Planet Fitness

Planet Fitness

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  • Planet Fitness deducted money from my account for 18 months After I cancelled the memberships

    Oct 3, 2012 by
    Rated a Very Helpful Review
    Pros:  The place was clean and the equipment was pretty good.
    Cons: They won't stop taking money from your account even if you cancel your membership.

    Summary: I took out two memberships from Planet Fitness, Westfield, MA,  in December of 2010, one for a nephew, the other for my son.  In May of 2011, when my nephew moved away I cancelled both memberships.  My nephew took out a new membership in ... read more

  • Planet Fitness......don't waste your money and join a real gym!

    Aug 1, 2012 by
    Rated a Helpful Review
    Pros: Good environment for any body type
    Cons: The way I was treated outnumbers any Pros the place may have!

    Summary: I am writing this review so that others don't make the same mistake that I did in joining Planet Fitness. I would like to preface this by saying that I was impressed by the wide range of people that go there. By that I mean people of all ages, body ... read more

  • my review

    Aug 1, 2012 by
    Rated a Helpful Review
    Pros: nice place friendly people doesnt smell very clean plenty of equiptment
    Cons: need more fit trainers dont want physical advice from someone who weighs more than me

    Summary: i recently got a planet fitness membership and this is my review. i have been going for the past few months and i must say i enjoy the facility completely its clean, respectful, and plenty equiptment all in all i say well worth it the price is reasonable ... read more

  • Definitely would recommend!

    Jul 25, 2012 by
    Rated a Very Helpful Review
    Pros: Price
    Multiple locations
    Amount of equipment
    Spacious gym
    Cons: Broken tv remotes
    Circuit area crowded 

    Summary: I joined a local Planet Fitness in Philadelphia, PA about a year ago. I have no complaints at all. For $20, you can go to any Planet Fitness. This allows me to go to ones near my house, near my work, near the mall, or anywhere else I am. They have lots ... read more

  • Good Basic Gym For Non Bodybuilders

    Jun 26, 2012 by
    Rated a Very Helpful Review
    Pros: Each gym is clean and well run, machine infrastructure is newer and comprehensively selected.
    Cons: Free weight infrastructure is lacking.  Other gyms do much better in that department.

    Summary: I am in the Detroit Metro area, a PF Black card holder, 6'0, 178lbs, in my early 40's, have been a member of about 10 gyms previous to PF, and have worked out at 9 of the local fitness centers here.  Previout to PF, I was running outside and working ... read more

  • Planet Fitness ROBS you

    Jun 13, 2012 by
    Rated a Helpful Review
    Pros: none - even their tanning beds are a joke.
    Cons: Customer Service, tanning beds, locker rooms, equipment, thieves

    Summary: I signed up with my husband for PF in February of 2011. In May my company opened up a gym in my building so I didn't have the need to go to PF at all. I've been paying for the gym membership to PF for over a year now and haven't even stepped foot in the ... read more

  • MANSFIELD OHIO PF couldn't care less!

    Jun 11, 2012 by
    Rated a Helpful Review
    Pros: Price, open 24/7,  saves us on our water bill at home!
    Cons: dirty bathrooms/showers/dressing rooms, poor tanning, red light& massage system, RUDE/LAZY EMPLOYEE'S!

    Summary: I have the Black card membership. A month ago I went in to tan and stressed several times to the kid behind the counter that five minutes was all I could do in the stand up bed.  I went in, after waiting over an hour, thought I was getting really ... read more

  • Planet Fitness - The most Judgemental and criticizing of fitness centers

    Sep 28, 2011 by
    Rated a Helpful Review
    Pros: cheap and clean
    Cons: Very Judgemental, critical, dress code, limited equipment, restrictions on water bottles, weights, prejucial, insulting

    Summary: Planet Fitness has created a work out environment which exactly what they claim they're trying to avoid.  They claim that they're the no judgement zone and have no critics, but one look around any planet fitness shows this to be a very flase ... read more


    Aug 12, 2011 by
    Rated a Helpful Review
    Pros: None
    Cons: Management is horrible.

    Summary: I recently went to the Greece location to inquire about the $10.00 a month program and was told that to upgrade to the Black card would be more suitable. I specifically told the young man at the desk that I lived in Brockport and would use ... read more

  • AWFUL!

    Jun 3, 2011 by
    Rated a Helpful Review
    Pros: Cheap.
    Cons: Rude staff.
    Unintelligent staff.
    No classes offered.
    Horrible billing system.

    Summary: I was a Planet Fitness member for over 2 years.  I had first signed up to a branch near my office and worked out there for about 1 year because it was so cheap, offered new machines (weights and cardio) and was clean.  A branch opened ... read more

  • planet cruelty

    Mar 20, 2011 by
    Not yet rated.
    Pros: none
    Cons: full of hoodrats and dirty

    Summary: To Whom It May Concern: I have been a member of Planet Fitness in San Antonio (location #3) since October 2009. I have never had any problems before and liked how the location was right by my home. I decided to discontinue my membership after my visit ... read more

  • Great Gym, Great Bargain!

    Oct 27, 2010 by
    Rated a Very Helpful Review
    Pros: Fantastic deal, clean, modern, lots of equipment, 24-hrs accessibility
    Cons: Lots of people after work

    Summary: I was looking for an inexpensive gym to go to so I could work off some excess weight I've been dealing with for years. Since Planet Fitness was offering a "$10 down, $10/month, no commitment" special, I decided to check them out. I found a local PF 10 ... read more

  • Dishonest Scam. Avoid at all costs.

    Oct 14, 2010 by
    Rated a Very Helpful Review
    Pros: None
    Cons: Liars, Lazy, loose with facts, Do not honor their word.

    Summary: I had heard good things about Planet Fitness from coworkers at work.  I decided to try it out since they were open all hours and I needed to loose some weight.I went in and spoke to a guy who showed me around the place and decribed the ... read more

  • wouldnt advise EVER joining planet fitness

    Sep 17, 2010 by
    Rated a Helpful Review
    Pros: nice machines, 30 minute workout area for convenience, tanning beds.
    Cons: have been known to overcharge, unreasonable after said overcharge about cancellation, false advertisement.

    Summary: I joined Planet Fitness a couple years ago. Seemed cheap and like a good idea. Then a few months later, I went to make a purchase at the store, and it should have cleared and didn't so I checked my bank account balance and it was overdrawn 120+ dollars. ... read more

  • Planet Fitness is Twilight Zone, shockingly rude and unprofessional

    May 30, 2010 by
    Rated a Helpful Review
    Pros: none
    Cons: rude, unprofessional, abussive, low quality, false advertising.

    Summary: I have heard many horror stories about how people are treated at Planet Fitness locations, but I never thought it would happen to me. Well, it did. I became a member of Planet Fitness in Melbourne, FL in May 2009. Since March 2010 I have brought up some ... read more

  • Lowest level of customer service!

    Apr 11, 2010 by
    Rated a Helpful Review
    Pros: None
    Cons: Worst customer service ever!!!

    Summary: Equipment was removed a piece at a time and different explanations were provided with each inquiry as to the disappearance.  The center runs promotions to bring in more members but now there are fewer flat benches, missing straight bars, missing ... read more

  • horrible gym/owner's

    Mar 26, 2010 by
    Rated a Helpful Review
    Pros: tootsie rolls
    Cons: no motivation
    no scales to keep progress
    not a judgment free zone

    Summary: I wish i would have read reviews before i became one of the many wrongly treated people..well i signed up for a gym member ship and the employee didn't know very much about the contract and if i wanted to know something she would have to pop up and ... read more


    Jan 28, 2010 by
    Rated a Helpful Review
    Pros: You get MORE than you pay for!
    Great quality equipment
    Cons: Few or No personal trainers, HOWEVER, my planet fitness DOES offer FREE personal trainers

    Summary: I am currently a college student. I love that I only have to pay $10 a month with no contract. My college gym is $60 for 16 weeks, so I save $20 every 4 months! OR $60 every year!I am a small guy. I really like the "No Judgment" zone. I can freely ... read more

  • Perhaps, it is a matter of quantity over quality

    Jan 18, 2010 by
    Rated a Helpful Review
    Pros: very cheap, flexible hours of operation, music FREE atmosphere,  
    Cons: Infringing upon privacy/security to join. Electronic payment method. low weight amounts. Overly restricted atmosphere. 

