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by carsonowen , Aug 03 '03
Be warned! They lied to me twice. They told me the laptop was being sold as "refurbished", but was ...
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by sndwilliams , May 18 '03
curtious and professional. No high pressure sales. Upgraded case. Delivery promised by 5-23-03. Have not taken delivery yet. Will update after...
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by rooster11 , Nov 08 '02
The customer service rep that I spoke with was very patient and very prompt. I didn't need any of the "extras", and unlike other reviews that I've read, the camera was in stock with or without the purchase of any additional accessories. Great price....
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by onebigpressman , May 22 '03
I had ordered a Nikon 4300 Coolpix digital camera from another on-line merchant. Though the camera was listed as "in stock", I canceled the order after waiting three weeks. I then placed an order with PC-Video and the camera was delivered several days...
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by helgew , Jun 29 '03
I just canceled my first and last order with PCVideoOnline after a very frustrating experience with ...
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by levitblk , May 25 '03
The online ordering was, well Not. i had to call and conmplete my order 2 days later. other than that customer service was quite helpful in offering addtional items at a discount...
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by don1323 , Feb 25 '03
After calling several other rated etailers listed on Epinions, I called PCVideoOnline. The sales rep was pleasant, didn't try to force other accessories on me, and they were able to accommodate my need for having the product delivered in two days. Seems...
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by hhalvorsen , Aug 24 '03
The frustration in dealing with them is NOT WORTH any savings! Many phone calls before they sent th ...
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by mtchong2001 , Oct 23 '02
We called on tues AM and had the camera on Weds!! Great deal - friendly salespeople, well packaged and everything as promised. We would definitely recommend them and would use them for future needs....
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by matrixmarkey , May 30 '03
Shipment was received ahead of time with quality packaging. The customer service was exceptional in providing the product at a great...
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by zyuan , Oct 07 '02
I just made a phone call to the company and asked what's included in my package of camcorder. The man asked me what could I see from the website, I said nothing about this available, then he said, "I don't know then, we are online company, we put...
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by readymade00 , Mar 29 '03
The low price is a draw so they can sell you over-priced accessories. After arguing w/ the dealer on the phone for over 20 minutes,he asked me to justify why I wouldn't get the accessories. I told him to cancel the order. He said that he already had...
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by eyuen , Dec 01 '03
Ordered a Plasma TV from PCVideo Online on their site. Got a confirmation phone call right after. The sales guy tried to sell me some accessories but I refused. Then he summaried my total with "4% insurance" charge added. He told me the insurance was a ...
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by jcma , Mar 31 '03
I recommend this vendor to anyone who is looking for rock bottom price and is assertive enough to advocate to overcome weakness of this vendor in the area of customer service. I will explain the basis for my rating in each of the areas below. I note at...
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by joanna234 , Dec 23 '02
My order never even shipped! They did not even notify me -- and when I called to ask where my digital camera was (after being put on hold for 20 minutes), they told me they were 'too busy' to let me know why they hadn't sent it! I had to stop payment...
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