SBC Yahoo

Pros: Absolutely NONE
Cons: Their reps have NO idea how to do their job.

October 8, 2003 I called SBC to order a basic phone package along with DSL service. I was on hold for about 20 minutes before I got a customer service rep. She was polite and very thorough with all the information. I gave her my info and within 20 minutes ...

Pros: Large company that promise to bring on the complete residential communication solution to everyone
Cons: Reality: SBC is always right, it is the customer that's wrong.

I ordered both the landline & DSL service for my new home through SBC 8/13. The customer service rep told me this is a one stop shopping -ordering both landline, long distance & DSL from SBC will be a complete solution for me. Now I think this got to be ...

Pros: Billed to your phone service Got a good deal on price
Cons: Too many technical problems Tech support reps hard to understand...language barrier due to accent

Trying to save money, I left AOL to go with SBC Yahoo Dial. Since DSL isn't available in our area, ...

Pros: Fast; Easy Connection; Customer Service; Easy billing
Cons: Clunky Install; Custom Browser

Ordering I ordered SBC DSL by calling my local phone company SBC to inquire about DSL servic ...

Pros: Installation kit is well thought out.
Cons: Required four calls for help

I have had cable modem service in my home for more than a year and other than a few outages and pret ...

Pros: Easy to set-up and lots of local numbers.
Cons: Some of the staff members lack basic knowledge.

I am a former CompuServe user. First the price is better if you have SBC as your phone company ...

Pros: Fast internet access, easy setup guide, inexpensive.
Cons: Some problems may occur during connecting, but nothing major.

I purchased my SBC Yahoo DSL in May of this year (2003), and I’m pleased to say that it’s up and run ...

Pros: Incredibly easy to set up - I was really shocked.
Cons: Some software incompatibilities. Stored files CANNOT be hyperlinked from other web sites!!!

I read all the horror stories on e-opinions, and I have to say I was bracing myself for a really bad time.

I chose SBC because nobody else seemed to provide DSL to my area.

I ordered the Standard Plus package from SBS at $34.99 a...

Pros: Can use their nationwide dial-up numbers, easy setup.
Cons: Horrible customer service, unreliable connection, one year contract, $200 termination fee!

When my cable internet service was going to jack up its prices, I decided to switch to DSL. Supposedly it was supposed to also be fast and reliable, plus they had a deal where it would be $34/month for 6 months. What a huge, huge mistake I made.
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Pros: A full face of YAHOO Browser; colorful;
Cons: This browser takes over!!!

I was talked into trying SBC YAHOO when solicited after I called in about Cingular telephones. Price break for two years; all-in-one billing feature. Supposedly more speed.

When I installed the program, just like that. . .it took over and...

Pros: High speed internet access at an affordable price, easy setup, billed on phone bill.
Cons: Doesn’t always connect the first time, glitchy software.

The folks who I chat with on a regular basis have been wondering why they haven’t been seeing me online in the evening as much. My answer is three letters.

D. S. L.

That’s right, after years of living in various...

Pros: One word... SPEED!
Cons: Periodic connection lag, software may conflict with certain applications

I have heard of the pros and cons of having DSL, but from the discouraging reviews of SBC Yahoo!DSL, I suppose these reviews are based on gearheads/techie experiences. Since I'm neither, I'm glad to say I've had no problems with it thus far.

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Pros: In some areas can be billed on your phone bill.
Cons: Lack of customer service and technical support skills among their associates.

I live in Southern California, where SBC was formerly called PacBell. Awhile ago, their internet services merged or otherwise linked with Yahoo (both dial up and DSL). It was a marriage made in ... well, not heaven.

The amount of spam mail...

Pros: Fast internet access at a good price with easy setup.
Cons: I can't get my wife off the internet so that I can use the computer.

I signed up for SBC Yahoo! DSL before I read the epinions reviews by other users. Then I read the reviews and started feeling queasy--it certainly appeared that everyone else's experience had been a sleigh ride through hell. Nonetheless, I didn't...

Pros: "supposed" to be able to surf and use the phone at the same time
Cons: It doesn't work!

Leave it to me to mess up a good thing. I have been on Cable Internet for over a year now. Well I decided on a spur of the moment to save some money by switching to Yahoo DSL. Big Mistake! First of all, I did get a good deal. Well, it would ...