    Summary:             Well, the quality of any service requires the money to fund it, naturally. When funding is at a low rate, quality will be as well. When the source of funds come from it's very low cost membership, as does in ... read more

  • Planet fitness rip off!

    Jan 18, 2010 by
    Rated a Helpful Review
    Pros: the club is what they say it is. no frills
    Cons: The enrollment and disenrollment process is ridiculously hard. What a crappy way to do business

    Summary: Planet fitness was bound and determined to get an extra months payment out of me from the beginning and now have succeeded.  It started when I went to purchase a one year black card membership for my daughter last christmas.  I wanted a ... read more

  • DO N OT JOIN!!!

    Dec 1, 2009 by
    Rated a Helpful Review
    Pros: absolutely none
    Cons: poor accounting, too distant to drive to

    Summary: First, you must pay in advance for the ensuing month ($10.60) There is a hefty fee for missed payments ($10). They do not pro-rate for the following month, so the following month's fee is due. If you want to cancel, watch must cancel a few days ... read more

  • No Frills Fitness Manassas VA

    Sep 11, 2009 by
    Rated a Helpful Review
    Pros: Clean, roomy, plenty of cardio, free weights, cable machines, weight and ab benches. Great price.
    Cons: I admit it's hard not to grunt (LOL!).

    Summary: I'm really happy with my Planet Fitness. It's clean, roomy and well-equipped. The atmosphere is good for FITNESS. I do a cardio machine to start (5 types of machines available, including treadmills) then mostly free weights and cables, focussing on one ... read more


    Aug 10, 2009 by
    Rated a Helpful Review
    Pros: Clean toilets
    Cons: You will never be comfortable in the "Judgement free zone"

    Summary: My husband and I joined planet fitness despite many negative reviews we had heard from other people. We really thought it couldn't be that bad. We went 5 times and my husband was talked to about setting a rubber weight down on the rubber mat. Apparently- ... read more

  • For the everyday person, NOT FOR BODYBUILDERS or experts

    Jun 13, 2009 by
    Rated a Very Helpful Review
    Pros: Lots of cardio with TV's.  Equipment and people not intimidating.
    Cons: If you are a bodybuilder looking for extremes in weights, not for you. 

    Summary: A great place for an everyday person to work out.  Barebones.  Equipment. No fluff, no frills.  No classes, no daycare--which is great as I don't need it. The weights don't go very high, so NOT FOR BODY BUILDERS.  More for the ... read more

  • too crowded

    Jun 5, 2009 by
    Rated a Helpful Review
    Pros: It's the puppy mill of gyms
    Cons: crowded, no frills equipment

    Summary: I was looking for a cheep gym where I can go to after work where I can get in a 1 hour weight session with my teenage son.  I didn't need or want to pay for any fancy "perks".  Basically I was just looking for a gym of the equivalent of one ... read more

  • Planet Fitness is HORRIBLE!

    Apr 20, 2009 by
    Rated a Very Helpful Review
    Pros: Large number of cardio machines, but only 3 different types: more variety is needed!
    Cons: Rude and incompetent staff, no classes, not "judgement free"

    Summary: I signed up for this gym in October because I wanted something different from what I was used to, but after a while it got very boring to work out there. Yeah, it was great to get to watch TV while working out, but I had to stop going. The people who ... read more

  • Excellent Value

    Apr 18, 2009 by
    Not yet rated.
    Pros: Clean, well equiped.  Helpful staff. The price can't be beat.  There is also no contract.
    Cons: If you're looking for classes, you'd be better off somewhere else.

    Summary: I just joined the PF in Brockton, MA.  The gym has everything you need unless you're a competitive body builder or world class athlete. There is at least two machines and sometimes four, for every exercise. The locker rooms and ... read more

  • Planet fitness Maryland

    Jan 28, 2009 by
    Rated a Helpful Review
    Pros: Cheap
    Cons: Credit Card numbers are thrown everywhere, contracts are lost continuously

    Summary: As an employee I am very disapointed in what I got myself into.  I am a poor college student at Towson University trying to juggle 18 credits and a part time job. Our planet fitness opened a few months ago, and I was told that I would ... read more


    Jan 15, 2009 by
    Rated a Helpful Review
    Pros: cheap
    Cons: horrible staff & management, dirty, rude, bad attitudes

    Summary: My experience with this gym was absolutely horrible!!! It was only my second visit at this gym and I brought my boyfriend along as my "guest"(unlimited guests visits) he wanted to show me some of the equipment and which ones i should use to better my ... read more

  • Charlotte Whitehall Planet Fitness

    Jan 8, 2009 by
    Rated a Very Helpful Review
    Pros: 1.  $10/month
    2.  Clean
    3.  New equipment
    4.  Convenient
    Cons: 1.  Piped in music - LOUD
    2.  Permanent (?) locker usage by some

    Summary: 1.  Great facility and ok staff.  Staff only checks you in and answers questions.  Can show you around and explain equipment use.  Have seen some I think are staff providing personal fitness services, but think they are off the ... read more

  • Beware of big promises

    Dec 20, 2008 by
    Rated a Helpful Review
    Pros: Pay the $50 startup and go with the $10 month plan.
    Cons: Dealing with the staff is like dealing with a high preasure car dealer.

    Summary: Everything look good as you drive by that big sign on the side of the road, and what's not good about a gym that only charge $10 a month? Thats what my wife thought when a friend asked her to go to the gym with her. I am not a big gym fan, I really ... read more

  • Judgement Free Zone.... Yeah Right!

    Nov 19, 2008 by
    Rated a Helpful Review
    Pros: Cheap Price, No Contract
    Cons: Lack of Management accountability, subtle discriminatory policies, inexperienced staff.

    Summary: I am a Planet Fitness member who was asked to remove my toboggan while working out last night at the gym.  I was told wearing a toboggan is prohibited inside the gym.  Alternatively, I was advised that baseball caps are permitted in the gym, ... read more

  • LIES LIES LIES! From Spider Man no less!!!!

    Nov 11, 2008 by
    Rated a Helpful Review
    Pros: I can not recommend any advantages of joining this gym.
    Cons: Being lied to by staff.
    Their inability to process a simple request.

    Summary: On the 25th of Sep 2008 I accompanied my boyfriend to the Planet Fitness branch in Claremont (Cape Town SA) in order for him to cancel his contract. He was asked to submit his request in writing which he then did, and handed to the person at the ... read more

  • Why all the hate? I love it here (Overland Park, KS).

    Sep 23, 2008 by
    Rated a Very Helpful Review
    Pros: -price-amount of equipment-diverse crowd-clean
    Cons: -could use another water fountain-need dumbbells heavier than 75 lbs.-'lunk alarm' is annoying

    Summary: I see a whole lot of negative reviews for Planet Fitness, and I really don't understand. Maybe I'm just lucky to have a good location, but I've always thought it was a great place to workout for somebody such as myself, who doesn't need a bunch of ... read more


    Sep 15, 2008 by
    Rated a Helpful Review
    Pros: Guest privilege, tanning, and massage chairs
    Cons: one year commitment, start up fees, and annual rate guarantee fees

    Summary: I am not a member of Planet Fitness nor was I able to workout to rate this facility located in Lawrenceville, Ga. I attempted to workout for a day at this gym. I wanted to make an informed decision as to whether or not this gym would be a good ... read more

  • Just what I need

    Jun 27, 2008 by
    Rated a Very Helpful Review
    Pros: price, cleanliness, quality and quantity of machines, customer service
    Cons: no classes, no pool`

    Summary: I've been going to the Planet Fitness in Amesbury, MA for a month now and I love it. I wasn't sure what to expect for only $10 a month, but it has exceeded my expectations. I paid $15 to try the gym for one day to see if it was a good fit for me. ... read more

  • A gym that lacks flexibility....

