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The Lakeside Collection Online Store

The Lakeside Collection Online Store

Overall service rating:  Store Rating: 2.0
Reviewed by 167 customers

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Showing 1-185 of 185 reviews   Back to paged view
Date Rating
Overall Rating:Store Rating: 5.0
 

VERY PLEASED.......

by , Nov 8, 2012 Rated a Helpful Review
"I too had read the reviews and was sceptical about ordering from them. I didnt want any mishaps as this was a large order and was christmas gifts for our kids. There was many reviews that talked about items saying that they were in stock when they ...
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Overall Rating:Store Rating: 4.0
 

VERY GLAD I took a chance on them!

by , Nov 5, 2012 Rated a Helpful Review
I had received a Lakeside Collection catalog somehow, and went online to order. With a huge shopping cart of really good buys (I compared to other stores), I went searching online for free shipping coupons (which I didn't find). But I figured the reallly ...
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Overall Rating:Store Rating: 1.0
 

CAUTION-UNRELIABLE SHIPPING-POOR CUSTOMER SERVICE

by , Dec 2, 2011 Rated a Helpful Review
This was a first time order for me with Lakeside Collection. I ordered early to make sure things arrive on time or before Christmas.  Ordered 10/2011, but as of 12/3/2011 nothing has arrived.  I contacted Lakeside customer service and they told ...
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Overall Rating:Store Rating: 3.0
 

Cheaply made product experience....

by , Mar 27, 2011 Rated a Helpful Review
Never had a problem with shipping, BUT several times the quality of the item was VERY BAD!! (see update at end of article)This last time I ordered a side table with an oriental design, that lights up.  You could use it to set ...
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Overall Rating:Store Rating: 1.0
 

Worst. Experiance. EVER. I wont order with them again!!!

by , Dec 14, 2010 Rated a Helpful Review
I will never EVER order a single thing from this company again. I ordered my product on 12/03/2010. I was told that I would receive it on 12/08/2010. I called them on 12/09/2010 because when I tracked my package on their website and the actual UPS ...
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Overall Rating:Store Rating: 1.0
 

scam alert be aware of questionable practices

by , Jul 15, 2010 Rated a Helpful Review
i ordered items online through lakeside collection over a week ago. i got the customary email when i first placed the order, and when i checked the status online one week later there was no update. i called the customer service number, which is not toll ...
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Overall Rating:Store Rating: 4.0
 

Good Merchandise, Great Shipping for an Amazing Price!

by , Dec 28, 2009 Rated a Helpful Review
I recently bought several things from Lakeside Collection, despite my concern for the many negative reviews.  I purchased the Wooden Furniture Collection in black (including coffee table, side table and console table) along with some small household ...
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Overall Rating:Store Rating: 5.0
 

I like Lakeside's items, packaging, and prices. Can't be beat.

by , Sep 15, 2009 Rated a Very Helpful Review
I was surprised readiing some negative feedback regarding Lakeside Collection. We never heard of Lakeside Collection until their interesting, colorful catalog was mailed to our home. I couldn't believe a store, with so many ...
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Overall Rating:Store Rating: 2.0
 

completely mixed feelings on product and service

by , Aug 23, 2009 Rated a Very Helpful Review
I have mixed feelings about this store.  The first time I ordered from them I got my entire order very quickly and everything that arrived was quite nice.  Problem was only half came because they didnt' have the rest of it.  They sent me a ...
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Overall Rating:Store Rating: 1.0
 

Awful, terrible, waste of time, delivery sucks, no concern for the customer!!!!!

by , Jun 1, 2009 Rated a Helpful Review
WOW!!!! I just move to my new apartment and my mother thought this might be a good catalog to order from, so I did.  I ordered things in January of '09, and the first thing I must say that turned me off was the fact that the shipping charges were ...
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Overall Rating:Store Rating: 1.0
 

Monkeys must be in charge of this company

by , Jan 9, 2009 Rated a Helpful Review
I have been totally dissatisfied with my experience with The Lakeside Collection. I am not going to complain that it took over a week for my order to even process during the busy Christmas season and thus I didn't even know that they were ...
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Overall Rating:Store Rating: 1.0
 

Lakeside can jump in a lake.

by , Dec 18, 2008 Rated a Helpful Review
Lakeside has the MOST HORRIBLE customer service ever! I placed an order two week ago with Lakeside after recieving their catalogs for a year. I had three items that were intended to be Christmas gifts and were definately cheaper than anywhere else by a ...
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Overall Rating:Store Rating: 1.0
 

DROWNING IN THE LAKE...

by , Dec 15, 2008 Rated a Helpful Review
Never, never, did I say NEVER?  Yes!  NEVER AGAIN!  Ugh… Lakeside Collections is the absolute worst online shopping experience that I have ever encountered.  Several weeks ago, I ordered almost $400 worth of items … some ...
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Overall Rating:Store Rating: 1.0
 

SUCKED! and would never use again.

by , Dec 15, 2008 Rated a Helpful Review
This company SUCKS with a capital "S".  Why would they say an item order was processed and then shipped for delivery and they turn around and say its been cancelled due to the item is no longer available.  I was looking all over for this item ...
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Overall Rating:Store Rating: 1.0
 

If ordering for the holiday season, have alternative gifts in mind...

by , Dec 1, 2008 Rated a Very Helpful Review
Due to the economy and Lakeside's great prices, I placed an order online on 11/18 for many of my family's Christmas gifts.  It is 12/1/08 and I have yet to receive any of my items. When I placed the order all items showed as "in stock" and ...
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Overall Rating:Store Rating: 3.0
 

Slow but items decent...satisfied overall

by , Nov 24, 2008 Rated a Very Helpful Review
I placed an order on Nov. 7 and came across a lot of bad reviews afterwards.  I got mighty nervous wondering if my things would come before Thanksgiving.  I also wondered about the quality of merchandise.  I got the $60 girls chair on Nov. ...
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Overall Rating:Store Rating: 1.0
 

totally irritated

by , Oct 21, 2008 Rated a Helpful Review
I have to agree! I ordered two small items for Halloween on October 7, and as of today, October 21, I still have not received my order. Both items were listed as in stock, or I would not have ordered them. I also received a shipping notice from ...
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Overall Rating:Store Rating: 5.0
 

$200 order, recieved items in 2 weeks!

by , Sep 26, 2008 Rated a Very Helpful Review
After reading all of the complaints on here, I was very hesitant to order from the Lakeside Collection. However, I found so many great things at such great prices that I couldn't resist.I sure am glad I did! I don't know what everyone complains ...
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Overall Rating:Store Rating: 1.0
 

Terrible Service and Quality

by , Sep 9, 2008 Rated a Helpful Review
I can't recommend anything about this store. My fiancee and I ordered a couple of end tables. The very next morning we realized that we needed them shipped to her house instead of mine. She called and was told it couldn't be changed until 24 hours had ...
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Overall Rating:Store Rating: 1.0
 

PLEASE READ THIS BEFORE ORDERING FROM LAKESIDE COLLECTION!! AND THEN DON'T ORDER!! GO ELSEWHERE.

by , Jul 31, 2008 Rated a Helpful Review
This is the absolute WORST online store on the internet!!! I will never, ever order from them again, and I strongly advise you not to either. As the prior reviewer said before me, EXPECT to wait ridiculously long for your merchandise, IF you ever get ...
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Overall Rating:Store Rating: 1.0
 

Absolutely LOUSY

by , May 20, 2008 Rated a Helpful Review
So far this year, my only experience with Lakeside is ordering items - I have yet to RECEIVE anything. I placed 3 orders this year and they were all cancelled without any notification. I've placed orders in previous years with only one problem so I ...
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Overall Rating:Store Rating: 1.0
 

