The Twister Group

After much research and local shopping I ordered a 37 inch Samsung Tv on a Sunday night from the Twister Group.  I was a little nervous as some reviews had stated customer service was lacking, and returns were difficult, but the price was great ...

     I received a defective item which The Twister Group refused to provide a full refund for. Not only did they state “There will be no 100% refund…”, but it would also definitely “…not be ...

I ordered a PA system that was defective. The Twister Group's own website spells out their return policy as: NOT REFUNDABLE ITEMS: * Shipping cost, wire transfer fees, customs and brokerage costs. I received a return authorization ...

I must admit previously posted poor reviews for Twister Group gave me some concern when ordering my on-line UPS from Twister Group. However, my experience was exemplary and I saved hundreds of dollars. The Twisterr Group web site was straighforward, ...

Living in Europe I was initially happy to find that The Twisted Group making overseas shipments. Due to misleading product information and insufficiently technical support from the product manufacturer (Belkin) I had already placed the order (a whole ...

I was recently burned by an online electronics store. I became a much more careful shopper after that. Now, whenever I use a price comparison site I always do a lot of research before buying from anyone. During that research it became obvious that 90% of ...

I ordered a couple things from them. I had a couple dilemmas. One, the first backpack I got I had to back out from because I decided I didn't want it and it was too EXPENSIVE. I know, bad on my part. So I order a different, cheaper backpack hoping that ...

I recently ordered a Garmin automotive kit for my Garmin GPS 276C from an on line link that connected me to The Twister Group. The link specified that the automotive kit was the appropriate kit for my particular model and I ordered it from Twister. To ...

I thought in America one could express an opinion. As provided for in the First Amendment. But, when you do, this is the type of email response you will get from "the Twister Group", what really goes on in the thoughts of some people, which causes ...

I WILL NEVER SHOP AT THETWISTERGROUP.COM AGAIN, partly because of its illegal hacking and partly because of its poor services – all described below. Epinions.com and Shopping.com please do not remove this review. It's important that consumers be able ...

I shop online first time in my life and it was with Twister Group. I bought a Sennheiser headphones. My decision to use Twister was based on the other customers reviews and the good price of the cans. The condition of the item was as expected - no ...

Order processed promptly. Notification and tracking number sent promptly. Item was well packed and in good condition on delivery. Would use this business...

Very fast; good selection; good customer service; absolutely nothing to complain about. I searched the net for the best price and these guys kept coming up. Frankly, I'd never heard of them, or their strange name, but I'll definitely use them...

Respect Twister Group! I had a international visa card and had to fax in my details, but my headpho ...

I placed an order in the afternoon and it was shipped out via UPS that very evening! It arrived well ...

Twister group is a very solid store to shop at. They have a good selection and very good prices. Shi ...

I am very happy that I made my choice to purchase from Twister. The customer service really helped m ...

Great customer service. I received by first set and loved them so much that I ordered an additional ...

The price is very reasonable, service is great, ordering is easy, shipping to Canada is no problem. ...

You sent me the COMPLETELY wrong item the first shipment. With having to re-ship, the correct item ...

I am an international customer and no other store offered this MP3 player for such a low price inclu ...

Very satisfied with both service and product. I had trouble with PayPal address verification, but w ...

Product as described. I received it very fast! They even sent me a rebate certificate that I didn't ...

I paid for the 3-day ground shipping and it arrived in 1-day from the time that it shipped. I will s ...

Easy guys, polite and fast, pleasure to do business with them. Accurate and fast shipping, the same ...

I received the merchandise via Priority mail within 10 days of it being shipped. Considering I am ov ...

Was at my door before the arrival of their email saying it had shipped. Came Friday instead of sched ...

I've placed 4 orders with Twister but never bothered to share my experiences with other shoppers. We ...

I ORDERED THE MONSTER POWER CENTER WITH A THREE DAY DELIVERY. IT WAS OVER A HOLIDAY AND DIDN'T EXPEC ...

It was my first purchase with this company and I am impressed. First of all, they are very securit ...

I am an experienced internet shopper and can tell you that: their price was lower than anywhere els ...

Delivery was quick, order was correct, the packing job left something to be desired but the product ...