    Jun 9, 2008 by
    Rated a Helpful Review
    Pros: Free tootsie rolls....yep, that's about it for pros.
    Cons: Staff, flexibility, attitude, etc.

    Summary: I signed up for World Gym in Franklin, MA, because I had read bad reviews of Planet Fitness. Little did I know it would turn into Planet Fitness only a month and a half later. They decided not to tell anyone of the change until the first day of the ... read more

  • Planet Fitness on Paxton St., Harrisburg, PA

    Jun 2, 2008 by
    Not yet rated.
    Pros: Everything.
    Cons: Nothing. ;)

    Summary: I love the place. The people at the front desk call me (and everyone else) by their first name. The entire staff is personable, fit, and helpful. The location I attend is the Paxton Street gym - 3460 Paxton St. Harrisburg (Paxton St), PA 17111 ... read more

  • I have had it with the harassment at Planet Fitness.

    May 29, 2008 by
    Rated a Very Helpful Review
    Pros: Dirt cheap membership, flexible hours, not too crowded.
    Cons: Bad parking, broken mirrors, filthy facilities, corrupt owners.

    Summary: I have been subjected to harassment for several months by the manager and now the owner of the Planet Fitness chain in Falls Church, VA. In fact, I am actively seeking legal representation to find out what can be done so that this will never happen to ... read more

  • Discrimination at Planet Fitness

    May 8, 2008 by
    Rated a Very Helpful Review
    Pros: None
    Cons: No longer being judged in the judgment free zone.

    Summary: QUESTION: When is a ski-hat not a ski-hat? ANSWER: When it’s on the head of a black man, then it becomes a do-rag. I terminated my almost 20 year membership and friendship (I thought) with David DiSabato, the owner of the Planet Fitness Gym in ... read more

  • Don't go to the Orange City, Florida gym

    Apr 7, 2008 by
    Rated a Helpful Review
    Pros: The equipment is ok.
    Cons: Personal trainer is rude and lacks experience-although he would try to convince you otherwise.

    Summary: Planet Fitness Orange City, Fl the judgment zone!! I joined the Planet Fitness club near my house in Orange City, Florida and I regret doing so. From the very start the personal trainer humiliated everyone by yelling out in front of the whole gym that ... read more

  • Terrible customer service!!

    Apr 4, 2008 by
    Not yet rated.
    Pros: none
    Cons: Poor customer service

    Summary: Planet Fitness took over ownership of my old gym and that's where all my problems started!! The customer service at Planet Fitness is terrible. You can't ever reach a manager whether you are there in person or if you call. Apparently, they leave ... read more

  • Used to like it, not so much anymore

    Jan 22, 2008 by
    Rated a Very Helpful Review
    Pros: I had too much info here, so I pasted it up top.
    Cons: I had too much info here, so I pasted it up top.

    Summary: I joined the PF in Danvers about a year and a half ago. I loved it. They had huge fans going during the summer, it was well lit and all the machines worked great. I heard that one opened up in Somerville, so since Somerville was about 10 miles closer ... read more

  • PF/Falls Church, VA not worth the gimmick.

    Jan 14, 2008 by
    Rated a Very Helpful Review
    Pros: $10 a month membership, cheap down payment, no contract, accommodating hours.
    Cons: Parking sucks, owners are lazy, rude management, filthy place.

    Summary: I've been a member of Planet Fitness in falls church, VA since it converted from its previous chain, Olympus, and paying less money per month might be a bonus for most but it is not worthy putting up with the filthy premises, rude management team, and ... read more

  • Hamden, CT -- SECRET CHARGES

    Nov 23, 2007 by
    Rated a Helpful Review
    Pros: I thought it would be a good idea...
    Cons: Unwelcoming, intimidating, and OVERCHARGING

    Summary: I joined Planet Fitness because it was cheap, however, they continued to charge me after I terminated my membership. When confronted with the evidence, the impotent store manager could not refund my money because it had already been processed. Clearly, ... read more

  • DO NOT JOIN - Breathe heavy and your membership is cancelled!!!

    Nov 2, 2007 by
    Rated a Very Helpful Review
    Pros: Nothing. The worst excuse for customer service and company policy I have ever heard of.
    Cons: See the review and DO NOT JOIN PLANET FITNESS.

    Summary: I was a member of Planet Fitness in Anchorage, Alaska for 2 days and will NEVER go back. The $19.99 monthly fee sure was enticing, the gym appeared clean, it's close to my house and other gyms in town are at least $50 a month. I signed up this past ... read more


    Oct 11, 2007 by
    Rated a Helpful Review
    Pros: not crowded, no one will bother you
    Cons: rude, unknowledgeable employees

    Summary: They lied to me time after time!! When I joined I asked for the $10 plan and was told it didnt exist that I had to do the $20 plan. I recently was told by an employee that when I signed up it did exist and the person who did it is no longer working ... read more

  • Planet Fitness is horrible!

    Oct 8, 2007 by
    Not yet rated.
    Pros: None at all.
    Cons: Poorly run, dirty, rude staff, crowded, not interested in helping anyone.

    Summary: My wife and I joined Planet Fitness in Aston, PA when it opened about 4 months ago. The salesperson told us several times that the $10/month would end the next week. Well 4 months later, still $10/month and the place is so crowded it is not usable. ... read more

  • It's meant for beginners, not experienced weightlifters

    Oct 5, 2007 by
    Rated a Very Helpful Review
    Pros: Unbeatable price; is designed for beginners; truly a Judgment Free Zone. Cheaper than most gyms.
    Cons: None at all for the price.

    Summary: ** 10/15/07 Edit - To clarify, I am referring to the Whitehall Planet Fitness in Charlotte, NC. This particular gym is in a sizable office park and was built new as a Planet Fitness - it was not a Gold's gym prior. I am currently on the $10, no contract, ... read more

  • NOT Judgement Free

    Aug 29, 2007 by
    Rated a Very Helpful Review
    Pros: Cheap - $10 for one location, $20 if you want to use all three.
    Cons: Too JUDGEMENTAL,stupid dress code, not enough equipment, non-motivating atmosphere.

    Summary: My World Gym in Colorado Springs became a Planet Fitness on July 1 - the whole thing was kept a secret until the Saturday prior to the changeover. I read the reviews on this site, so I was somewhat prepared for what I was going to encounter - but words ... read more

  • Went to the local planet fitness to try, customer service experience was a turnoff

    Aug 18, 2007 by
    Rated a Very Helpful Review
    Pros: Clean gym with adequate weight equipment and good cardio options for 10 per month.
    Cons: -No trial membership allowed, -Tacky customer service

    Summary: I tried the planet fitness in Greece New York. I have some family and friends who are new to working out who recommended it to and told me it was 10 a month. For that price I didn't expect much but figured that it was worth a try. I didnt get a ... read more

  • Fees add up Quickly and Quitting is not as easy as joining

    Aug 1, 2007 by
    Rated a Helpful Review
    Pros: New equipment, good hours
    Cons: The fee structure increases your real costs quickly. They need to clean more often.

    Summary: The cardio equipment is high-end, $6K treadmills. They have small LCD TVs in front of each treadmill which makes working out more enjoyable because you can watch your own programs. The muscle building/toning machines are not as high quality as you find ... read more

  • Northville Michigan Planet Fitness USED to be a nice gym

    Jul 21, 2007 by
    Rated a Very Helpful Review
    Pros: Cheap. New equipment. Generally clean.
    Cons: Clientele. Tiny weight room. Not welcoming to people who are serious about their fitness.

    Summary: I'm a member at the Northville, Michigan Planet Fitness. Until last fall, this was an upscale gym called "Water Wheel Health Club" that had a diverse clientele that included a broad range of people with different fitness and health goals ... housewives, ... read more

  • Rude and Inept

    Jul 18, 2007 by
    Rated a Helpful Review
    Pros: There is absolutely nothing that is positive about my experience about or with Planet Fitness.
    Cons: Insensitive, uncaring, money hungry. There is nothing about PF that I want in my life.

