| Date |
Rating |
|
|
by pmontey, Oct 13 '06
When we originally booked the cruise I had some questions regarding airfare and deviation pricing to extend our stay in Houston, Texas. Our travel consultant was very professional and explained the deviation procedure and examples of what we might ...
Read the full review
|
|
|
|
|
by hasherdoug, Jun 22 '03
Everything went very smoothly, right from the ordering of the tickets (At the BEST price I could fin ...
Read the full review
|
|
|
|
|
by cgt1954, May 20 '03
I discovered VacationsToGo while searching the Net for cruise deals. It was to be our first cruise and I really knew nothing about it. I found VTG to have an excellent selection of cruises at very good prices. Being claustrophobic and a little...
Read the full review
|
|
|
|
|
by axidentprone, Sep 02 '02
09/02/02 found a cruise at Vacations to Go, called there 800 number and booked the cruise.Customer service was great, thanks for your help "Brittany".4 day cruise for 2 total amount $501.10,, no tickets, tickets to be picked up at peir,(will let yall...
Read the full review
|
|
|
|
|
by reckercl, Aug 15 '02
Vacations to Go was the only company I contacted that were willing to find the cabin selection I wanted. We needed 3 cabins, two outside, one inside and I wanted the inside and one of the outside cabins to be across the hall. NO other travel agent was...
Read the full review
|
|
|
|
|
by doctor1948, Dec 13 '11
My wife and I have been on more than a dozen cruises over the past ten years. The last four or five have been through Vacations To Go (VTG). We have always found their pricing to be competitive - after checking other sites and the cruise lines' ...
Read the full review
|
|
|
|
|
by brendan5, Sep 21 '07
As of Oct. 20, 2007, I am revising my original comments on VTG because the Director of Customer Service, "Vacations to Go," picked up my critique and called to ask what can they do to solve this issue. We had used "Vacations to Go" four times in the ...
Read the full review
|
|
|
|
|
by Bryan_Carey in Online Stores & Services, Apr 04 '05
Searching for travel on- line presents an endless list of possible merchants. In my travels, it seems like I have used most every one of these on- line vacation web services at least once. Prices are usually similar from one to the next, but service, web ...
Read the full review
|
|
|
|
|
by mikkosmom, Nov 08 '02
I used Vacations to go a couple of months ago for a last minute cruise. I had checked many places and their price was the best. Contrary to what I read in the other review, I was able to do everything by e-mail. There was one phone call from the rep...
Read the full review
|
|
|
|
|
by 2buzy, Jul 19 '02
You just find out you're able to get a week off next month. You want to do something fun and exciting and not spend a lot of money. What you'd really like to do is take a cruise but, where would you find a great deal so close to your time off? ...
Read the full review
|
|
|
|
|
by linmckay , May 08 '12
We have used VTG for 15 years or more. We have booked a dozen cruises and things went well. That is not the case with our recent cruise. We had a different agent and boy did he make mistakes, tell us false information to get us to buy our cruise and pay ...
Read the full review
|
|
|
|
|
by clickityclick, Sep 27 '11
I used Vacations to Go for the first time in July, booking for a sailing in September. I spoke to a salesman and was treated with the utmost respect and helpfulness. He arranged my transfers and I gladly parted with my credit card details. ...
Read the full review
|
|
|
|
|
by wyodeb, Feb 02 '07
WE BOOKED THE IRISH HERITAGE WITH GALWAY EXTENSION TOUR. WHEN I CALLED I GAVE HIM THE FAST DEAL # RIGHT OFF THEIR WEBSITE. HE WAS VERY POLITE AND I THOUGHT HE KNEW WHAT HE WAS DOING. WHEN I RECEIVED MY CONFIRMATION E-MAIL I LOOKED TO MAKE SURE THAT OUR ...
Read the full review
|
|
|
|
|
by jdmcool, Feb 25 '03
Very iffy service. You can get it cheaper elsewhere, no discount. Same price as cruise line, you can find cruises a lot less expensive on other on line sites. Weren't interested in pursuing discounts when fare drops occurred. Gave some cock and bull...
