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Petco Online Store -- petco.com

Petco Online Store -- petco.com

Overall service rating:  Store Rating: 3.0
Reviewed by 45 customers

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Showing 1-20 of 46 reviews Page 1 2 3   Next
Date Rating
Overall Rating:Store Rating: 1.0
 

If There Are Problems With Your Order, GOOD LUCK!

by , Dec 28, 2013 Rated a Very Helpful Review
I don't know where to begin with the nightmare that is Petco.com. If you have no problems with your order, they are as efficient as anyone else, I suppose, but buyer beware if you have to return something. I ordered a cat condo that arrived broken - the ...
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Overall Rating:Store Rating: 1.0
 

Extremely frustrating and maddening!

by , Dec 15, 2012 Rated a Helpful Review
Very disappointed with Petco.  I ordered several items in advance of relocating including a litter box so everything would be at my new home when I arrived.   When I got  there (at midnight) I  had received the ...
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Overall Rating:Store Rating: 1.0
 

Don't use them!

by , Sep 13, 2012 Rated a Helpful Review
I placed an order on line with petco 9/8/12 with needed pet producs.  I got a confirmation page and was thanked for my order.  I wondered why by 9/13/12 I had not received the prodcuts I ordered which were badly needed.  I call customer ...
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Overall Rating:Store Rating: 4.0
 

Petco.com makes it EASY for me to order large bags of dog food!

by , Aug 29, 2012 Rated a Very Helpful Review
I use Petco.com for a couple of reasons. I order my dog's food from their website because it saves me money. Petco nor Petsmart (nor any specialty pet stores) do not sell my dog's particular type of food in large bags, yet Petco.com does. It was actually ...
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Overall Rating:Store Rating: 1.0
 

Disappointed in their cumbersome and unprecedented order process.

by , Nov 19, 2010
(Not Yet Rated)
Certainly the selection is great, as with most online stores it is their entire catalog.  However, I got a call from Petco two days after I had placed the order online and was told that I had to confirm the order via the phone before it ...
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Overall Rating:Store Rating: 4.0
 

easy to find something I needed/wanted, find free shipping to save money

by artemis8 is a Top Reviewer on Epinions in Online Stores & Services, Oct 18, 2010 Rated a Very Helpful Review
About a year ago Petco sent me an email asking me to make a donation to the Petco Tree of Hope Foundation. I made an account on their website, www.petco.com, and made a $5 donation on my visa card.For a long time that was my only experience with ...
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Overall Rating:Store Rating: 5.0
 

The Petco on line store makes shopping easy!

by , Sep 10, 2010 Rated a Very Helpful Review
I enjoy shopping at the Petco on line store. I have shopped there many times over the past couple of years. To date, I have not had any issues with the site or the service. I do like to shop on line. My busy schedule makes it hard to get out for what I ...
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Overall Rating:Store Rating: 5.0
 

Petco.com- Ideal if you don't live near one!

by , Oct 20, 2008 Rated a Very Helpful Review
The nearest Petco is half an hour away from me. Normally when I make trips to it, I get all the stuff I'll need for a while. But this particular time I needed to go I really didn't need to go shopping for anything than just Petco stuff, so I decided to ...
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Overall Rating:Store Rating: 5.0
 

Petco is the pet place to be.

by , Jun 30, 2008 Rated a Very Helpful Review
The Petco store web site is one of my favorite places to shop at on line. There are very few places that I do shop at that I really trust and the Petco store web site is one of them. I always like the selection and the prices. Pretty much every thing ...
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Overall Rating:Store Rating: 4.0
 

The Petco Online Store has a Vast Selection of Pet Items a Mouse-Click Away

by , May 15, 2008 Rated a Very Helpful Review
Petco has locations all around the United States, selling many different pet foods, care products, and toys that million of people have enjoyed purchasing. They also have an online store located at petco.com where people can purchase just about any of ...
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Overall Rating:Store Rating: 5.0
 

Petco Online Store Ė Cause the Nearest One is 67.9 Miles Away!

by , Dec 10, 2006 Rated a Very Helpful Review
Rural living is great in many ways, but it certainly has its drawbacks. One of the reasons I havenít bothered to set up our aquarium is the complete lack of a real pet store nearby. Sure, we have Wal-Mart and thereís even a pretty neat independent ...
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Overall Rating:Store Rating: 1.0
 

Horrible in-store service, great phone service though.

by , May 30, 2006 Rated a Very Helpful Review
I purchased a carrier at petco.com for my cat and received it via fed ex earlier today. I soon realized that the carrier was too big for my cat, yet the nearest Petco is a 2-hr drive away. I purchased the carrier with this "buy now, pay later" deal ...
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Overall Rating:Store Rating: 5.0
 

Always a pleasure to shop here, fast delivery,great prices, selection and staff

by , Apr 30, 2006 Rated a Very Helpful Review
One of the highlights of my shopping day is when I go to Petco. Sometimes I just go to "hang out" because its such a great store. Now I "hang out" at the on line site as well since I travel and can't always get to the actual store I've found cruising ...
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Overall Rating:Store Rating: 2.0
 

Lousy service

by , Dec 19, 2005 Rated a Very Helpful Review
I have a friend who lives next door. All she has are lots of birds. She hinted that she needed a larger bird cage, so I thought it would be a good idea to get her one for Christmas this year. I went to Petco Online Store and placed an order for the bird ...
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Overall Rating:Store Rating: 5.0
 

Pets? Get everything they need at Petco.com - even great stocking stuffers!

by , Nov 30, 2005 Rated a Very Helpful Review
I have shopped at the online Petco stores many times and have yet to have a problem with ANY order! FINDING WHAT YOU NEED The categories are listed in a colored bar on the left side of the home page. This bar will follow you as ...
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Overall Rating:Store Rating: 5.0
 

Everything You Could Ever Want Or Need For Your Pets At Petco.com!

by , Sep 12, 2005 Rated a Very Helpful Review
Petco.com is one of my favorite online pet stores. You will find a huge variety of supplies for your pets here as well as great prices. Forget fighting the crowded streets, trying to rush across town and get back before dinner...just sit back ...
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Overall Rating:Store Rating: 5.0
 

Great pet site to buy from. Great shipping and good prices.

by , Mar 2, 2005 Rated a Very Helpful Review
I had a great experience with Petco online. Now i do prefer the local store because were else can you go and take your 4 ft pet ball python, and not get kicked out of the store! My snake loves to go because he gets tons of attention there and i think he ...
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Overall Rating:Store Rating: 5.0
 

User-friendly, detailed descriptions, fast shipping...what else could I possibly ask for?

by , Mar 26, 2004 Rated a Very Helpful Review
I tend to shop at Petco's online store approximately once or twice a month for my cat and fish and have done so for more than a year now. I have never had a bad experience or any problems, nor have I ever had to return anything because it wasn't what I ...
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Overall Rating:Store Rating: 3.0
 

Great store, not-so-great prices

by , Feb 7, 2004 Rated a Very Helpful Review
PETCO: Where the Wallet Goes 2/7/2004 Because we love our pets so much, we couldnít put a price on them. However, if I know that I can find the same brand name for a lower price somewhere else, Iím going to the competitor! Last May (2003), I bought a ...
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Overall Rating:Store Rating: 5.0
 

excellent

by , Sep 3, 2003 Rated a Helpful Review
Friendly informed customer service. Product arrived within quoted time frame as promised; in factory ...
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Showing 1-20 of 46 reviews Page 1 2 3 Next