I got exactly what i ordered, i got it on time, and the price has not been beaten yet. the item was ...

One of the best websites we've ordered from. Great prices, and ultra-fast delivery without any probl ...

Excellent service. The web-site is easy to navigate, the products are easy to find, the shopping an ...

My order was taken over the phone. Their rep spent about 45 min on a phone helping to select the pro ...

Low price but a bit high on shipping. Order arrived in 8 days. Item in good condition and packaged ...

I was emailed that the order would ship in within 1-2 business days upon payment approval. I tried t ...

Triple AAA service - Item arrived one day before it's due date and arrived in excellent condition. ...

speedy delivery, accurate order, great service. The prices were one of the cheapest on the net for c ...

Great price for the player. 1 day turnaround for shipping. Received the player on time. The packagin ...

Great store! I had an issue with the MP3 player when it arrived and got a no hassle RMA authorizati ...

Extremely fast delivery, fast shopping, easy check-out!!! Would recommend it for anyone looking for ...

It is a good one that I will never 4get. The service was excellent. So was the product. I would r ...

Very fast... I needed it over night and got it. Easy to reach on the phone with questions. Highly ...

It would be beneficial if they stated their order cutoff times. Also if they stated their shipping ...

FANTASTIC service. Not only did The Twister Group have the lowest price among the vendors I researc ...

Ordering was very easy, the product showed up on time. Shipping was a little slow, but every thing ...

Very good, very easy order and speedy delivery. The prices are very very good!I'm very satisfied and ...

What a pleasure it's been finding an old fashioned personal service company on-line. I wasn't expec ...

I did extensive research for the lowest price, found it here, and got speedy delivery. When order wa ...

The order shipped quickly via UPS. Package was received on specified date, 4 business days later. Bo ...

The entire experience was smooth as the proverbial babies butt! I would highly recommend Twister! I ...

Good product..Quick delivery...easy to use website. Overall I found this to be a great experience an ...

Very easy to deal with. Product was exactly as advertised. Shipping was a bit high, but it got here ...

Orders by phone and on line for the video flasher are good, the customer service is excellence. I will buy again from the Twister...

Speed of delivery was supered - received 6 days earlier than the expected date. Order accuracy was excellent - no nightmare about receiving the wrong product model. Customer service good - should do better as request for informations were rather vague...

the price was $204. Cabela's was $279. A virtual steal. Works great. As others have stated with similar items, peripheral vision is slightly blurry, but am glad I bought...

Very helpful, quick customer service via email. Answered my questions, got the product on time. So pleased, I'm ordering more equipment from them. Nice selection of BIC audio, too. Terrific...

I bought a radar detector from The Twister Group and they sent the detector as promised. The charge was what they said it
would be....

Service friendly, prompt and courteous - best priced product after exhaustive search on internet! Came back again to purchase another product....

Very fast delivery!! Excellent customer service! You should try them out.... The price is also great. You will not regret buying from...

I purchased camcorder batteries from The Twister Group. The in-stock update was accurate. After I ordered 2 batteries, I checked back and saw that the quantity in stock were updated. The order was confirmed the same day. The following day, I received...

Ordered online, shipped next day, arrived 5 days later--ground. Good web site. Best price. Well packed. No hassle. Will use...

Found The Twister Group on the net and then I called to see if they had the 2.4 GHz, 2 line, Digital Spread Spectrum Uniden Phone. Merchant was very helpful and we spent a long time on the phone which helped me in deciding to purchase. It arrived sooner...

I had read some of the reviews and all recommended Twister Group. They were all correct. I wanted it shipped overnight and it came a day before I expected it. Most people take a couple of days to ship but Twister did it in a day. Great...

I've bought two products here. Both were delivered promptly, brand new and factory sealed, well packed, and at a deeply discounted price. I'm a very satisfied customer and will buy here...

For me they are the best company regarding the customer treatment, I felt like I was their first customer of the day, others similar companies should have the same system that they have....

For me they are the best company regarding the customer treatment, I felt like I was their first customer of the day, others similar companies should have the same system that they have.The continuing civil unrest in my country Venezuela has disrupted...

I ordered Motorola 2-way Radio. My order arrived quicker than expected and in perfect packaging. I am very satisfied and will definitely buy from again and recommend to others! Thank you The Twister Group! Great prices and unbelievably fast delivery! I...