    Summary: Joined Planet Fitness in June of 2006 for $19.99 p/month. I joined this gym because of its mantra of "judgement free zone" and the feeling that they truly cared about me. Within two weeks of my joining I tore my ACL and, per my surgeon, could not utilize ... read more

  • Won't let me cancel my membership

    Jun 27, 2007 by
    Rated a Helpful Review
    Pros: cheap
    Cons: no classes, child care, no racquetball and basketball courts, over-crowded, can't cancel my membership

    Summary: I was a World Gym member for years and loved the yoga, spin, circuit training, and cardio classes. I had a personal trainer off and on who helped me with weight training and I was there at the gym 3 - 4 times a week. When Planet Fitness took over ... read more

  • To those who are "body-builder jerks".....Planet is not for you........

    Jun 21, 2007 by
    Rated a Helpful Review
    Pros: planet fitness is not a place for jerks! it's for regular folks!
    Cons: the only con is getting around the jerks who still come to planet gyms!

    Summary: i keep hearing, reading all the bad vibes about planet fitness.....being "this and that" since it used to be "this and that" (or gold's gym), etc...... and most if not all the comments are from the types of MEN who have way too much testosterone for ... read more

  • Not as bad as many here claim.

    Jun 11, 2007 by
    Rated a Helpful Review
    Pros: Reasonable price, open 24 hours a day, good equipment.
    Cons: Small area.

    Summary: As of yet, I have not had the experiences that others have had a PF. When I took my tour, I specifically asked about the rules and policies. The PF that I joined is pretty relaxed. They don't have all of the retarded rules like some of the other PF's. I ... read more

  • No grunting = Small price to pay

    Jun 3, 2007 by
    Rated a Helpful Review
    Pros: Cheap. Cheap. Cheap! Gym membership for the average person. Lots of Machines.
    Cons: None for me.

    Summary: I think everyone who is writing negative reviews is an experienced gym goer. I have to admit I have been pretty lazy for the last couple of years and have hardly ever gone to the gym. I'm not fat but I'm not very muscular yet. I think these are the type ... read more

  • New gym Glen Burnie

    Mar 11, 2007 by
    Rated a Helpful Review
    Pros: Cheap
    Cons: Cheap / Age Discrimination

    Summary: Well, it's new. Just a week old. However, after only one visit I see the pattern. What bent me out of shape about the Glen Burnie gym was this. I went in to get my photo taken and get a tour. Sorry only one person on staff. I was told they had ... read more

  • I have been reading fitness mags for 30 yrs ....

    Jan 28, 2007 by
    Rated a Very Helpful Review
    Pros: cheap,free pizza 1 day/month, some kind of roll on some other day,free tootsie rolls,no contract
    Cons: At least 1 gym has called the police to remove a grunter (prison guard)

    Summary: That is what the owner of the new Mechanicsburg, PA gym told me as the reason why the gym has very few mirrors. "People are uncomfortable when they see themselves work out." So I commented "if all that was needed was to read a few mags then no coaches or ... read more

  • Planet Fitness....

    Sep 25, 2006 by
    Rated a Helpful Review
    Pros: cheap
    Cons: to many to mention

    Summary: This gym is HORRIBLE...I was in there the other day.....working out with some free weights...and I dropped one...totally accidental, just happened to slip out of my hand. GOD FORBIDE! The owner of the facility rings an alarm...that sounds like a siren ... read more

  • Longtime planet fitness member - staffing too

    Aug 11, 2006 by
    Rated a Helpful Review
    Pros: theres a lot
    Cons: the mamgements are pricks,.. they dont like you,.. your out.

    Summary: After buying a member ship for 18 months,.. at a great price,.. and was open 24/7 who would complain? Not me. The gym was great a little packed sometimes tho. then the new manager came in and tossed people left and right and removed thier memberships. ... read more

  • Buyer Beware!

    Aug 2, 2006 by
    Rated a Very Helpful Review
    Pros: Clean Facility. Cheap in price.
    Cons: Cheap quality. Lightweight machines. Staff not knowledgeable or polite. Nothing beyond the absolute minimums.

    Summary: Recommended test: Go to the planetfitness web site. Try to find the email address for the corporate offices. (They don't list one.) When you find the email form, send them a message - something generic like, "I have a problem with the XXX gym." See ... read more

  • Planet Fitness? Never again

    Apr 25, 2006 by
    Rated a Very Helpful Review
    Pros: Brand new facility
    Cons: No squat rack, no clips on the bars, dumbells only go up to 75 pounds...

    Summary: I went to PF in Oviedo, FL, with a friend for several weeks until we were told that a gym bag on the floor was a safety hazard and a violation of their policies. This was surprising as there were no clips on the bench press bars. When this was brought ... read more

  • TOO MANY Members, I've had it.

    Aug 29, 2005 by
    Rated a Very Helpful Review
    Pros: cheap fees, unlimited tanning
    Cons: very busy if you want to actually work out, hope you like to wait.

    Summary: I joined PF about a year ago and initially was happy with my $10/month fee. It was busy but it thinned out around 7pm. In January, PF got their usual influx of members with new year's resolutions. I figured it would thin out around February. Not ... read more

  • Planet Unfitness

    May 31, 2005 by
    Rated a Very Helpful Review
    Pros: Inexpensive.
    Cons: Focus on high volume/no service memberships, poor attitude toward good fitness and fitness goals.

    Summary: This Springfield, MA location was previously a Gold's Gym. Although the gym appeared to struggle financially as a Gold's, the overall attitude of the management and the members under the Gold's regime was positive and geared toward fitness-related ... read more

  • What a dissappoitnment

    May 10, 2005 by
    Rated a Helpful Review
    Pros: cheap
    Cons: lack of equipment, crowded, rude staff

    Summary: Wen i first joined there i thought, wow this is really nice. It was clean and had a large selection of equipment including free weights. The only con I noticed at first was that the dumbells only went up to 80lbs, and there is no box to squat on. My mom ... read more

  • Loudonville, NY -The Judgment-Free Zone?? Equality? I THINK NOT!

    Mar 29, 2005 by
    Rated a Very Helpful Review
    Pros: Pretty Yellow and Purple Colors LOL
    Cons: Planet Fitness = Hypocrisy Personified Membership is only valid at locations under the same owner

    Summary: NOTE: It is worth taking the time to create a free account here so you can read the reviews that are for members..there is another review VERY similar to mine(by Gymguy)..68y/o guy who was treated EXTREMELY rudely...sign up to read all reviews! Anyone ... read more

  • Planet Fitness-Read Your Contract Closely

    Dec 31, 2004 by
    Rated a Helpful Review
    Pros: Good equipment Plenty of cardio machines Clean
    Cons: Rules not handed out High handed treatment of customers Not a warm, friendly atmosphere

    Summary: This pertains to my experience at the Planet Fitness facility located at 475 Albany Shaker Road in Loudonville, NY. There may be other fitness locations to which this critique does not apply; however, this has been a disappointment to say the least. ... read more

  • Planet Fitness Policies are GARBAGE, and the staff is RUDE

    Nov 21, 2004 by
    Rated a Helpful Review
    Pros: Still have a decent amount of cardio equipment, some free weights.
    Cons: Cancelled all classes, cancelled the babysitting center, got rid of all the heavy weights.

    Summary: Planet Fitness recently acquired the gym that I belonged to for about a year. No polices, rules, or regulations were posted, and the only thing that was printed up and set up for members to see was the notice stating that Planet Fitness had bought this ... read more

  • $19.99 per month to get fit at this Planet so why are we leaving?

    Aug 30, 2004 by
    Rated a Very Helpful Review
    Pros: A lot of equipment; a huge cardio vascular area; cheap!
    Cons: No classes; lack of staff on the floor.

    Summary: We belonged to Wo rld Gym for 3 years. Imagine our surprise when we walked in and discovered that World Gym was gone and Planet Fitness was there. The owners and staff for the most part have remained the same but ... read more

  • Express Customer Reviews

  • 150 lbs lost since joing PF a year ago.

    Jul 19, 2013 by
    Rated Show
    Pros: Clean, friendly and encouraging staff.  Most of the day staff know my membership number.    
    Cons: I cannot think of one criticism.  

