Highest Rated Review by the Community
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Jan 15 '03
Pros: Ummmmm........ It's cheap if you purchase the right phone services?
Cons: It didn't work reliably. Staff reluctant to explain why.
Summary: I hope that you will humor me because I am about to rant. Before I begin, you might want to grab your beverage of choice and a snack, because I think this is going to take a while. I am one very ticked off consumer, and by God, I'm going to rant about...
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Dec 25 '06
Pros: Free modem after rebate and a cheap, fast DSL connection.
Cons: -The customer service was a waste of time
Summary: So I ordered my DSL service through Best Buy website after being recommended from a friend. (If you are going to get DSL from SBC, order it from Circuit City or Best Buy to get a gift card too) Basically, the deal was that the modem will be free ...
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Nov 30 '06
Pros: Aren't any...you have to GET service to have pros !!!
Cons: Can't get service ....that IS the con !!
Summary: Now that sbc and att have merged, they appear to be TWICE as incompetent and arrogant about correcting mistakes. All we did was change apartments in the same complex...and they can't seem to manage to move our service without screwing up over and over ...
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Nov 21 '06
Pros: SBC - NOT Stable enough
Cons: SBC - lower speed, but not lower bill - BE CONSISTANT!!!
Summary: LINE DROP in a residential area all the time, WTF!!! I live in Sunset area of San Francisco, The WORST SPOT for SBC DSL. I’ve been with them for over 8 years now, and past experience was ok, not too bad…even the customer service always sucks, ...
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Oct 31 '06
Pros: Great Price/Performance
Cons: More downtime than Cable Internet
Summary: I downloaded at a rock solid consistent 150 Kb/s. Actual download speeds vary according to how far from their DSL stations your are located. The farther out you are the farther from advertised speed you will be. There really is no way to know how fast ...
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Aug 23 '06
Pros: Havent found any pros yet,, not even one working for them!
Cons: WAYYY too many to list. I'd fill the screen!
Summary: I signed up for SBC Yahoo becaue the thought of paying my internet with my phone bill was appealing,, one bill two services. So convenient,, so you'd think! Well,, shortly after I signed up, I noticed that they had A LOT of outages. I mean more than ...
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Aug 14 '06
Pros: Price, customer support, and reliability (so far).
Cons: 25% speed loss.
Summary: LATEST UPDATE: AT&T (formerly SBC) is charging $25 a month for to keep my service. Charter's deal is $30 a month for 6 months then the regular $43 a month. I recently reinstalled my operating system (XP Pro) after upgrading my computer to a RAID0. ...
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Jun 18 '06
Pros: Reasonable price; web pages load quickly.
Cons: Actual download speeds do not come close to advertised download speeds.
Summary: I have had some form of DSL service for the seven or so years and I have been through a lot of providers, from Flashcom, to Sprint Broadband Direct, and providers in between. Now I have SBC (AT&T) Yahoo Internet, and I can’t say that they ...
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Apr 06 '06
Pros: I like the modem, and the price
Cons: Speed/Customer service is HORRIBLE, and dissconnect problems
Summary: The Company I had this provider for 2 years. I never really had to many problems with the company. I am very computer literate and never needed any help from customer service. The Modem One of the problem I did have was that the ...
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Jan 20 '06
Pros: Phone service is GREAT & everything is on one bill!
Cons: Dish Network is contracted out...SBC is a middle-man. DSL help isn't helpful with problems!
Summary: We have had SBC phone service for almost 3 years and have never had any problems. We have only lost service a couple of time but it was remedied quite fast. We have never had problems with all our options like Caller ID, Call Waiting, Caller ID Waiting ...
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Nov 28 '05
Pros: none, that I can see
Cons: TERRIBLE customer service, weird policies, hidden fees, dishonest customer service reps
Summary: I recently switched to SBC Yahoo! DSL... big mistake. Because of various fees and their tendency to bill for two months at a time, my bill was far more than the advertised promotional rate of about $15... it was more like $46. When I called to ...
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Nov 17 '05
Pros: a bit cheaper than cable 32$ vs 42$
Cons: slow connection speed, frequent disconnections, terrible customer service.
Summary: This was a nightmare from beginning to end (still not at the end of it). We have been customers of SBC Yahoo and always had problem with their connection. First we are paying for the fastest connection and only getting basic. They want to charge us a ...
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Nov 11 '05
Pros: Fast, reliable, works as advertised, all necessary equipment included at little to no cost.
Cons: Clunky, buggy, disjointed software.
Summary: Intro - I guess I’m a relative newcomer to the internet. Sure, I’ve been around for a few years now but I’ve only been online since sometime in 2000. Like many people, when I bought my first computer, the internet connection ...
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Nov 08 '05
Pros: Cheap, fast, and gets a bad rap.
Cons: Up front costs, 1-year contract. Check sbc.yahoo.com for availability in your area.
Summary: I was surprised to see the degree of venom that people spat out at SBC. Sure, the company had hiccups, but it's not bad if you live in a major metropolitan area. I think maybe people don't write reviews of services as often when the services work, but ...
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Oct 15 '05
Pros: The service of this Organized Crime Syndicate works when their SMTP server isn't blacklisted.
Cons: SBC supports spammers, and lies. Billing fraud is rampant, facilitated by co-opting state PUCs.
Summary: My connection has been VERY flaky lately, and SBC support was poor. The support folks I spoke with when I called can't do anything but follow a fixed script; giving them information about the symptoms I was seeing was useless; they refused to pay any ...
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Sep 19 '05
Pros: Reasonably reliable service over 5 years
Cons: Sleazy pricing practices
Lousy customer service
Summary: Charles said: [Q]called the CA 800#, was able to re-rate no problem, took forever on hold while waiting for approval though, but no hassle. renew at 14.95, 1 yr contract.[/Q] I called the CA # (800-579-7861, which I thought was the direct line for ...
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