I am moved to write this review by my horrible experience with purchasing from http://www.yelp.com/
redir?url=http%3A%2F%2FUnicaho
me.com.
On January 12th, 2009 I ordered a fancy expensive coffee grinder that had been listed on the Unicahome webs...
BEWARE OF THIS FRAUDULENT COMPANY! Please call the Better Business Bureau (Las Vegas office where Unica Home is based) at 702.320.4500 and they will independently give you the background on the numerous complaints against deceptive practice from this ...
Fantastic online store! I have been a consistent customer of unicahome.com for over 4 years. I have NEVER had a single incident. In fact they have ordered many items for me directly from Italy when no other US dealer/distributor would. Their ...
Our experience was very similar to the negative stories others are telling. We registered for our wedding with Unica Home and had no problems; even back ordered items arrived within six weeks. After giving the store substantial business, we ordered a ...
Terrible. Horrible. Sub-zero service. DO NOT SHOP HERE. I've never seen service that bad - don't let the cool merchandise fool you! I'm a design professional and I shop pretty regularly online. In 2007 my boyfriend ordered a suitcase for me before ...
This store has great merchandise, but they are pretty durn disorganised about what will arrive when. Even though they have certain merchandise marked for quick delivery DO NOT believe it, especially when it comes to furniture. And though you can ...
Delivery Speed : Incredible design comes to those who wait. Understanding that it could take a year for a delivery of the biggest contemporary & modern designers I was pleasantly surprised that Unica Home can cut that time IN HALF, or even has some items ...
Before I get to the problems, I want to say that I had four positive experiences with Unica Home orders. When I ordered items that were in stock, I received them in a reasonable amount of time. They were packed safely. The prices weren't overly high. The ...
The people at Unica appear to be both incompetent and pretty loose with the truth. I ordered a special order item in October of last year, with an estimate from Unica of 12-16 weeks. In February of 2007, got an e-mail saying that they had forgotten to ...
Given their breadth in contemporary design selection, I wanted very much to like Unica Home. Unfortunately, I'm never doing business with them again. CUSTOMER SERVICE: I ordered several sets of flatware through the website, with an estimated ...
STAY AWAY FROM THIS COMPANY !!! I became wary of this company when confirmation of my online order, shipping, etc. never arrived. I make alot of purchases online and knew a problem was brewing. I phoned the Company directly to follow-up on my ...
I came across this store on "Daily Candy." I cannot stop looking at the site. The items are great and there are lots of very unusual things. I came upon this site yesterday and have already purchased 3 items. And, made a mental list of things I would ...
I love modern design but find that the prices for unique designs are very high (unless you get lucky at Target). I found Unicahome while doing a search on the Internet for a stool designed by Philippe Stark. I had seen the stool from $75 to $99 in ...
terrible horrible nogood very very bad customer service by yvesannarbor ,Jul 06 '09
ordered a coat rack, and various wall decals and hanging mobiles for my daughter's room; was told that everything was in stock and my credit card was charged - i requested express shipping; 2 weeks later, i had nothing. my emails were not returned; telephone calls led nowhere except to a terrified agent who insisted the items were in route, but she could not provide any shipping confirmation/tracking codes; when i asked for a refund, she balked. one month went by and i disputed the charge with my credit card company; unica home is run a group of unique morons: i have never experienced anything close to this sort of poor customer service, and my home is furnished predominantly with modern furniture - take it from me, there are other sources that will gratefully sell you these items at less/competitive pricing and hold true to their dedication to the customer (for instance, DesignWithinReach!)...i will never shop with here again!
Shopping was easy and quick. This survey, however, could use some work. No "N/A" options available when the question/situation does not apply. Read more
Overall Rating:
Nov 09 '09
I ordered four itms, and two arrived without problem, but the other two were not explained as to why they were not sent, or if they were going to be sent or anything. I am still unsure do I have to look elsewhere, as the missing items were part of a set, of which I did receive another part. Read more
Overall Rating:
Oct 29 '09
Would order again. Good customer service response. Read more
Overall Rating:
Dec 11 '09
I ordered a nativity set on November 11. After several days, I received an automated email that the item was on back order and would be shipped in 2 to 3 weeks. I heard nothing else. After 3 weeks, I sent an email, using the link on their page, asking for an update. Nothing. I called the toll-free number. The customer service rep had a hard time accessing my account. As promised, she called me back before the end of the business day with a resolution. The item was available and they sent me the nativity set by three-day expediated shipping (with the shipping costs on them). While happy with the product, I wish the transaction could have been smoother. Read more
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