Pay and then Wait For Months - The Customer Comes Last

by , May 13, 2008 Rated a Helpful Review
Terrible. You're better off spending your time and money shopping elsewhere. I placed an order for around 6 different items from their most recent catalog, and placed the order online. Every item was backordered, but they don't tell you until you ...
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Overall Rating:Store Rating: 1.0
 

Lousy...and unlawful!

by , May 5, 2008 Rated a Helpful Review
The online ordering process does not tell you that the items are out of stock; on top of that they "false scan" their items for the month end, this allows them to bill your card, take the money and say they have shipped your items when in fact, they ...
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Overall Rating:Store Rating: 3.0
 

Great Selection and Prices

by , Apr 23, 2008 Rated a Helpful Review
So far, so good here. My mom likes them, too. Great selection, when they have it! The NFL stuff they carry at times, is always gone, gone, gone! I purchased a Steeler clock and it has yet to tick.....no, it's not the batteries! I've also purchased other ...
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Overall Rating:Store Rating: 4.0
 

Decent experience, good products, long shipping time

by , Jan 2, 2008 Rated a Very Helpful Review
Can't say I've had a similar experience to most of the people here. I ordered about 30 items during the last week of November and received all but one of them in time for the holiday. One item shipped incorrectly and that wasn't a holiday gift. ...
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Overall Rating:Store Rating: 3.0
 

Fair..to poor. I would not recommend them to anyone else.

by , Dec 21, 2007 Rated a Helpful Review
I received a catalogue this past fall. I never heard of Lakeside Collection before that. I browsed through and saw many items I wanted to purchase as gifts and also additional items for myself. I spent over $250 for both birthday gifts for family ...
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Overall Rating:Store Rating: 1.0
 

AWFUL...HORIRBLE...Don't waste yout time.

by , Dec 18, 2007 Rated a Helpful Review
DO NOT BUY FROM THIS COMPANY!!! I placed an order in NOVEMBER for Christmas gifts; Never came. I finally got to "customer service" (if that's what one would call it). They couldn't find my order (even though I had a confirmation # sent via e-mail). ...
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Overall Rating:Store Rating: 1.0
 

Horrible shipping times, offensive customer service reps, mediocre quality merchandise

by , Oct 26, 2007 Rated a Helpful Review
The products that Lakeside carries are really unique, and probably the only reason I've subjected myself to the hell that is ordering from them the four times I've done so. I have had items shipped to me from Japan faster than Lakeside can ship two ...
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Overall Rating:Store Rating: 1.0
 

Dollar store quality shipped to your door

by , Oct 5, 2007 Rated a Helpful Review
I'm through ever ordering from Lakeside again after the last few experiences. For the most part I have received the correct order and in a somewhat timely fashion, though not all in one shipment, but that has been the high point. Yes, the prices are ...
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Overall Rating:Store Rating: 2.0
 

Sloooow shipping, cheap products.

by , Jul 12, 2007 Rated a Very Helpful Review
Slooooooooow shipping. I placed an order in mid June and finally got it yesterday. It took almost a month for an in-stock item! And if you are ordering "furniture", be advised that it is cheap chinese junk and a giant pain to assemble. I ordered the ...
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Overall Rating:Store Rating: 1.0
 

Back ordered, delayed shipping and lies about the delayed shipping!

by , Jun 4, 2007 Rated a Helpful Review
I placed an order with The Lakeside Collection on the 15th of May for 3 items. 1 of the items was back ordered which was not really a problem for me at all - I know those things happen. They finally sent me an email saying that 2 of my things were ...
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Overall Rating:Store Rating: 1.0
 

Don't buy from these people unless you want ripped off.

by , May 27, 2007 Rated a Very Helpful Review
I bought 2 items at The Lakeside Collection, They took my money and didn't send anything. I sent 3 e-mails to ask why and all they sent me was an e-mail that said to check my status and for 10 days now it just said ready to ship. I think this is rude and ...
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Overall Rating:Store Rating: 3.0
 

Easy ordering, not great with fast shipping

by , Mar 17, 2007 Rated a Very Helpful Review
I receive a catalog for this company out of the blue last fall. I had never heard of this company before. As I looked through he catalog and was amazed at the variety of items they offered, and the low prices they were selling for. I immediately thought ...
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Overall Rating:Store Rating: 1.0
 

Horrible Quality Parts and Customer Service

by , Jan 11, 2007 Rated a Very Helpful Review
My first and LAST time doing business with this company!!! My wife ordered a wooden dollhouse for our daughter as a Christmas gift. I can't recall the order date, however we did receive it before Christmas. When we received the package, the cardboard ...
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Overall Rating:Store Rating: 2.0
 

So-so experience, items are cheap, order EXTRA early

by , Jan 4, 2007 Rated a Very Helpful Review
Lakeside is cheap, and that's what you GET! It's appealing because the prices are so dang cheap. But then again, you will get what you pay for. Some of the items are cheap. Their customer service is completely lacking. I ordered a Toy for a baby and ...
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Overall Rating:Store Rating: 1.0
 

Will never purchase from Lakeside companies again!

by , Jan 4, 2007 Rated a Very Helpful Review
I will never purchase from the Lakeside Collection again. I, too, enjoyed the selection of products at very reasonable prices, along with the easy site navigation and checkout, but their track records regarding shipping, all too often backordered items, ...
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Overall Rating:Store Rating: 3.0
 

Lakeside Collection: Unqiue Gift Ideas for the Casual Shopper

by Bryan_Carey is a Top Reviewer on Epinions in Online Stores & Services, Nov 24, 2006 Rated a Very Helpful Review
The holiday shopping season is here and like many of the people reading this review, I will be conducting a large portion of my shopping on- line. I will likely visit some old favorites (Amazon.com, Overstock.com, Walmart.com, etc) for my shopping needs ...
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Overall Rating:Store Rating: 3.0
 

Jumping In A Lake ~ Lakeside Collection Online Store

by , Aug 23, 2006 Rated a Very Helpful Review
The Lakeside Collection catalog has been finding its way into my mailbox for quite a few years. I know my mom has ordered from the catalog several times and had always been (relatively) pleased. So last year when I found a few things I wanted in ...
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Overall Rating:Store Rating: 4.0
 

Pretty good.

by , Jun 10, 2006 Rated a Helpful Review
I have ordered numerous times from Lakeside and find it to be a fine experience. While it is true that things can come in dribs and drabs and not in as timely a fashion as I'd like, I've been overall satisfied. The items, for us, tend to be inexpensive ...
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Overall Rating:Store Rating: 1.0
 

HORRIBLE -SLOW -RUDE -Do not order from Lakeside Collection

by , May 17, 2006 Rated a Very Helpful Review
Do Not order from Lakeside unless you are prepared for long delivery times, lousy/rude customer service and misleading information. I ordered some items in the morning on Friday 5/12 online. By Wednesday 5/17 they had still not even verified my credit ...
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Overall Rating:Store Rating: 1.0
 

Items never ship, or are backordered

by , Mar 17, 2006 Rated a Helpful Review
Like others, placed an order because the prices were great! Shipping cost wasn't too bad either, and there were items here I couldn't find elsewhere. Well, checked my order online after a week and noticed that 2 of my 3 items were backordered. I was ...
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Overall Rating:Store Rating: 1.0
 

DO NOT ORDER ANYTHING FROM THIS COMPANY!!!!

by , Feb 27, 2006 Rated a Helpful Review
I ordered 2 items from this website on 1/16. It is now the end of February and I haven't received either item. Both were in stock when I placed my order. According to the tracking feature on their website, the "shipper received notification" in January. ...
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Overall Rating:Store Rating: 1.0
 

Poor grades on every level!

by , Jan 22, 2006 Rated a Very Helpful Review
How I wish I had done research on The Lakeside Collection before I ordered from them in December!! I received a Christmas catalog from this company in the mail and decided, to my regret, to place an order with them. (My first clue about this company ...
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Overall Rating:Store Rating: 1.0
 

nasty ,very very nasty.dead beat busness. crooks from hell!!

