Planet Fitness

Pros: cheap, clean, nice guys working there. I have made several good friends there.
Cons: don't like workers being too social with the clients.  It's their job to help.r

I joined in March. The staff is cool for the most part but Rick can be handful at times. The trainer is cool and knows his stuff. The other guys who work there are ok as well. I have not encountered any of the problem some say they have. The place has a full time cleaner walking around and cleaning all day. It does get crowded at night with all the 20 somethings but I go during the morning. For the money you can't beat it. I got trined and now use 17 machines on my own plus cardio. If you know how to act you can accomplish alot. many of the people are into healthy living and sharing tips. I find it a trouble free place to work out for hours at a time.

Pros: in a new building
Cons: to many to write

unbelievable, they don't let you workout to your full capacity if you grunt you get in trouble with the staff (their afraid that it might scare or intimidate some of their customers) come on, get real its a judgment free zone? so how come they are judgemental against someone who really wants to workout hard and put all effort into it example: a police officer got into trouble in the Maine planet fitness for grunting !! hopefully he chooses a different gym where he can get big enough to do his job safely!!and whatever you do don't drop the weights or you will get kicked out so if you want to workout and look like Richard Simmons go to planet fitness... if not go to any other gym like FITNESS WORLD PS. fitness world will not allow their members to be rude to other members instead they encourage each other

Pros: Cheap
Cons: Cheap

So, let me see if I have this right...
Grunting is annoying and distracting, but a loud alarm is not?
This place is about fitness and health, but they serve pizza and bagels, and have tanning beds?
A gym with no scales, no stability balls and no free weights?
Okay, maybe not the gym for me.

I loved my world gym, and I wanted to stay at PF because it was cheap and close to my home... but the customer service was absolutely the worst in the galaxy... at Planet Fitness.

Pros: Not very crowded.
Cons: Very poor customer service. 

I was a member of Planet Fitness for more than a year.  It is a low key gym with most people using treadmills and elliptical machines.  I lost the credit card that they were taking out the automatic payments from and had to get a new one re-issued.  I forgot that was were the payments were coming out of until I got a call from Planet Fitness saying I owed them $70.  They continued running my card and racking up return fees without calling me to tell me there was a problem.  Since it is in the contract that there is a $10 return fee for each charge there isn't much I can do but pay the bill and cancel my membership.  When I talked to the GM he told me they had way too many members to take the time to inform them that there is a problem with payments.  They wait until the fees are high enough to make it cost effective to collect.

Pros: cheap
Cons: smelly, creapy managers, no local charm.

I was a member in Portsmouth, NH for a while. The men's locker-room was stinky. It was always crowded between 3 and 7 pm, with lines for benches and bar bells. The whole place has the aura of a big corporate chain.

Pros: $10/month
no contract
$1 enrollment fee (when I joined)
CLEAN, New equipment. (In Palm Harbor)
Cons: Aerobics would be nice but then it wouldn't be $10/month.

Lots of opinions here.  PF is absolutely NOT World Gym.  It is unfortunate that so many were switched as there are no similarities.  It is a large room full of workout equipment.  That's all.  For me, that's perfect.  My local Bally's closed, sticking me with 2 more years already paid membership and a 30min drive each way to the nearest one.  I am delighted to pay $10/month without a contract.

Pros: some what clean
Cons: If you like being ripped off then join Planet Fitness.

First off let me just say that the service and unfriendly staff was enough to make me want to cancel my membership right away. Anyways the main reason why i decided to close my membership there was due to the fact that they kept billing my checking account double every month! Their excuse was that it was my old gym(planet fitness in Lantana Florida) was still charging me as well as this Stuart location. I told this my themanager and ask her if she would please call them to have the charges stop. She then replied by saying that "its not my problem sir i dont even have their number and thats something your going to have to solve yourself" Overall the manager was extremely rude and did not help me once so ever. I would never recommend this gym to anyone because of my personal bad experience.

Pros: Good facilities
Cons: Terrible contracts, pushy unpleasant sales staff.
Usless and cold attitude towards unhappy clients

I was unfortunate enought to being conned into signing a gym contract under the pretense that my monthly payments would be fixed for 3years! Unbenkown to me is theres a small clause that states that they may adjust payments! I was not given a chanc eto read through contract as I was told that the form I was Signing was just simple indemnity form with general rules and regulations.

I know very ignorant of me! Had to learn sometime!
The Sales person was very agressive and overbearing and I should have walked out! but I fell for and I signed the thing!

