Unica Home Online Store

Really, really bad customer service. I was told my items shipped on a Friday, and called Monday to get tracking info. Was given a number with no results. The owner - Bonnie - gave me some runaround about how the order was picked up and fedex must not

I have had a couple of positive experiences with Unica but on major negative experience yet to be resolved. I have been waiting 162 days for an item with an estimated delivery term of 12-16 weeks. This is retarded. I have been told since the first week

I do not recommend shopping with Unica Home. They are very unaccommodating and unpleasant. Extremely slow shipping. I recommend 125 West instead for Sambonet Contour.

This is the worst website to order online and their customer service is non-responsive and worthless... Once I placed my order I received an automated email but there was no follow-up on the status of the order... I attempted to contact the customer

Terrible. Delivery of Bensen bookshelf was over one month late. We were promised "white glove delivery," and then later told that there was no such service. The employee who sold us the bookshelf has been since fired for lying to several customers, and

This company has AWFUL customer service! Horrible communication, or should I say absolutely no communication. I've tried repeatedly to get delivery info. After 12 weeks I was told my item shipped, but no one can tell me how or when. Caleb, one of the

We also had a miserable experience with Unica registry. We registered for a variety of tableware, including a set of expensive napkins. 3 months pass with no delivery -- we repeatedly tried to the order at this point but one of the owners, Bonnie,

I have had nothing but the most responsive and helpful service from this online store. We have our wedding registry here, and the owner, Bonnie, as well as the returns dept, and the orders department have been unfailingly prompt in returning calls and

I have had an awful experience with Unicahome order. I ordered an item and after 15 weeks I am still waiting for the item to be delivered. I have been complaining several times and the only answer is "we do not feel responsible for delays" and "it will

My wife and I registered at Unicahome. Unfortunately, as we discovered, they are unable to provide the level of service necessary to support their products. 2 product were damaged as a result of heat. It turns out that the owners of Unica have been

I had a horrible shopping experience with this site -- during the holidays, which is when you want transactions to go as smoothly as possible! Here's the abbreviated story: 1) They charged me for a product they did not have available. 2) They never