by , Jan 7, 2006 Rated a Helpful Review
have never ever dealt with such a dead beat company before now.we are still waiting for a response from them(they don't respond)on christmas gifts we ordered a month and a half before christmas. they sent the wrong items and have not sent return shipping ...
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Overall Rating:Store Rating: 2.0
 

I will not shop there again. There are many catalogs around that carry similar items.

by , Jan 6, 2006 Rated a Very Helpful Review
I ordered four items on 12-13-05 expecting them to arrive in time for Christmas just like other catalogs I used this year. Eight days later I got a postcard saying that one of the items was unavailable and was cancelled. Then – nothing! I received an ...
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Overall Rating:Store Rating: 1.0
 

NEVER DO BUSINESS WITH THEM

by , Jan 4, 2006 Rated a Helpful Review
Like others here, I ordered early (December 1st) and as of January 4th, I still have yet to see the majority of my order. I have emailed them twice and have seen no response. Not only did they not send everything in time for Christmas, they also ...
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Overall Rating:Store Rating: 2.0
 

Good Prices, Good Stuff but Extremely Poor Customer Service

by , Dec 29, 2005
(Not Yet Rated)
My experience with Lakeside would have been very favorable had it not been for one backordered item. The prices of the items we ordered were reasonable and the descriptions and pictures of the products were fairly represented in the catalog. If the ...
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Overall Rating:Store Rating: 1.0
 

DO NOT ORDER FROM LAKESIDE!

by , Dec 16, 2005 Rated a Helpful Review
I WOULD NEVER RECOMMEND THIS STORE! Thinking that I had found a good place to do my Christmas shopping for my 3 grandchildren, I placed an order on 9 Dec 2005 for 14 items, approximataly $180 worth. Today is 16 Dec 2005, so far 7 items have been ...
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Overall Rating:Store Rating: 1.0
 

This company is a scam!

by , Dec 15, 2005 Rated a Very Helpful Review
I placed my first order with Lakeside Collection on Friday, 11/18 for two items. When I logged in to find out the status of my order on Tuesday, 11/22, the website stated that I had not placed my order until Monday, 11/21. I wasn't all that impressed ...
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Overall Rating:Store Rating: 1.0
 

Lakeside Collection is a scam.

by , Dec 6, 2005 Rated a Helpful Review
I am having a horrible experience with Lakeside Collection. My order of Christmas decorations was on back order for a long time. I sent them a e-mail canceling the order as I found the same decoration at the same price at Ace Hardware local (brick ...
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Overall Rating:Store Rating: 3.0
 

Need to improve their return policy on defective and backordered merchandise.

by , Nov 22, 2005 Rated a Very Helpful Review
I am updating my previous review about Lakeside Collection Online Store. Lakeside sells various types of merchandise -- everything from clothing to garden tools. I would compare them to ABC Distributing in the type of merchandise that they sell. I ...
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Overall Rating:Store Rating: 5.0
 

Still Has A Great Selection, Amazing Prices, Reasonable Shipping Time.

by , Nov 11, 2005 Rated a Very Helpful Review
I love the Lakeside Collection Online Store. About two months ago my mother gave me the Lakeside Collection Holiday Catalog. I'm not much of a catalog shopper, or even an online shopper for that matter, but as I browsed through it, I couldn't believe how ...
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Overall Rating:Store Rating: 1.0
 

AVOID AT ALL COST - DO NOT ORDER FROM THEM

by , Jul 23, 2005 Rated a Very Helpful Review
My wife and I have twice ordered from the Lakeside Collection and in both circumstances have had identical problems. When ordering online, they are quick to take the order and process the card to receive your money, but seem to adopt a "we'll send it to ...
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Overall Rating:Store Rating: 3.0
 

25% of my order came on time! Low prices but unreliable.

by , Jun 1, 2005 Rated a Very Helpful Review
I found Lakeside Collection while searching for a specific toy (a kids cleaning caddy) for Christmas this year. They had the best price and I found a few other items I that would work for gifts. Lakeside has a great selection of gifts for everyone. ...
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Overall Rating:Store Rating: 3.0
 

We had a good experience with LakesideCollection.com...

by , Nov 23, 2004 Rated a Very Helpful Review
Overall LakesideCollection.com is a website that has a little bit of everything for your gift-giving needs. We received a catalog in the mail for some reason as of yet unknown and after perusing my wife had a list of items to buy for ...
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Overall Rating:Store Rating: 1.0
 

These bargains come at too high a price! Miscalculated shipping. Broken item, never replaced. Unresponsive.

by , Mar 5, 2004 Rated a Very Helpful Review
My problem began on 22 December 2003 when I received the product. My order was for a wood dog shaped pet feeder. (I also ordered other items, but received one other due to the fact that they did not have any of the other items I ordered.) The package ...
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Overall Rating:Store Rating: 2.0
 

I guess I lucked out!

by , Dec 29, 2003 Rated a Very Helpful Review
It wasn't until after I had ordered from The Lakeside Collection that I started reading their reviews here, and I must say, I was worried. It seems like no one has gotten good service from this company. So I crossed my fingers and waited! I had placed ...
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Overall Rating:Store Rating: 1.0
 

Never Again! World's Worst Customer Service!

by , Dec 18, 2003 Rated a Very Helpful Review
On November 25, I ordered two Xmas items on line. The order status was "Ready to Ship." Two weeks later, I had received nothing and the status remained "ready to ship." I sent an email asking if there was a problem and received no response. A ...
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Overall Rating:Store Rating: 1.0
 

Buyers Beware! Terrible Customer Service Not All Products Shipped Can not Cancel your order

by , Dec 12, 2003 Rated a Very Helpful Review
Not long ago I received a catalog from Lakeside. I was very interested in their products and hey the prices were to good to be true. Well I decided to place a small order(just to check them out) I had read some bad reviews on their company and talked ...
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Overall Rating:Store Rating: 3.0
 

Lakeside Collection.com; A Mixed Bag

by , Nov 8, 2003 Rated a Very Helpful Review
According to the Lakeside Collection slogan: “good things in life don’t have to cost a fortune.” To that sentiment, I would like to add my own maxim: “products ordered on websites should be consistently available and arrive faster than the speed ...
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Overall Rating:Store Rating: 4.0
 

Love merchandise; hate customer service policies.

by , Jan 6, 2003 Rated a Very Helpful Review
I placed my Christmas order in early November and though the shipment was about 10 days later than promised, I received all but two items (@$19.95/each) and received two items I had not ordered (@$4.95/each). I notified them of the error and was told...
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Overall Rating:Store Rating: 4.0
 

Christmas Shopping Almost Done!

by , Nov 4, 2002 Rated a Very Helpful Review
Almost all of my Charistmas shopping is done for the year. The Lakeside Collection offered a wide variety of choices, and at the prices they have - I bought extra stocking stuffers for everyone on my list. Ordering was easy and efficient. Merchandise...
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Overall Rating:Store Rating: 1.0
 

Lakeside - Customer Service

by , Oct 25, 2002 Rated a Very Helpful Review
I ordered 3 items from their catalog & ordered on-line; one item was correctly received apart from the other two. When the box containing two items was received, it only contained one item I had ordered and some other item I had not. I advised them of...
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Overall Rating:Store Rating: 4.0
 

I'd buy again.

by , Oct 18, 2002 Rated a Very Helpful Review
After reading the "The Lakeside Collection Doesn't Let You Collect Merchandise" review I was unsure about ordering from Lakeside Collection. I decided to go ahead since I was interested in a number of items and the prices were very reasonable.
...
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Overall Rating:Store Rating: 5.0
 

I'll Be A Customer for Life!

by , Oct 17, 2002 Rated a Very Helpful Review
My experience with The Lakeside Collection has been the opposite of the other reviewer. I have ordered multiple times from multiple catalogs and been pleased with the service each time. I find the website easy to use, the merchandise represented...
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Overall Rating:Store Rating: 1.0
 

