The Twister Group

I ordered 3 Sangean WR-2 radios from The Twister Group after searching on-line for a low price supplier. The radios were shipped promptly and arrived in good condition. They were exactly what I had ordered and at the best price I'd found. I'm very happy with the service

I have used many on-line retailers and can tell you with confidence that The Twister Group is one of the best. They are always accurate, always on time or sooner, always courteous, always ready to help.

I will continue to use them, and have no reason to go elsewhere when in need for electronics.

Delivery speed is slow, still haven't received it, though other orders from other sites ordered the same day have already arrived. Still haven't received a return email from them to find out where my item is. It's as if once they took my money they no longer recognize my existence.

One of the best online shopping experiences I have had. Can't comment on Customer Service, as I did not need it, unless you count getting the order to me quickly and that was excellent. I ordered a Crosley antique combination radio/phone/cassette/CD for my aunt. Twister had the best price. Nearly $50 less than closest competitor. Think they are out of Brooklyn New York, but evidently have warehouses around the country. My order arrived in less than 5 days from the day I ordered. Came out of Austin, Texas and so short trip to Oklahoma.

Excellent service. Kept me updated with timely emails. Very quick delivery. Excellent price. Would definitely recommend them and will buy there again.

After ordering the product, I waited 3 business days and had still not received tracking information. I e-mailed customer service and received a reply and tracking information that same day. Even though I had only paid for ground shipping, the item was shipped 3-day select. The product arrived 1 week after the order was placed and worked better than I had expected. I would definitely use The Twister Group again!

As a buyer from overseas(Australia), I was a bit apprehensive at spending nearly $5000. However no problems at all, great communications, fast delivery and well packed. Goods exactly as described.

The toaster oven I found at Twister through Froogle.com was in stock and arrived in five days. I am pleased with the timeliness and with the ease of ordering afforded by the website.

I tried to cancel an order an hour and half after I purchased the item. The customer service rep said he could cancel my order but that it would be too much of a hassle to find it in the delivery van. Plus, don't call by phone because they claim not to have a customer service, that's why there so cheap. They put all there funds in "fast delivery."

I wish I would know about this store before. It would save me from a lot of hassle.

Made 2 purchases (one online, one over the phone), both were shipped quickly and arrived on time. Needed to return one of them. No problem.

These people are very efficient and know what they are doing. No pressure, no hassle, everything is clear and easy! Very pleasant store and I will definitely buy from them again.

I purchased some high-end outdoor rock speakers from The Twister Group.  I immediately received an order confirmation letting me know it would ship in the next 1-2 days.  The order shipped two days later and I received a tracking number.  Items were delivered on the expected delivery date.  Items received in good condition.  I got a great price and fast shipping.  I am very happy with my purchase through The Twister Group.  I wired up my outdoor speaker system and saved half what I was quoted through a local company for the same speakers and installation. 

i ordered an item that was showing in stock. after a couple of hours, i got a rather terse email saying that item was out of stock, with no further explanation as to whether it would be shipped later or whether the order was canceled. when i wrote to complain, i was threatened not to write a negative review, otherwise, my information would be posted as a 'fraudulent buyer.' these are direct quotes from the twister group's customer service emails: 'Please note that if we find any negative publicity we'll have to add your information to fraudulent databases' and, finally, 'We just added all your information to a couple of databases shared by many merchants as potentially fraudulent buyer. Hopefully they'll figure if they want to process your order after these posts.'

You figure if you want to do business with merchants like this.

FedEx lost the delivery and FedEx said that the Twister group, the shipper, must file the claim.  Sales support at the Twister group took several emails over a series of seven says to follow-up and would not re-ship unless FedEx granted their claim.  Fortunately FedEx found the lost package ten days later.  I emailed Twister sales with the news. -no response.

I ordered an item from the Twister Group because all the other low-cost sites I went to were out of stock. Twister had 1 in stock. I placed my order around 2pm EST on a Wednesday. It has taken until 1030pm EST on Friday night to get a shipment confirmation email from them. So it took them about 55 hours to ship an item that was in stock. In my considerable experience as an internet shopper, this is a very long time.

Just about every other e-tailer that I am used to buying from gets the item shipped out the door on the same day or at latest, early the next day.

If you don't mind waiting for your merchandise, I suppose Twister Group is OK. It will be another week before my item even arrives. For my 2 cents, I won't be buying from them again.

And one other thing that peeves me about The Twister Group is they don't have a phone # to call for customer support; only a fax or email.

I ORDERED A DIG CAMERA THE SHIPPING WAS RIGHT ON TIME. THE PRICE ON THE CAMERA A GOOD DEAL I WILL SHOP HERE AGAIN BIG ROBERT