Pella Windows and Doors

Pella Windows and Doors

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    Highest Rated Consumer Review by the Community

  • Pella Storm Full View Storm Door

    Jan 25, 2012 by
    Rated a Very Helpful Review
    Pros: The Pella storm door and the Pella front door are attractive products.
    Cons: Pella and the Pella authorized dealer did not stand by their work.

    Summary: My Pella Storm Door was installed by a Pella dealer in March 2007.  Almost immediately after installation, the door failed to close properly and the wind caught the door and blew it open - damaging the hinge, tearing the bottom door closer out of ... read more

  • Pella--Terrible Quality and Service

    Feb 16, 2014 by
    Rated a Helpful Review
    Pros: I can't think of any.
    Cons: Poor Service
    Poor Quality
    Will not return calls or follow-up with us

    Summary: We purchased Pella double hung windows about 3 years ago for our entire house, except for 2 windows of another brand that had been recently replaced.  Pella did the install on the windows. The first winter we immediately noticed how drafty the ... read more

  • Pella not backing up their product - buyer beware

    May 24, 2012 by
    Rated a Helpful Review
    Pros: Beautiful windows
    Cons: Worst service I have ever encountered...both in sales and the service side.

    Summary: Back towards in Oct. of 2011, we bought two Designer, 2-wide casement windows for our basement.  We wanted the shades that go in between the windows and go from the 'bottom-up'.  When we received them, the shades were 'top-down'.  This is ... read more

  • Do not buy Pella Windows and Doors

    May 8, 2012 by
    Rated a Helpful Review
    Pros: Appearance
    Cons: Expensive, questionable quality, poor service

    Summary: We purchased Pella windows and doors 3 years ago because we believed they were the best and that having their own installers we would not have any issues with the installation. We were wrong. Thankfully my husband was involved - he caught things they ... read more

  • Pella windows rot in 5 years

    Apr 12, 2012 by
    Rated a Very Helpful Review
    Pros: None
    Cons: See review

    Summary: We installed nearly 100 Pella Architect series windows on our home in CT in 2004. Within 3 years we had serious rot problems requiring replacement of 4 very large windows. We've had continuing rot issues on our other windows in spite of taking meticulous ... read more

  • Pella Products are JUNK

    Nov 26, 2010 by
    Rated a Very Helpful Review
    Pros: They look very good.
    Cons: Very poor quality. Cheaply made.

    Summary: We remodeled our house 20 yrs ago. We replaced all of the windows and doors with Pella Arcitecural Series windows and doors. They cost $70,000 in 1991!! hey were supposed to be the best. Almost every door and window in that time has failed. The doors ... read more

  • You will be dissapointed with Pella

    Sep 12, 2010 by
    Rated a Helpful Review
    Pros: Screens are easy to remove and install
    Cons: Cheap and brittle hardware.
    Wood sills are brittle.
    Don't open and close right.
    Don't seal/insulate.

    Summary: I recently purchased a home.  The previous homeowners replaced all of the windows about 2-3 years ago.  They replaced them with Pella windows  (the number on the glass is SX 3-05).  These windows are junk and I am trying to get Pella ... read more

  • Impervia Windows

    Aug 30, 2010 by
    Rated a Helpful Review
    Pros: Does not let the heat from outside in.  Look sleek and durable.
    Cons: Door screens came in damaged.  A few scratches were on the doors and windows. 

    Summary: We just got our Impervia windows/doors installed a few days ago.  I am very happy with the windows so far, they have been custom ordered for us with no issues.  The doors have a different story...  The screens came in ... read more

  • Pella Casement Windows

    May 3, 2010 by
    Rated a Very Helpful Review
    Pros: Good look, appears solid, substantial, nice clean lines,
    Cons: At a premium price, Pella should stand behind product for life with minimal repair costs.

    Summary: We installed Pella Windows on the entire mainfloor during a complete renovation.  Over the years, parts have snapped and handles have popped off regularly, but both were not difficult to secure back in place.  However, ... read more

  • Pella Doors AND Windows Problems from Day One

    Apr 17, 2010 by
    Rated a Helpful Review
    Pros: There are none
    Cons: There are more than I can mention here

    Summary: My fiance remodeled an older home and installed Pella Doors and Windows throughout. First I will begin with the doors: The blinds inside the french double doors worked descent for about 3 months. Then the cords started to become entangled, very poor ... read more

  • Dont' buy pella patio doors

    Apr 6, 2010 by
    Rated a Helpful Review
    Pros: My contract did a good job of installing the patio door.
    Cons: Leaks air, Water drips from top of door, door freezes shut on the inside.

