Newegg.com

Ordered a Canon printer online, March 1st. Received printer March 6th. Ink cartridge exploded inside box. Called Newegg Customer Service (CS) who issued RMA #. Took box to UPS. UPS said they hadn't issued a shipping label. Had to call back CS to ...

HORRIBLE! I have been buying from newegg.com for over 8 years now, and I have never had the misfortune of dealing with their customer service department until this week. I always suggested newegg to people I know (I'm an IT Director) and aside from ...

My newegg.com order went wonderfully. The order came within a week and shipping was super fast. Their merchandise is cheaply priced and a good deal. A really nice thing about them is that they ship using UPS which provides a tracking number to track your ...

I have been using Newegg.com for several years without any issues or problems. This past week they had a Brother printer on sale with shipping included for a great price (about $200 less Office Depot) and I placed an order using Paypal. I had a credit ...

My first experience using Newegg.com turned out to be a really good one, and will probably get me to come back in the near future if I need another computer component that they offer. We needed to purchase a Seagate FreeAgent Go 80GB External Hard ...

I recently bought an HP 7860 printer from NewEgg. I bucked up the extra $2.99 for a RUSH order. My order was placed on a Tuesday and I received the printer - and the 4GB flash drive (retails for $40 – NewEgg sells for $28) thrown in for FREE on FRIDAY. ...

I ordered two memory sticks from Newegg, only to find they were incompatible with my computer. The information for this item listed on the website was incomplete, leading me to believe it would be a compatible form of memory. Newegg refused to exchange ...

I would NEVER order from Newegg.com again! I didn't receive what I ordered, I received a duplex cable. When I called them to let them know, they said I would have to return what I received, then they would ship me the correct item. Since my order was ...

I have been buying products from NewEgg for a very long time, their Staff and customer service is the Best out there, they do care for their customers , and the support has been super, I have not bothered with others with their so call deals that you ...

Pros - good selection of merchandise at seemingly good prices Cons - Quite slow to ship, and incredibly poor and inefficient customer service both online and on the phone. I ordered a wireless access point at a very good price and received an ...

I purchased Guitar hero III for wii on 12/15/07. Newegg.com charged my credit card and sent me a confirmation email saying they charged it the same day. It also said my order will be shipped in 24 - 48 hours via UPS 3 day. Sounds great right... I ...

Newegg.com is the Amazon.com"of the genre--it offers rebates, combo and shipping deals, just as the latter, and returns are easy. Of course, their specialty is computer and electronic "stuff." You know--the stuff WE ...

This store is excellent. I've bought a few gadgets from Newegg before, and was favorably impressed with their service. But, I didn't truly realize what a gem this store is until I had a bad experience elsewhere (Dell.com-- stay away). After being ...

Amended Dec 16 - Nearly immediately after posting this same review on another opinion site I was contacted by Newegg. They made good on the order, shipping it for free overnight, and offered me a credit on my next order. While I would have felt better ...

I just ordered a notebook from Newegg.com, and it was the biggest mistake I could have made. I placed an order on Newegg, and asked them to ship it to a friend of mine (since I couldn't be home for the delivery) they went to verify my card, and e-mailed ...

I have been a satisfied customer of Newegg for years but sadly it's not the same Newegg in 2007. My last experience has convinced me that I will never purchase a large ticket item from them again because of the terrible customer experience I had with ...

On Friday morning, I ordered a downloadable software package (Tax/Finance software) because I needed to get it quicker than waiting three or four days for shipping. Since the website clearly stated "Download and Install Today", I assumed that this would ...

I recently purchased a hard drive which was delivered promptly and ahead of schedule which was very good. The problem when I opened the box was that I found a hard drive that looked like was already opened. When I tried to use it none of my PC's could ...

Never having built a computer before, I was skeptical I could do it. Newegg made the real decision for me to do it. Not only do they have a fully featured website with easy navigation tools out the wazoo, it's full of features no one else has. It's so ...

Caveat Emptor! The ancient warning is applicable today as it has always been and especially so with Newegg. They cheated me out of a rebate on a laptop that I bought from them and lied to me in the process. Their online offer cited a $100 rebate ...