I ordered Coby MP-CD500 CD Player from Twister on Wed using ground service. Today (Monday) I already received it nice packaged and everything in place. I paid less than at any retail store and very happy with my "online shopping experience". This store...

Horrible customer service.  I called to make a change in the quantity of my order and he refused to even try to help.  He said if I had called yesterday that he could have helped.  I explained that I placed the order after 11 PM yesterday.

Easy all round and super speedy delivery.  Got here in two days even though paid the basic shipping rate.  Easy to use web page. Super chear. Well packaged. Will definitely buy from them

Double A Plus. Extremely fast delivery. Great Prices. Items exactly as described. Highly recommended. Would shop at this site again without

To the general public:  I paid the Twister group almost 80 dollars for a bluefox extreme 301v headset the bluetooth which will not recharge. After filing a dispute with paypal, paypal closed the case because paypal only covers you for shipping and

This company was awful for me.  I accidentally purchased the wrong fuser for my printer and of course, didn't realize it until I went to put it down into the printer.  Because I had cut the plastic off of the fuser -- they refused to take it

SCAM ARTISTS.. DO NOT BUY FROM THEM!!!I purchased a wireless video camera from the Twister Group.  the item was packages terribly and once i hooked it up, the wireless did not work.  I called the tech support from the company i bought it

FedEx lost the delivery and FedEx said that the Twister group, the shipper, must file the claim.  Sales support at the Twister group took several emails over a series of seven says to follow-up and would not re-ship unless FedEx granted their

I purchased some high-end outdoor rock speakers from The Twister Group.  I immediately received an order confirmation letting me know it would ship in the next 1-2 days.  The order shipped two days later and I received a tracking number. 

i ordered an item that was showing in stock. after a couple of hours, i got a rather terse email saying that item was out of stock, with no further explanation as to whether it would be shipped later or whether the order was canceled. when i wrote to

I ordered a couple items from this online retailer and paid for expedited shipping. We were told the items were shipped with the expedited shipping. Fedex had a delay in shipping and whe I requested a refund The Twister Group they told me I couldn't

Delivery speed is slow, still haven't received it, though other orders from other sites ordered the same day have already arrived. Still haven't received a return email from them to find out where my item is. It's as if once they took my money they no

They have inaccurate listing headings and don't care if they ship you the wrong item. The header clearly stated cannon pixma mx700 and I received an mx300 instead. They refused to correct the error and I'm still waiting for a refund two weeks after

Do not order on-line from this company. The company is very rude and unhelpful. The company refuse to acknowledge their responsibilty of shipping order as indicated by customer. Will never buy anything again from

Twister Group shipped me broken radio, when i called they threated me for all kind of credit story. I have never had those kind of rude shopping experience in my all life. They area really very very unprofessional and horrified people. I surprised

I am absolutely APPALLED at the way I was treated by their so-called "customer service". When I inquired about the length of time it is taking to get my order, I was met with sarcasm and a foul attitude. My question was not meant to anger or demean

My small company purchased 4 Plantronics Headsets for use in our Customer Service Department. We spent approx. $400. Two months later, each unit started to fade out on us and then ceased working all together. Their 30 day return policy was shoved in

I bought my husband a Crosley Stackable Turntable for his birthday. Of course, by the time he used it (after his birthday), it was after the 30 day time period and the knob that changes the turntable from record player to CD, etc. has a short in it and

Customer Service is HORRIBLE. They tell you something in writing then say they are not responsible for what they say. Wish I would have looked at some of the other comments for the Twister Group before I purchased from them. Even with the lowest price

I would not buy from this facility again. 20 minutes after ordering a headset, they cancelled my order and when I tried to get in touch with them and see why they cancelled my order, I could not get an answer. They told me that they could not find my

WORST CUSTOMER SERVICE I have ever heard of in my life. I received a broken GPS at no fault to Twister Group yet when I called for an RMA # I found out he would not refund my money and compared me to people who go around defrauding everyone (including

I tried to purchase a 7.2V NiCad battery and charger from this company through Buy.com. The batter with charger was ordered on the 20th of March. Nine days later, no email follow-up, notification of the reseller’s information including contact and

