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Newegg.com

Newegg.com

Overall store rating:  Store Rating: 4.5
Reviewed by 4274 customers
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Showing 81-100 of 1,624 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 82   Previous   Next
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Overall Rating:Store Rating: 5.0
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Unparalleled service

by bramblesxk, Mar 28, 2008 Rated a Helpful Review by the Epinions community
Newegg delivers excellence in service and pricing time and time again. Reliable, trustworthy, and professional, there is a reason why they have become so successful. My only hope is that they maintain this caliber of service for many years to come. I ...
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Overall Rating:Store Rating: 2.0
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First order was good - then it went downhill......

by mapache, Mar 17, 2008 Rated a Somewhat Helpful Review by the Epinions community
Ordered a Canon printer online, March 1st. Received printer March 6th. Ink cartridge exploded inside box. Called Newegg Customer Service (CS) who issued RMA #. Took box to UPS. UPS said they hadn't issued a shipping label. Had to call back CS to ...
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Overall Rating:Store Rating: 1.0
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Worst Customer Service Experience EVER!!!!

by bigseph, Mar 14, 2008 Rated a Somewhat Helpful Review by the Epinions community
HORRIBLE! I have been buying from newegg.com for over 8 years now, and I have never had the misfortune of dealing with their customer service department until this week. I always suggested newegg to people I know (I'm an IT Director) and aside from ...
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Overall Rating:Store Rating: 5.0
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An ENJOYABLE experience

by cmont, Feb 22, 2008 Rated a Somewhat Helpful Review by the Epinions community
My newegg.com order went wonderfully. The order came within a week and shipping was super fast. Their merchandise is cheaply priced and a good deal. A really nice thing about them is that they ship using UPS which provides a tracking number to track your ...
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Overall Rating:Store Rating: 5.0
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Newegg went out of the way to fix a problem... they are the best!

by david1414, Feb 20, 2008 Rated a Somewhat Helpful Review by the Epinions community
I have been using Newegg.com for several years without any issues or problems. This past week they had a Brother printer on sale with shipping included for a great price (about $200 less Office Depot) and I placed an order using Paypal. I had a credit ...
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Overall Rating:Store Rating: 5.0
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Affordable Computer Components and Ease of Ordering Make Newegg a Great Site!

by three_ster, Feb 7, 2008 Rated a Very Helpful Review by the Epinions community
My first experience using Newegg.com turned out to be a really good one, and will probably get me to come back in the near future if I need another computer component that they offer. We needed to purchase a Seagate FreeAgent Go 80GB External Hard ...
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Overall Rating:Store Rating: 5.0
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Excellent - have already recommended to others!!

by erindiva, Jan 23, 2008 Rated a Helpful Review by the Epinions community
I recently bought an HP 7860 printer from NewEgg. I bucked up the extra $2.99 for a RUSH order. My order was placed on a Tuesday and I received the printer - and the 4GB flash drive (retails for $40 – NewEgg sells for $28) thrown in for FREE on FRIDAY. ...
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Overall Rating:Store Rating: 1.0
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Terrible customer service

by joebanks, Jan 13, 2008 Rated a Somewhat Helpful Review by the Epinions community
I ordered two memory sticks from Newegg, only to find they were incompatible with my computer. The information for this item listed on the website was incomplete, leading me to believe it would be a compatible form of memory. Newegg refused to exchange ...
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Overall Rating:Store Rating: 1.0
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POOR service, will not order again from this company

by anybodyhearme, Jan 8, 2008 Rated a Somewhat Helpful Review by the Epinions community
I would NEVER order from Newegg.com again! I didn't receive what I ordered, I received a duplex cable. When I called them to let them know, they said I would have to return what I received, then they would ship me the correct item. Since my order was ...
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Overall Rating:Store Rating: 5.0
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SUPER

by lnlblackrain, Jan 1, 2008 Rated a Somewhat Helpful Review by the Epinions community
I have been buying products from NewEgg for a very long time, their Staff and customer service is the Best out there, they do care for their customers , and the support has been super, I have not bothered with others with their so call deals that you ...
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Overall Rating:Store Rating: 1.0
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Good Selection and Prices but Horrible Customer Service

by mricks01, Dec 21, 2007 Rated a Somewhat Helpful Review by the Epinions community
Pros - good selection of merchandise at seemingly good prices Cons - Quite slow to ship, and incredibly poor and inefficient customer service both online and on the phone. I ordered a wireless access point at a very good price and received an ...
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Overall Rating:Store Rating: 1.0
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Terrible shopping experience NEVER SHOP HERE!!!!!

by wlau29, Dec 20, 2007 Rated a Somewhat Helpful Review by the Epinions community
I purchased Guitar hero III for wii on 12/15/07. Newegg.com charged my credit card and sent me a confirmation email saying they charged it the same day. It also said my order will be shipped in 24 - 48 hours via UPS 3 day. Sounds great right... I ...
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Overall Rating:Store Rating: 5.0
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Among the BEST in the business! No Problem they couldn't handle.

