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Not Yet Rated by the Epinions community
Jul 3, 2012
Pros: Sometimes they answer their phones . . .
Cons: Unresponsive, slow, and deceitful cutthroats.
Summary: Back in '09 everyone was giving them 5 stars. I don't see any reviews from 2012 so far, and it's July already. My guess, nobody has successfully completed a loan with them yet this year. Diane Wilkowski of Residential Finance Corporation ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Oct 20, 2009
Pros: Personable, flexible, knowledgeable loan officer with great initiative and customer service skills.
Cons: None, if you are comfortable dealing with a loan officer in a remote location.
Summary: Mike Fleishour is truly the man of the hour in our household! We were working with a large, national bank to refinance our mortgage and consolidate debt. Things were moving along at a snail’s pace when we received a number of second ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Oct 6, 2009
Pros: Responsive, Flexible, Easy to work with
Cons: Communication not clear enough
Summary: Overall, our refinancing experience with Residential Finance was positive. Mike Fleishour was responsive and helpful. They were also very flexible with timing. My main dissatisfaction was with the lack of communication on certain ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Sep 24, 2009
Pros: Responsiveness, attention to detail, ethical business practice, professional and courteous.
Cons: No cons to report.
Summary: Refinancing my home was a pleasant experience thanks to Joanna. Not only was she professional, she was patient, courteous, and provided a high level of customer care. When I spoke to Joanna for the first time, I question the ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Sep 24, 2009
Pros: Professional, Timely,Kind,Patient and Effecient
Cons: Just my panic(my problem)
Summary: I just want to share the truth about Leo Fernandez at RFC and give credit where credit is due. I want to thank Leo for all the hard work that he put forth on the loan refinancing that we did with RFC.I was very pleased working with Leo, he was ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Aug 6, 2009
Pros: Erika was efficient, professional, and stayed on top of things.
Cons: The loan processors need to contact customers in a timely-manner.
Summary: My husband and I are (were) first time home-buyers. We were already scared about the process; with all the horror stories that we have heard. Fortunately, RFC was recommended to us. Erika made sure that we understood every step. ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Jul 27, 2009
Pros: Great customer service! Efficient! Personable! Professional!
Cons: Absolutely None!
Summary: Just a note to give Justin Weeks at RFC the credit that he truly deserves. First of all I would like to thank Justin for the excellent service that he provided to me.I have done my share of refinancing in the past but never have I been ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Feb 5, 2009
Pros: Flexible with people with less than ideal scenarios.
Cons: nothing!
Summary: My adjustable mortgage was going to adjust in 1 month and I needed a company to help me. I called my current lender and tried to get a loan modification. I was told I was NOT approved. I called Residential Finance and talked to Ryan ... read more
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Rated a Somewhat Helpful Review by the Epinions community
Feb 3, 2009
Pros: Fast and efficient service
Cons: None
Summary: I and my Fiancé had two different mortgages. One of them was an Adjustable Rate Mortgage which was about to expire. As we explored our options in searching for a reliable lender, Residential Finance Corporation was ... read more
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Not rated yet by the Epinions community Jun 17, 2011
Pros: Excellent Customer Service
Honest
Reliable
Cons: none
Summary: My experience with Brian Wilson at Residential Finance could not have been better. I received a solicitation from them in the mail. I checked with the BBB and found that they had an A+ rating. I contacted Brian in November of
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Not rated yet by the Epinions community Apr 29, 2011
Pros: Very Fast,Very efficent
Cons: None
Summary: We tried to modify our mortgage with our former mortgage company and every time I needed to forward more information I got a different person.Then we got a card in the mail and called the number to Residential Finance Corporation.Matthew Asta
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Not rated yet by the Epinions community Feb 19, 2011
Pros: Integral work ethics, dedicated, kind-hearted, availability, motivated
Cons: miscommunication between departments
Summary: Patrick is a very hard working, dedicated loan officer. He worked diligently with our refinance and explained all the processes thoroughly on many occasions. Our refinance was not a smooth one, but in the end Patrick was able to work out
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Rated Show by the Epinions community Oct 21, 2010
Pros: Quick and easy process.
Cons: None
Summary: I recently did a home refinance with Residential Finance. I found the process to be very quick and easy. My loan officer, Courtland, was very attentive and was really a pleasure to deal with. I would recommend them to anyone and did to
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Rated Show by the Epinions community Mar 24, 2010
Pros: Very professional, extremely prompt, no promises made that were not kept.
