Planet Fitness

Planet Fitness

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    Highest Rated Consumer Review by the Community

  • $19.99 per month to get fit at this Planet so why are we leaving?

    Aug 30, 2004 by
    Rated a Very Helpful Review
    Pros: A lot of equipment; a huge cardio vascular area; cheap!
    Cons: No classes; lack of staff on the floor.

    Summary: We belonged to Wo rld Gym for 3 years. Imagine our surprise when we walked in and discovered that World Gym was gone and Planet Fitness was there. The owners and staff for the most part have remained the same but ... read more

  • Planet Fitness deducted money from my account for 18 months After I cancelled the memberships

    Oct 3, 2012 by
    Rated a Very Helpful Review
    Pros:  The place was clean and the equipment was pretty good.
    Cons: They won't stop taking money from your account even if you cancel your membership.

    Summary: I took out two memberships from Planet Fitness, Westfield, MA,  in December of 2010, one for a nephew, the other for my son.  In May of 2011, when my nephew moved away I cancelled both memberships.  My nephew took out a new membership in ... read more

  • Planet Fitness......don't waste your money and join a real gym!

    Aug 1, 2012 by
    Rated a Helpful Review
    Pros: Good environment for any body type
    Cons: The way I was treated outnumbers any Pros the place may have!

    Summary: I am writing this review so that others don't make the same mistake that I did in joining Planet Fitness. I would like to preface this by saying that I was impressed by the wide range of people that go there. By that I mean people of all ages, body ... read more

  • my review

    Aug 1, 2012 by
    Rated a Helpful Review
    Pros: nice place friendly people doesnt smell very clean plenty of equiptment
    Cons: need more fit trainers dont want physical advice from someone who weighs more than me

    Summary: i recently got a planet fitness membership and this is my review. i have been going for the past few months and i must say i enjoy the facility completely its clean, respectful, and plenty equiptment all in all i say well worth it the price is reasonable ... read more

  • Definitely would recommend!

    Jul 25, 2012 by
    Rated a Very Helpful Review
    Pros: Price
    Multiple locations
    Amount of equipment
    Spacious gym
    Cons: Broken tv remotes
    Circuit area crowded 

    Summary: I joined a local Planet Fitness in Philadelphia, PA about a year ago. I have no complaints at all. For $20, you can go to any Planet Fitness. This allows me to go to ones near my house, near my work, near the mall, or anywhere else I am. They have lots ... read more

  • Good Basic Gym For Non Bodybuilders

    Jun 26, 2012 by
    Rated a Very Helpful Review
    Pros: Each gym is clean and well run, machine infrastructure is newer and comprehensively selected.
    Cons: Free weight infrastructure is lacking.  Other gyms do much better in that department.

    Summary: I am in the Detroit Metro area, a PF Black card holder, 6'0, 178lbs, in my early 40's, have been a member of about 10 gyms previous to PF, and have worked out at 9 of the local fitness centers here.  Previout to PF, I was running outside and working ... read more

  • Planet Fitness ROBS you

    Jun 13, 2012 by
    Rated a Helpful Review
    Pros: none - even their tanning beds are a joke.
    Cons: Customer Service, tanning beds, locker rooms, equipment, thieves

    Summary: I signed up with my husband for PF in February of 2011. In May my company opened up a gym in my building so I didn't have the need to go to PF at all. I've been paying for the gym membership to PF for over a year now and haven't even stepped foot in the ... read more

  • MANSFIELD OHIO PF couldn't care less!

    Jun 11, 2012 by
    Rated a Helpful Review
    Pros: Price, open 24/7,  saves us on our water bill at home!
    Cons: dirty bathrooms/showers/dressing rooms, poor tanning, red light& massage system, RUDE/LAZY EMPLOYEE'S!

    Summary: I have the Black card membership. A month ago I went in to tan and stressed several times to the kid behind the counter that five minutes was all I could do in the stand up bed.  I went in, after waiting over an hour, thought I was getting really ... read more

  • Planet Fitness - The most Judgemental and criticizing of fitness centers

    Sep 28, 2011 by
    Rated a Helpful Review
    Pros: cheap and clean
    Cons: Very Judgemental, critical, dress code, limited equipment, restrictions on water bottles, weights, prejucial, insulting

    Summary: Planet Fitness has created a work out environment which exactly what they claim they're trying to avoid.  They claim that they're the no judgement zone and have no critics, but one look around any planet fitness shows this to be a very flase ... read more

  • GREECE NY LOCATION... NEVER EVER GO THERE

    Aug 12, 2011 by
    Rated a Helpful Review
    Pros: None
    Cons: Management is horrible.

    Summary: I recently went to the Greece location to inquire about the $10.00 a month program and was told that to upgrade to the Black card would be more suitable. I specifically told the young man at the desk that I lived in Brockport and would use ... read more

  • AWFUL!