by kengland4, Dec 20, 2007 Rated a Very Helpful Review by the Epinions community
Newegg.com is the Amazon.com"of the genre--it offers rebates, combo and shipping deals, just as the latter, and returns are easy. Of course, their specialty is computer and electronic "stuff." You know--the stuff WE ...
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Overall Rating:Store Rating: 5.0
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Great site-- fast shipping, good communication, good product selection

by nbthing, Dec 14, 2007 Rated a Helpful Review by the Epinions community
This store is excellent. I've bought a few gadgets from Newegg before, and was favorably impressed with their service. But, I didn't truly realize what a gem this store is until I had a bad experience elsewhere (Dell.com-- stay away). After being ...
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Overall Rating:Store Rating: 4.0
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Smells more like a chocolate soufflé

by markjtobin, Dec 12, 2007 Rated a Helpful Review by the Epinions community
Amended Dec 16 - Nearly immediately after posting this same review on another opinion site I was contacted by Newegg. They made good on the order, shipping it for free overnight, and offered me a credit on my next order. While I would have felt better ...
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Overall Rating:Store Rating: 1.0
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Worst Customer service ever

by silk4728, Nov 23, 2007 Rated a Somewhat Helpful Review by the Epinions community
I just ordered a notebook from Newegg.com, and it was the biggest mistake I could have made. I placed an order on Newegg, and asked them to ship it to a friend of mine (since I couldn't be home for the delivery) they went to verify my card, and e-mailed ...
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Overall Rating:Store Rating: 5.0
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My FAITH has been RESTORED !!

by jlindblo, Oct 1, 2007 Rated a Helpful Review by the Epinions community
I have been a satisfied customer of Newegg for years but sadly it's not the same Newegg in 2007. My last experience has convinced me that I will never purchase a large ticket item from them again because of the terrible customer experience I had with ...
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Overall Rating:Store Rating: 2.0
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Worst Buying Experience Ever

by davdunlap, Sep 24, 2007 Rated a Helpful Review by the Epinions community
On Friday morning, I ordered a downloadable software package (Tax/Finance software) because I needed to get it quicker than waiting three or four days for shipping. Since the website clearly stated "Download and Install Today", I assumed that this would ...
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Overall Rating:Store Rating: 1.0
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Unsatisfactory in returning a defective product

by mgb2000, Sep 18, 2007 Rated a Helpful Review by the Epinions community
I recently purchased a hard drive which was delivered promptly and ahead of schedule which was very good. The problem when I opened the box was that I found a hard drive that looked like was already opened. When I tried to use it none of my PC's could ...
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Overall Rating:Store Rating: 5.0
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Best online experience. Period.

by codys1st, Sep 18, 2007 Rated a Helpful Review by the Epinions community
Never having built a computer before, I was skeptical I could do it. Newegg made the real decision for me to do it. Not only do they have a fully featured website with easy navigation tools out the wazoo, it's full of features no one else has. It's so ...
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Showing 81-100 of 1,624 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 82 Previous   Next

Read Surveys Where do surveys come from?
Showing 61-75 of 2,751 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 100   Previous   Next
Date Rating
Overall Rating:Store Rating: 5.0
 
Oct 19, 2009
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Excellent
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Overall Rating:Store Rating: 5.0
 
Oct 19, 2009
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Completely satisfied. Product exactly as advertised, lowest price, by far,...
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Overall Rating:Store Rating: 5.0
 
Oct 18, 2009
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Always great service
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Overall Rating:Store Rating: 5.0
 
Oct 18, 2009
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My shopping experience was acceptable. I would shop at Newegg again.
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Overall Rating:Store Rating: 5.0
 
Oct 17, 2009
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I receive my order in less than 5 days, realy good service
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Overall Rating:Store Rating: 5.0
 
Oct 17, 2009
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The site was beautifully laid out...made shopping easy. The product was in...
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Overall Rating:Store Rating: 5.0
 
Oct 14, 2009
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I received this order the following day after placing the order! Amazingly...
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Overall Rating:Store Rating: 5.0
 
Oct 13, 2009
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Good pricing and quick shipping.
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Overall Rating:Store Rating: 5.0
 
Oct 11, 2009
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it was excellent
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Overall Rating:Store Rating: 5.0
 
Oct 11, 2009
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Excellent - very fast at getting the order sent out and fast, free shipping....
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Overall Rating:Store Rating: 5.0
 
Oct 11, 2009
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Great experience. Product arrived much sooner than even expected!
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Overall Rating:Store Rating: 5.0
 
Oct 11, 2009
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Love Newegg!!!
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Overall Rating:Store Rating: 5.0
 
Oct 5, 2009
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excellent all around
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Overall Rating:Store Rating: 5.0
 
Oct 4, 2009
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Experience was good.
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Overall Rating:Store Rating: 5.0
 
Oct 2, 2009
(Not Yet Rated)

My first order with Newegg. They had the item I was looking for and shipped it...
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Showing 61-75 of 2,751 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 100 Previous   Next