Cons: Cons: None
Summary: I can't thank Residential Finance and Mark enough for my recent home refinance! After waiting 6 weeks to get a no from Bank of America and then almost 3 months of another refi company stringing me along (and basically asking for
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Rated Show by the Epinions community Jan 19, 2010
Pros: Outstanding Customer Service, Professionalism, Detailed Orientated, ProActive Communication, Hardworking, Patience, Guidance Resource, Knowledge Based
Cons: Not one!!!
Summary: I cannot say enough about Mike Fleishour; he promised he would do everything on his part to help my refinancing loan go through and he did just that. Mike is just about the hardest working person I know; he never gave up and kept in constant contact
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Rated Show by the Epinions community Jan 12, 2010
Pros: Very fast; Easily accessible; Great rates
Cons: None!
Summary: My experience with Tolga and his team at Residential Finance couldn't have been better. The service was outstanding and the entire refi process was completed faster than I ever could have imagined. Everyone was extremely courteous and took
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Not rated yet by the Epinions community Dec 10, 2009
Pros: Fast easy transactions with paperwork through email. Great service was provided along with professionalism.
Cons: None
Summary: I just want to thank Ian again for helping me re-finance my home. He answered all my questions with ease, especially the VA loan questions. If I buy another house I would definitely want him to help me out again. Great work!
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Rated Show by the Epinions community Nov 27, 2009
Pros: Friendly, knowledgable and professional service
Cons: None
Summary: I can not say enough good things about Jason Ciprio. He is professional, friendly and knows all the ins and outs of the business. I had some unique issues with my application and he was always responsive to my needs and readily available to me.
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Rated Show by the Epinions community Nov 23, 2009
Pros: *Excellent communication*Outstanding reputation*Great interest rates
Cons: *None
Summary: When we first started looking into refinancing our house I started with completing an application on Lending Tree online. I received many phone calls and emails over the next couple of weeks, but Residential Finance was the one company that never lost
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Rated Show by the Epinions community Nov 12, 2009
Pros: No call or email from me or my husband went unanswered!
Cons: Zero cons as far as RFC goes!
Summary: Bradley Bunin, from the first phone call my husband made to him was an absolute joy to work with. We have 5 grown children and 6 grand children, some of which are at our house most every evening. We are very involved with our church and
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Rated Show by the Epinions community Oct 13, 2009
Pros: Pros: Professionalism, efficiency, kindness and conscientiousness
Cons: Cons: I think they killed two trees with all the paperwork we did.
Summary: Refinancing with Jason Ciprio at Residential Finance was so easy! Jason stayed on top of every single detail and communicated with me about even the smallest thing. I don't think I have ever dealt with a person who is so conscientious, but
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Rated Show by the Epinions community Oct 8, 2009
Pros: Customer Service
Cons: None
Summary: I don't think that a customer could ask for a better experience. I decided to refinance my home to get a lower interest rate. A letter came in the mail from Residential Financial Corporation, and on a whim I called. Lucky for me, I got
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Rated Show by the Epinions community Sep 15, 2009
Pros: Great service, helpful, patient. Everything was done on time, as promised and no surprises.
Cons: I have no cons to report with RFC.
Summary: I am not an easy person to deal with, nor please. I know that and I don't like dealing with many people. When we were refinancing our mortgage, Andrew had the patience of a saint and although he could not help us at first, he actually kept us
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Not rated yet by the Epinions community Sep 4, 2009
Pros: 1. Very personable and efficient to work with.
2. RFC makes it understandable.
Cons: 1. There is a tremendous amount of paperwork involved.
2. The appraisal process is a pain.
Summary: We have had an incredibly positive experience with RFC. Troy was excellent to work with! I could not have asked for a more knowledgeable, efficient, and personable person to handle our loan. &
nbsp;We
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Rated Show by the Epinions community Sep 2, 2009
Pros: RFC is staffed with people who are trustworthy, dedicated, sincere, and professional.
Cons: Positively NONE!!!!