    Summary: I purchased a sliding door from Pella to put into my new house. This is by far the worst purchase I have ever made. It has been in for two years now and I am ready to throw it in the trash. The last two winters there has been ice on the inside of the ... read more

  • Pella double hung windows

    Feb 21, 2010 by
    Rated a Helpful Review
    Pros: So far rain hasn't leaked through the panes. Gee, how cool.
    Cons: Everything I said above

    Summary: Very disappointed with Pella for a variety of reasons. The first and foremost is that they will not stand behind their product. I have 2 three window units and one is warped. On the outside the center window's sill is warped. Plus, the mullions keep ... read more

  • Pella Double Hung Nightmare

    Oct 30, 2009 by
    Rated a Helpful Review
    Pros: The windows look like we would enjoy them in our home.
    Cons: No Customer service, Please do not purchase Pella Learn from our mistake!

    Summary: We receintly purchased 27 units with 54 double hung doug fur windows. Our contrac t stated that they would be on location October 8, 2009.  They did not arrive until October 23, 2009.  We had 11 units installed to find out that ... read more

  • Pella Proline Sliding Patio Door w/ Interior Screen

    Sep 24, 2009 by
    Rated a Very Helpful Review
    Pros: Keeps the rain out.
    Cons: Lets the bugs in.

    Summary: Needed to replace a 25 year old sliding patio door. Looked at Anderson sliding patio doors and Pella sliding patio doors. Chose Pella purely based on cost. We were a little skeptical of the interior screen door, but the sales person pointed out that our ... read more

  • Pella Patio Doors Horrible Experience

    Jul 20, 2009 by
    Rated a Helpful Review
    Pros: Quality of door
    Cons: Service, order instructions not followed

    Summary: We ordered two Pella patio sliding doors from Menards. We had to wait 3 weeks for the doors, which was fine. On the expected delivery date, however, the doors were just being shipped. They were going from Ohio to Indiana. It took 5 days to get them ... read more

  • Pella - can't get past how bad they were

    Jul 15, 2009 by
    Rated a Helpful Review
    Pros: My installers did a good job.
    Cons: Service is beyond bad.  If problem, first they blame you, then they charge you.

    Summary: I had Pellas installed in a new addition 10 years ago.  They were the worst company I ever dealt with.  Three of the seven windows delivered had bad seals. Luckily it rained before installation.  That's when I noticed all the water ... read more

  • Pella 450 Series Premium Steel Ambrosia, with Sidelights

    Apr 27, 2008 by
    Rated a Helpful Review
    Pros: Can't think of any right off hand.
    Cons: Very poor quality seals/craftsmanship.

    Summary: Bought this product at Lowe's about 3 1/2 years ago. Had Lowe's contractor install. Total price ~ $2,000. The oval decorative double-paned window in the center of the entry door has a broken seal and is cloudy due to moisture. This part has a 10-year ... read more

  • Pella Renovation and ThermaStar Windows, Ashford Door

    Jan 12, 2008 by
    Rated a Very Helpful Review
    Pros: The wood windows are beautiful, everything functions like it should
    Cons: Wish there were more hardware options for both types of windows

    Summary: Over the past two years, we've replaced a total of fourteen double-hung windows and a storm door with Pella products. Ten of the windows were "Renovation" series wood windows (the Lowes equivalent of the "Precision Fit" line) and four were ThermaStar ... read more

  • Pella Impervia Double, slide, patio..etc

    Jan 11, 2008 by
    Rated a Very Helpful Review
    Pros: Fiberglass, Paintable.Solid build, thick glass, double pain lowE with argon, available in 8 foot height.
    Cons: very heavy. no options on handle styles.

    Summary: I have the Impervia, They are FIBERGLASS, not cheap vinyl. I was about to buy vinyl. I just couldn't see myself live in my house with plastic windows. I had a number of estimates from various brands..they all looked cheap.....so instead of wood, and ... read more

  • Pella Impervia double-hung windows

    Apr 19, 2007 by
    Rated a Very Helpful Review
    Pros: Professionally installed. Energy efficient.
    Cons: Expensive. Product quality is disappointing.

    Summary: We recently had several windows in our home replaced with Pella Impervia double-hung windows. The installation work - arranged by Pella - was very professional. The team arrived on time, as promised, and completed all their work in a timely manner. ... read more

Showing 1-20 of 59 reviews
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