Speed of order very fast. Tracking info went perfect via e-mail. A manufacturer defect was handled by manager after fighting for a while for something that should have been a "no-brainer". Other than that, overall experience was not too bad....
Does not honor "Lowest Price Guarantee." Would not match much better price at REI for Suunto Vector ($143.93 vs. $199). I was going to order several items, including some that REI did not stock. Suunto Watches appeared to have all the items I wanted....
I was having trouble ordering on line because of my computer, so I called, someone picked up right away, he was really knowledgable, they had all 6 accessories and the watch I wanted in stock, which I thought was pretty impressive. I would definately...
buyer beware - horrible customer service by chevette88,Oct 12 '10
horrible horrible customer servicedo not buy from this companythe watch was extremely hard to use, the foot pod was inaccurate and they do NOT accept returns (that part is in small
Don't buy, they'll do everything they can to screw you by tworp,Aug 26 '08
We were terribly displeased with the service from this company. First, because the billing address I provided was wrong, I received a very unprofessional and sloppy email with accusations of credit card fraud. When I promptly called to resolve the
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