    Summary: Living in Lafayette, LA and working out at the Ambassador caffrey Planet Fitness where the staff are fantastic and I never felt like I didn't belong. No intimidation or judgment, criticism by staff or even by the customers.  When I joined a year ago ... read more

  • worse gym ever

    Mar 21, 2013 by
    Rated Show
    Pros: Clean
    Lots of equipment 
    Cons: rude manager
    embarrarass you
    mistreatment of clients

    Summary: My husband and I are always traveling and we have been to several different gyms. This is the first one where we felt any intimidation and it was by the staff. From the moment we went in there I felt like we were being watched.  This is the first ... read more


    Dec 12, 2012 by
    Rated Show
    Pros: Maybe they will hire real professionals to staff the actual club!
    Cons: The corporate phone number previously posted is out of service.  Not surprised.

    Summary: I had an interview set up with "Eddy" for the new Roseville, MN location.  We had to "meet" for interviews.  He was hiding due to it being illegal to conduct interviews in Caribou Coffee.  I was expecting legit, professional set ... read more

  • PF in Stow, OH is terrible!

    Dec 3, 2012 by
    Rated Show
    Pros: NONE!
    Cons: EVERYTHING!  And most of the staff could use a workout themselves.

    Summary: I have been made to feel so terrible about myself going to this location. The VERY large man behind the front desk with the tacky glasses on a Saturday commented to me about my flat stomach and tried to embarrass me in front of other people about what ... read more

  • get in, get out, good workout

    Nov 14, 2012 by
    Rated Show
    Pros: great $10 a month deal. clean and machines are new. Friendly staff.
    Cons: so many cardio machines, I can't decide where to start.

    Summary: It's just a fitness club. I go to Planet Fitness to work out. I don't drop weights. it's clean, the staff is always vacuming or wiping down stuff. I burn a few hundred calories. Once in a while I get a free piece of pizza. It's great.  And the staff ... read more

  • Planet Fitness is DISGUSTING

    Oct 24, 2012 by
    Rated Show
    Pros: It is cheap
    Cons: You get what you pay for.

    Summary: I started my membership in 8/2012 and soon after I had asked the staff to clean the facility. The gym is DISGUSTING. The toilets are at times flooded with feces, but always urine on the seats.  The lockers are littered with old cans and garbage, the ... read more

  • management

    Aug 9, 2012 by
    Rated Show
    Pros: no 'pros' at all!
    Cons: management firing PT's for being punctual and well liked.

    Summary: I was shocked to find my very good PT gone from my location for NO reason. As I looked around I found that new management came in and fired every single one and my PT was the last to go. When asked why all I got in response was a smile. I decided to ... read more

  • i got thrown out

    Jun 29, 2012 by
    Rated Show
    Pros: pretty good gym
    Cons: you cannot hook up here, it wont work

    Summary: i got threw out because i was talking to a nice girl. sometimes i do womanize but i wasnt this time. i dont know what i am going to do now for a gym. that girl is very nice but i'm married and i have been going to gym's for 35 years and never been thrown ... read more

  • Unethical Business Practices

    Jun 1, 2012 by
    Rated Show
    Pros: Cheap monthly fee if you  use the gym regularly forever.
    The "trainer"   You could get the same off the internet on your own.

    Summary: My recommendation is to go to a more ethical gym. Planet Fitness targets those who do not normally exercise, and then charges them to leave. I tried to cancel my membership and was told that I should wait until the last day of my contract to avoid the ... read more

  • Member for not even a month.

    Apr 29, 2012 by
    Rated Show
    Pros: Lot's of machines and weights
    Cons: Not honest, Bad Management, Not worth the money

    Summary: I joined under a month ago and everything was going great until I went to change in the locker room. I went to unlock my locker in which i held my workout clothes and had actually purchased my lock there, was never told I cannot keep my clothes there ... read more

  • So much for judgement free...

    Mar 25, 2012 by
    Rated Show
    Pros: Clean facility and convenient locations
    Cons: The ghetto staff they hire that couldn't sling fast food!

    Summary: The trainers are both unprofessional and more interested in the women than the clientelle. My Fiancee's account info was accessed by one of the "trainers" , so that he could text her a photo of his penis while she was doing cardio.  Whenn she opened ... read more


    Mar 21, 2012 by
    Rated Show
    Pros: NOTHING


  • Manager full of himself

    Feb 17, 2012 by
    Rated Show
    Pros: cheap
    Cons: manager is full of himself

    Summary: My teenage son had his membership canceled.  An incident where some powerade went missing.  My son doesn't even like powerade.  I told manager my son doesn't steal and he said he's guilty by association.  My husband & I are ... read more

  • I love my Planet Fitness

    Feb 11, 2012 by
    Rated Show
    Pros: Good variety of equipment
    Friendly staff
    Nice atmosphere
    Cons: no stretching equipment
    lots of paper waste

    Summary: I'm reading many of these negative reviews about Planet Fitness and I can't believe we are writing about the same company. I'm assuming the differences are because of franchise owners.My PF in Indianapolis is clean and well-maintained with ... read more

  • No Customer Service. They hold your money hostage.

    Sep 21, 2011 by
    Rated Show
    Pros: the facility was fairly new so the equipment operated properly
    Cons: no customer service. steal your money.can't contact corp.

    Summary: I was a member in Gulfport,MS on HWY 49. I was fine with Planet Fitness until I tried to cancel because I was moving. I followed all of their instructions about sending a certified letter which they got before May 1st. I realized after I returned fron ... read more


    Aug 31, 2011 by
    Rated Show
    Pros: You can bring a guest free with most expensive membership.
    Cons: You get less than what you pay for here.

    Summary: Most of the weight focused equipment at this location is good however nearly none of the devices used to hear the televisions work.  You have to bring your own MP3 player or alike if you work out and need a distraction.  On the cardio ... read more

  • Read the fine print. Buyer beware

    Aug 9, 2011 by
    Rated Show
    Pros: Gym experience was positive.  

    Summary: Gym experience was positive, but after the first monyh my retired wife and I realized it was too far and too inconvenient.  So we didn't return.The fine print in the contract says By submitting this agreement, you have ... read more

  • Do not use Biddeford Planet Fitness

    Jun 7, 2011 by
    Rated Show
    Pros: nothing
    Cons: They are crooks, complete scam artists.

    Summary: This franchise is a joke. Never give them your checking account information as you will be hit with fees continuously. The manager on duty is to busy to return your call personally, and when instructed by three different people to come to the facility to ... read more

  • Planet Fitness Judgment free????

    Feb 25, 2011 by
    Rated Show
    Pros: The only pros I see is the cheap price, you get what you pay for.
    Cons: Rude staff, no bench pressing except  smith machine loud music,  weird position on Body builders.

    Summary: I was a memeber for several years, when i just got into working out. I have a black card membership that allows me to bring in someone with me each time i train. But they want to know if Im :training" them and stop and ask me while Im working out with a ... read more


    Jul 19, 2010 by
    Rated Show
    Cons: NO SCALES


  • Like dealing with a loan shark

    Apr 13, 2010 by
    Rated Show
    Pros: Cheap
    Cons: Underhanded and sleazy.

    Summary: I joined about 2 years ago and am no longer under any contract but they keep billing me monthly.  I no longer live in a city with a Planet Fitness and tried to cancel and was told that I needed to send a notorized letter certified mail to the ... read more

  • Planet Fitness Allentown Staples Shopping Center

    Apr 13, 2010 by
    Rated Show
    Pros: Cost,Clean,Friendly staff, Unlimited tanning, Great Equipment
    Cons: no stair master

    Summary: This gym is clean and the equipment is top of the line. The staff is Very friendly and I have to admit I do not like working out in front of a lot of people but everyone seems so cool.No one stares at you and the atmosphere is comfortable. I wish they ... read more

  • Dyckman Street (NY, NY) location

    Mar 5, 2010 by
    Not rated yet
    Pros: Weights and machines are adequate
    Cons: Cardio floor isn't good. Mens bathroom/showers leave a lot to be desired.