The Lakeside Collection Doesn't Let You Collect Merchandise

by , Jul 30, 2002 Rated a Very Helpful Review
I’m sure that you’ve all heard the expression, “Too good to be true.” Well, that certainly applies to The Lakeside Gifts Collection both online and by catalog. Their prices are wonderful on all that they offer. I’ve found out the hard way that the reason...
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Express Reviews
Overall Rating:Store Rating: 2.0
 
VERY SLOW shipping....
by ,Nov 22, 2013
(Show)
Slow, slow, slow.  "And it is just the way we do businees" attitude.  Do NOT expect anthing speedy from this group.  It has taken 10 days just to get this half way across the country.  The info proveded by UPS is abreviated by this
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Overall Rating:Store Rating: 1.0
 
HORRIBLE
by ,Sep 15, 2013
(Show)
I am taking a trip to London and ordered 2 pair of comfy pants 2 weeks before the trip.  The other items I orderes from other online sellers have all arrived in time for my trip, and also allowed me the opportunity to choose my shipping method.
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Overall Rating:Store Rating: 2.0
 
Clothing is questionable
by ,Oct 8, 2012
(Show)
Ordered the set of 4 long sleeve v-neck tops for $19.95.  The shipping took a little longer than stated. Ordered larger size than needed in case they shrunk.  Noticed all the labels say preshrunk on them however they all shrank at least 4 - 5
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Overall Rating:Store Rating: 1.0
 
very slow order employee are very rude.
by ,Mar 7, 2012
(Show)
placed my order over 45 days ago. keep getting calls and emails telling me to confirm my credit card info. They have the slowest ordering process and their people that they have handling the credit cards are not the smartest employees around. they
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Overall Rating:Store Rating: 1.0
 
Lakeside will not give full refund
by ,Feb 7, 2012
(Show)
I returned two tables to Lakeside Collections because they were junk. When you went to put them together the fake wood broke. They sent me two return labels by e-mail and one UPS label. I taped the two boxes together and returned. ups
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Overall Rating:Store Rating: 3.0
 
Very good experiance
by ,Dec 21, 2011
(Show)
I have seen some bad reviews but I orderd several items from them this year for Christmas and was very pleased with my order. Great price and my grandkids loved the hopper horse's I got them! I had one item that was on back order but it has been shipped
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Overall Rating:Store Rating: 3.0
 
Expect SLOW SHIPMENT
by ,Feb 20, 2011
(Show)
Nice variety of items, good prices, but VERY SLOW to ship your order! I have not as of yet, had any problems with this company. (I have shopped from them for about 2 - 3 years.)  I just don't like the fact that they are SO SLOW about
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Overall Rating:Store Rating: 4.0
 
Glad I took my chances
by ,Jan 28, 2011
(Show)
I was hesitant to order from Lakeside Collection after reading various poor reviews. However, I decided I would take my chances. Everything turned out great. I ordered 5 smaller items and 1 large furniture item. Everything was ordered on 1/24 and on 1/26
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Overall Rating:Store Rating: 1.0
 
AWFUL
by ,Jan 17, 2011
(Show)
Very disappointed with the lack of efficiency that this company has provided to me.  I cancelled an order on Dec. 13th which was supposedly in stock when I bought it.  Now this company is sending me the item and I have to take time to correct
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Overall Rating:Store Rating: 1.0
 
HORRIBLE SITE. Do not buy from them!!!
by ,Dec 28, 2010
(Show)
HORRIBLE. They didn't tell me that my order was on backorder so 2 weeks after not getting a package, I emailed them and they said they cancelled my order and I would not be charged. 2 Months later, I get the package and my card is charged. I emailed them
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Overall Rating:Store Rating: 1.0
 
Poor quality/customer service.
by ,Nov 2, 2010
(Show)
Terrible quality.  Had to return.  Also order was split-shipped because item was out of stock, not not when I ordered. I would not have ordered it in the first place.  Cancelled the 2nd part of the order, but they sent it anyway.
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Overall Rating:Store Rating: 1.0
 
STAY AWAY FROM THIS COMPANY
by ,Sep 28, 2010
(Show)
Soemone at Lakeside stole my debit card information and made expensive purchases in several stores near their Merrilville location. Before I ever even placed my order I noticed Lakeside's advertised BBB rating in which they state
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Overall Rating:Store Rating: 1.0
 
Horrible
by ,Jul 17, 2010
(Not Yet Rated)
Unfortunatly, my wife discovered a catlog for the lakeside collection about 2 years ago. She has ordered things from them twice. Instead of getting your order together all at once, charging you credit or debit card, then sending you your items, they
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Overall Rating:Store Rating: 1.0
 
Bad Communication. Lied about stock and delivery. Never order from again!
by ,Jul 7, 2010
(Not Yet Rated)
Worst catalog experience ever. Never told me item's were on backorder until after purchased. Couldn't get responses or updates. Still waiting on items that were ordered over a month ago! Told me item's were shipped. Never received them. Didn't give
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Overall Rating:Store Rating: 1.0
 
NEVER again!
by ,Jan 21, 2010
(Not Yet Rated)
What a waste of time!  This has to be the worst catalog company to order anything from and I ought to know because I do about 90 percent of all my shopping and purchases online.  To anyone who receives a paper catalog, just recycle it and
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Overall Rating:Store Rating: 1.0
 
Randomly cancels items from order.
by ,Dec 10, 2009
(Show)
What the hell?!?  I made an order and everything seemed to be good, but low and behold a week or so later I'm told not that my items are on backorder, but that they have been outright cancelled!  Why even let me bother ordering them in the
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Overall Rating:Store Rating: 1.0
 
Horrible, frustrating, time comsuming e, disappointing
by ,Dec 7, 2009
(Not Yet Rated)
Placed order online 9/5/09 did not ship for 2 weeks, tried to track it, via email, phone etc, no one could find it. Finally told it was returned to Lakeside. They shipped it again, again it did not arrive, was sent back. After numerous
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Overall Rating:Store Rating: 1.0
 
Stay away!! Very Poor Customer Service!
by ,Nov 25, 2009
(Show)
Stay away!! You are warned!! The web site has no information on my order. They do NOT respond to my emails. Hold time is OVER 30 minutes. I ordered my sheets over 2 weeks ago and have yet to get any status on my order. I WILL NEVER ORDER FROM THIS
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Overall Rating:Store Rating: 1.0
 
Stay away from this company!
by ,Nov 19, 2009
(Not Yet Rated)
ALERT! Do NOT! do business with this company I had a total order of 152.00 and they have hit my credit card three times in the last three days ! for very small amounts 9.47 19.50 etc.. And then you cannot contact these people! and on top of that ! half
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Overall Rating:Store Rating: 1.0
 
Defective product, not given full refund. Don't waste your $
by ,Nov 16, 2009
(Show)
Cheap Products, Terrible Customer ServiceYou deseve better than this!I ordered a set of purple stripped sheets that looked cute in the catalog.  The material was so thin and scratchy, I hoped they would improved after being
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Overall Rating:Store Rating: 5.0
 
LOVE LOVE LOVE Lakeside online !!!
by ,Nov 7, 2009
(Not Yet Rated)
I love Lakeside online, I started as a catologe shopper several years ago, the products are an insane value, and always of high quality. I do all my Christmas shopping with lakeside, and the online specials and clearance sales are FABULOUSE! Iv never
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Overall Rating:Store Rating: 1.0
 
Never had a problem...until recently.
by ,Oct 12, 2009
(Show)
I placed an order with Lakeside and my items arrived pretty quickly.  Part of my order consisted of three decorative wall plaques.  When I received them, I was very dissappointed.  The picture on the site was very misleading.  The
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Overall Rating:Store Rating: 1.0
 
