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Newegg.com

Newegg.com

Overall store rating:  Store Rating: 4.5
Reviewed by 4268 customers
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Showing 21-40 of 1,619 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 81   Previous   Next
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Overall Rating:Store Rating: 1.0
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First-Time Newegg Customer, Last-Time Newegg Customer

by passenger57, Mar 22, 2012 Rated a Somewhat Helpful Review by the Epinions community
I ordered a single Radeon 6970 graphics card for $389.99 USD from Newegg last Saturday. When I placed my order, their site said it would take 2-3 business days to receive.  The following Wednesday, I checked the order status on their ...
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Overall Rating:Store Rating: 5.0
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Newegg.com provided exceptional service with quality merchandise

by faithforever, Feb 3, 2012 Rated a Very Helpful Review by the Epinions community
I visited Newegg.com several times, checking prices and comparison shopping, before I actually ordered from them. I ordered an external hard drive and was delighted when it arrived just when they said it would, only a few days after I ordered. A friend, ...
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Overall Rating:Store Rating: 2.0
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Avoid shady buisness tactics

by willbrosk, Dec 14, 2011 Rated a Somewhat Helpful Review by the Epinions community
Quik synopse bait and switch tactics avoid:  details read belowI recently attempted to buy a 59 inch Samsung 3d smart tv (Pnd6500) from newegg.  It was onsale for a great price 999$ and seemed to good of a deal to pass up.  I was ...
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Overall Rating:Store Rating: 1.0
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Very poor, indifferent, and apathetic customer service

by joseph2011, Dec 1, 2011 Rated a Helpful Review by the Epinions community
I am a very experienced computer builder. I routinely purchase computer supplies online from various vendors. During my most recent build, Newegg.com sold me a faulty mainboard; specifically an MSI x58a-GD45, which had a faulty DIMM_1 slot. When ...
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Overall Rating:Store Rating: 2.0
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Item out of stock and they never told me.

by anubispax, Nov 30, 2011 Rated a Somewhat Helpful Review by the Epinions community
I ordered an "in stock" computer from them over the weekend with 3 day shipping. Now I didn't expect them to ship on the weekend but I expected them to ship on Monday or Tuesday. I called them on Tuesday night and they said that my order was "processing" ...
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Overall Rating:Store Rating: 5.0
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Newegg is the best.

by serra1000, Sep 13, 2011 Rated a Somewhat Helpful Review by the Epinions community
I've been shopping at Newegg for several years.  I purchased several full systems and tons of drives, monitors and other computer part from them as well as home entertainment items.  I love them.They ship very faster, and delivery is ...
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Overall Rating:Store Rating: 3.0
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Artificial Delay In Order Processing Time

by brandonxavier, Sep 4, 2011 Rated a Very Helpful Review by the Epinions community
Note: This was originally posted as an Express Review.  I've redone it to be able to add the additional information at the bottom.Having a been a loyal and frequent customer of newegg for the past 7 years, I can only describe their recent ...
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Overall Rating:Store Rating: 4.0
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UPDATE: Simple order messed up. Horrible customer service.

by wumpus42, Aug 1, 2011 Rated a Somewhat Helpful Review by the Epinions community
I have purchased may things from NewEgg over the past years and for the most part orders get processed quickly, things arrive early and if there's a problem, customer service steps in and resolves the issue.Unfortunately this time Newegg is ...
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Overall Rating:Store Rating: 2.0
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Lousy service and lousy shipping.

by ponyjoe, Feb 4, 2011 Rated a Somewhat Helpful Review by the Epinions community
I found the service from Newegg lacking. I ordered some computer memory from them and they sent it DHL Global Mail. It was sent from Memphis, TN to Pegram, TN near Nashville about a four hour drive. It was routed first to a town near Atlanta, GA then ...
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Overall Rating:Store Rating: 5.0
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the best experience i have ever had

by matt0923, Jan 21, 2011 Rated a Somewhat Helpful Review by the Epinions community
Newegg was showed to me by a friend when i told him i was thinking of building my own computer.  this is probably one of the best websites i have ever used.  it is extremely easy to navigate and it has exactly what i was looking for. ...
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Overall Rating:Store Rating: 1.0
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Horrible! An entire day wasted and no product in the end.

by corwashere, Dec 30, 2010 Rated a Somewhat Helpful Review by the Epinions community
I ordered a laptop for a friend of mine; paid with her credit card shipped to my address. I was OK with the cancelling of the order; that's fine. But they SUSPENDED my account for "suspicious activity"! I call to ask why my account was suspended and, ...
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Overall Rating:Store Rating: 5.0
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Newegg resolved my issue

by dscline, Dec 29, 2010 Rated a Somewhat Helpful Review by the Epinions community
UPDATE:  Newegg has contacted me and resolved the issue.  They were very apologetic and accomodating.  This appears to have been an issue of a poorly traind CSR.  I will leave the original review up for reference, so if anyone else ...
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Overall Rating:Store Rating: 1.0
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Beware of cell phones from Newegg

by sepulga, Nov 30, 2010 Rated a Somewhat Helpful Review by the Epinions community
Fraud on cell phone purchase from Newegg.com.  Newegg has fine print at the bottom of the cell phone page that washes their hands of responsibility for cell phone sales.  Appears Newegg is selling access to its customers for some ...
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Overall Rating:Store Rating: 3.0
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Great place to shop BUT slow processing and delivery.