    Summary: Overall, a decent value for the low monthly membership fee of $10. Not a great gym, though, and the cardio floor leaves very much to be desired.While there is quite a bit of cardio equipment, it is all mostly the same: treadmills and not-so-great ... read more

  • Neposit ave Dorchester Ma. BAD FOR BUSSINESS.

    Mar 4, 2010 by
    Rated Show
    Pros: the front desk area was clean.
    Cons: unprofessional

    Summary: Mark, staff non informational and refused to honor my membership even after, speaking to Malden staff who told him that I was all set. A manager called me around 6:55am and was extremely disrespectful. He told me how not to talk to his staff and I quote ... read more

  • Why everyone complains, and why it doesn't matter.

    Feb 3, 2010 by
    Rated Show
    Pros: Clean.  I feel appreciated. Affordable. New equipment.
    Cons: Not enough of them yet, but they are coming fast.

    Summary: This gym is as good as any gym out there for facilities and operations.  If you are the kind of person who loves World or Golds or Bally then this isn't for you and you should stay where you belong.  I hate going to those places because every ... read more

  • Bizzare Atmosphere

    Jan 31, 2010 by
    Rated Show
    Pros: Well, I suppose it is pretty clean.
    Cons: Soul crushing atmosphere.

    Summary: Devoid of atmosphere, Planet Fitness creates a "judgment free" zone where, despite signs exhorting members to the contrary, people engage in basic human nature and compare themselves to others. Instead of the normal, overt nature of this judging though, ... read more

  • Don't join this gym!

    Jan 9, 2010 by
    Rated Show
    Pros: there are none - as I said you get what you pay for!
    Cons: you name it! They cater to certain types of people!

    Summary: I was a member at the North Dartmouth, MA PF and I will never go there again. The place is cheap - and that is the problem - you get what you pay for. They are not family friendly and the help there is poorly trained. It was a miserable experience. The ... read more

  • Does anybody read what they're signing?

    Nov 15, 2009 by
    Rated Show
    Pros: Clean equipment, clean tanning beds, good hours, never a wait for equipment.
    Cons: An obnoxious "in crowd" of members in the early A.M.

    Summary: Everyone seems to be complaining about all these "undisclosed" charges.  ALL PF members get charged an annual fee on October 1.  It was explained to me when I signed up but even if it wasn't it's IN THE CONTRACT!  The Malvern PA gym ... read more

  • Malvern PA

    Nov 8, 2009 by
    Rated Show
    Pros: Clean, friendly and fun staff, open 24 hours
    Cons: The colors take some getting used to

    Summary: I'm not sure why everyone complains about PF.  Dollar for dollar you can't beat it.  Clean gym, friendly staff that has always offered help IF ASKED, and open 24 hours.  Want more perks and different colors then you'll pay for them.  ... read more

  • Contract compliance- Not the same everywhere. Rude Staff

    Oct 14, 2009 by
    Rated Show
    Pros: Local  PF facilities in Wilmington NC area are professional and clean.
    Cons: PFclubs at (Langhorne Pa.) have extremely rude staff who haven't a clue about customer service.

    Summary: Bought PF black membership to use locally in Wilmington NC and also to use while traveling to other regions of the country. Was told that you can use the membership anywhere in the country and bring guest with the black ... read more

  • Planet Fitness does not support military members

    Sep 15, 2009 by
    Rated Show
    Pros: Treadmills are nice, price is cheap.
    Cons: Staff SUX, machines suck, and the purple and yellow colors everywhere is nauseating.

    Summary: Twice I went on active duty for training, and twice I was told my account would be frozen until my return. Even after I furnished them with copies of my orders, they charged me for the time I was gone, and also added late fees.Then, I had to have ... read more

  • PF Albuquerque: Great for average Joe/Jane

    Apr 17, 2009 by
    Rated Show
    Pros: Convenient hours, clean facility, friendly staff and owner, great value
    Cons: Not for 'serious' bodybuilders, not a 'pick-up' joint

    Summary: It's really too bad that people have had such bad experiences. I'm not a fan of gyms with expensive monthly membership fees for a pool I'll never use and classes that aren't convenient to my schedule. There are at least two in this area that if you're a ... read more

  • Membership Contract Expiration

    Feb 22, 2009 by
    Rated Show
    Pros: NONE

    Summary: My membership expired and I went to my local gym and requested to cancel my membership since I had a new membership with the NY Sports Club. I filled out and signed the cancellation form and paid my last payment due. I was told that everything was ... read more

  • I've had it

    Feb 18, 2009 by
    Rated Show
    Pros: None
    Cons: where to start...

    Summary: I've had it up to here with this gym. I have not used my membership since april of 2008. I paid the rest of what I owed on my contract (roughly $180) and then was told that I could just close out my checking account and the membership would be cancelled. ... read more

  • Planet Fitness in Stuart Florida

    Jan 14, 2009 by
    Rated Show
    Pros: some what clean
    Cons: If you like being ripped off then join Planet Fitness.

    Summary: First off let me just say that the service and unfriendly staff was enough to make me want to cancel my membership right away. Anyways the main reason why i decided to close my membership there was due to the fact that they kept billing my checking ... read more

  • Perfect for My Use

    Jan 12, 2009 by
    Rated Show
    Pros: $10/month
    no contract
    $1 enrollment fee (when I joined)
    CLEAN, New equipment. (In Palm Harbor)
    Cons: Aerobics would be nice but then it wouldn't be $10/month.

    Summary: Lots of opinions here.  PF is absolutely NOT World Gym.  It is unfortunate that so many were switched as there are no similarities.  It is a large room full of workout equipment.  That's all.  For me, that's perfect.  My ... read more

  • You get what you pay for

    Dec 17, 2008 by
    Rated Show
    Pros: It's cheap.
    Cons: Terrible customer service.
    No personal training.
    The staff is awful.

    Summary: Try to get a personal trainer at Planet Fitness, GOOD LUCK!You have to use their trainers, and guess what...they aren't available to train.The gym is poorly designed. You fight for space at the free ... read more

  • Planet Fitness Corporate Phone Number, Credit Card Fraud

    Dec 10, 2008 by
    Rated Show
    Pros: Very cheap.
    Cons: Wildly irresponsible management of credit card numbers. Identity theft anyone?

    Summary: Call Them! 603-516-0360This club is everything it says it is, and less, and more.  There are few judgements made, no one stands over you, and the price is cheap.  The equipment is also cheap, and there is a personal trainer ... read more

  • Planet Fitness Out to screw you

    Dec 8, 2008 by
    Rated Show
    Pros: Good facilities
    Cons: Terrible contracts, pushy unpleasant sales staff.
    Usless and cold attitude towards unhappy clients

    Summary: I was unfortunate enought to being conned into signing a gym contract under the pretense that my monthly payments would be fixed for 3years! Unbenkown to me is theres a small clause that states that they may adjust payments! I was not given a ... read more

  • I think Planet Fitness ripped me off!

    Nov 19, 2008 by
    Rated Show
    Pros: Not very crowded.
    Cons: Very poor customer service. 

    Summary: I was a member of Planet Fitness for more than a year.  It is a low key gym with most people using treadmills and elliptical machines.  I lo st the credit card that they were taking out the automatic payments from and had to ge ... read more


    Nov 17, 2008 by
    Rated Show
    Pros: Cheap
    Cons: You get what you pay for.  No respect. Lies and blunt face denial

    Summary:   Well, they are a scam they deduct fees through payroll deduction well i didnt go much and i thought i cancelled it so i followed up and the clerk told me it was cancelled but i had been billed 2 years since ..of course they said they would refund ... read more

  • Planet Fitness will not accept cash for a whole year's membership!!

    Oct 29, 2008 by
    Rated Show
    Pros: none
    Cons: Won't accept American currency for membership.

    Summary: Something is really fishy about an outfit that won't accept my cash for a whole year membership!  I have had enough problems with businesses debiting my bank accounts and not being able to make them stop when I quit.  Are they not wanting to ... read more

  • staff is lack in knowledge and dumbells are 60 lbs

    Oct 18, 2008 by
    Rated Show
    Pros: cheap
    Cons: bathroom dirty and machine are very old.