The Lakeside Collection Online Store.
by ,Oct 4, 2009
(Show)
Please dont buy from here using a credit card. I order  some items and when I order the merchandise they took out for the merchandise and the shipping cost. then a couple days later they recharged me again fror shipping. I called the customer
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Overall Rating:Store Rating: 5.0
 
FANTASTIC! Highly recommend for early Christmas shopping.
by ,Sep 30, 2009
(Show)
I read reviews here and was a little leery of placing my order, but risked it anyway, and I am SO glad I did!!  I placed my order on 12 Sep 09 (an order over $400 including tax and shipping), I got my first item 4 days later.  The rest of the
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Overall Rating:Store Rating: 5.0
 
Efficient and Professional
by ,Sep 29, 2009
(Show)
After reading numerous negative reviews, I was very hesitant to place an order with the Lakeside Collection.  However, there were several very reasonable items I thought would be great for Christmas gifts for my Grandchildren so I took the
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Overall Rating:Store Rating: 5.0
 
ZERO complaints!
by ,Sep 16, 2009
(Show)
I admit after reading reviews, I was a bit skeptical in ordering from The Lakeside Collection, BUT their prices were so incredible, I just had to give them a try. My thinking was... the earlier the better, while they still had items in stock.I
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Overall Rating:Store Rating: 1.0
 
Worst customer service of any catalog -- EVER!
by ,Sep 4, 2009
(Show)
Like others here have noted, I have found the customer service at Lakeside Collection (also doing business as LTC Commodities) to be atrocious.The only telephone number their website provides is NOT toll-free (1-844-847-4327) and despite the
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Overall Rating:Store Rating: 1.0
 
Potential Credit Card Fraud Concern
by ,Sep 1, 2009
(Show)
Can't speak to the product (yet), but ordered something on Saturday, and my credit card company called on Sunday with 30 unauthorized transactions on the same card.  Can't say for certain that it was Lakeside versus a PC virus, but certainly a cause
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Overall Rating:Store Rating: 4.0
 
A great way to save money on gifts and/or home decor!
by ,Jul 14, 2009
(Show)
I love Lakeside Collection!  I've ordered from them multiple times, and only once have I ran across an item that ended up not arriving before I chose to cancel the item myself, though I'd been told they did still expect it in.  I've always been
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Overall Rating:Store Rating: 1.0
 
DOUBLE CHARGED FOR NO REASON
by ,Jul 6, 2009
(Show)
My first order with them turned into a nightmare.I order 4 solar lights - great product - good price.Come to find out within 15 minutes they double charged me.Now - I have 2 charges for $49.18.  Really do not like being double charged
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Overall Rating:Store Rating: 2.0
 
Very slow filling orders
by ,Jun 23, 2009
(Show)
We have ordered from Lakeside Collections twice in the past 2 1/2 years.  Both times yielded the same results - agonizingly slow delivery.The most recent, and the largest, order was placed on May 4, 2009 and today (June 23, 2009). 
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Overall Rating:Store Rating: 3.0
 
slower than average, scary reviews, advertised goods delivered
by ,Jun 22, 2009
(Not Yet Rated)
I ordered on a Monday the 8th.  On Friday 12th the , their on-line status said my order hadn't shipped.  This is unusual in my experience, so I googled reviews of this store.  They were almost universally bad so I called and asked them to
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Overall Rating:Store Rating: 4.0
 
nice but don't go for the towels
by ,May 13, 2009
(Not Yet Rated)
i got some nice things from lakeside at good prices.just steer clear of the towels. at 19.99 per set i knew they would be thin. since i was dealing with next to no money that was ok with me, we would get by on thin towels, but oh no. these towels i
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Overall Rating:Store Rating: 5.0
 
Enjoyable
by ,Apr 13, 2009
(Show)
I did ALL of my Christmas shopping on their web site.  I received everything in a prompt manner, except for a jewelry set.  It took an additional week.  I like Lakeside and continue to shop there.  Their prices are cheap and the
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Overall Rating:Store Rating: 1.0
 
Buyer Beware!
by ,Jan 22, 2009
(Show)
Lakeside Collection has the absolute worst customer service, order processing and completion and shipping times.  Expect to wait a minimum of a half an hour (if you are lucky) to talk to a "customer service"
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Overall Rating:Store Rating: 1.0
 
I won't deal with them every again.
by ,Jan 21, 2009
(Show)
I have ordered from Lakeside for several years and have found some items to be junky and others to be fairly well made. However, I had two bad experiences with them just last month. First, I ordered a stocking holder and it came without any screws to put
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Overall Rating:Store Rating: 2.0
 
so, so
by ,Dec 12, 2008
(Show)
The products I have gotten from them are fine. When you get them...It seems that every other thing you order is either on back order or they cancel because they will no longer keep in stock, and if you have a problem with the package or it is lost good
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Overall Rating:Store Rating: 2.0
 
Not dependable at all
by ,Dec 5, 2008
(Show)
Cons:Shipping takes ages. Mercandise can be low-quality or arrive missing hardware that is impossible to replace.They promise to take care of the problems but they don`t do anything.Their customer service line is permanently
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Overall Rating:Store Rating: 1.0
 
Absolutely awful. Terrible customer service. DON'T WASTE YOUR TIME AND MONEY
by ,Dec 1, 2008
(Show)
I only wish I had read these reviews before I ordered from their holiday catalogue 2 weeks ago.  I received a letter in the mail 2 days ago stating that I still had a balance due of $6.37 from Christmas last year.  I ordered a few things for
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Overall Rating:Store Rating: 4.0
 
No Problems
by ,Nov 18, 2008
(Show)
I just bought and recieved over 175.00 worth of items from Lakeside and had no trouble at all.  They shipping costs were reasonable, the timing was great and they sent me a few emails letting me know when items would be shipped out. Also, one of the
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Overall Rating:Store Rating: 1.0
 
Never Again.
by ,Oct 29, 2008
(Show)
I only ordered one item so ordering was easy. When it arrived 2 weeks later, it was damaged. I contacted their incredibly rude, unpersonable and short customer service depatrment. I was told to return the item at my expense and they will decide
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Overall Rating:Store Rating: 5.0
 
Very Good!!!
by ,Sep 15, 2008
(Show)
I must admit that I was hesitant to order from The Lakeside Collection after reading reviews from various sites, however I figured since it was September, I had plenty of time before Christmas for products to arrive. I decided to have a positive outlook
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Overall Rating:Store Rating: 4.0
 
I love The Lakeside Collection!!!!!!!!!!!!
by ,Aug 31, 2008
(Not Yet Rated)
I have been ordering fron The Lakeside Collection for a couple of years now, and it has been GREAT!! I believe, due to the great prices and selection, they run out of the products very quick which cause a backorder an order to be cancelled. But you have
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Overall Rating:Store Rating: 1.0
 
Crappy customer relations.
by ,Aug 27, 2008
(Not Yet Rated)
I ordered a bedspread and shams from Lakeside in April and never received a confirmation. I reordered on June 10th and never heard word but at least got an initial confirmation via email. Finally, in July I checked my order status through their website
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Overall Rating:Store Rating: 2.0
 
ON-LINE SHOPPING IS GREAT , EASY , HELP FULL ,
by ,Jul 28, 2008
(Show)
NICE MAGAZINES , NICE PRODUCTS, CUSTOMER SERVICE "NON- EXISTENT". SHIPPING ,LOL , VERY VERY VERY VERY SLOW, PACKAGING VERY GOOD ! COMMUNICATION OR NOTIFICATION, NONE. WHAT TAKES SO LONG?, I DON'T KNOW AND NO-ONE THERE CAN TELL YOU. SHIPPING SHOULD BE
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Overall Rating:Store Rating: 1.0
 
