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Saint Patrick's of Texas Winery and Brewery Supply - www.stpats.com

Saint Patrick's of Texas Winery and Brewery Supply - www.stpats.com

Overall service rating:  Store Rating: 1.5
Reviewed by 24 customers

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Showing 1-20 of 30 reviews Page 1 2   Next
Date Rating
Overall Rating:Store Rating: 1.0
 

St. Patrick's of Texas: Fractious and Fraudulent

by , Nov 2, 2011 Rated a Helpful Review
Hello folks, hope I can help someone out by sharing this story.I just spent several thousand dollars at St. Pat's on new equipment, and was promised that the final part necessary to make the equipment functional would be available in ...
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Overall Rating:Store Rating: 1.0
 

I do not understand how this company can stay in business

by , Oct 19, 2011 Rated a Helpful Review
I wish I had gone to this web site before calling St. Patrick's of Texas. I never saw a company with so many consistantly extremely negative reviews. I wish I knew their secret for staying in business, because even many good companies don't ...
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Overall Rating:Store Rating: 1.0
 

Absolutely horrible

by , Oct 14, 2010 Rated a Helpful Review
I have had a horrendous experience with this company. I own a start up winery, and I purchased over $10k worth of equipment from them. My purchase arrived dirty and apparently previously used. No problem, I clean it up before Crush. I DID get my shipment ...
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Overall Rating:Store Rating: 1.0
 

Crazy vulgar people - is this a business?

by , Jul 19, 2010 Rated a Helpful Review
I'm not surprised to see these reviews. The people working at his place are insane and have no concept of customer service. I called about a press that was sold to the previous owner of the winery I bought and asked them to describe a part as I thought I ...
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Overall Rating:Store Rating: 1.0
 

SCREWED, BLUED & TATTOED

by , Mar 18, 2009 Rated a Helpful Review
Having spent over $700 for an ebulliometer to measure the alcohol content of wine, I was floored with the RUDENESS of the woman and the PROFANITY of the man (apparently the owner!) when I called asking for assistance. This device is ...
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Overall Rating:Store Rating: 1.0
 

Horrible experience, unprofessional, lack of integrity and honesty from Miss Congeniality

by , Feb 26, 2008 Rated a Helpful Review
I am in the process of building a 25,000 gallon winery. I was very impressed with St. Pats web site. I ordered one item and paid by credit card approx. $50.00. The item never was delivered. I wrote to them 3 times asking when I could get my order. No ...
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Overall Rating:Store Rating: 1.0
 

Horrible, will never buy from them again.

by , Jan 27, 2006 Rated a Very Helpful Review
UPDATE: 04/15/2006: I purchased the Enolmatic from http://www.morebeer.com, along with a couple of filters. I've also written a letter to Tenco referencing the situation and with links (some of which appear below) expressing my displeasure and urging ...
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Overall Rating:Store Rating: 5.0
 

The Best Source on the Web for Home Brewing Supplies: St. Pat's!

by , Jan 22, 2003 Rated a Very Helpful Review
(1 Feb 2006) A note for friends of Oskaar (that tricksy fellow): Welcome to epinions.com. You are welcome to your personal opinions. You are also welcome to post your opinions on this site and enter your comments. Be apprised, however, that I am ...
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Express Reviews
Overall Rating:Store Rating: 1.0
 
The worst customer service I have ever had.
by ,Jan 31, 2014
(Show)
Over the past few years I have spent several thousand dollars with St Pats.  Recently I have had the worst customer service experience with this company.  I was  trying to get technical advice on a piece of equipment that was still under
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Overall Rating:Store Rating: 5.0
 
I am happy with St Pats!
by ,Jan 7, 2014
(Show)
Contrary to everyone else, I have had a good experience with St Pats. I have purchased close to $5,000 of tanks and equipment and am quite happy. They have the best price/quality combination I can find. They have also been very responsive to questions I
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Overall Rating:Store Rating: 1.0
 
CRAZY! My wife and I are laughing they are so nuts.
by ,Aug 6, 2012
(Not Yet Rated)
After hanging up on me when trying to place an order, I sent an e-mail expressing my concern with their customer service. Crazy Don called me a whining troll. This has to be some sort of joke. WOW! Do not order from these people are risk being sucked
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Overall Rating:Store Rating: 1.0
 
Up your meds Don! - NEVER BUY FROM HERE
by ,Jun 27, 2012
(Show)
Just trying to replace seals on the pump I bought from them, they sent me the wrong seals and called me "ignorant", a "lazy punk" and "foolish". This guy is literally off the deep end, I have no idea how they are still in business.I'm
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Overall Rating:Store Rating: 1.0
 
St. Pats, ... just the worst people I have ever dealt with.
by ,Jun 8, 2012
(Show)
Mean, nasty, rude,impolite;  if you like to be abused then this is the company that keeps giving.Ask a simple question and then you get an email back and get sworn at.  This after having spent $6,000 with them 3 weeks
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Overall Rating:Store Rating: 1.0
 
Abusive customer service
by ,Nov 2, 2011
(Show)
I had been a loyal and resonably satisfied customer of St. Pats for over 6 years and have ordered over $50K of components.  I recently called to inquire if they had any reports of issues (oil canning) of a 160 gal wine storage tank.  Don's (the
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Overall Rating:Store Rating: 1.0
 
THEY ARE INSANE MANIACS.No one cusses out their customers and expects them tocome back..
by ,Sep 19, 2011
(Show)
We have done business with st pats for 2 years.  We have received damaged tanks, merchandise that wasn't what we ordered, etc.  My husband called today to ask a question, was hung up on, called back, then cussed, and called fcking this and
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Overall Rating:Store Rating: 1.0
 
Terrible Customer Service- Do not do business with these guys
by ,Aug 9, 2011
(Show)
Had a terrible service experience with St. Pats today.  Called to try and get parts for pump I had purchased there.  On first phone call man directed me to website and hung up on me.  I found the parts but there was a listing for the 'new'
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Overall Rating:Store Rating: 1.0
 
Terrible and rude
by ,Jan 6, 2011
(Show)
I was treated horribly and rudely just for enquiring about current inventory. The replies were rude and demeaning. Thankfully The behavior prevented me from closing the deal on a large order. I followed up with this link and was not surprised at all with
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Overall Rating:Store Rating: 1.0
 
The worst....
by ,Dec 10, 2010
(Show)
Absolutely the worst experience in buying through the internet.  Ordered several fittings, which arrived quickly.  Two of the fittings were defective.  When I called the company to discuss, the individual on the other end of the line
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Overall Rating:Store Rating: 1.0
 
BAD PEOPLE! BAD QUALITY! STAY AWAY AT ALL COSTS!
by ,Sep 15, 2010
(Not Yet Rated)
They are the worst company i have ever delt with.  Rude, insulting and just plain bad.  I wouldn't even let my worst enemies deal with these people.  Poor quality products, poor service, products that are faulty and the won't stand behind
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Overall Rating:Store Rating: 1.0
 
Owner has a PhD...doesn't mean he's sane
by ,May 3, 2010
(Show)
After being a loyal customer for years and spending thousands of dollars, we called to order a replacement part and never have been treated so poorly by a customer service agent.  The owner was quick to mention that he had a PhD and didn't have time
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