The toaster oven I found at Twister through Froogle.com was in stock and arrived in five days. I am pleased with the timeliness and with the ease of ordering afforded by the

Twister had the best price by far on the Omnimount wishbone mount. Shipping was surprisingly fast and product was received in just 2 days via UPS ground. Had not heard of Twister before doing online price research, but would definitely shop from them

I ordered the Garmin Street Pilot 2720 because the price was very good. Their website malfunctioned and two orders were submitted. When I got verification for two I contacted them immediately (within 5 hours) to cancel one order. They shipped two orders

I ordered 3 Sangean WR-2 radios from The Twister Group after searching on-line for a low price supplier. The radios were shipped promptly and arrived in good condition. They were exactly what I had ordered and at the best price I'd found. I'm very

Hostile. Ad had price vendor later claimed was erroneous. I received a cheaper unit. Before breaking shrink wrap, I called the vendor, tried to return it. Vendor insisted it was my fault because I hadn't checked all the fine print, SKU and model

BEWARE. I'm a soldier trying to order a GPS. I e-mailed them prior to the order to check inventory and process. Behold, it 'changed' when I ordered (67 units sold out immediately), and I was told it was my fault because my shipping address was different.

Awful customer service, I will never deal with this company again. Canceled my order without even asking, saying the credit card information did not match. This is a company card, used numerous times without incident. Be wary dealing w/a company w/no

Only after requesting scans of my credit card, copy of my latest card statement, and signed confirmation order (which I provided), did they tell me that they were unable to deliver to my hotel address - which I had given them in the first place!!!

Ordered on Monday - received on Wednesday - exactly as promised. No hassles. I would definitely buy from these folks again.

Well, I haven't purchased anything yet. The product descriptions and technical information are sorely lacking on this website, making it nearly impossible to make a purchase decision. When I contacted customer service I got excuses, not help. Site

After placing an order, they would not honor my order claiming it was a pricing mistake. Their service was very rude & unprofessional. I would not do business with them

Horrible, cheap prices maybe, but you know what they say, "you get what you pay for" Horrible customer service, I could not read their e-mails correctly due to spelling errors. I ordered a simple CD from them 2 day shipping, (paid more for shipping than

I tried to cancel an order an hour and half after I purchased the item. The customer service rep said he could cancel my order but that it would be too much of a hassle to find it in the delivery van. Plus, don't call by phone because they claim not to

One of the best online shopping experiences I have had. Can't comment on Customer Service, as I did not need it, unless you count getting the order to me quickly and that was excellent. I ordered a Crosley antique combination radio/phone/cassette/CD for

An order I placed with Twister Group was canceled by them. When I called to find out why, the customer service rep. was curt and downright rude. I told him I would buy the item elsewhere. He told me that was

They sold me Speco 9-camera Multiview Video System for $50 less than the nearest competitor sells it for. This company shipped it on time, well-packaged, followed up with a tracking number. How can ask for more? It was

As a buyer from overseas(Australia), I was a bit apprehensive at spending nearly $5000. However no problems at all, great communications, fast delivery and well packed. Goods exactly as described.

This company makes online purchasing the best option when in urgent need for a product that is not available locally. First, I sent email asking some questions and received an instant reply. Then, after placing my order, I received an order confirmation

30-day return policy is a problem with Christmas giving. The product description on their web site was inaccurate, and the problem was not discovered until after the gift was opened and taken out of the box. We wanted to return the wrong item to

I was remodeling my house and found everything I needed at the Twister Group -- intercom system, central vacuum, speakers, wires, even a baby monitor. With 3 large purchases behind me I am a very happy customer. The prices are low and service is

Excellent service. Kept me updated with timely emails. Very quick delivery. Excellent price. Would definitely recommend them and will buy there

I ordered an item from the Twister Group because all the other low-cost sites I went to were out of stock. Twister had 1 in stock. I placed my order around 2pm EST on a Wednesday. It has taken until 1030pm EST on Friday night to get a shipment

After ordering the product, I waited 3 business days and had still not received tracking information. I e-mailed customer service and received a reply and tracking information that same day. Even though I had only paid for ground shipping, the item was

