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Aug 14 '08
Pros: Fast - Easy - Helpful - and very friendly
Cons: None
Summary: I had an ARM that would be going up in the next few months, my wife had been laid off and I was working 80 plus hours a week to pay for everything. I received and email one day about refinancing with Refinance.Com from my mortgage company. I decided to ... read more
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Mar 31 '08
Pros: Fast service, kind and professional staff.
Cons: No face to face contact
Summary: Refinance.com, where dreams do come true! I have never had such a pleasant experience dealing with anyone in the mortgage industry. Tom P., your the man! I searched high and low for any mortgage lender to help us get out of our 12% ARM. Not even the bank ... read more
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Mar 14 '08
Pros: Professional, personable, easy to work with, quick responses to phone calls & emails and funny
Cons: I couldn't find anything negative about my experience!
Summary: I have been the sole supporter for my family for the past 10 years. When it came time to refinance my house, I looked around for at least three months and was told the same thing over and over again - Yes we can help you. Every one that said this came ... read more
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Mar 13 '08
Pros: Great customer service, fast correspondence and loan offices always available - works long hours
Cons: I'd love to bring lunch and him meet my girls but hes so far away!
Summary: “I would like to thank Refinance.com for all their hard work and dedication towards my refinance. Seldom do you run across a company who truly cares and works so hard for you. I was most impressed at how Mr. Welsome, whom is truly one of the ... read more
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Mar 13 '08
Pros: Great Service
Cons: None
Summary: Hello Joe! I don't know where to begin, but let me first start off with saying THANK YOU! You are my Angel! When I first called Refinance.com I honestly thought that you guys were going to tell me stuff that I wanted to hear, run my credit, and tell ... read more
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Mar 11 '08
Pros: Seven day closing,Rodd,David,Always someone there never the run around.The things i already wrote above.
Cons: wanted to be in the 5 intrest rate but it was not possiable.
Summary: I was going to use Allied mortgage.They had called me and offered me a deal I could not refuse, believe me if it sounds to good to be true it is.After they had me hooked they where no where to be found.intill I spoke with Rodd from refinance.He was very ... read more
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Feb 05 '08
Pros: 15 words are not enough. Honorable, respectful, fast, professional, honest, responsive, a friend was made.
Cons: I didnt know about them sooner
Summary: I started my mission on a Wednsday, I went through the typical process of entering my info on the net and waited to here back from lenders that would offer me a rate and commitment that would make my effort worth it. I received the typical "for a fee, ... read more
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Jan 28 '08
Pros: Prompt and Professional service
Cons: None
Summary: I highly recommend working with Refinance.com. I am particularly pleased with the professionalism and diligence of Jay Chrisitano, loan officer and Kim Melkum for preparation of the loan documents. Prior to working with them, I was stuck in an ... read more
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Jan 23 '08
Pros: Caring, HONEST, Competent, Quick, THOROUGH, HUMBLE TOO!!
Cons: Wish we met face2face.Sd"thank you"100x,didn't think we were truly expressing what facial expressions&eyes would've!
Summary: The remedy to a THIEVING 8.0% interest rate from Commerce Bank is Refinance.com & the extremely helpful & caring Gary Ayer! For our first mortgage: We had been repeatedly lied to & delayed by Commerce Bank this past summer, who after THREE months of ... read more
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Jan 22 '08
Pros: they do everything possible to get the loan that is best for your circumstances
Cons: not dealing face to face
Summary: At first dealing with a finance company on-line, I was concerned about dealing with a company without working with them face to face. But, to my surprise it was one of the easiest financing I have every done. I would recommend Refinance.com to ... read more
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Jan 14 '08
Pros: fast, friendly, professional, determined, honest, prompt, does what they say,
Cons: To far away for me to take them out to dinner as appreciation.
Summary: I was told by Ditech and many other mortgage “specialists” that there is no way to refinance and that I had better just plan on selling because my situation was so bad. Needless to say my own hope was running out, fast. I was caught in an ARM that was ... read more
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May 28 '08
Pros: QUICK SETTLEMENT, REDUCED INTEREST RATE
Cons: CONSULTANTS WAS NOT UP FRONT WITH ALL INFORMATION.
Summary: I HAD A 10.35% ARM, BAD CREDIT AND NEEDED TO GET OUT. I CALLED REFINANCE.COM AND WITHIN A VERY SHORT TIME, WAS INFORMED THAT I WAS APPROVED AT A 6.5% RATE. LESS THAN 24 HOURS LATER, THE RATE JUMPED TO 7.25%. NO BIGGIE. AN APPRAISER WAS SENT TO LOOK ... read more
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- Express Reviews
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Jun 28 '08
Pros: Honest, professional, and supportive is what Refinance.com is. I recommend them highly and professionally.
Cons: Some of the processing was tedious, but ultimately got straighted out.
Summary: I was in debt up to my eyeballs. I had never even considered refinancing as I didn't think I was eligible. Riding in my car to Queens, NY, I heard the commercial for refinance.com. I called on my cell phone immediately. I had nothing but time that
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Jun 25 '08
Pros: The feeling of pride as a home owner and the reinsurance of keeping that home.
Cons: Not being able to take them out for a drink. Earned by both sides.
Summary: We have been told by many other companies that we would never be able to refinance. Yes, it was a very hard, long road for us, but Refinance.com and Wells Smith were our tour guides and helped us every step of the way. Even when we were close to giving
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May 20 '08
Pros: Satisfied with everything.
Cons: None in our opinion
Summary: We cant say enough about our great experience with our loan officer Michael Laudisio at refinance.com. He was very informative and always kept in good touch with us, several times a day. Whereas, in the past with other loan officers, with other
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