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Not Yet Rated by the Epinions community
Jul 3, 2012
Pros: Sometimes they answer their phones . . .
Cons: Unresponsive, slow, and deceitful cutthroats.
Summary: Back in '09 everyone was giving them 5 stars. I don't see any reviews from 2012 so far, and it's July already. My guess, nobody has successfully completed a loan with them yet this year. Diane Wilkowski of Residential Finance Corporation ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Oct 20, 2009
Pros: Personable, flexible, knowledgeable loan officer with great initiative and customer service skills.
Cons: None, if you are comfortable dealing with a loan officer in a remote location.
Summary: Mike Fleishour is truly the man of the hour in our household! We were working with a large, national bank to refinance our mortgage and consolidate debt. Things were moving along at a snail’s pace when we received a number of second ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Oct 6, 2009
Pros: Responsive, Flexible, Easy to work with
Cons: Communication not clear enough
Summary: Overall, our refinancing experience with Residential Finance was positive. Mike Fleishour was responsive and helpful. They were also very flexible with timing. My main dissatisfaction was with the lack of communication on certain ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Sep 24, 2009
Pros: Responsiveness, attention to detail, ethical business practice, professional and courteous.
Cons: No cons to report.
Summary: Refinancing my home was a pleasant experience thanks to Joanna. Not only was she professional, she was patient, courteous, and provided a high level of customer care. When I spoke to Joanna for the first time, I question the ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Sep 24, 2009
Pros: Professional, Timely,Kind,Patient and Effecient
Cons: Just my panic(my problem)
Summary: I just want to share the truth about Leo Fernandez at RFC and give credit where credit is due. I want to thank Leo for all the hard work that he put forth on the loan refinancing that we did with RFC.I was very pleased working with Leo, he was ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Aug 6, 2009
Pros: Erika was efficient, professional, and stayed on top of things.
Cons: The loan processors need to contact customers in a timely-manner.
Summary: My husband and I are (were) first time home-buyers. We were already scared about the process; with all the horror stories that we have heard. Fortunately, RFC was recommended to us. Erika made sure that we understood every step. ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Jul 27, 2009
Pros: Great customer service! Efficient! Personable! Professional!
Cons: Absolutely None!
Summary: Just a note to give Justin Weeks at RFC the credit that he truly deserves. First of all I would like to thank Justin for the excellent service that he provided to me.I have done my share of refinancing in the past but never have I been ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Feb 5, 2009
Pros: Flexible with people with less than ideal scenarios.
Cons: nothing!
Summary: My adjustable mortgage was going to adjust in 1 month and I needed a company to help me. I called my current lender and tried to get a loan modification. I was told I was NOT approved. I called Residential Finance and talked to Ryan ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Feb 3, 2009
Pros: Fast and efficient service
Cons: None
Summary: I and my Fiancé had two different mortgages. One of them was an Adjustable Rate Mortgage which was about to expire. As we explored our options in searching for a reliable lender, Residential Finance Corporation was ... read more
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Not rated yet by the Epinions community Jun 17, 2011
Pros: Excellent Customer Service
Honest
Reliable
Cons: none
Summary: My experience with Brian Wilson at Residential Finance could not have been better. I received a solicitation from them in the mail. I checked with the BBB and found that they had an A+ rating. I contacted Brian in November of
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Not rated yet by the Epinions community Apr 29, 2011
Pros: Very Fast,Very efficent
Cons: None
Summary: We tried to modify our mortgage with our former mortgage company and every time I needed to forward more information I got a different person.Then we got a card in the mail and called the number to Residential Finance Corporation.Matthew Asta
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Not rated yet by the Epinions community Feb 19, 2011
Pros: Integral work ethics, dedicated, kind-hearted, availability, motivated
Cons: miscommunication between departments
Summary: Patrick is a very hard working, dedicated loan officer. He worked diligently with our refinance and explained all the processes thoroughly on many occasions. Our refinance was not a smooth one, but in the end Patrick was able to work out
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Rated Show by the Epinions community Oct 21, 2010
Pros: Quick and easy process.
Cons: None
Summary: I recently did a home refinance with Residential Finance. I found the process to be very quick and easy. My loan officer, Courtland, was very attentive and was really a pleasure to deal with. I would recommend them to anyone and did to
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Rated Show by the Epinions community Mar 24, 2010
Pros: Very professional, extremely prompt, no promises made that were not kept.
Cons: Cons: None
Summary: I can't thank Residential Finance and Mark enough for my recent home refinance! After waiting 6 weeks to get a no from Bank of America and then almost 3 months of another refi company stringing me along (and basically asking for
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Rated Show by the Epinions community Jan 19, 2010
Pros: Outstanding Customer Service, Professionalism, Detailed Orientated, ProActive Communication, Hardworking, Patience, Guidance Resource, Knowledge Based
Cons: Not one!!!
Summary: I cannot say enough about Mike Fleishour; he promised he would do everything on his part to help my refinancing loan go through and he did just that. Mike is just about the hardest working person I know; he never gave up and kept in constant contact
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Rated Show by the Epinions community Jan 12, 2010
Pros: Very fast; Easily accessible; Great rates
Cons: None!
Summary: My experience with Tolga and his team at Residential Finance couldn't have been better. The service was outstanding and the entire refi process was completed faster than I ever could have imagined. Everyone was extremely courteous and took
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Not rated yet by the Epinions community Dec 10, 2009
Pros: Fast easy transactions with paperwork through email. Great service was provided along with professionalism.
Cons: None
Summary: I just want to thank Ian again for helping me re-finance my home. He answered all my questions with ease, especially the VA loan questions. If I buy another house I would definitely want him to help me out again. Great work!
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Rated Show by the Epinions community Nov 27, 2009
Pros: Friendly, knowledgable and professional service
Cons: None
Summary: I can not say enough good things about Jason Ciprio. He is professional, friendly and knows all the ins and outs of the business. I had some unique issues with my application and he was always responsive to my needs and readily available to me.
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Rated Show by the Epinions community Nov 23, 2009
Pros: *Excellent communication*Outstanding reputation*Great interest rates
Cons: *None
Summary: When we first started looking into refinancing our house I started with completing an application on Lending Tree online. I received many phone calls and emails over the next couple of weeks, but Residential Finance was the one company that never lost
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Rated Show by the Epinions community Nov 12, 2009
Pros: No call or email from me or my husband went unanswered!
Cons: Zero cons as far as RFC goes!
Summary: Bradley Bunin, from the first phone call my husband made to him was an absolute joy to work with. We have 5 grown children and 6 grand children, some of which are at our house most every evening. We are very involved with our church and
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