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Unica Home Online Store

Unica Home Online Store

Overall service rating:  Store Rating: 2.5
Reviewed by 64 customers
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Showing 1-15 of 56 reviews Page 1 2 3 4 - View all   Next
Date Rating
Overall Rating:Store Rating: 5.0
 

Excellent!

by bcorbitt, Apr 05 '10
I was extremely satisfied with the personalized customer service Unica Home On-line offered. I needed a gift sent 3 day shipping. Unica Homes has to manually calculate any shipping that isn't standard. They call you to confirm that you agree to pay the ...
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Overall Rating:Store Rating: 1.0
 

highly questionable slimy business don't give them money

by jaco0582, Feb 01 '09
I am moved to write this review by my horrible experience with purchasing from http://www.yelp.com/ redir?url=http%3A%2F%2FUnicaho me.com. On January 12th, 2009 I ordered a fancy expensive coffee grinder that had been listed on the Unicahome webs...
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Overall Rating:Store Rating: 1.0
 

PLEASE READ: BEWARE OF THIS FRADULENT COMPANY

by lvconuh, Oct 09 '08
BEWARE OF THIS FRAUDULENT COMPANY! Please call the Better Business Bureau (Las Vegas office where Unica Home is based) at 702.320.4500 and they will independently give you the background on the numerous complaints against deceptive practice from this ...
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Overall Rating:Store Rating: 5.0
 

Fantastic Shopping

by dfghsudbgf, Mar 24 '08
Fantastic online store! I have been a consistent customer of unicahome.com for over 4 years. I have NEVER had a single incident. In fact they have ordered many items for me directly from Italy when no other US dealer/distributor would. Their ...
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Overall Rating:Store Rating: 1.0
 

Unica Home provides inadequate and rude customer service; don't be fooled by the merchandise.

by hckybg, Mar 07 '08
Our experience was very similar to the negative stories others are telling. We registered for our wedding with Unica Home and had no problems; even back ordered items arrived within six weeks. After giving the store substantial business, we ordered a ...
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Overall Rating:Store Rating: 1.0
 

One comment - WORST online shopping experience...EVER!

by sojtruth, Feb 03 '08
Terrible. Horrible. Sub-zero service. DO NOT SHOP HERE. I've never seen service that bad - don't let the cool merchandise fool you! I'm a design professional and I shop pretty regularly online. In 2007 my boyfriend ordered a suitcase for me before ...
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Overall Rating:Store Rating: 2.0
 

Very disorganised and fast delivery of furniture untrue

by greenzebra, Oct 24 '07
This store has great merchandise, but they are pretty durn disorganised about what will arrive when. Even though they have certain merchandise marked for quick delivery DO NOT believe it, especially when it comes to furniture. And though you can ...
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Overall Rating:Store Rating: 5.0
 

Thank you Unica Home. A miracle has occurred in the Design Retail Industry.

by naughtynik, Oct 16 '07
Delivery Speed : Incredible design comes to those who wait. Understanding that it could take a year for a delivery of the biggest contemporary & modern designers I was pleasantly surprised that Unica Home can cut that time IN HALF, or even has some items ...
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Overall Rating:Store Rating: 2.0
 

If it's not in stock, don't order it! Long delays, and worse.

by karpediem, Sep 05 '07
Before I get to the problems, I want to say that I had four positive experiences with Unica Home orders. When I ordered items that were in stock, I received them in a reasonable amount of time. They were packed safely. The prices weren't overly high. The ...
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Overall Rating:Store Rating: 1.0
 

WORST experience EVER in online purchasing!

by glassine, Jul 14 '07
The people at Unica appear to be both incompetent and pretty loose with the truth. I ordered a special order item in October of last year, with an estimate from Unica of 12-16 weeks. In February of 2007, got an e-mail saying that they had forgotten to ...
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Overall Rating:Store Rating: 1.0
 

Spend your $$ elsewhere

by chrissonja, Feb 09 '07
Given their breadth in contemporary design selection, I wanted very much to like Unica Home. Unfortunately, I'm never doing business with them again. CUSTOMER SERVICE: I ordered several sets of flatware through the website, with an estimated ...
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Overall Rating:Store Rating: 1.0
 

TERRIBLE, RUDE CROOKS... STAY AWAY

by hazeleye, Dec 01 '06
STAY AWAY FROM THIS COMPANY !!! I became wary of this company when confirmation of my online order, shipping, etc. never arrived. I make alot of purchases online and knew a problem was brewing. I phoned the Company directly to follow-up on my ...
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Overall Rating:Store Rating: 5.0
 

Great place to shop. Will go again.

by argie5, Jan 02 '05
I came across this store on "Daily Candy." I cannot stop looking at the site. The items are great and there are lots of very unusual things. I came upon this site yesterday and have already purchased 3 items. And, made a mental list of things I would ...
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Express Reviews
Overall Rating:Store Rating: 5.0
 
Gracious, prompt and helpful customer service. Great products
by studiovisit,Aug 15 '10
Great selection, availability and good prices for new, hard-to-find pieces. FedEx was rough on the shipment and damaged the chair, but Danielle at Unica responded promptly and courteously offering and immediate replacement. Fantastic service and gracious
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Showing 1-15 of 56 reviews Page 1 2 3 4 - View all Next

Read Surveys Where do surveys come from?
Showing 1-15 of 17 surveys Page 1 2 - View all   Next
Date Rating
Overall Rating:Store Rating: 5.0
 
Aug 20 '11
My product has a 12 week lead time and it was just ordered so I don't have...
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Overall Rating:Store Rating: 5.0
 
Jul 22 '11
Great Service
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Overall Rating:Store Rating: 5.0
 
Apr 29 '11
The product was what we wanted. Shipment to Hawaii was fairly priced, which is...
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Overall Rating:Store Rating: 1.0
 
Mar 25 '11
Did not receive item.
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Overall Rating:Store Rating: 4.0
 
Mar 05 '11
The item I ordered was on back order for a period of time longer than expected...
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Overall Rating:Store Rating: 1.0
 
Dec 26 '10
Awful experience. Will tack a great deal of time to track down what happened...
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Overall Rating:Store Rating: 5.0
 
Dec 22 '10
I have always had excellent service from Unicahome, and I am puzzled by online...
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Overall Rating:Store Rating: 3.0
 
Oct 13 '10
The piece was not in stock. They notified me that they didn't know when it...
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Overall Rating:Store Rating: 4.0
 
Jun 17 '10
ordered the item latter part of April and received approx June 14. It took a...
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Overall Rating:Store Rating: 2.0
 
Jun 17 '10
the original order was placed last year. After several mixups, including an...
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Overall Rating:Store Rating: 5.0
 
Jan 20 '10
I placed an order over the Holidays and it was shipped promptly and I received...
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Overall Rating:Store Rating: 4.0
 
Jan 04 '10
All that disclaimer stuff in legaleze was weird! Sounds like you got sued big...
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Overall Rating:Store Rating: 3.0
 
Dec 11 '09
I ordered a nativity set on November 11. After several days, I received an...
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Overall Rating:Store Rating: 3.0
 
Nov 09 '09
I ordered four itms, and two arrived without problem, but the other two were...
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Showing 1-15 of 17 surveys Page 1 2 - View all Next