Read the full review
|
|
|
|
|
by signi1, Jan 30 '12
AWFULL!!! Vacations To Go misrepresents the quality of their properties, does not assist the customer when a problem occurs, and then takes full financial advantage of the vulnerable customer once they are far from home. ...
Read the full review
|
|
|
|
|
by ceyre, Jan 29 '11
It's easy to deliver customer satisfaction when all goes well, but since the measure of a company is how they handle mistakes, Vacations To Go fails to make the grade. Our story. After extensive research, we chose a cruise to ...
Read the full review
|
|
|
|
|
by rasx, Apr 14 '09
Vacations To Go, our travel agent, allowed Princess Cruises to book an impossible flight schedule on Delta Airlines to South America, and would not change it without more money insisting it was a “legal” connection (40 minutes in ...
Read the full review
|
|
|
|
|
by vanhavpt, Apr 21 '08
Beware of Vacations to Go!!! Our agent told us that we had received a "complimentary upgrade" and an on-board credit from Costa Cruise Lines, and when we got on board the ship Costa had no record of that. When we got back on shore and contacted Vacations ...
Read the full review
|
|
|
|
|
by bilmlbs, Mar 26 '08
After gladly booking my wife's and my trip and taking our credit card info it took at least 4 phone calls, after the amount of time we were told we would receive our documents. Then it took an additional 10 days (2-3 weeks total time). Upon receiving the ...
Read the full review
|
|
|
|
|
by chillylester, Aug 21 '07
Using Vacations To Go turned out to be a nightmare for my family. The website creates urgency by putting "Fast Deal" call right away with your credit card or you may lose the deal when in fact (in the case of Royal Caribbean anyway, I didn't ...
Read the full review
|
|
|
|
|
by quemas40, Feb 09 '06
Vacations of Disaster by quemas40 | Feb 09 '06 After reading a review I chose Vacations To Go over some of the other on-line companies. The review is accurate, but I have had a different experience. They are a great source of info and prices on ...
Read the full review
|
|
|
|
|
by adelaid, Mar 01 '05
I have just had a terrible, upsetting time tonight with Vacations To Go. I was quoted a price, $400 higher by the way than on the website the night I booked the stateroom. I was told that the stateroom advertised for the lower price was gone. It was for ...
Read the full review
|
|
|
| Express Reviews |
| Overall Rating: |  |
| |  |
|
I love vacations to go and highly recommend them.
by mygigidog1,Feb 26 '12
Wow, I just searched google to get on vacations to go to book another cruise and was shocked by the bad reviews. I have used them at least 10 times and love them. The agents I have dealt with have always been helpful and honest. They
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
very good!
by mlpitsme,May 31 '11
I have used VTG and thought they were very helpful, informative and have nothing but good things to say about VTG. Sorry for the bad review but I will use them time and time
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
Very easy. I reccomend using them.
by ortravelor,May 26 '11
Was nervous using Resortvacationstogo since I had never used them before. Their website was very easy to use when trying to compare different resorts in Mexico. The best I found. The price on the resort I chose was several hundred
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
For me it will always be VTG for my vacations.Period!
by bamacreek,May 19 '10
What else can I say? Our trip was amazing and full of memories for a lifetime. It was everything that was expected and much more. VTG handled everything to
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
Anchors Away V T G is a Winner!
by difromtoronto,Mar 23 '10
4 Times a Winner!I am from Canada and have booked cruises with Vacations to Go four times in the past four years. I always deal with the same agent. As a repeat customer she has a file containing my information which makes booking a
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
A most impressive travel service in every respect
by pavbear,Apr 20 '09
We are based in New Zealand and as part of our 2008 2 month visit to the United States, were keen to book a cruise out of Galveston.One is a little apprehensive about using an on line service in another country. We were however so
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
Vacations To Go is Aces with Me
by ilovecruises,Feb 08 '09
I booked a cruise with Vacations To Go and the service could not have been any better. I was told I would have my confirmation email within 72 hours, but I had it the same night. I really liked that the tickets were emailed to me instead of
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
Excellent service and performance!
by susannyc,Mar 09 '07
I am a repeat customer of VacationsToGo and am very pleased with their service. Have found the customer reps to be extraordinarily polite and efficient (usually one call is all I need to make to book a cruise). Very accommodating and they will spare no
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
easy and friendly!
by brneyedgirl,Dec 13 '06
We used vacationstogo.com for the first time and they were great! Very friendly, cheery, informative, thorough. Found a great price for a wonderful cruise! I was a bit aprehensive to buy from an online company but it was easy and no problems at all!