Summary: I decided to share my thoughts regarding RFC and Adam Huddle, because I sincerely believe that their services are exceptional. I worked with a financial advisor by the name of Adam Huddle, and, I must say, he was FANTASTIC! He returned
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Rated Show by the Epinions community Aug 31, 2009
Pros: Quick, Honest, Reliable, best rates, is there to answer any questions
Cons: NONE
Summary: I was not happy with local banks on my refinance so I went to Lending Tree. I was leery of giving a stranger off the Internet all of my personal information but Michael was excellent in quieting my fears with solid information and
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Rated Show by the Epinions community Aug 20, 2009
Pros: attention to the customer
Cons: none that I can think of
Summary: I have gone through many refi and mortgages in my life. The one I did with Erika Butler was my biggest nightmare!!!! But why then sing her praises? Because it was not her fault we were deaing with a credit crisis, and a very strange
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Not rated yet by the Epinions community Aug 19, 2009
Pros: The process was quick, efficient and easy! Justin Weeks is outstanding!
Cons: I can not find a single negative to report. Highly recommended!
Summary: Justin made us feel like family! No question was a silly questions and we felt very comfortable asking lots of silly questions. This seems to be a great company that believes in customer service and that is what we got Great Customer
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Not rated yet by the Epinions community Aug 19, 2009
Pros: patient, understanding, time efficient, professional, caring
Cons: none
Summary: I can't say enough about Talia, she's been so wonderful! My husband and I are first time home buyers and we were a nervous wreck and we had no idea what we were doing. Talia held our hand and eased our stress. She told us step by step
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Rated Show by the Epinions community Aug 12, 2009
Pros: Friendly
Easy to reach
Step By Step Help
Cons: NONE AT ALL AMAZING
Summary: Mike Fleishour and Residential were Straight to the point, up close and personal with clients wer always able to be reached at anytime, made this quick and
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Rated Show by the Epinions community Aug 12, 2009
Pros: Mike Fleishour provides amazing customer service!
Cons: NONE
Summary: I was in the process of refinancing with another company when I received a mailer from RFC. I figured what the heck and called them to see how they matched up. RFC not only had a better rate they were honest! The other company I was
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Rated Show by the Epinions community Jul 16, 2009
Pros: The process was easy and fast moving. There was personal contact constantly
Cons: The loan dispersment was a little backed up.
Summary: The entire proces of the loan with Residential Finance was great. Brad made things so easy for me. My husband had just passed away and Brad made amazing things happen at a time I was really in need. Thanks does not say enough for Brad
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Rated Show by the Epinions community Jul 8, 2009
Pros: Fast, streamlined, professional and friendly. Justin was honest and hard working.
Cons: Honestly, there were not really any "cons" in our situation.
Summary: I contacted RFC after 5 months of a nightmare experience with another company. Justin was friendly, professional and a wealth of knowledge. Every time he promised something, he came through for our family. We were able to refinance and pay of
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Rated Show by the Epinions community Jun 22, 2009
Pros: Excellent customer service, great rates for the market place and also great counseling
Cons: Lengthy process, issues with an easement that took some time to resolve and move forward
Summary: We recently went through a refinance with RFC and had a wonderful experience with kudos to Talia! We had hit some bumps in the road along the way, but Talia helped us through and kept us very well informed and also was extremely customer service
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Rated Show by the Epinions community Jun 17, 2009
Pros: Brad did an excellent job lowering our rate and paying off our mortgages.
Cons: There really weren't any.
Summary: We recently re-financed with Brad Bunin, what a pleasant experience.Brad and his staff went above and beyond to secure this loan for us.Giving us peace of mind and an affordable mortgage, in other words a fresh start, thank you Brad.The
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Rated Show by the Epinions community Jun 3, 2009
Pros: A pleasant experence from start to finish
Cons: None
Summary: I really thought I had no chance of getting a low interest rate with the credit score that I had,average at best! When I contacted RFC,Justin Weeks returned my call in a timely mannor and from that time on it was pleasant experience! After spending some
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Rated Show by the Epinions community May 29, 2009
Pros: Mike Fleishour is the best
Cons: None
Summary: This review is to let you know that my loan officer Mike Fleishour of RFC was one of the best persons I have ever worked with to accomplish a loan. When most other persons would have quit, he stayed with me again and again to work out problems. I can
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Rated Show by the Epinions community May 26, 2009
Pros: mike worked very hard for us, and got us a great loan.