So Watch Out

Pros: Low Price
Cons: Everything Else

I joined this gym months before it opened in Nanuet, NY. The price was extremely cheap and eventually I found out why. The low price led to a very over crowded gym at all hours of the day. They felt the way to alleviate this problem was to gradually eliminate free weights and machines. They also acted rudely to members for minor details mid workout. There apparently is a no sweatshirt on the treadmill rule that they felt was necessary to address during your workout. I don't know about anyone else but I do not want to be hassled during my workout. I EVENTUALLY TERMINATED MY MEMBERSHIP but of course that was a problem as well. I went down to fill out the paperwork to quit but was still charged months later. Other than that, do not join this gym like so many others do and never step foot inside. The mentality most people have is that it is so cheap and eventually I will start working out. There are so many people with that attitude and it is how this place stays in business.

Pros: nothing
Cons: terrible customer service when it comes to canceling memberships.

I am trying to cancel my membership and I am told I cannot do it over the phone. I must drive there in person or send a certified letter to their corporate offices. Like the previous user, they refused to give me a corporate phone number. I am disputing further charges through American Express since I stated that they are no longer authorized to use my credit card. The AMEX rep said that it is illegal for them to refuse to cancel my membership. The clerk stated that i need to come in order to sign paperwork to authorize cancellation. I asked if they could mail me the form and that i'd be happy to sign it and mail it back and the refused also. Terrible customer service.

Pros: out of shape and want to pretend your doing something about it have fun!
Cons: management resembles a High School, staff is a joke

I began as a member of World Gym, and two months into my first year the change over to Planet Fitness took effect! My contract was honored (I paid twice the price of the new rate)but soon into the change key workout stations and equipment began to vanish. I tried to make use of what was available since I was paid up for the year and not on their month to month plan yet, but they filled the gym with multiple pieces of identical equipment geared for older women, and would have one unit for chest, one for shoulders and so on for anyone actually trying to get in shape! The final straw for me was when they let go the only staff member who was in great shape and had any knowledge to share with members. The reason they let Ryan go was that he no longer fit in with their image! Now you walk in and you feel like your at the 7-11 !

Pros: NONE!
Cons: Let me count the ways....staff, management, facilities, equipment, policies, rules, lunk alarm, etc, etc, etc!

My experience with Planet Fitness has been much too similar to all the complaints I have dug up on them. All I can say is I'm wishing I had found these before I signed up and wasted my hard earned money.
However, I did manage to get a hold of someone at corporate and now that I have the number, I am going to spread it around to as many people as possible. I think the more people that call in and complain to them, the better. Hopefully they’ll get tired of every call being a complaint call and actually try and change their ways or at least fire the managers and staff that run people out, or even better, just go out of business!
Also, what kind of business refuses to give out their corporate phone number??
The kind of business that knows that they’ll be shut down if enough people find out what kind of shady operation they run.
So, please, call them, and try to make a difference by giving them an earful!!

Planet Fitness Corporate phone number: 603-516-0361
I spoke with Bill, but I’m sure you could talk to anyone else (or everyone)….HA!

Pros: None
Cons: where to start...

I've had it up to here with this gym. I have not used my membership since april of 2008. I paid the rest of what I owed on my contract (roughly $180) and then was told that I could just close out my checking account and the membership would be cancelled. I have still been charged another $100 and every time I call to get this rectified I get a different answer. I want to wage a war on this gym. Does anyone have the address or phone number to corporate?

Pros: no pros.
Cons: horrible customer service, snotty reps, billing problems.

my membership was suppose to be $20/ month. I got billed automatically $21.19 for over a year. then I started getting billed $41.20 each month (sometimes twice a month!!!!) I cancelled my card as a result, now they sent me to collections. the "manager" was brain-dead and no one over there would spend even two minutes listening to how my bill got screwed up 6 months in a row. horrible customer service, its not even worth it. this was for the East Haven, Connecticut Branch on Route 80 06513

Pros: NONE
Cons: DO NOT JOIN THIS GYM IF YOU WANT TO AVOID HEADACHES.

My membership expired and I went to my local gym and requested to cancel my membership since I had a new membership with the NY Sports Club. I filled out and signed the cancellation form and paid my last payment due. I was told that everything was OK.  A few months later and began receiving bills again. I tried calling and was always being given the run around until this day Planet Fitness is sending me bills for a cancelled membership. The worst thing is that they want me to pay 1 year worth of dues for them to cancel my membership. What thieves!!!!