Bad return policy and poor package description. I wanted to buy a wireless speaker system, with full components. Turns out I've ordered an additional speaker, not a system. (The description was not that user friendly to me.) They ask 20% fee for return

Very good on-line purchasing experience. Placed order for a radar detector on-line, received immediate email confirmation and tracking information. Package arrived on my doorstep the day promised. I think it took about 5 days with UPS. The item is new,

I have now dealt with The Twister Group twice for ordering a Lenmar charger camcorder battery. Both experiences were wonderful to say the least! My only nid-pickin' with them is their shipping charges but their low prices when combined still make them

Delivery Speed: Excellent, Order Accuracy: Excellent, Customer Service: Excellent. Overall Satisfaction: I am extremely satisfied with the level of service I received from The Twister Group and will continue to purchase merchandise from them

Life is too short to waste it on shopping around. After I found the Twister Group I buy all my electronics from them (if they carry the product I need). So far, we've placed 3 orders (bought digital camera, replacement battery and charger) and they all

I wanted to buy a flash drive. But it turned out to be the worst experience I have ever had purchasing by my computer--and I never even got past the credit card stage. In not so many words I was accused of using someone else's credit as if I was some

I bought Power Acoustik Amplifier(1600W) for $50 less than sold at any other store. Original packaging, all documents in place, order shipped next day, delivered on time, product quality is great -- I am very impressed. Hey, guys at the Twister Group, I

Placed the order on 4/21/04. Package arrived 4/23/04 at about 3:00pm via my requested 2 day shipping all the way from Arizona to Ohio. Fed Ex tracking was fantastic! All I can say is The Twister Group is the very best the net has to offer! Many net

Product not as described. Restocking fee even if their error. When asserted right to challenge charge, was threatened with "collection agency." Buyer

Excellent service. Order shipped in 24 hours and arrived in 2 days even though it was only standard ground service. The product was exactly as advertised and new in the box. Couldn't ask for a better on-line shopping

I ordered a Velbon Maxi 343E tripod and received it as promised, IN PERFECT condition. Their Customer Service people are way above other online stores, they responded almost instantly to my emails !! WOW !! is all I can say. Overall satisfaction

I have used many on-line retailers and can tell you with confidence that The Twister Group is one of the best. They are always accurate, always on time or sooner, always courteous, always ready to help. I will continue to use them, and have no reason

Doing business with Twister Group was perfect in every way. They answered emails promptly, and they were very friendly. I found them trustworthy and honest. I ordered a TEAC shelf system and it came promptly -- I had it less than a week after I put in

I was a bit skeptical about shopping from The Twister Group at first, but I decided to give them a try since they had received several good reviews. They had the product I was looking for, a Pioneer DEH-P4500 car radio, in stock and the sale price was

I ORDERED A DIG CAMERA THE SHIPPING WAS RIGHT ON TIME. THE PRICE ON THE CAMERA A GOOD DEAL I WILL SHOP HERE AGAIN BIG

I wish I would know about this store before. It would save me from a lot of hassle. Made 2 purchases (one online, one over the phone), both were shipped quickly and arrived on time. Needed to return one of them. No problem. These people are very

Low price, quick delivery, great customer support -- this company is unbeatable! I bought from other e-tailers before but never was as pleased as with Twister Group. From now on I will always check with these guys first when buying electronics.

They may have low prices, but their shipping!!! 4 items totaling less than a pound and they wanted over $20 to ship it? MY GOD! That's highway

I don't order too many things online, but I must admit that this was one of the easiest purchases I've made so far! They had the lowest price on the item that I wanted (shipping included). I placed my order via their website and promptly received an

I thought these reviews were fake. Boy was I wrong! I admit I was skeptical at first. Only 62 reviews, all of them with high accolades, and they were selling a Samsung SIR-T165 for $200.00 less than the brick and mortar store in town! Yeah right. I p

Shopped for Monster Power surge protector. Twister Group was close to half price (even after the shipping charge). I was doubtful at first because of the low price but went ahead with the order after reading the reviews. Got the delivery in a reasonabl

Lowest price! Fast shipping! Great customer service! Highly recommend. I buy a lot on the internet and rely on reviews to buy safely. Believe me, this is a reliable business to shop with on the net.Thanks for the great price and service Twister Group.