Highest Rated Review by the Community
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Aug 30 '04
Pros: A lot of equipment; a huge cardio vascular area; cheap!
Cons: No classes; lack of staff on the floor.
Summary: We belonged to Wo
rld
Gym for 3 years. Imagine our surprise when we walked in and discovered that World Gym was gone and Planet Fitness was there. The owners and staff for the most part have remained the same but ... read more
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Sep 28 '11
Pros: cheap and clean
Cons: Very Judgemental, critical, dress code, limited equipment, restrictions on water bottles, weights, prejucial, insulting
Summary: Planet Fitness has created a work out environment which exactly what they claim they're trying to avoid. They claim that they're the no judgement zone and have no critics, but one look around any planet fitness shows this to be a very flase ... read more
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Aug 12 '11
Pros: None
Cons: Management is horrible.
Summary: I recently went to the Greece location to inquire about the $10.00 a month program and was told that to upgrade to the Black card would be more suitable. I specifically told the young man at the desk that I lived in Brockport and would use ... read more
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Jun 03 '11
Pros: Cheap.
Cons: Rude staff.
Unintelligent staff.
No classes offered.
Horrible billing system.
Summary: I was a Planet Fitness member for over 2 years. I had first signed up to a branch near my office and worked out there for about 1 year because it was so cheap, offered new machines (weights and cardio) and was clean. A branch opened ... read more
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Mar 20 '11
Pros: none
Cons: full of hoodrats and dirty
Summary: To Whom It May Concern: I have been a member of Planet Fitness in San Antonio (location #3) since October 2009. I have never had any problems before and liked how the location was right by my home. I decided to discontinue my membership after my visit ... read more
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Oct 27 '10
Pros: Fantastic deal, clean, modern, lots of equipment, 24-hrs accessibility
Cons: Lots of people after work
Summary: I was looking for an inexpensive gym to go to so I could work off some excess weight I've been dealing with for years. Since Planet Fitness was offering a "$10 down, $10/month, no commitment" special, I decided to check them out. I found a local PF 10 ... read more
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Oct 14 '10
Pros: None
Cons: Liars, Lazy, loose with facts, Do not honor their word.
Summary: I had heard good things about Planet Fitness from coworkers at work. I decided to try it out since they were open all hours and I needed to loose some weight.I went in and spoke to a guy who showed me around the place and decribed the ... read more
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Sep 17 '10
Pros: nice machines, 30 minute workout area for convenience, tanning beds.
Cons: have been known to overcharge, unreasonable after said overcharge about cancellation, false advertisement.
Summary: I joined Planet Fitness a couple years ago. Seemed cheap and like a good idea. Then a few months later, I went to make a purchase at the store, and it should have cleared and didn't so I checked my bank account balance and it was overdrawn 120+ dollars. ... read more
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May 30 '10
Pros: none
Cons: rude, unprofessional, abussive, low quality, false advertising.
Summary: I have heard many horror stories about how people are treated at Planet Fitness locations, but I never thought it would happen to me. Well, it did. I became a member of Planet Fitness in Melbourne, FL in May 2009. Since March 2010 I have brought up some ... read more
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Apr 11 '10
Pros: None
Cons: Worst customer service ever!!!
Summary: Equipment was removed a piece at a time and different explanations were provided with each inquiry as to the disappearance. The center runs promotions to bring in more members but now there are fewer flat benches, missing straight bars, missing ... read more
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Mar 26 '10
Pros: tootsie rolls
Cons: no motivation
no scales to keep progress
not a judgment free zone
Summary: I wish i would have read reviews before i became one of the many wrongly treated people..well i signed up for a gym member ship and the employee didn't know very much about the contract and if i wanted to know something she would have to pop up and ... read more
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Jan 28 '10
Pros: You get MORE than you pay for!
Great quality equipment
Cons: Few or No personal trainers, HOWEVER, my planet fitness DOES offer FREE personal trainers
Summary: I am currently a college student. I love that I only have to pay $10 a month with no contract. My college gym is $60 for 16 weeks, so I save $20 every 4 months! OR $60 every year!I am a small guy. I really like the "No Judgment" zone. I can freely ... read more
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Jan 18 '10
Pros: very cheap, flexible hours of operation, music FREE atmosphere,
Cons: Infringing upon privacy/security to join. Electronic payment method. low weight amounts. Overly restricted atmosphere.
Summary: Well, the quality of any service requires the money to fund it, naturally. When funding is at a low rate, quality will be as well. When the source of funds come from it's very low cost membership, as does in ... read more
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Jan 18 '10
Pros: the club is what they say it is. no frills
Cons: The enrollment and disenrollment process is ridiculously hard. What a crappy way to do business
Summary: Planet fitness was bound and determined to get an extra months payment out of me from the beginning and now have succeeded. It started when I went to purchase a one year black card membership for my daughter last christmas. I wanted a ... read more
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Dec 01 '09
Pros: absolutely none
Cons: poor accounting, too distant to drive to
Summary: First, you must pay in advance for the ensuing month ($10.60) There is a hefty fee for missed payments ($10). They do not pro-rate for the following month, so the following month's fee is due. If you want to cancel, watch out...you must cancel a few days ... read more
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Sep 11 '09
Pros: Clean, roomy, plenty of cardio, free weights, cable machines, weight and ab benches. Great price.
Cons: I admit it's hard not to grunt (LOL!).
Summary: I'm really happy with my Planet Fitness. It's clean, roomy and well-equipped. The atmosphere is good for FITNESS. I do a cardio machine to start (5 types of machines available, including treadmills) then mostly free weights and cables, focussing on one ... read more
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