    Summary: the staff does not know what to do or how to tell people how to work out. They need better staff and to be more polite and less rude with their customer. THe dumbels don't go more than 60 lbs. The gym is cheap but lack in anything that you might ... read more

  • Planet Fitness of Hadley, MA

    Oct 11, 2008 by
    Rated Show
    Pros: Overall a good place to work out and meet people (please see Cons section too)
    Cons: When the manager is not around, the music volume is very high and uncomfortable.

    Summary: Overall a good place to work out and meet people. However, some people have noticed that at times the music volume level, on the weekends when the manager is not around, is high and uncomfortable.In fact, I know people who have left because of that. ... read more

  • Run from this place

    Oct 5, 2008 by
    Rated Show
    Pros: Low Price
    Cons: Everything Else

    Summary: I joined this gym months before it opened in Nanuet, NY. The price was extremely cheap and eventually I found out why. The low price led to a very over crowded gym at all hours of the day. They felt the way to alleviate this problem was to gradually ... read more

  • Refuse to cancel memberships

    Jun 28, 2008 by
    Rated Show
    Pros: Cheap
    Cons: Can't cancel membership

    Summary: They're cheap, and you get what you pay for. But I moved to another state, one that doesn't even have a planet fitness, and they still refuse to cancel my ... read more

  • Hard to cancel membership

    Jun 26, 2008 by
    Rated Show
    Pros: Cheap
    Cons: Cheap because they SCAM people

    Summary: My dumb a** got scammed here. I had to jump through a million hoops to cancel, and apparently forgot one. You can only cancel by mailing them, but it HAS TO BE CERTIFIED. I sent a plain old cancellation letter, thought I was finished, and FOUR YEARS ... read more


    Jun 3, 2008 by
    Rated Show
    Pros: THERE ARE NONE!!!!!!!!!
    Cons: Everything, overcharging, rude staff, crazy rules

    Summary: All i have to say is if you care about your money do not sign up at this gym!!!! The staff and management do not know what they are doing and they dont listen at all. I have had my bill messed up several times by these incompetent people. My bill was ... read more

  • Just say no!

    May 12, 2008 by
    Rated Show
    Pros: Absolutly nothing
    Cons: The whole place is a con!

    Summary: I first became a member of planet fitness because of the resonable price, I figured I could deal with the no grunting, no do rags no gallon water jugs and the stupid lunk alarm because the price was exceptional, but they recently took out the squat ... read more

  • horrible! massive billing issues

    Mar 12, 2008 by
    Rated Show
    Pros: no pros.
    Cons: horrible customer service, snotty reps, billing problems.

    Summary: my membership was suppose to be $20/ month. I got billed automatically $21.19 for over a year. then I started getting billed $41.20 each month (sometimes twice a month!!!!) I cancelled my card as a result, now they sent me to collections. the ... read more

  • C- For Planet Fitness

    Mar 4, 2008 by
    Rated Show
    Pros: price, location
    Cons: poor equipment that's often broken leading to long waits.

    Summary: Planet Fitness in Lutherville Maryland. For $10/month its worth the aggravation. I give the place an overall C-. The equipment is in marginal shape and what they do have is often out of order. At least 20% to 30% of the treadmills either don't work ... read more

  • Planet Fitness Ypsilanti, Michigan

    Mar 2, 2008 by
    Rated Show
    Pros: A bit cheaper
    Cons: Rude employees, lame sales pitch, hidden fees

    Summary: Dropped in to get some information about joining. The manager gave me a lame tour and then started pressuring me to join. I saw some machine types I hadn't used before, so I asked if I could try them out. The manager told me I had to pay $20 first. ... read more

  • Ellicott City: Why did they let it get so filthy?

    Feb 18, 2008 by
    Rated Show
    Pros: Cheap, not crowded.
    Cons: Filthy and sadly with no prospects of getting any cleaner. Falling into disrepair.

    Summary: The gym is cheap and never over-crowded. Everything was brand new a year ago, working and in order. They had great staff members, but now all I ever see are ambivalent teenagers who do nothing but sit behind the front desk and surf the Internet. ... read more


    Feb 11, 2008 by
    Not rated yet


  • Love It, Love It, Love It!!!!

    Feb 5, 2008 by
    Rated Show
    Pros: Lots of Equipment, Can't beat the price
    Cons: Could use a few more workout bikes.

    Summary: Planet Fitness is for ordinary folks like my wife and myself who just wish to work out. I like all the cardio equipment and treadmills. We love the numerous workout machines and nautilus equipment. It's very friendly and a very easy going atmosphere. ... read more

  • Great Gym!! Great deal, great locations,

    Feb 2, 2008 by
    Rated Show
    Pros: cheap,clean,nice people there,plenty of room to work-out, no crowds,good hours,good people
    Cons: none, no frills, but who needs them

    Summary: I was delighted by this gym! I've been working out since the 1980's and this is a great place to work-out. Before this health club I was coming from a more expensive one that charged $57 a month. Planet Fitness had a cleaner women's locker room and the ... read more

  • Planet Fitness Worst Gym in the Galaxy

    Dec 21, 2007 by
    Rated Show
    Pros: Cheap
    Cons: Cheap

    Summary: So, let me see if I have this right... Grunting is annoying and distracting, but a loud alarm is not? This place is about fitness and health, but they serve pizza and bagels, and have tanning beds? A gym with no scales, no stability balls and no free ... read more

  • Planet Fitness???....try Planet Therapy, Palm Harbor, Florida!

    Nov 20, 2007 by
    Rated Show
    Pros: out of shape and want to pretend your doing something about it have fun!
    Cons: management resembles a High School, staff is a joke

    Summary: I began as a member of World Gym, and two months into my first year the change over to Planet Fitness took effect! My contract was honored (I paid twice the price of the new rate)but soon into the change key workout stations and equipment began to ... read more

  • Very happy

    Nov 12, 2007 by
    Rated Show
    Pros: Cheap, Clean, Friendly people, Good hours.
    Cons: Non

    Summary: The Planet Fitness I go to in Ma is very nice. I have meet some great people there. I have been lifting and working out for thirty years so I did not not any instruction on the equipment. I like that the staff did not have feel like they had to ... read more

  • Planet Fitness is for Stepford Members

    Oct 25, 2007 by
    Rated Show
    Pros: It's cheap and the hours are good and its clean.
    Cons: The rules are ridiculous. It's not just the no grunting stuff.

    Summary: Just canceled my membership after six months because the staff interrupted my routine to tell me I was using the machines out of order. They demanded that I work from one end of the row to the other and not skip. I have been working out in the same ... read more

  • The COLUMBUS Planet Fitness is DIRTY

    Oct 14, 2007 by
    Rated Show
    Pros: Cheap
    Cons: Dirty, Rude management

    Summary: I've worked out at this gym for 7 years now. I've noticed that there has been an increase in DIRT all over the walls and machines every since the gym switched from Gold's to PF. I actually approached the manager regarding the cleanliness of the club. ... read more

  • terrible service

    Oct 8, 2007 by
    Rated Show
    Pros: nothing
    Cons: terrible customer service when it comes to canceling memberships.

    Summary: I am trying to cancel my membership and I am told I cannot do it over the phone. I must drive there in person or send a certified letter to their corporate offices. Like the previous user, they refused to give me a corporate phone number. I am ... read more

  • Planet Fitness Corporate Number!

    Oct 5, 2007 by
    Rated Show
    Pros: NONE!
    Cons: Let me count the ways....staff, management, facilities, equipment, policies, rules, lunk alarm, etc, etc, etc!

    Summary: My experience with Planet Fitness has been much too similar to all the complaints I have dug up on them. All I can say is I'm wishing I had found these before I signed up and wasted my hard earned money. However, I did manage to get a hold of someone ... read more

  • you get what you pay for

    Sep 23, 2007 by
    Not rated yet
    Pros: people will learn why cheap is not a good value
    Cons: the idea that cheap is good is very insulting to intelligent people.

