Rhapsody Digital Music Online Service

If you enjoy listening to music, have high-speed Internet, and can afford $10/mo, I highly recommend Rhasody to you. They don't have all the artists (due to contratural limitations/legal gobbledygoop), but if they have an artist, they usually have their entire library, and a "page" listing their releases and linking to them, a sampler of their more popular songs, a picture and sometimes a short bio, and a list of similar artists(contemporaries, influences, followers) to browse while listening.
I don't know how their customer service is, as I haven't had to use it, and I really don't anticipate terminating this service in the foreseeable future, so I can't really comment on that aspect of the service.

I signed up for rhapsody but did not get a chance to use it much and decided to cancel in their two week trial period. Let me warn you... they make it very difficult to cancel. You can not cancel through their website. Instead you have to call and 800 number where I had to wait on hold for about 15 minutes. Even after I spoke to someone and canceled my account they continued to bill me. It took several more attempts to call them before I finally got someone to cancel my account and refund my money.

This is an EXTREMELY DIFFICULT site to use. Upon using the trial period monthly charges continued. Rhapsody's counterpart Real also decided to jump on my credit card and add charges. They then refused to issue a complete credit. The time limits of using your money to download music you paid for is ridiculous.

I am a subscriber to Rhapsody service since 2003 and I've never thought about canceling it. Imagine- all the music you can think of, every genre there is, everything just a touch of a button away for less than $10! Because of it, my CD buying has seriously decreased and I've even saved money.
But be aware- it is a streaming service (no MP3 downloading, sorry!) and they make you download their program. Broadband is a must! And for the better experience, connect you computer to your stereo or get some quality speakers.

A little disappointed... more "b-side" songs, not hits. The custom radio station is good though.

I listen to a lot of Christian music, some folk music. So my opinion is based on those genres.

Rhapsody is great for discovering new music and expanding your musical horizons. I have been incredibly satisfied with my experience over the last year and a half as a paying subscriber.

Sound quality is excellent. Selection is excellent. Editorial content is excellent.

Waiting for the version that supports mobile mp3 players...soon to come (or so I here)

I've been reading reviews about Rhapsody at various sites on the web, and it strikes me that a distinction needs to be drawn between the experiences of those who are long-term users and those who were given a trial subscription with their purchase of a Sansa player. Of course long-term users are going to be generally satisfied, because Rhapsody has a comprehensive music selection and is easy to use, not to mention the fact that in general these users have not had to go through the (appalling) process of cancelling their service. For people who were simply given the trial membership, however, several things were not made clear by the company beforehand: 1) you cannot download music but can only stream it, so you cannot keep the songs you pay to use on your player, 2) for most customer service representatives, English is a second language, and 3) almost without fail, your credit card will be charged with the monthly fee even if you cancel well in advance of the deadline for the free trial. For those of you who receive Rhapsody To Go trial memberships with your Sansa player, please be warned.

I could not burn purchased track even tho the software indicated I could. Basically DRM gone bad. The library was good and connections worked ok but forget about buying anything through the service.

HI everybody out there who's been charged by rhapsody service every quarter w/o ever downloading a single song. last march i signed up for "free trial" on internet, tried to download a song following instructions and no success, so i cancelled. i thought. tricky rhapsody requires you to call a number (at least it's toll free 1-866-563-6157) to call and cancel; i was billed four times (once every three months) 34.99 for unlimited service that i NEVER USED. yes, i am an idiot. and rhapsody has effectively stolen $105 dollars from me for nothing (they did/or are going to refund the last $35 charge, however). after getting the number for rhapsody corporate from the call center supervisor, i thought: wouldn't it be nice to list it here? so here it is 206-674-2700; i am assuming that it operates m-f 8am-5pm PST. i wonder what i'll find when i call it?  wouldn't it be nice if i contacted the better business bureau about it, and so did everyone else that's been ripped off by rhapsody via tricky cancellation requirements?  class action suite, anyone?

This is for those who are looking to download songs to their mp3 players using the "ToGo" Rhapsody service.

Rhapsody advertises that they are "Play For Sure" compatible. They also list off the players that are compatible with their "ToGo" service.

DO NOT BELIEVE the "Play For Sure" compatible claim, as they are NOT. DO believe their list of players. This piece of knowledge cost me $14.95. It's yours for free.