by stryderr6, Jul 14, 2010 Rated a Somewhat Helpful Review by the Epinions community
Its no question that Newegg is a great place to shop, but my last two orders were REALLY slow.  It took over 2 days to process my orders and from time of purchase to delivery at my door took over a week.  Two separate orders a week apart were ...
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Overall Rating:Store Rating: 5.0
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Normally excellent, but this time kinda disappointed

by smt_milkman, Jun 29, 2010 Rated a Somewhat Helpful Review by the Epinions community
First off, I would say in general, I love Newegg and I have been ordering thousands of dollars a year or more from them. But, I am disappointed with a few things from them. Mainly, I have no way of knowing how many items are in stock. The only way to ...
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Overall Rating:Store Rating: 1.0
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Newegg.com PUT THROUGH A CHARGE KNOWING IT WAS WITH MY STOLEN CARD INFORMATION

by goldk9lover, Jun 18, 2010 Rated a Somewhat Helpful Review by the Epinions community
I have not ordered from newegg.com for a while, but when I did I had a good experience.  I previously made several purcahses and was very happy with them.  However, my most recent experience with their customer service is just horrible.  ...
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Overall Rating:Store Rating: 4.0
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normally good last month not so good

by das_iu, Apr 19, 2010 Rated a Helpful Review by the Epinions community
Update: Got some traction on this issue ~ Newegg customer support has been helpful ~ newegg is very good but for me it's still a bit of a chink in their armor ~ hopefully this was the exception to an otherwise good companyNormally for new items I ...
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Overall Rating:Store Rating: 4.0
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Issue with Newegg resolved

by catty652, Feb 9, 2010 Rated a Somewhat Helpful Review by the Epinions community
UPATE TO REVIEW BELOW: Newegg has made a great effort to contact me and make resolutions. It's nice to know a business will make such an effort.  I had to return a laptop because the videos weren't playing properly from when the ...
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Overall Rating:Store Rating: 5.0
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Consistently Comes Through In All Areas

by ekcook, Dec 31, 2009 Rated a Somewhat Helpful Review by the Epinions community
Really what can I add that hasn't already been stated thousands of times over?  I have been using Newegg.com for years off and on, but this Christmas I made quite a few more orders than normal.  Why more this year, because last year I got tired ...
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Overall Rating:Store Rating: 1.0
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DO NOT BUY NEWEGG GIFT CARDS!

by skookumchuckle, Dec 7, 2009 Rated a Helpful Review by the Epinions community
I purchased online gift card from New Egg on 11/6/2009; the recipient never received email from New Egg containing gift card. I contacted New Egg customer service and they said they would resend the card to me and the recipient; neither of us ...
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Showing 21-40 of 1,619 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 81 Previous   Next

Read Surveys Where do surveys come from?
Showing 16-30 of 2,751 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 100   Previous   Next
Date Rating
Overall Rating:Store Rating: 5.0
 
Jan 18, 2010
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Excellent price and service!
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Overall Rating:Store Rating: 5.0
 
Jan 12, 2010
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Excellent pricing and fast shipping.
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Overall Rating:Store Rating: 5.0
 
Jan 7, 2010
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Excellent
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Overall Rating:Store Rating: 5.0
 
Jan 3, 2010
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Good job
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Overall Rating:Store Rating: 4.0
 
Dec 30, 2009
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The product selection was great, the only complain if any would be paying for a...
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Overall Rating:Store Rating: 5.0
 
Dec 28, 2009
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I was pleased to choose Newegg out of 7 vendors I sought for the purchase of a...
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Overall Rating:Store Rating: 4.0
 
Dec 27, 2009
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Extremely fast shipping. Decent pricing.
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Overall Rating:Store Rating: 5.0
 
Dec 27, 2009
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Excellent on-line shopping, received product on time, in great condition....
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Overall Rating:Store Rating: 4.0
 
Dec 26, 2009
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Price was right and shipping fast but both of my recent orders got held up in...
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Overall Rating:Store Rating: 5.0
 
Dec 24, 2009
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Fast, accurate and the best price.
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Overall Rating:Store Rating: 5.0
 
Dec 22, 2009
(Not Yet Rated)

Great!, The best
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Overall Rating:Store Rating: 5.0
 
Dec 21, 2009
(Not Yet Rated)

Great price and outstanding fast service keeping you well informed the entire...
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Overall Rating:Store Rating: 5.0
 
Dec 18, 2009
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Newegg is excellent!
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Overall Rating:Store Rating: 5.0
 
Dec 17, 2009
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Newegg.com is my go-to retailer for electronics. Great prices, excellent...
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Overall Rating:Store Rating: 3.0
 
Dec 17, 2009
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That the shipping price is essentially part of the item price is a bit...
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Showing 16-30 of 2,751 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 100 Previous   Next