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- Express Reviews
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Mar 11 '08
Pros: easy to work with, very little red tape.
Cons: none
Summary: I could not be more pleased from the service I received from Ryan Brandle at Refinance.com! I was stuck in an ARM with a rate over 11%. I tried other companies who essentially told me I was stuck and they could not help. Ryan listened to what my goals
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Mar 06 '08
Pros: excellent follow up,honest and efficient
Cons: none
Summary: We were in a arm. refinance came to our rescue. We had some issues we needed to clean up,but refinance.com helped us and stood by us and followed through.Thanks again to Joe Souza what a wonderful and caring person he is.We have recommended him to many
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Feb 24 '08
Pros: Very fast, gave honest answers to my questions, competitive rates.
Cons: None
Summary: I wanted to refinanced my mortgage in order to increase my disposable income. Jay Christiano of Refinance.com, helped me through the complex process of refinancing my home. He did this much faster than I thought possible. In just a few days he had
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Feb 23 '08
Pros: They worked to get me the best rate possible. Everything moved very fast.
Cons: That I did not get to meet Jay and thank him for all his help.
Summary: Working with Jay Christiano was a wonderful experience. After loosing my husband the end of 06 I was dreading the time that I would have to refinance my house. I was in a loan that was going up and up and needed a way out. After my neighbor told me
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Feb 21 '08
Pros: Quick constant communication and In home closing
Cons: No face to face....little time to review paperwork prior to closing.
Summary: My credit score is terrible and refinance.com was able to take me from an 10.875% loan to a 6.5% loan saving me over $400 a month in interest costs. From the day I contacted refinance.com until the day I closed which was 10 days, Alan kept in close
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Feb 20 '08
Pros: Simple info gathering, spoke to person immediately on phone and told info would be shredded.
Cons: Specified state twice before filling out info and then being informed they don't do Georgia.
Summary: I can only say that their web site could use some improvement by eliminating those states in which they aren't licensed or aren't processing loans from the list so you don't have to waste your time filling in all of your current loan and contact
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Feb 18 '08
Pros: Quick, honest, reliable and excellent customer service, and informs customer of all possible scenarios.
Cons: Not aware of any cons. Positive experience.
Summary: Many thanks to Alex Olivero for his initial email contact and then to Paul LaRegina who's customer service and knowledge is second to none! Our refi closed within one week and dealing with Paul LaRegina was an absolute pleasure. We would definitely
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Feb 18 '08
Pros: Pros at what they do. Saved big dollars in little time.
Cons: No problems at all
Summary: I recently refinanced my home after a divorce and was fortunate enough to find Refinance.com to help me in a trying time in my life. Anthony G. and his manager Omar were not only courteous in their answering of my questions but they delivered on their
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Feb 14 '08
Pros: Good rates, quick initiation of verbal contact upon recieving information,offered variety of financing options
Cons: Poor customer service, lack of professionalism, lack of good communication.Poor experience working with Anthony G.
Summary: Dealt with this company via lowermybills.com. Quick to initiate contact, however, did not follow up calls/emails/fax in a timely manner. Was not notified when appraisel time was changed. Overall service with Anthony G. was not pleasent. Despite poor
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Feb 05 '08
Pros: Timely, EASY, convenient... I could go on.
Cons: they aren't firsthomeloan.com also (that would have been nice when I first bought my house!)
Summary: At first I was a skeptic. I thought working with someone so far away would make the process more trouble for me. On the contrary, I found it was easier to deal with them via email and the phone, rather than having to drive to an office after work. I
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Jan 28 '08
Pros: Easily accessible, concerned loan officers and underwriters.
Cons: Not a local company
Summary: I wasn't prepared to refinance when I did, because I didn't think it was possible, considering my finances and credit. Jason Morano of Refinance.com not only encouraged and helped me throughout the process, but personally 'bent-over-backwards to see
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Jan 21 '08
Pros: Speedy closing; friendly, honest service
Cons: Would like to meet the team in person, but Syosset is too far away!
Summary: Jay from the Syosset office was wonderful! When I locked-in a refinance on Monday evening, he said that we'd be closing within the week, and he was right on! We closed in our own home on Friday evening of that same week, in less than an hour. It was so
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Jan 16 '08
Pros: i was treated with respect and honesty.
Cons: i wish that i had found them sooner
Summary: Dear Robert, I am trying to find the right words to thank you for all that you have done to help me put my life back together. I am not exaggerating when I say that I truly did not know where to turn when I found myself buried in bills and out of
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Jan 13 '08
Pros: Upfront, honest, understanding, speedy, many locations.
Cons: Can't think of ONE.
Summary: When I called Refinance.com I thought they were going to be like all the others and turn me down, but I still tried to remain hopeful because of their commercial. I explained my situation to the loan specialist (Tom P.) and he was very helpful and
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