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HomeWeb Sites & Internet ServicesOnline Stores & ServicesSuunto Watches

Suunto Watches

Overall store rating:  Store Rating: 4.5
Reviewed by 63 customers
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Overall Rating:Store Rating: 5.0
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I was having trouble ordering...

by BobTuc_dt1 , Apr 01 '02
I was having trouble ordering on line because of my computer, so I called, someone picked up right away, he was really knowledgable, they had all 6 accessories and the watch I wanted in stock, which I thought was pretty impressive. I would definately...
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Overall Rating:Store Rating: 3.0
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Not too bad. A little unsteady help regarding defects, but otherwise ok.

by eyeluvwatches , Mar 30 '03
Speed of order very fast. Tracking info went perfect via e-mail. A manufacturer defect was handled by manager after fighting for a while for something that should have been a "no-brainer". Other than that, overall experience was not too bad....
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Overall Rating:Store Rating: 1.0
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Does not honor "Lowest Price Guarantee."

by mlcarter , Jan 02 '03
Does not honor "Lowest Price Guarantee." Would not match much better price at REI for Suunto Vector ($143.93 vs. $199). I was going to order several items, including some that REI did not stock. Suunto Watches appeared to have all the items I wanted....
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Overall Rating:Store Rating: 1.0
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Don't buy, they'll do everything they can to screw you
by tworp ,Aug 26 '08
We were terribly displeased with the service from this company. First, because the billing address I provided was wrong, I received a very unprofessional and sloppy email with accusations of credit card fraud. When I promptly called to resolve the issue, the person on the phone seemed surprised that I was, in fact, not committing fraud. On top of this, the shipping service was absolutely terrible. Even though we asked to not be required to sign for our products, the company still required a signature and wouldn't take the requirement off even after a phone call. We ended up with a package we were supposed to have the next day 4 days later and had to pick it up at the FedEx office.
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Showing 1-4 of 4 reviews  

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Overall Rating:Store Rating: 5.0
 
Dec 26 '07

great
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Overall Rating:Store Rating: 4.0
 
Mar 29 '08

Very good online merchant services. I had to return part of the purchase but called them and had no problems. So i was pleased to do business with them and would do so again in the future.
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Overall Rating:Store Rating: 5.0
 
Dec 26 '07

excellent
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Overall Rating:Store Rating: 4.0
 
Mar 16 '08

Straight forward. Quick. Excellent overall.
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Overall Rating:Store Rating: 3.0
 
Mar 16 '08

minor delay but over good service
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Overall Rating:Store Rating: 5.0
 
Nov 23 '07

Great experience.
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Overall Rating:Store Rating: 5.0
 
Oct 18 '09

My only complaint was that it took several minutes of hunting to find the chest strap for my heart monitor. It was not clear what area to look in, and the search function was not helpful.
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Overall Rating:Store Rating: 4.0
 
Oct 22 '08

Overall is good. But if shipping to oversea countries is accepted, that will be great. Act ually, I received my product via my friend in US.
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Overall Rating:Store Rating: 5.0
 
Mar 25 '08

Easy and staight forward. I would be happy to shop again with SuuntoWatches.com Not only was the shopping easy I really like the product as well!
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Overall Rating:Store Rating: 5.0
 
Oct 29 '08

No problems
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Overall Rating:Store Rating: 5.0
 
Dec 08 '08

Very good web site easy to navigate
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Overall Rating:Store Rating: 5.0
 
Oct 27 '08

I understand shipping most items with a required signature, but for a very inexpensive replacement part, my having to be at home to receive it was an imposition. Other than that, it was a great experience and I'd do business again.
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Overall Rating:Store Rating: 5.0
 
Oct 29 '09

I phoned Suunto to inquire about a replacement band for my watch. The person I spoke with directed me to SuuntoWatches.com. The website was straight forward. The shipment confirmation e-mail came quickly, with a helpful tracking link and a delivery date. The item arrived on that date. A fine experience.
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Overall Rating:Store Rating: 4.0
 
Sep 11 '08

Was easy like it should be
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Overall Rating:Store Rating: 5.0
 
Nov 19 '07

EVERYTHING WAS GREAT. I GOT THE WATCH IN A COUPLE OF DAYS. THE WATCH IS GREAT AND I LIKE IT.
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Showing 1-15 of 60 surveys Page 1 2 3 4 - View all Next



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