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by salewis , Dec 29 '02
In twenty words ... This will take some time! I have so much to say. while I gather my thoughts TAKE MY WORD for it, they are not a class A company! Have you ever attempted to email them. Don't bother; it gets bounced back. I got a camera and the...
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by hfunk , Mar 28 '03
They were listed as the lowest price vendor for a particular tablet PC. Only after you placed the order and followed their instructions to call for a confirmation number do you find out it's a refurbished unit. Nowhere in the description do they state...
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by eagle527 , Jun 02 '03
These people were jerks. First of all when I called to confirm the order I had to repeat my order number 3 times to 3 different people. I was on hold more than I talked, I must have been put on hold like 15 times over the course of 8 mins. The sales...
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by nvrquit , Oct 03 '03
Ordered Sony TRV250 via their on-line web site. Received email, but no confirmation of order shipped ...
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by weisdale , May 20 '03
There are many choices available for places to shop online/by phone. PCVideo was a nightmare. They are understaffed so the follow through is dreadful/non-existent. My order took three days to process, despite paying for "rush" shipping. When I phoned...
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by satisfiedinnj , Nov 07 '02
PCVideoOnline had reasonably low prices and overall I was satisfied with purchasing a Sony TRV25 Digital Camcorder from them. I needed to call and validate my on-line order over the phone, which defeats the purpose of ordering on-line in the first...
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by hackamada , Jan 30 '03
Do not believe the price you see on the web page. Final price is much larger. Very expensive delivery and 3% insurance is required. I even did not know about 3% before they charge my account. Absolutely terrible customer service. All of them are...
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by dpdekker , Mar 18 '03
I ordered product on-line and got a call the same day to verify my credit card. I was kindly asked to submit a copy of my C/C and my Identification. I had no problem with doing this. But then I was transferred to another person and he asked to verify my...
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by germuska , Feb 06 '03
My order was back-ordered for a month. Every time I called they assured me it would ship the next week. I suspect I fell into the same trap other reviewers had -- I didn't buy the up-sell, so they put me on infinite hold while they filled orders for...
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by iceprincess_dt1 , Apr 16 '03
I ordered a Canon Powershot S400 on their website, and received an email asking me to call to confirm the order. I called three times over the next week to make sure it was shipping, only to be told it was out of stock that third time. Each time 15-20...
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by theburner451 , Jun 27 '03
The store had the best price, but I should have read the reviews!!!!!! First...I had to place order ...
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by alleidtroper_dt100 , May 14 '03
Be warned people: these guys just lie. I ordered a nikon 5700 which they said they had in stock (they still do) with 2nd day air delevery (add $49,- to your bill). Now 3 week later they haven't even processed the order yet and guess what..They don't...
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by Gary_dt1 , Apr 08 '03
I tried to order online, but their system was down so I called. I talked w/3 reps before someone took my order. Confirmed the item was in stock and would be shipped via UPS that day, but charged an extra $66 (for UPS and for "insurance"). I didn't...
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by James_W_dt1 , Apr 09 '03
I placed an order for a notebook which they accepted. Then I immeidately received an email saying I needed to call them "to receive my free case". They then tried to switch me to another product and told me the notebook I ordered was out of stock....
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by busy1_dt1 , Jan 06 '03
Online ordering--excellent;rapid email follow-up,personal confirmation required. Then--terrible! UPS shipments need 3% not quoted--UNPLEASANT! Apology included a shipping upgrade. Another confirmation???--2 day delay. Operator hung up on me. Finally...
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