Cons: there were no cons
Summary: we would like to thank mike for the excellent service he provided us. Mike was very professional, courteous, and persistent. mike fought very hard to get our refinance done.when things got very tough and everyone else would have given up mike fought to
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Rated Show by the Epinions community May 5, 2009
Pros: Exceptional service
Cons: None
Summary: My name is Eddie Pochepka. I just refinanced with their company and I would like to say a few words about Joana Ross who made it possible for me to refinance. I think this woman that works for Residential Finance Corporation is exceptional in her field.
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Rated Show by the Epinions community May 1, 2009
Pros: GREAT JOB! I wish you well
Cons: none
Summary: My husband and I wanted to thank Micheal Fleishour for the time and corporation that him and his team did with our loan. He took the time to answer our questions. Micheal is very quick and on top of things. He gets the job
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Rated Show by the Epinions community Apr 24, 2009
Pros: Great Personal Customer Service! Very Informative!
Cons: None!
Summary: I called RFC on a whim after recieving what I considered to be a "Too Good to Be True" mailing with very low interest rates. I wasn't really in the market to refinance due to a pretty good interest rate already. I was connected with Mike
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Rated Show by the Epinions community Apr 16, 2009
Pros: Exceptional service.
Cons: Zero.
Summary: How many words can you think of to describe a good thing. Great, Perfect, Fantastic, Awesome, Unbelievable? The list goes on and on. Well if you chose any of those words to describe the manner in which Jesse and his "team" handled or refi, it would
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Rated Show by the Epinions community Apr 7, 2009
Pros: Fast, Efficient hard working, honest.
Cons: None!
Summary: When I first received information about Residential Finance offering the best interest rate, I was a bit hesitant to make that call. I thought it sounded too good to be true, but it was worth giving it a shot and
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Rated Show by the Epinions community Apr 5, 2009
Pros: Fast ,Efficient hardest working loan officer
Cons: None
Summary: We were very pleased with all aspects of Residential Finance Corporation throughout our loan refinance; everything was completed in timely manner and surpassed all expectations. I was particularly impressed by Erika M Butler (my loan officer)
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Rated Show by the Epinions community Mar 2, 2009
Pros: FAST AND EFFICIENT SERVICE
Cons: NONE
Summary: Jim Matyas of RFC helped me to refinance my mortgage several times and get rid of higher interest home equity loans. Jim is "GREAT"! He restored my faith in customer service!!! Always helpful, very friendly and honest about my endless questions
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Rated Show by the Epinions community Feb 25, 2009
Pros: Quick, Accurate, Pleasant.
Cons: I really don't have any.
Summary: Jesse was very knowledgeable and able to answer all my questions quickly and accurately. He was quick to respond and easy to get along with. I can't imagine anyone not having a positive experience with him. The closing process was
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Rated Show by the Epinions community Feb 23, 2009
Pros: Excellent Service from Residential Finance Corporation!!
Cons: None
Summary: After several unsuccessful and painfully-long attempts to refinance my mortgage, I received a postcard in the mail from RFC. As the very last resort, I decided to give it a try. Mark Garrett answered the call. He was very
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Rated Show by the Epinions community Jan 29, 2009
Pros: Very fast, accurate, courteous to my needs.
Cons: none
Summary: My home refinance experience with Residential Finance was a pleasure. When other financial institutions were rejecting me my banker Jason Ciprio kept encouraging me that he would get it done. And he did. I don't think that any
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Rated Show by the Epinions community Jan 18, 2009
Pros: Easy process. Great communication.
Cons: I can truthfully state I have no feelings of negativity regarding my loan process.
Summary: RFC, but particulary Scott Johnson helped us to refinance our mortgage and get rid of a higher interest home equity loan. More importantly, Scott restored my faith in customer service. This was not our first attempt at refinancing. Scott was honest and
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Rated Show by the Epinions community Jan 16, 2009
Pros: Great Service from BankerMany optionsClosed loan in 11 daysGreat rate for my poor credit.
Cons: nothing.
Summary: I was declined by six banks. I called Residential Finance and we closed on a our Refinance in 11 days. Within 5 minutes on the phone with the Banker Ryan Takieddine we knew he was experienced and honest, and we felt safe and in great hands.
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Rated Show by the Epinions community Jan 13, 2009
Pros: Found right loan for my needs and made affordable to me.
Cons: Closing process was somewhat disorganized and lengthy.
Summary: I wanted to send my thanks to Erik Shirkey and the entire RFC team for making it possible to refinance my home in a very difficult financial market. They worked hard to get me into a loan I could afford and that would save me hundreds of dollars monthly
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