Urban Florist Online Store

Below is an email I sent them and never got a response, flowers or money back. Ruined my 16th wedding anniversary. -I have left my name and number with a customer service person to be contacted and have not received a call yet. Let me begin by ...

Urban Florist 657 Moberly Rd Vancouver, BC V5Z 4B2 Telephone: (888) 244-4531 Fax: (604) 677-0423 www.urbanbaskets.com www.urbanflorist.com www.artisanflorist.com Alif Somani, Owner I used this company some time ago and had to cancel the ...

Do not use this company. They appear to be hopelessly incompetent. I ordered a bouquet of white lilies and snapdragons two days before Valentine's Day, and included a poem referencing the *white* color of the flowers. Without notice, Urban Florist ...

I ordered a vase of tulips from urbanflorist.com in December 2005 as a birthday gift for my friend and was not very pleased with the service and the manner in which the flowers were delivered. As this was a birthday present, I expected them to be ...

I ordered their 'Rainbow of Roses' product online along with the Classic Vase on December 12th, specifically requesting delivery on December 13th since this was my wife's 50th Birthday. At checkout I agreed to pay the next day delivery fee, and as a ...

Order placed on Dec. 19 for "next-day" delivery. No flowers delivered yet ... don't want to spoil the recipient's surprise by asking if she received them yet! Based on the insanely huge number of complaints against this company, I now fully expect that ...

>>>>> Update, 20 February 2006 - The phone is back in operation, but the horror stories continue. >>>>> Update, 10 January 2006 - I don't have any other information, but the phone for UrbanFlorist.com has been ...

Criminal Absolutely shocking service for delivery in Chicago I had the credit card double charged, tried to follow it up with repeated no response. They sent a voucher but the number was invalid. Phone doesn't connect when you call Gave them

Ordered flowers from abroad for my sister in America - flowers were late, customer service never answered phone, never rang back, were just so rude and unhelpful. Promised a refund for delivery - 2 months later still

I was horrified to read these reviews, as I had the SAME EXACT experience. I really wish that I had taken the time to do my research on this company. I ordered flowers for my grandma's 80th birthday and was therefore hoping to send something really

Absolutely lacking in customer service. Flowers delivered were battered and damaged, were the incorrect flowers and arrived before I had asked them to be delivered for my wife's birthday. What an embarrassment to me and my wife. I went straight out

RIP OFF FRAUD LIARS They never delivered the flowers. I must have sent 5 emails and tried calling them about 50 times. I actually talked with someone called Thomas who was suppose to resolve my dilemna, but surprise surprise, they never did. I got

What a disaster this company is. Flowers were ordered for me for Valentine's day which arrived on Feb 15th battered, bruised and what's worse - not the right order! After several attempts to reach someone in customer service I finally was contacted by

This company is terrible just like what the others said. I ordered 40 roses (plus a $20 upgrade for better quality roses) & a card. My friend received her flowers a full 10 days before the requested date. Not only that, instead of 40 roses, she got 24

Horrible! I ordered flowers to be delivered on Valentine's Day and they were not delivered until the following day. I tried to call the 888 phone number and it was constantly busy, I also emailed their customer service 3 times and received one generic