Horrible, pathetic, disappointing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
by ,Jul 23, 2008
(Not Yet Rated)
Stink, stank, stunk!!! Everytime I order something, I regret it. The merchandise is great, no problem with that. I have waited MONTHS, YES MONTHS, YES MONTHS, for a delivery. My last order with them for which I am still waiting, went in, March
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Overall Rating:Store Rating: 1.0
 
Lakeside .... so far not good
by ,Jul 12, 2008
(Not Yet Rated)
So far so BAD. For an Internet business, I get better service from the companies I deal with direct out of China. Shipping time is pathetic from Lakeside. And there is no indication anywhere in the order process as to if the item is in stock or not.
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Overall Rating:Store Rating: 4.0
 
I have never had any issues with there products or there service.
by ,Feb 20, 2008
(Show)
I shop from Lakeside all the time. I have never had any issues with there products or there service. My orders have always come in a timely
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Overall Rating:Store Rating: 1.0
 
Misleading representation of items in stock.
by ,Jan 8, 2008
(Not Yet Rated)
I placed an order on December 19th, 2007 for a set of sheets. I knew they probably wouldn't arrive until after Christmas but was willing to accept that even though they said it would ship within 2 days. Within a couple of days it said the order was
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Overall Rating:Store Rating: 1.0
 
Really poor service
by ,Jan 2, 2008
(Show)
The first time I ordered from Lakeside the shipping was very slow and the item (a dragon swimming pool) was NOWHERE near the size shown in the photo unless they found miniature children to photograph - what a ripoff! I decided to try again - I'll never
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Overall Rating:Store Rating: 1.0
 
Save your time & money-DO NOT ORDER FROM LAKESIDE
by ,Dec 19, 2007
(Show)
Some think bad experiences are hit and miss...but Lakeside must be someone with a website working out of their bathroom. You can not cancel or change an order. You can not choose how your items are shipped. When they get to you is when they get to you
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Overall Rating:Store Rating: 1.0
 
AWFUL SERVICE - Buyer Beware!
by ,Dec 19, 2007
(Not Yet Rated)
This was the most horrible shopping experience I have ever endured. The first gifts I bought this year were purchased from Lakeside Collection, and out of the three items I purchased only one was able to be shipped and I wasn't notified of the
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Overall Rating:Store Rating: 1.0
 
Unprofessional practices, misleading and Crappy Customer Service
by ,Dec 13, 2007
(Show)
My experience with Lakeside has been HORRIBLE and I would not recommend them to anyone. I had placed two separate orders with them (Christmas shopping) and frequently their items were back-ordered or out of stock, however they don't even communicate that
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Overall Rating:Store Rating: 1.0
 
I really can't understand how they stay in business
by ,Oct 26, 2007
(Show)
I regret not doing my research on this company. I ordered a couple of items for my Nephew's 4th birthday about 2 weeks before his actual birthday. I naively thought I would receive the gifts in time, I was wrong. No common business courtesy emails
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Overall Rating:Store Rating: 2.0
 
I was disappointed with customer service with my last order.
by ,Sep 21, 2007
(Show)
I am not satisfied with my last order. It was sent to a wrong address and I was told that I would have to call a UPS center and check it out myself and might have to go pick it up myself.
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Overall Rating:Store Rating: 1.0
 
Extremely low quality
by ,Jun 9, 2007
(Show)
Extremely low quality, bad Chinese craftsmanship and slow delivery. I ordered a wooden garbage bin for my deck and couldn't believe how flimsy and inferior the item was. Enough said, don't order from this company.
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Overall Rating:Store Rating: 1.0
 
Loose Return Orders and Refuse to Ship New Ones BUT Take Your Money
by ,Mar 11, 2007
(Not Yet Rated)
I ordered from them once and will never order from them again. I am still fighting with them over Coffee Mugs! I received them and had to return one because of the handle being cracked and glazed improperly. These were Christmas Gifts (I ordered in
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Overall Rating:Store Rating: 5.0
 
Love Lakeside Collection!!!
by ,Feb 24, 2007
(Show)
I love Lakeside Collection. Got my first catalog in the mail from them in October of last year. I ordered most Christmas items for my family from that catalog. The items arrived in about 2 weeks from the time I placed my order. I will be buying them this
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Overall Rating:Store Rating: 1.0
 
More trouble than its worth! Buyer beware!
by ,Feb 16, 2007
(Not Yet Rated)
I paid for a motorcycle sweater in an order placed December 19, 2006. To date, this item HAS NOT BEEN RECEIVED. This is NOT an on-line store that I would order from again! When merchandise is discontinued, they do not let you know about it. Customer
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Overall Rating:Store Rating: 1.0
 
Dissatisfied
by ,Jan 30, 2007
(Show)
I placed orders with them on two separate occasions-one per a relative's request, the other was for one of my daughters. She saw a pair of fleece lined boots for $7.95 so I went ahead and ordered them. Well apparently they were out of stock and
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Overall Rating:Store Rating: 1.0
 
Unsatisfied...terrible customer service!
by ,Dec 30, 2006
(Show)
Very unhappy...ordered a scrapbook storage tower for my daughter for Christmas...went to build it Christmas Eve and there were no screws. I called a couple of days later and it took forever to get through on the phone which was long distance. They
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Overall Rating:Store Rating: 1.0
 
Lakeside.com Don't go there!!!
by ,Dec 19, 2006
(Show)
Lakeside Collection, beware terrible customer service and unfilled orders. On Nov 3, we ordered 8 items from their Christmas catalogue. November 9 we were billed the entire amount of the order to our credit card, and 5 items were shipped. Even though
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Overall Rating:Store Rating: 1.0
 
If I were to summarize how I really feel you wouldn't print it.
by ,Dec 18, 2006
(Show)
Once again (should have learned my lesson last year) still waiting for the delivery of merchandise from Lakeside Collection. I started shopping in early Dec. and the items are STILL not here. The website says they are in stock and ready to be shipped
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Overall Rating:Store Rating: 1.0
 
Don't Buy Here
by ,Dec 18, 2006
(Show)
Horrible! I ordered a set of curtains and as of today(over 3 weeks ago) It is still sitting in Ready To Ship and they will not let you cancel the order because it is " READY TO SHIP ". Needless to say i will not order from them
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Overall Rating:Store Rating: 1.0
 
HORRIBLE
by ,Dec 18, 2006
(Not Yet Rated)
THE SHOPPING WAS EASY. IT TOOK 15 DAYS FOR THEM TO PROCESS MY ORDER. UPS SAID IT WAS DELIVERED. I DID NOT RECEIVE IT. I CONTACTED UPS AND THEY SAID THAT I HAD TO HAVE LAKESIDE COLLECTION HANDLE THIS. WELL, I CAN'T REACH ANYONE AND EVERY TIME I SEND AN
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Overall Rating:Store Rating: 1.0
 
NOT PURCHASE
by ,Dec 18, 2006
(Show)
Lake side collections has allot of nice thing and good prices. Its hard to find things on lakeside and not find in alot of catalogs or stores. I hate them though.. They have very poor service in delivery and customer service. I order a pool for my
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Overall Rating:Store Rating: 1.0
 
You've been WARNED!!
by ,Dec 17, 2006
(Show)
I just found out from a customer service rep that Lakeside Collections is owned by LTD catalog.....amazing huh? I have never had any problems with LTD ordering in the past with all my co-workers. But Lakeside Collections is a joke and all the buyers are
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Overall Rating:Store Rating: 1.0
 
TO GOOD TO BE TRUE
by ,Dec 15, 2006
(Show)
They are the worst ever!!!! deliver speed you never know when something is going to arrive, If just happen to arrive!!, order status, unless you ask you can find the status 3 days after you ask, sometimes you don't even find where your items are.
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Overall Rating:Store Rating: 1.0
 
Worst company here
by ,Dec 13, 2006
(Show)
Don't shop at Lakeside Collection, unless you can wait 4 weeks or more to receive item! Poor service. I placed a one-item order. It did not get shipped until 4 weeks later. This is absolutely ridiculous! Do they care about their customers?? My
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Overall Rating:Store Rating: 2.0
 
