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    Highest Rated Consumer Review by the Community

  • great service from general manager

    Jan 22, 2008 by
    Rated a Very Helpful Review
    Pros: they do everything possible to get the loan that is best for your circumstances
    Cons: not dealing face to face

    Summary: At first dealing with a finance company on-line, I was concerned about dealing with a company without working with them face to face. But, to my surprise it was one of the easiest financing I have every done. I would recommend to ... read more

  • Refinance.Com to the rescue

    Aug 14, 2008 by
    Rated a Helpful Review
    Pros: Fast - Easy - Helpful - and very friendly
    Cons: None

    Summary: I had an ARM that would be going up in the next few months, my wife had been laid off and I was working 80 plus hours a week to pay for everything. I received and email one day about refinancing with Refinance.Com from my mortgage company. I decided to ... read more


    May 28, 2008 by
    Rated a Helpful Review


  • What a relief!!!!!!!

    Mar 31, 2008 by
    Rated a Helpful Review
    Pros: Fast service, kind and professional staff.
    Cons: No face to face contact

    Summary:, where dreams do come true! I have never had such a pleasant experience dealing with anyone in the mortgage industry. Tom P., your the man! I searched high and low for any mortgage lender to help us get out of our 12% ARM. Not even the bank ... read more

  • Long Island Tom P. !!!

    Mar 14, 2008 by
    Rated a Helpful Review
    Pros: Professional, personable, easy to work with, quick responses to phone calls & emails and funny
    Cons: I couldn't find anything negative about my experience!

    Summary: I have been the sole supporter for my family for the past 10 years. When it came time to refinance my house, I looked around for at least three months and was told the same thing over and over again - Yes we can help you. Every one that said this came ... read more

  • - Ask for Kevin Welsome!

    Mar 13, 2008 by
    Rated a Helpful Review
    Pros: Great customer service, fast correspondence and loan offices always available - works long hours
    Cons: I'd love to bring lunch and him meet my girls but hes so far away!

    Summary: “I would like to thank for all their hard work and dedication towards my refinance. Seldom do you run across a company who truly cares and works so hard for you. I was most impressed at how Mr. Welsome, whom is truly one of the ... read more

  • Angels in Disguise!

    Mar 13, 2008 by
    Rated a Helpful Review
    Pros: Great Service
    Cons: None

    Summary: Hello Joe! I don't know where to begin, but let me first start off with saying THANK YOU! You are my Angel! When I first called I honestly thought that you guys were going to tell me stuff that I wanted to hear, run my credit, and tell ... read more

  • Rodd M. is the best person refinance could have ever hired

    Mar 11, 2008 by
    Rated a Helpful Review
    Pros: Seven day closing,Rodd,David,Always someone there never the run around.The things i already wrote above.
    Cons: wanted to be in the 5 intrest rate but it was not possiable.

    Summary: I was going to use Allied mortgage.They had called me and offered me a deal I could not refuse, believe me if it sounds to good to be true it is.After they had me hooked they where no where to be found.intill I spoke with Rodd from refinance.He was very ... read more

  • An Oasis in a desert of pain

    Feb 5, 2008 by
    Rated a Very Helpful Review
    Pros: 15 words are not enough. Honorable, respectful, fast, professional, honest, responsive, a friend was made.
    Cons: I didnt know about them sooner

    Summary: I started my mission on a Wednsday, I went through the typical process of entering my info on the net and waited to here back from lenders that would offer me a rate and commitment that would make my effort worth it. I received the typical "for a fee, ... read more

  • Saviors of the Current Housing Market

    Jan 28, 2008 by
    Rated a Helpful Review
    Pros: Prompt and Professional service
    Cons: None

    Summary: I highly recommend working with I am particularly pleased with the professionalism and diligence of Jay Chrisitano, loan officer and Kim Melkum for preparation of the loan documents. Prior to working with them, I was stuck in an ... read more

  • Gary the GREAT!! Lol

    Jan 23, 2008 by
    Rated a Helpful Review
    Pros: Caring, HONEST, Competent, Quick, THOROUGH, HUMBLE TOO!!
    Cons: Wish we met face2face.Sd"thank you"100x,didn't think we were truly expressing what facial expressions&eyes would've!

