ULTA.com

Ulta has the WORST customer service of any store I have ever been to. Their workers are (in general) snotty and RUDE.  I will never give them my service

Tried four times to order a product online.  Kept getting an error message, something along the lines of 'Your order has a commitment error."   However, the site does NOT highlight the field where the error is, so you just have to search

Return policy posted in-store, online and on back of receipt clearly states Ulta accepts returns with receipt within 60 days if for any reason you are not completed satisfied with any product. I attempted to return a bottle of conditioner. I was told

Horrible experience. My order was placed several weeks ago, as a Christmas gift, and still has not shipped. Ulta has failed to respond to either my phone calls (I never got through after being on hold for 20 minutes, but I left a message) or emails. I

I received an Ulta ad in the mail featuring a number of freebies (with purchase). I planned out what I wanted to buy and which free gifts I would get. When I went to the store I found out that some of the promotions I wanted were already over with even

I have been VERY unhappy with the customer service at ULTA.com. They promised me a FREE gift with my purchase and it never arrived. My purchase came with a big black line through the item summary that included the free gift. When I finally e-mailed

My experience at Ulta Salon was my worst hair experience ever. I saw someone getting a haircut, and I thought the hair designer was doing a great job. So, I asked if she had any time to cut my hair. What an aweful mistake. I have the nightmare

This is a terrible site to navigate. I had the items I wanted that made it to the shopping list but as far as being able to move them to the cart, forget it. I don't know how they do any business. You can't contact them either unless your problem is one

Delivery speed is incredible to the West Coast. Their warehouse must be out here; all of my orders have arrived incredibly fast. If I want great samples I order from Sephora, if I want my stuff right away I order from Ulta. If I lived out East I'd