Not Satisfied
by ,Dec 12, 2006
(Show)
On November 14, I ordered 6 items from the Lakeside Collection on-line store. To date, December 12, I have received two separate packages. The first had one correct and one incorrect item. I immediately contacted customer service and am still waiting for
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Overall Rating:Store Rating: 3.0
 
Positive until 4 weeks ago.
by ,Dec 7, 2006
(Show)
I love shopping with Lakeside Collection, however for the past four weeks my friends and myself have been unable to get into their website. We are unsure what the problem is, we have also tried to contact their customer service line to advise them of the
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Overall Rating:Store Rating: 1.0
 
NO SHIPMENT , UNABLE TO REACH CUSTOMER SERVICE REP
by ,Dec 6, 2006
(Show)
On October 30, 3006 I ordered 3 items(Christmas Presents) from Lakeside Collection Company On November 7, My Credit Card was billed for the total of my order including the shipping charges . After checking order status on lakeside web site I was told my
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Overall Rating:Store Rating: 1.0
 
ABSOLUTELY 100% DISSATISFIED!!
by ,Dec 1, 2006
(Show)
Don't bother to use this catalog company. I did for the first time this year and had nothing but trouble. I ordered 21 Christmas Throws and was told over and over they were 'ready to ship' but they never left their warehouse because they never had the
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Overall Rating:Store Rating: 1.0
 
HORRIBLE, WORST, MOST REGRETFUL EXP. EVER!!
by ,Nov 29, 2006
(Show)
This is BY FAR the WORST company I have ever dealt with. If you're worse than cell phone carriers than you have to be BAD!!!!! I ordered one item for a christmas gift on October 23, 2006. It is now November 29, 2006 and I still did not receive my item
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Overall Rating:Store Rating: 1.0
 
ABSOLUTELY HORRIBLE!!!!!
by ,Nov 2, 2006
(Show)
Lakeside Collection does not deliver promptly when merchandise is ordered and their website states that it is available. When Customer Service was called to inquire where my package was, I was told that it was ready to be shipped and no later than the
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Overall Rating:Store Rating: 1.0
 
Absolutely Horrible
by ,Oct 24, 2006
(Show)
Horrible. Shipping is super slow. I was on hold 20 minutes every time I called in. They wouldn't let me cancel my order. Horrible, will never shop at this site
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Overall Rating:Store Rating: 1.0
 
I am completely dissatisfied.
by ,Oct 16, 2006
(Show)
I ordered some items from The Lakeside Collection on August 31st, 2006. It is now October 16th, 2006 and I still have not received my items. After checking my order status on their website, I found that my items shipped on September 14th, but went to
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Overall Rating:Store Rating: 1.0
 
very poor overall
by ,Sep 15, 2006
(Show)
never again, the product ordered was not packed well, it arrived with scratches and dents that really did not look like it was caused by shipping. Customer service is horrible - they give automated prompts on the phone telling the wait
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Overall Rating:Store Rating: 1.0
 
They are thieves and nothing more!!
by ,Aug 7, 2006
(Show)
What thieves!!! I bought a hamper that cost $44.95 and $11.95 for shipping total $56.90. They withdrew $81.98 from my paypal account and then sent the item in the wrong color. I have had to file a complaint with Ebay and Paypal and may need to pursue
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Overall Rating:Store Rating: 1.0
 
Worst store ever!
by ,Jun 25, 2006
(Show)
This is the worst experience I have EVER had with a mail order or online company! My order is 6 weeks old, the 1st 2 items "shipped UPS" although UPS never showed the pkg in the system weeks later Lakeside says "oh, it was returned, the address was
Read more
Overall Rating:Store Rating: 5.0
 
very happy with their products
by ,Jun 6, 2006
(Show)
I am really pleased with the items that I have purchased over the years with the Lakeside Collection. Their products are of very good quality and are unique. I am also happy with the way they ship their products. They come packed very well so that you
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Overall Rating:Store Rating: 5.0
 
Outstanding prices, great selection, exceptional communication.
by ,May 8, 2006
(Show)
I have been buying from The Lakeside Collection for over 5 years and have never been disappointed in any of my purchases. The service has always been excellent as well as the communication. If you are not sure of exactly what you are buying all you have
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Overall Rating:Store Rating: 2.0
 
Another unhappy Lakeside customer-slow shipping & out of stock items
by ,Apr 20, 2006
(Show)
I'm another unhappy Lakeside customer. I specifically asked the operator at the time I place my order, if the items I was ordering were in stock and was told that they were, only to find out weeks later that several were on back order and another was
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Overall Rating:Store Rating: 2.0
 
Took 3 weeks just to ship!
by ,Apr 12, 2006
(Show)
I placed an order on 3/12 & still don't have it. They tell you right up front that it will take 1-2 weeks to ship! When I checked my order status, I discovered that it took them 3 weeks just to ship! Many places ship within 2 business days. This place
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Overall Rating:Store Rating: 3.0
 
If I had read the comments, I might not have ordered.
by ,Apr 10, 2006
(Show)
But, I have ordered from The Lakeside Collection online numerous times in the past couple of years. My only complaint might be that the items are not shipped quickly enough. And, one item I ordered last year for Christmas was not received until a week
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Overall Rating:Store Rating: 1.0
 
this is one of the most horrific shopping experience I have ever had
by ,Feb 15, 2006
(Show)
It took almost a month to process my order. over half was back ordered. When it came down to the wire I ended up canceling half my order because it was going to be after the new year before I would get them. Costumer service was horrible. I was on
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Overall Rating:Store Rating: 5.0
 
I have received excellent customer service.
by ,Feb 10, 2006
(Show)
I am very happy with Lakeside. I have received my orders on time like any other catalog company. I even had to return something and I had no problem getting my money back. For those people that gave reviews that they didn't care for them. You can not
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Overall Rating:Store Rating: 1.0
 
Worst experience you can go through
by ,Feb 6, 2006
(Show)
I had placed a few orders with lakeside back on December 5th of 2005, none of the orders were processed correctly and not one of them made it to delivery in the time frame they had given. I finished most orders by the end of January, with the exception
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Overall Rating:Store Rating: 1.0
 
This was the poorest experience with any company I have ever delt with!!
by ,Jan 17, 2006
(Show)
This was the worst experience I have ever had with ordering from any company on line or by phone. My order was placed October 27, 2005. A backorder online message indicated a possible ship date of December 1. I received only 1 post card on December 10
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Overall Rating:Store Rating: 1.0
 
HORRIBLE!
by ,Jan 13, 2006
(Show)
This place is a joke! Easy to order never to receive! I ordered a toy that was in stock on 12/8/05, but out of stock the day after my order. this was supposed to be a Christmas Gift, well being on back order, I figured I will use it for a birthday gift.
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Overall Rating:Store Rating: 4.0
 
***Very good prices, good experience, a couple problems**
by ,Jan 12, 2006
(Show)
I ordered nearly $500 worth of Christmas items from them..I received most of the items in good timing and with no problems. 1 book came damaged. I emailed customer service and they asked me to return the item. I filled out the return form and shipped
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Overall Rating:Store Rating: 1.0
 
Never Again!!!
by ,Jan 4, 2006
(Show)
I ordered two things from Lakeside Collection on the sixth of December,well, it is January fourth and still have yet to receive any products from them. I've e-mailed countless times, with no response and have called, but always seem to get the busy
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Overall Rating:Store Rating: 2.0
 
I can't print what I want to say.
by ,Dec 17, 2005
(Show)
Good price on merchandise, if you want to wait a month to get it. Customer service is out of the dark ages. There is nobody to talk to at nights or weekends, they take your order and cancel some items because they find out their not in stock no more,
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Overall Rating:Store Rating: 1.0
 
