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Newegg.com

Newegg.com

Overall store rating:  Store Rating: 4.5
Reviewed by 4242 customers
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Overall Rating:Store Rating: 1.0
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wrong item claimed not belongs to NEWEGG

by oitensionNew Member, May 30 '12
Warning: Do not order anything from NEWEGG. I ordered Lenovo ThinkPad 43N3423 500GB 7200 RPM 16MB Cache 2.5" SATA 3.0Gb/s Internal Notebook Hard Drive. Few days later, I received a Toshiba Internal Notebook Hard Drive with a ...
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Overall Rating:Store Rating: 1.0
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LOUSY. The last time I ever use them again.

by csarnesonNew Member, May 29 '12
DON'T BUY AN EXTENDED WARRANTY!!!  I've been a fan of NewEgg for a long time.  I have bought several laptops and over technology.  Never again!!!  This time I purchased a laptop for my mother.  To help her avoid hassle I paid an ...
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Overall Rating:Store Rating: 1.0
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very dissastified.

by kokemanNew Member, May 22 '12
i have been a newegg loyal customer for over 10 years. my recent orders with newegg are getting voided.  i have been using the same credit card and same information for the last couple of years so this doesn't make any sense at all.  i have ...
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Overall Rating:Store Rating: 1.0
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Terrible customer service, just when you need it the most

by cathedra97New Member, May 22 '12
I was a loyal Newegg customer because delivery was fast and products worked out of the box. Unfortunately, their customer service turned out to be horrible the first time the product did not work. I ordered an MSI gaming laptop, which arrived ...
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Overall Rating:Store Rating: 3.0
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Garbage Customer Support

by usmc503, Apr 29 '12
Newegg's Customer Service was absolutely terrible when I tried to buy a Heatsink from them on April 3.  The heatsink I tried to buy had a daily deal for that day, and I wanted to buy it using a $10 gift card I had.  The only problem with this ...
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Overall Rating:Store Rating: 1.0
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Newegg customer service decline

by rpthaus, Apr 03 '12
I just had an absolutely horrible experience with Newegg today.  I've purchased many computers and various technical equipment from them over the years, in fact, this was my 13th order with this company.  5 days ago I ordered another computer ...
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Overall Rating:Store Rating: 1.0
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Newegg randomly banned my account and refuses to disclose why.

by bballnguitarz, Mar 28 '12
A little bit about myself. I’m a formal CSR (Online sales and Customer Service for a cable repair department totaling 3 years) that graduated college, and got a job working for a company that is contracted by the Department of Defense, therefore I ...
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Overall Rating:Store Rating: 1.0
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First-Time Newegg Customer, Last-Time Newegg Customer

by passenger57, Mar 22 '12
I ordered a single Radeon 6970 graphics card for $389.99 USD from Newegg last Saturday. When I placed my order, their site said it would take 2-3 business days to receive.  The following Wednesday, I checked the order status on their ...
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Overall Rating:Store Rating: 5.0
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Newegg.com provided exceptional service with quality merchandise

by faithforever, Feb 03 '12
I visited Newegg.com several times, checking prices and comparison shopping, before I actually ordered from them. I ordered an external hard drive and was delighted when it arrived just when they said it would, only a few days after I ordered. A friend, ...
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Overall Rating:Store Rating: 2.0
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Avoid shady buisness tactics

by willbrosk, Dec 14 '11
Quik synopse bait and switch tactics avoid:  details read belowI recently attempted to buy a 59 inch Samsung 3d smart tv (Pnd6500) from newegg.  It was onsale for a great price 999$ and seemed to good of a deal to pass up.  I was ...
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Overall Rating:Store Rating: 1.0
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Very poor, indifferent, and apathetic customer service

by joseph2011, Dec 01 '11
I am a very experienced computer builder. I routinely purchase computer supplies online from various vendors. During my most recent build, Newegg.com sold me a faulty mainboard; specifically an MSI x58a-GD45, which had a faulty DIMM_1 slot. When ...
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Overall Rating:Store Rating: 2.0
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Item out of stock and they never told me.

by anubispax, Nov 30 '11
I ordered an "in stock" computer from them over the weekend with 3 day shipping. Now I didn't expect them to ship on the weekend but I expected them to ship on Monday or Tuesday. I called them on Tuesday night and they said that my order was "processing" ...
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Overall Rating:Store Rating: 5.0
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Newegg is the best.

by serra1000, Sep 13 '11
I've been shopping at Newegg for several years.  I purchased several full systems and tons of drives, monitors and other computer part from them as well as home entertainment items.  I love them.They ship very faster, and delivery is ...
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Overall Rating:Store Rating: 3.0
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Artificial Delay In Order Processing Time

by brandonxavier, Sep 04 '11
Note: This was originally posted as an Express Review.  I've redone it to be able to add the additional information at the bottom.Having a been a loyal and frequent customer of newegg for the past 7 years, I can only describe their recent ...
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Overall Rating:Store Rating: 4.0
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UPDATE: Simple order messed up. Horrible customer service.

by wumpus42, Aug 01 '11
I have purchased may things from NewEgg over the past years and for the most part orders get processed quickly, things arrive early and if there's a problem, customer service steps in and resolves the issue.Unfortunately this time Newegg is ...
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Read Surveys Where do surveys come from?
Showing 1-15 of 2,751 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 100   Next
Date Rating
Overall Rating:Store Rating: 5.0
 
Jan 22 '11
missed assistance with product once it got to me. Unable to make it work I...
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Overall Rating:Store Rating: 5.0
 
Mar 28 '10
An easy stress free shopping experience. Order shipped when they said it would...
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Overall Rating:Store Rating: 5.0
 
Mar 27 '10
Good information, on time delivery makes this a great place to shop.
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Overall Rating:Store Rating: 5.0
 
Mar 27 '10
good information, good delivery. I would not hesitate to order from them again.
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Overall Rating:Store Rating: 5.0
 
Mar 24 '10
Low stock on the item I wanted (I also had to buy some elsewhere), but...
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Overall Rating:Store Rating: 5.0
 
Mar 11 '10
Products are always as listed and good quality.
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Overall Rating:Store Rating: 5.0
 
Mar 06 '10
Excellent
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Overall Rating:Store Rating: 5.0
 
Mar 05 '10
Good price. Good company
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Overall Rating:Store Rating: 5.0
 
Feb 06 '10
Easy, reliable and had the better price
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Overall Rating:Store Rating: 5.0
 
Feb 04 '10
Newegg.com Is absolutely great from their selection of products and brands to...
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Overall Rating:Store Rating: 5.0
 
Jan 24 '10
Excellent!
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Overall Rating:Store Rating: 5.0
 
Jan 23 '10
Good price. Good service. Pleased with this transaction.
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Overall Rating:Store Rating: 5.0
 
Jan 18 '10
Excellent price and service!
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Overall Rating:Store Rating: 5.0
 
Jan 12 '10
Excellent pricing and fast shipping.
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Overall Rating:Store Rating: 5.0
 
Jan 07 '10
Excellent
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Showing 1-15 of 2,751 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 100 Next