    Summary: The remedy to a THIEVING 8.0% interest rate from Commerce Bank is & the extremely helpful & caring Gary Ayer! For our first mortgage: We had been repeatedly lied to & delayed by Commerce Bank this past summer, who after THREE months of ... read more

  • Unbelievable service

    Jan 14, 2008 by
    Rated a Very Helpful Review
    Pros: fast, friendly, professional, determined, honest, prompt, does what they say,
    Cons: To far away for me to take them out to dinner as appreciation.

    Summary: I was told by Ditech and many other mortgage “specialists” that there is no way to refinance and that I had better just plan on selling because my situation was so bad. Needless to say my own hope was running out, fast. I was caught in an ARM that was ... read more

  • Express Customer Reviews

  • Refinancing my home - never thought it would happen so fast and easy

    Jun 28, 2008 by
    Rated Show
    Pros: Honest, professional, and supportive is what is. I recommend them highly and professionally.
    Cons: Some of the processing was tedious, but ultimately got straighted out.

    Summary: I was in debt up to my eyeballs. I had never even considered refinancing as I didn't think I was eligible. Riding in my car to Queens, NY, I heard the commercial for I called on my cell phone immediately. I had nothing but time that ... read more

  • making what was told impossible! POSSIBLE!

    Jun 25, 2008 by
    Rated Show
    Pros: The feeling of pride as a home owner and the reinsurance of keeping that home.
    Cons: Not being able to take them out for a drink. Earned by both sides.

    Summary: We have been told by many other companies that we would never be able to refinance. Yes, it was a very hard, long road for us, but and Wells Smith were our tour guides and helped us every step of the way. Even when we were close to giving ... read more

  • Our experience...

    May 20, 2008 by
    Rated Show
    Pros: Satisfied with everything.
    Cons: None in our opinion

    Summary: We cant say enough about our great experience with our loan officer Michael Laudisio at He was very informative and always kept in good touch with us, several times a day. Whereas, in the past with other loan officers, with other ... read more

  • excellent service, quick closing

    May 20, 2008 by
    Rated Show
    Pros: Very positive experience, good service, and quick closing.
    Cons: There are no cons.

    Summary: Great professional service from start with Howard Parnes to finish with Jay Christiano. Thank you for all your help.Look forward to doing future business with ... read more

  • and Jay Christiano.........EXCELLENT!!!!

    May 16, 2008 by
    Rated Show
    Pros: Would urge everyone who is on an adjustable rate mortgage to call!
    Cons: NOTHING!!!!!

    Summary: I would recommend and ask for Jay Christiano!!! We were on an adjustable rate mortgage with no relief in sight. My husband heard the commercial for on the radio and called them. Within less than 2 weeks, we were approved ... read more

  • Tom Piccininni closed my loan in 3 days!

    May 5, 2008 by
    Rated Show
    Pros: Professional, informative, caring, funny, prompt, polite
    Cons: Nothing negative all positive

    Summary: I am very pleased with Tom and how hard he worked on my loan. When I called with questions I got an immediate response, no playing phone tag. He explained everything to me from beginning to end. He is professional and actually cares if you are ... read more

  • I can Breath!!

    May 5, 2008 by
    Rated Show
    Pros: fast service. straight to the point.saved thousands!
    Cons: none

    Summary: I have been trying for a month to get someone to help me refinance my upside down loan. I had two mortgages on my home and an adjustable rate loan that was going to sink my ability to pay when the rate jumped up. Everyone I talked to said my credit ... read more


    May 4, 2008 by
    Rated Show
    Pros: Very fast and quick in all aspects of the loan process.
    Cons: Very little time to review other options, due to fast delivery.

    Summary: Didn't know that a company such as this exist, it made my INTEREST ONLY LOAN to a 30YR. FIXED RATE in a matter of 5 working days. That's fast for a loan approval including closing. And the manner they handled my case was with a personal touch, they ... read more

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