Customer Service is Helpless to Cancel an Order
by ,Dec 16, 2005
(Show)
Tried to cancel within an hour of ordering. Customer service responded within 24 hours they were helpless. Order shipped 6 days after I placed it, so now I can return it if I want to pay shipping
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Overall Rating:Store Rating: 1.0
 
Horrible - Do not order from Lakeside Collection!!
by ,Dec 14, 2005
(Show)
I don't recommend this company at all! I placed an order for three items (as Christmas gifts) on November 30th. It is now December 14th, and I haven't received anything yet. Only one of the items has shipped so far, and I have no idea when the other
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Overall Rating:Store Rating: 3.0
 
Affordable shopping -Packaging and Shipping Issues
by ,Dec 13, 2005
(Show)
Lakeside Collections offers a wide variety of merchandise at very affordable prices, but has packaging issues. I suggest you call and find out if a particular item that you are interested in is in stock. I had to do last minute b-day shopping because
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Overall Rating:Store Rating: 2.0
 
Slow shipping!
by ,Dec 13, 2005
(Show)
I completely agree with most of these other reviewers. I have just given Lakeside a 3rd chance because they do have excellent selection and prices. However, they once again lack on timeliness when it comes to shipping. I do not understand how they have
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Overall Rating:Store Rating: 2.0
 
Very Slow.
by ,Dec 5, 2005
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Incredibly slow to ship. I cannot comment on the quality, although the prices and variety appear to be quite good (which was what prompted me to order), but I placed my order 2 weeks ago and we are still waiting for it to ship. A call to customer
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Overall Rating:Store Rating: 1.0
 
not pleased at all
by ,Dec 3, 2005
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my shopping experience has not been very good, it took about 6 weeks to get some items and when l did finally get them there was a damage item and the other item was the wrong item. It took more then 25 minutes to reach them one the phone, l had to wait
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Overall Rating:Store Rating: 5.0
 
Great merchandise, Great Prices, Great shipping, Will shop there more.
by ,Oct 19, 2005
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I was at first unsure of if I wanted to buy anything from this store. I read the opinions of others and even though the prices were quite nice it bothered me to hear of the shipping problems. Well I must say after ordering three weeks ago I am well
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Overall Rating:Store Rating: 1.0
 
Lakeside is a HORRIBLE and completely INCOMPETENT company - DON'T WASTE YOUR TIME OR MONEY!
by ,Aug 24, 2005
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Please, save yourself some grief and do not order from them. I placed an order on 8/3. After about 10 days, I started wondering where my order was - I received my original order confirmation e-mail, but nothing else. So I went online to check the
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Overall Rating:Store Rating: 2.0
 
Poor
by ,Jul 28, 2005
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I placed an order with Lakeside Collection on line. Nine days later I was called because the name of the former resident of my home was appearing on their computer. I explained that I was now the resident and I was told that it would be corrected and
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Overall Rating:Store Rating: 5.0
 
Great products, low prices!
by ,Jul 19, 2005
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I received a catalog in the mail last Fall and was pleasantly surprised to see many items similar to those found in "ABC Catalog". My mother has had several bad experiences with "ABC". I ordered a good bit of my Christmas from them and the order
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Overall Rating:Store Rating: 5.0
 
I had a great experience using this store. THANK YOU LAKESIDE!!!!
by ,Jan 11, 2005
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I love Lakeside. I have now ordered four times since october and everything is exactly as it is in the
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Overall Rating:Store Rating: 1.0
 
Cancellation of order without notice!
by ,Dec 30, 2004
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I placed an order for a gift for my daughter's friend. Waited and waited on an e-mail regarding shipment or on the arrival of the package. Finally went to check the order status and it showed that they had cancelled my order. No one ever bothered to
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Overall Rating:Store Rating: 1.0
 
Horrid. Do yourself a favor - stay far away from them
by ,Dec 17, 2004
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I will never transact with Lakeside collection EVER again. I use the web all the time for shopping and have never encountered such poor customer service. Easy enough to place the order but then just wait. and I mean Wait. I placed an order on Nov
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Overall Rating:Store Rating: 1.0
 
I would not recommend this company to anyone I know! Pass the word!
by ,Dec 17, 2004
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Horrible! Do not, I repeat, do not use this company for anything. They are unorganized, and have no idea what so ever about what they are doing. You can't cancel an order, they are unwilling to expedite damaged goods for replacement. I will never visit
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Overall Rating:Store Rating: 5.0
 
All in all a very positive experience regarding shipping, customer service and product
by ,Dec 7, 2004
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Unlike many of the other customers, I have been very fortunate and had positive experiences with this company both times I ordered from them. I recently placed a rather large order from their catalog with most of the items being Christmas gifts. After
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Overall Rating:Store Rating: 4.0
 
lakeside collections experience
by ,Dec 5, 2004
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i have ordered from lakeside collections 4 times and not have had the problems that others have had with them. my orders have always been correct and items worked. the only negative thing i can say is that they are alittle slow on the delivery
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Overall Rating:Store Rating: 5.0
 
A OK
by ,Aug 6, 2004
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I have been online with Lakeside and they are A OK, have never had any problems and enjoyed all I have
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Overall Rating:Store Rating: 4.0
 
Consistent Experience
by ,Jun 21, 2004
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I have been shopping with The Lakeside Collection for almost 3 years. I have received consistent service each time I have dealt with them. Items come in a reasonable time frame. They do not offer express shipping, so I don't shop there when I need a
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Overall Rating:Store Rating: 2.0
 
Will only buy from them again when their shipping polices "gets with the times."
by ,Feb 23, 2004
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I have ordered from Lakeside.com three times. Prices are good, items are of good quality. But the shipping is horrible. They do not give you a choice of how to ship. I ordered two wooden furniture items, and had to load it up at the post office
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Overall Rating:Store Rating: 2.0
 
Not a satisfied customer!
by ,Feb 19, 2004
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Placed a Christmas order. It was never received. Finally received a credit back, two months later because item was no longer available! Tracking had the parcel in limbo somewhere. I'm supposed to get free shipping, if I ever order again, because of the
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Overall Rating:Store Rating: 1.0
 
HORRIBLE
by ,Jan 26, 2004
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BUYER BEWARE!!!!!! (1)Ordered numerous Christmas items from them. Items they said shipped. DIDN'T! But they billed my credit card. Where I ordered 2 items they only sent 1 and billed me for two. NO REFUND! NO CREDIT, NO MERCHANDISE. other Items that I
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Overall Rating:Store Rating: 1.0
 
Robbery, SCAM. Owners should be jailed!!!
by ,Jan 7, 2004
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I wish I had read the reviews of this company before I ordered during the Christmas shopping season. I ordered three items on 12/6/03 and as most of the others I didn't receive my merchandise. I repeatedly wrote the company, checked my "order status"
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Overall Rating:Store Rating: 2.0
 
Got most of my items, but....
by ,Jan 6, 2004
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I placed an order in early November and I received all but one of the items I ordered. My order arrived in several different shipments over the course of a month (some items were backordered). One of the items I didn't receive was a roll of gift wrap
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Overall Rating:Store Rating: 5.0
 
Great Service 2 years running!
by ,Dec 30, 2003
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I shopped at the Lakeside website in October/November 2002 for holiday gifts. Purchased about 12-15 items, and all arrived with only 1 minor problem. One gift jar I ordered was received without the plastic in the lid (to keep lid tightly closed so food
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Overall Rating:Store Rating: 1.0
 
The worst company on line or off to do business with!
by ,Dec 23, 2003
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This is one horrible company! They let me know via snail mail (I ordered on line) that most of my Christmas order did not exist. Meaning, that the items were out and must be canceled from my order. Then, a few days later, another postcard for another
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Overall Rating:Store Rating: 5.0
 
Fantastic
by ,Dec 1, 2003
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Great speed and accuracy. I got exactly what I ordered. Customer Service was on top of my request. I have told everyone I know.
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