Urban Florist Online Store

Below is an email I sent them and never got a response, flowers or money back. Ruined my 16th wedding anniversary. -I have left my name and number with a customer service person to be contacted and have not received a call yet. Let me begin by ...

Urban Florist 657 Moberly Rd Vancouver, BC V5Z 4B2 Telephone: (888) 244-4531 Fax: (604) 677-0423 www.urbanbaskets.com www.urbanflorist.com www.artisanflorist.com Alif Somani, Owner I used this company some time ago and had to cancel the ...

Do not use this company. They appear to be hopelessly incompetent. I ordered a bouquet of white lilies and snapdragons two days before Valentine's Day, and included a poem referencing the *white* color of the flowers. Without notice, Urban Florist ...

I ordered a vase of tulips from urbanflorist.com in December 2005 as a birthday gift for my friend and was not very pleased with the service and the manner in which the flowers were delivered. As this was a birthday present, I expected them to be ...

I ordered their 'Rainbow of Roses' product online along with the Classic Vase on December 12th, specifically requesting delivery on December 13th since this was my wife's 50th Birthday. At checkout I agreed to pay the next day delivery fee, and as a ...

Order placed on Dec. 19 for "next-day" delivery. No flowers delivered yet ... don't want to spoil the recipient's surprise by asking if she received them yet! Based on the insanely huge number of complaints against this company, I now fully expect that ...

>>>>> Update, 20 February 2006 - The phone is back in operation, but the horror stories continue. >>>>> Update, 10 January 2006 - I don't have any other information, but the phone for UrbanFlorist.com has been ...

Criminal Absolutely shocking service for delivery in Chicago I had the credit card double charged, tried to follow it up with repeated no response. They sent a voucher but the number was invalid. Phone doesn't connect when you call Gave them

Ordered flowers from abroad for my sister in America - flowers were late, customer service never answered phone, never rang back, were just so rude and unhelpful. Promised a refund for delivery - 2 months later still

I was horrified to read these reviews, as I had the SAME EXACT experience. I really wish that I had taken the time to do my research on this company. I ordered flowers for my grandma's 80th birthday and was therefore hoping to send something really

Absolutely lacking in customer service. Flowers delivered were battered and damaged, were the incorrect flowers and arrived before I had asked them to be delivered for my wife's birthday. What an embarrassment to me and my wife. I went straight out

RIP OFF FRAUD LIARS They never delivered the flowers. I must have sent 5 emails and tried calling them about 50 times. I actually talked with someone called Thomas who was suppose to resolve my dilemna, but surprise surprise, they never did. I got

What a disaster this company is. Flowers were ordered for me for Valentine's day which arrived on Feb 15th battered, bruised and what's worse - not the right order! After several attempts to reach someone in customer service I finally was contacted by

This company is terrible just like what the others said. I ordered 40 roses (plus a $20 upgrade for better quality roses) & a card. My friend received her flowers a full 10 days before the requested date. Not only that, instead of 40 roses, she got 24

Horrible! I ordered flowers to be delivered on Valentine's Day and they were not delivered until the following day. I tried to call the 888 phone number and it was constantly busy, I also emailed their customer service 3 times and received one generic

After being misled that they had a branch in Ottawa I arranged to have 24 tulips sent to my girlfriend there, I opted for their "Fabulous" upgrade. The flowers were ordered Feb. 12th to be delivered on Valentines day. The flowers finally arrived 6

I am writing in regards to the Urban Florist online store. I ordered some flowers from them on February 13th, to be delivered on Valentine's day. The flowers did not arrive as promised. It is now February 16th, and I still have not managed to get a

I ordered flowers over a week ago for same day delivery and they have not arrived yet!! Urban Florists do not answer emails, phone calls, you cannot even leave messages at 18882444531 because the mailbox is full. This is a horror! They have charged my

I ordered flowers in early October was overcharged,AND the flowers were never delivered. My numerous phone calls,25 to date, to this company proved absolutely futile and eventually, I gave up. After several weeks, TWO MORE UNAUTHORIZED CHARGES APPEARED

DO NOT use this company at all. They are rip-off artists. Ordered $139 basket of goods; they charged $250 to my VISA and did not ship anything. Nobody answers the phone, or e-mails. VISA is going after my money. These guys should be in jail.

I foolishly placed an order with this company for some flowers to be delivered to a friend in hospital. They were never delivered, and after much work in trying to track someone at their company down by telephone, I was promised a refund that never came.

I ordered flowers for my mother and paid $10 extra for them to be delivered 2 days later in time for my mother's birthday. The day after her birthday they phoned to ask some questions about the order. I told them to cancel the order since they didn't

The company is a scam artist. They fail to deliver, they charge your credit card more than you are led to believe, and their customer service is nonexistent. After 10 calls I finally spoke to a person who told me, in essence, tough s**t that my order

Looks like a great company, right? Well avoid it at all costs. I found out the hard way and since then have talked to several people who have got burnt just like me. I ordered flowers and they were never delivered, for who knows what reasons, it was a

No product delivered and double charged after requesting a refund. This place is a total disgrace and I would strongly strongly recommend avoiding them like the

Terrible service. Flowers arrived 4 days late and was partially dried up. All emails to them were not replied.

I placed an order on Dec. 7, 2005 through UrbanFlorist.com and it never delivered. It was for a patient in an LA hospital. He checked out five days after the order was supposed to deliver and never received anything. I checked my credit card and the