    Jun 3, 2011 by
    Rated a Helpful Review
    Pros: Cheap.
    Cons: Rude staff.
    Unintelligent staff.
    No classes offered.
    Horrible billing system.

    Summary: I was a Planet Fitness member for over 2 years.  I had first signed up to a branch near my office and worked out there for about 1 year because it was so cheap, offered new machines (weights and cardio) and was clean.  A branch opened ... read more

  • planet cruelty

    Mar 20, 2011 by
    Not yet rated.
    Pros: none
    Cons: full of hoodrats and dirty

    Summary: To Whom It May Concern: I have been a member of Planet Fitness in San Antonio (location #3) since October 2009. I have never had any problems before and liked how the location was right by my home. I decided to discontinue my membership after my visit ... read more

  • Great Gym, Great Bargain!

    Oct 27, 2010 by
    Rated a Very Helpful Review
    Pros: Fantastic deal, clean, modern, lots of equipment, 24-hrs accessibility
    Cons: Lots of people after work

    Summary: I was looking for an inexpensive gym to go to so I could work off some excess weight I've been dealing with for years. Since Planet Fitness was offering a "$10 down, $10/month, no commitment" special, I decided to check them out. I found a local PF 10 ... read more

  • Dishonest Scam. Avoid at all costs.

    Oct 14, 2010 by
    Rated a Very Helpful Review
    Pros: None
    Cons: Liars, Lazy, loose with facts, Do not honor their word.

    Summary: I had heard good things about Planet Fitness from coworkers at work.  I decided to try it out since they were open all hours and I needed to loose some weight.I went in and spoke to a guy who showed me around the place and decribed the ... read more

  • wouldnt advise EVER joining planet fitness

    Sep 17, 2010 by
    Rated a Helpful Review
    Pros: nice machines, 30 minute workout area for convenience, tanning beds.
    Cons: have been known to overcharge, unreasonable after said overcharge about cancellation, false advertisement.

    Summary: I joined Planet Fitness a couple years ago. Seemed cheap and like a good idea. Then a few months later, I went to make a purchase at the store, and it should have cleared and didn't so I checked my bank account balance and it was overdrawn 120+ dollars. ... read more

  • Planet Fitness is Twilight Zone, shockingly rude and unprofessional

    May 30, 2010 by
    Rated a Helpful Review
    Pros: none
    Cons: rude, unprofessional, abussive, low quality, false advertising.

    Summary: I have heard many horror stories about how people are treated at Planet Fitness locations, but I never thought it would happen to me. Well, it did. I became a member of Planet Fitness in Melbourne, FL in May 2009. Since March 2010 I have brought up some ... read more

  • Lowest level of customer service!

    Apr 11, 2010 by
    Rated a Helpful Review
    Pros: None
    Cons: Worst customer service ever!!!

    Summary: Equipment was removed a piece at a time and different explanations were provided with each inquiry as to the disappearance.  The center runs promotions to bring in more members but now there are fewer flat benches, missing straight bars, missing ... read more

  • horrible gym/owner's

    Mar 26, 2010 by
    Rated a Helpful Review
    Pros: tootsie rolls
    Cons: no motivation
    no scales to keep progress
    not a judgment free zone

    Summary: I wish i would have read reviews before i became one of the many wrongly treated people..well i signed up for a gym member ship and the employee didn't know very much about the contract and if i wanted to know something she would have to pop up and ... read more

  • I LOVE IT

    Jan 28, 2010 by
    Rated a Helpful Review
    Pros: You get MORE than you pay for!
    Great quality equipment
    Cons: Few or No personal trainers, HOWEVER, my planet fitness DOES offer FREE personal trainers

    Summary: I am currently a college student. I love that I only have to pay $10 a month with no contract. My college gym is $60 for 16 weeks, so I save $20 every 4 months! OR $60 every year!I am a small guy. I really like the "No Judgment" zone. I can freely ... read more

  • Perhaps, it is a matter of quantity over quality

    Jan 18, 2010 by
    Rated a Helpful Review
    Pros: very cheap, flexible hours of operation, music FREE atmosphere,  
    Cons: Infringing upon privacy/security to join. Electronic payment method. low weight amounts. Overly restricted atmosphere. 

    Summary:             Well, the quality of any service requires the money to fund it, naturally. When funding is at a low rate, quality will be as well. When the source of funds come from it's very low cost membership, as does in ... read more

  • Planet fitness rip off!

    Jan 18, 2010 by
    Rated a Helpful Review
    Pros: the club is what they say it is. no frills
    Cons: The enrollment and disenrollment process is ridiculously hard. What a crappy way to do business

    Summary: Planet fitness was bound and determined to get an extra months payment out of me from the beginning and now have succeeded.  It started when I went to purchase a one year black card membership for my daughter last christmas.  I wanted a ... read more

Showing 1-20 of 154 reviews
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