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
Can be trusted to do business with.
by hiel,Sep 28 '06
'Vacations to Go' is my travel agent and highly recommended for delivery speed, order accuracy overall satisfaction and much appreciated
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
Great with a very nice agent.
by neenee47,Feb 22 '06
I receive the newsletter in my email. I check with their deals. I found one that I like and contacted them. I talked on the phone with Anna. She was so pleasant and had me booked in no time. I received the tickets in my email and just printed them up.
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
Vacations To Go knows what they're doing!!!
by hollyangeli,Oct 28 '05
At first, I was unsure about booking my hard-earned vacation with an on-line agency. However, it was the best customer service I've ever experienced. Taylor Vaught was terrific and we will recommend her to all of our
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
Good prices, and a little more
by gili557,Aug 15 '05
I see ads all over the internet promising the best rates. I didn't want to pay more than necessary. I also understand you get what you pay for. I called Vacations To Go and booked my cruise in May with Joan Mosquinski. She not only answered all my
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
They are the best!
by fpinsonn,Apr 23 '05
I dealt with vacations to Go for my first cruise. Being from Canada, I was somewhat reluctant to use a US based cruise dealer. I was wrong! First, the attention and honest responses from the Vacations to go agent were simply outstanding. They
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
VTG--Terrific AGAIN
by returntome,Jun 11 '04
Used them for a second cruise and just were extremely pleased at the professionalism and efficiency of VTG. We worked with the details and while we might have found a slightly lower fare elsewhere, the careful and complete care that they took was worth
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
Excellent, Amazing Selection, Best Prices
by dearesther,Nov 29 '03
We have just booked our second cruise through Vacations to Go and we are extremely happy with the price we paid (very reasonable) and the service we've received. Their website is easy to use and although I have checked out many other discount cruise
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
Easy to use, got a great deal! :-)
by Anne9612,Dec 09 '04
My husband and I used Vacations to Go to book a last minute cruise for this Christmas. We new that we wanted to cruise on Carnival and leave from New Orleans. The Carnival website did not have a cruise leaving on the 19th of December but Vacations to Go
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
No frills and a great price! Just what we want!
by ptbernard,Jul 04 '04
For the second year in a row, Vacationstogo.com provided us with excellent service. We don't need gift travel bags. We don't even need to sit down with anyone. We pick a ship and a date and we get a great price on a wonderful
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
Flexible, courteous service delivered by phone and web.
by mvortex1,Feb 25 '04
Whether booking a vacation on the web or by phone, one should expect a reasonable balance of expertise for the product while enjoying a streamlined, client oriented approach to these services. 'Vacations to go' offers all of these; a serious vacation
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
I highly recommend Vacations To Go
by yarnelljoe,Feb 22 '04
My dealings with Vacations To Go was quite a pleasant experience and I feel that I received a fair price on my first cruise. I appreciate the frequent e-mail offers that come my way from them, since being retired we have plenty of time to take advantage
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
Documents disaster
by sdirector,Mar 19 '05
Our family booked a cruise through Vacations To GO. Follow up calls prior to the commitment and payment were very attentive. Since I made final payment and received edocuments which are not correct I have not been able to get the representative to
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
We were disappointed with the services that Vacation to Go provided.