    Summary: planet fitness in waterford, mi must have opened knowing that the economy is so bad they can trick people into thinking a cheap gym is a good buy. they are telling people anything to get them to sign up. read the contract carefully. they can and will ... read more

  • The Walmart of gyms

    Sep 7, 2007 by
    Rated Show
    Pros: cheap
    Cons: smelly, creapy managers, no local charm.

    Summary: I was a member in Portsmouth, NH for a while. The men's locker-room was stinky. It was always crowded between 3 and 7 pm, with lines for benches and bar bells. The whole place has the aura of a big corporate ... read more

  • planet fitness

    Aug 23, 2007 by
    Not rated yet
    Pros: Seems clean. Low monthly fee.
    Cons: Sense of being a valued customer does not seem to be part of the plan.

    Summary: Customer service and attention to customer satisfaction appears to be non existent. I've just joined and in addition to the start up fee, I have to pay an annual "October" fee that is non negotiable even though I will only have been a member for 5 ... read more

  • Crowded and dirty

    Aug 22, 2007 by
    Rated Show
    Pros: None at all.
    Cons: Dirty, crowded, smelly, equipment jammed together.

    Summary: I recently joined the Planet Fitness in Aston, PA. It has only been open for 3 months. I was not offered a tour of the club first, just handed a contract. I joined but during my first work out was appalled at the conditions. There were paper towels ... read more

  • Planet Fitness A True Judgment Zone

    Aug 22, 2007 by
    Rated Show
    Pros: Great Price
    Cons: Ultra Hypocritical

    Summary: I was at a Planet fitness today and let out a small grunt on my last rep of my 3rd set of squats. The manager comes flying out of her office and warns me if that happens again she will turn the lunk alarm on. Planet Fitness is the Judgment free zone ... read more

  • The worst gym I have ever seen!

    Jul 4, 2007 by
    Rated Show
    Pros: None
    Cons: Filthy, crowded, foul odor, bad staff, hard to cancel.

    Summary: I have been a member of at least 15 gyms all over the US. Planet Fitness is by far the worst. It is dirty and over crowded. The staff has no ability to help customers. The locker rooms are gross. We tried the one in Malvern, PA. And we tried one in ... read more

  • Disappointed in Florida with Planet Fitness

    Jun 19, 2007 by
    Rated Show
    Pros: Lots of treadmills, one friendly staff member. Cost. Hours.
    Cons: Equipment removal, staff ringing lunk alarm unnecessarily management does not care or encourage member feedback.

    Summary: Planet Fitness took over World Gym in Palm Harbor, FL. At first it seemed to be a good concept, no grunting, no slamming/dropping weights, etc. Now the staff has taken things too far, just the other day, two gentlemen were laughing in the gym and the ... read more

  • It's going downhill fast (WEYMOUTH)

    Apr 15, 2007 by
    Rated Show
    Pros: Cheap at $10-$19.99 a month, lots of cardio & workout machines. Free tanning.
    Cons: Dirty, parking space limit, no daycare, no steamroom.

    Summary: I belonged to Golds in Braintree for awhile - thought it was a good gym, clean, but lots of attitude. I joined Worlds Gym, liked it for awhile until it became Planet Fitness and started noticing everything from the juice bar, to the steamroom going away ... read more

  • This Planet in Columbus is Overpopulated!

    Feb 27, 2007 by
    Rated Show
    Pros: none
    Cons: Unbelievable crush of humanity

    Summary: Want to work out? Run on a treadmill or use a piece of aerobics equipment? Well the Planet Fitness in Columbus OH is not for you. If you like standing in line to get a machine then head on down there and sign up. They advertise over 70 pieces of ... read more

  • Just say no!

    Jan 30, 2007 by
    Rated Show
    Pros: None
    Cons: Crowded, hot, stuffy, rude, broken equipment, dirty locker rooms.

    Summary: You get nothing for your money. The cardio equipment is always taken. There is never any staff except for a senior citizen at the front desk. This is obviously an attempt to sign up as many people as possible with no intention of providing ... read more

  • We love Planet Fitness

    Jan 15, 2007 by
    Rated Show
    Pros: Great atmosphere, clean, tons of machines, wonderful staff.
    Cons: none

    Summary: I have been very happy with Planet Fitness. I was happy to hear that I was not having to pay higher prices for a lot of services that I had no use for. I never liked working out next to the "grunters." Finally, a gym for "the rest of us." If you ... read more


    Nov 22, 2006 by
    Not rated yet
    Pros: NONE
    Cons: TOO MANY

    Summary: Don't believe the No Judgement Crap...All they care about is opening more are merely a number ...not a member...They do not fix equipment, its not clean, its overcrowded....and as far as the no grunting...check out THE GUY SQUATTING 525LBS ... read more

  • Planet Rudeness Dorchester

    Nov 22, 2006 by
    Rated Show
    Pros: Cheap Monthly Fees
    Cons: Way over Capacity, rude management

    Summary: Since becoming Planet Fitness (formally Worlds Gym) They have reduced Weights and benches, increased membership Wayyy beyond capacity and hired a Manager that is a complete ignoramus. If one dares ask a question or report defective equipment. The usual ... read more

  • planet fitness is for Richard Simmons

    Nov 2, 2006 by
    Rated Show
    Pros: in a new building
    Cons: to many to write

    Summary: unbelievable, they don't let you workout to your full capacity if you grunt you get in trouble with the staff (their afraid that it might scare or intimidate some of their customers) come on, get real its a judgment free zone? so how come they are ... read more

  • Not Judgement Free

    May 3, 2006 by
    Rated Show
    Pros: Cheap, you get what you pay for.
    Cons: The list would be too long.

    Summary: Completely disgusted with this organization. Gym has steadily gone down hill since Planet Fitness acquired it from World Gym. No classes, former employees left within a short time frame, and the steady removal of equipment(no dumbells over 60#). The ... read more

  • Orange, CT has gone DOWN !!!

    Sep 8, 2005 by
    Rated Show
    Pros: $10 a month
    Cons: No more free weights

    Summary: A great concept until they took away all the dumbbells over 80lbs and all the fixed barbells over 60lbs. They have 2 benches and no incline or decline. NO ONE is allowed to take the Olympic bars and use them for GOD FORBID curling... The place was ... read more

  • Planet Fitness / Image 2000 Health Spa

    Aug 18, 2005 by
    Rated Show
    Pros: Declining to sign up that instant caused them to drastically lower the payments.
    Cons: Felt very pressured to enroll and the equipment wasn't that "state-of-the-art".

    Summary: There is no good that I can write of this gym. First off, we were told that they needed to take our handbags before given a tour. Second, they labeled their "Pitch Book" as "B*tch Book"...makes you think how they look at their clientel. Lastly, though ... read more

  • Does what it Says

    Apr 25, 2005 by
    Rated Show
    Pros: Clean, friendly management, great pricing, no contracts, plenty of equipment.
    Cons: Many members don't know what they're doing or aren't serious.

    Summary: The whole appeal of Planet Fitness is that it is a gym for average people who don't make working out their lives. If you're serious about working out and want to be surrounded by people who are bodybuilders, this isn't the gym for you (and it never ... read more

  • I like my Planet Fitness!

    Feb 3, 2005 by
    Rated Show
    Pros: Comfortable setting, good location, lots of equipment, equipment in good shape
    Cons: Need to know how to use equipment, or pay a trainer; no other support.

    Summary: I'm an average person who always felt insecure at those muscle head gyms. My planet fitness in Shelton, Connecticut is a decent place where I can go, do my workout, and not worry that I'm a 40-something with a few extra pounds. The facility has lots of ... read more

  • planet fitness white plains, ny disappointment

    Jan 20, 2005 by
    Rated Show
    Pros: Clean, equipment is in very good condition.
    Cons: Have to wait for machines, benches, no decline bench, missing a lot of necessary equipment.

    Summary: This gym used to be Golds Gym when I joined several years ago. Several months ago they just changed to planet fitness. The gym now stinks. There are so many more people and so much less equipment. Everyday I went, through the course of a little over ... read more

Showing 1-154 of 154 reviews

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