Highest Rated Review by the Community
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Jan 16 '09
Pros: Great Service from BankerMany optionsClosed loan in 11 daysGreat rate for my poor credit.
Cons: nothing.
Summary: I was declined by six banks. I called Residential Finance and we closed on a our Refinance in 11 days. Within 5 minutes on the phone with the Banker Ryan Takieddine we knew he was experienced and honest, and we felt safe and in great hands.
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Oct 20 '09
Pros: Personable, flexible, knowledgeable loan officer with great initiative and customer service skills.
Cons: None, if you are comfortable dealing with a loan officer in a remote location.
Summary: Mike Fleishour is truly the man of the hour in our household! We were working with a large, national bank to refinance our mortgage and consolidate debt. Things were moving along at a snail’s pace when we received a number of second ... read more
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Oct 06 '09
Pros: Responsive, Flexible, Easy to work with
Cons: Communication not clear enough
Summary: Overall, our refinancing experience with Residential Finance was positive. Mike Fleishour was responsive and helpful. They were also very flexible with timing. My main dissatisfaction was with the lack of communication on certain ... read more
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Sep 24 '09
Pros: Responsiveness, attention to detail, ethical business practice, professional and courteous.
Cons: No cons to report.
Summary: Refinancing my home was a pleasant experience thanks to Joanna. Not only was she professional, she was patient, courteous, and provided a high level of customer care. When I spoke to Joanna for the first time, I question the ... read more
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Sep 24 '09
Pros: Professional, Timely,Kind,Patient and Effecient
Cons: Just my panic(my problem)
Summary: I just want to share the truth about Leo Fernandez at RFC and give credit where credit is due. I want to thank Leo for all the hard work that he put forth on the loan refinancing that we did with RFC.I was very pleased working with Leo, he was ... read more
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Aug 06 '09
Pros: Erika was efficient, professional, and stayed on top of things.
Cons: The loan processors need to contact customers in a timely-manner.
Summary: My husband and I are (were) first time home-buyers. We were already scared about the process; with all the horror stories that we have heard. Fortunately, RFC was recommended to us. Erika made sure that we understood every step. ... read more
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Jul 27 '09
Pros: Great customer service! Efficient! Personable! Professional!
Cons: Absolutely None!
Summary: Just a note to give Justin Weeks at RFC the credit that he truly deserves. First of all I would like to thank Justin for the excellent service that he provided to me.I have done my share of refinancing in the past but never have I been ... read more
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Feb 05 '09
Pros: Flexible with people with less than ideal scenarios.
Cons: nothing!
Summary: My adjustable mortgage was going to adjust in 1 month and I needed a company to help me. I called my current lender and tried to get a loan modification. I was told I was NOT approved. I called Residential Finance and talked to Ryan ... read more
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Feb 03 '09
Pros: Fast and efficient service
Cons: None
Summary: I and my Fiancé had two different mortgages. One of them was an Adjustable Rate Mortgage which was about to expire. As we explored our options in searching for a reliable lender, Residential Finance Corporation was ... read more
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- Express Reviews
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Jun 17 '11
Pros: Excellent Customer Service
Honest
Reliable
Cons: none
Summary: My experience with Brian Wilson at Residential Finance could not have been better. I received a solicitation from them in the mail. I checked with the BBB and found that they had an A+ rating. I contacted Brian in November of
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Apr 29 '11
Pros: Very Fast,Very efficent
Cons: None
Summary: We tried to modify our mortgage with our former mortgage company and every time I needed to forward more information I got a different person.Then we got a card in the mail and called the number to Residential Finance Corporation.Matthew Asta
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Feb 19 '11
Pros: Integral work ethics, dedicated, kind-hearted, availability, motivated
Cons: miscommunication between departments
Summary: Patrick is a very hard working, dedicated loan officer. He worked diligently with our refinance and explained all the processes thoroughly on many occasions. Our refinance was not a smooth one, but in the end Patrick was able to work out
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Oct 21 '10
Pros: Quick and easy process.
Cons: None
Summary: I recently did a home refinance with Residential Finance. I found the process to be very quick and easy. My loan officer, Courtland, was very attentive and was really a pleasure to deal with. I would recommend them to anyone and did to
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Mar 24 '10
Pros: Very professional, extremely prompt, no promises made that were not kept.
Cons: Cons: None
Summary: I can't thank Residential Finance and Mark enough for my recent home refinance! After waiting 6 weeks to get a no from Bank of America and then almost 3 months of another refi company stringing me along (and basically asking for
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Jan 19 '10
Pros: Outstanding Customer Service, Professionalism, Detailed Orientated, ProActive Communication, Hardworking, Patience, Guidance Resource, Knowledge Based
Cons: Not one!!!
Summary: I cannot say enough about Mike Fleishour; he promised he would do everything on his part to help my refinancing loan go through and he did just that. Mike is just about the hardest working person I know; he never gave up and kept in constant contact
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Jan 12 '10
Pros: Very fast; Easily accessible; Great rates
Cons: None!
Summary: My experience with Tolga and his team at Residential Finance couldn't have been better. The service was outstanding and the entire refi process was completed faster than I ever could have imagined. Everyone was extremely courteous and took
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