by joanshau,Jan 26 '12
The agent I worked with at Vacations to Go was helpful in what he did but the agency did not provide the services that my friends (who worked with a local travel agent) received. Their travel agent provided them with a $100 onboard credit
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
for the most part helpful but ignorant.. and you don't get the best deals there
by janiem32,Jan 20 '11
I was not pleased with my experience dealing with Vacations to Go, they have a very high turnover rate and when you get a competent person then they leave also. In general they do not have much knowledge of geography or the cruise lines
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
Waiting over 8 weeks for credit
by lckneggs,May 10 '10
We had a group of 10 use Vacations To Go recently on a trip to Costa Rica. All the service up to the week of the trip was top notch. The week before the trip their site listed our same all inclusive for half of what we had already all paid in
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
vacationstogo.com - NOT IMPRESSED
by lb0456,Mar 01 '10
The ease in which we booked our cruise through vacations to go was wonderful but once booked we NEVER heard from the agent again. Even when I emailed the guy asking questions, he never acknowledged the email. Do it
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
Incompetent agents, Lack of attention, Changing prices
by chronbrownie,May 26 '09
I used the resort branch of vacationstogo. Extremely bad service. They repeatedly upped the price they were quoting. We booked our trip in October for a trip in March, but I did not get my travel documents until less than 48 hours before my trips. This
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
Did not honor best price guarantee
by bargainfinda,Feb 19 '07
I did come cruise shopping and found lower prices when I called the agents. I then called Vacations to Go for a price match or to beat the price. I was told that I would have to speak with a manager. After being put on hold for a long time, the
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
do not trust. vacation to go .. book direct from cruise company
by yogibar,Jul 11 '11
They Promiss to give credit on board , cabin which they promiss to give was diffrent when you are on board, we had my parents 77+ disable they didnot give us cabin for disable ..and they have seprated us from deck 2 and deck 5, at the time of booking
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
Not professional and not worth the phone call
by heartmd200,Jun 07 '11
Book directly with the cruise line. These people earn commission so the more they charge, the more they make. I was dealing with a good rep, but they have a high turnover thus my next call was sent to a used car salesman type..Vacations to
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
Worst experience ever
by karensunny,Dec 28 '10
Disgusting. They have no customer service, they won't return your calls, make you hold for over 20 minutes. Absolutely pathetic don't ever use
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
Staff from operator up to manager, curt. Unwilling to help. I'll never do this again.
by loves2cruise,Jun 18 '10
I'm unhappy with the service because once a reservation is made by the coordinator of your group, you are stuck with any errors. Upgrades, and changes are costly and the managers are unwilling to offer assistance or empathy. When I booked a cruise on my
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
THIEVES
by smarfleet,Nov 10 '09
I WAS LIED TO and now Carnival cruises refuse to return my moneybooked an junior suite /balcony ocean view with them on Carnival Cruise lines also very bad.Read the reviews and you will never use them.NEVER INFORMED SUITE
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
WORST TRAVEL EXPERIENCE EVER!! DO NOT USE VACATIONS TO GO!
by wohrleygirl,Jul 29 '09
My husband and I booked our third vacation through VTG in July. VTG does not handle their own travel arrangements. They pass off the reservation to Apple Vacations and take no responsibility in anything that goes wrong. They will take
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
unethical, greedy, false information, unresolving
by lyo1231,Dec 23 '08
We book a vaca. package and canceled 6 days later we were discouraged from purchasing travel ins. because the fee was so little and the rest would be refunded back to us. Now we find out the fee is $150 per person (ours $600) and the rest is not being
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
Don't Go ....Beware the Bait and Switch
by cricketeer,Feb 22 '06
Booked what was a good deal for a 5 star Jamaican resort. Based upon what I read on line I asked about the bait and switch. Was assured almost never happens. Sure enough 12 hours before the flight was switched to a 4 star resort and told that I had no
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
AWFUL
by jocioroch,Dec 01 '05
Vacations to go was a complete disaster--Over paid-non-stop hassel-didnt get the right documents until many phone calls and much frustration--treated very poorly for such an expenditure--you would have thought they were doing me a favor helping me
Read more
|
| Overall Rating: |  |
| Ease of Ordering: |  |
| Customer Service: |  |
| Selection: |  |
| On-Time Delivery: |  |
|
Never ever again
by vardpet,Nov 05 '05
I always used Expedia.com before and I never had any problems. I decided to try VacationToGo.com and it wasn't good expirience. My agent Jean Shwanbeck gave me hard time, I spent a lot of time on phone calls listening her promisses. She gave me wrong
Read more
|