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Vacations to Go

Vacations to Go

Overall store rating:  Store Rating: 3.0
Reviewed by 63 customers

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Overall Rating:Store Rating: 1.0
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Very Strange Discrepancies

by , Nov 29, 2012 Rated a Very Helpful Review
I filled a web request on 11/28/12 for information on a military veteran's rate of $299 ($598 for two ppl) for an interior cabin on the 7 day Carribean cruise aboard the MSC Poesia for Jan 12 2013 sailing. I was contacted the next day by Prestly from VTG ...
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Overall Rating:Store Rating: 2.0
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Price Match Guarantee Not Worth Much

by , Jul 3, 2012 Rated a Helpful Review
Vacations To Go touts a Price Match Guarantee that promises "if you ever find a lower price for the same ship, date and stateroom category, before booking, we'll match it". The fine print says "The lower rate must be advertised on a competitor's website ...
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Overall Rating:Store Rating: 2.0
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Customer service has fallen through the cracks at VTG.

by , May 8, 2012 Rated a Helpful Review
We have used VTG for 15 years or more. We have booked a dozen cruises and things went well. That is not the case with our recent cruise. We had a different agent and boy did he make mistakes, tell us false information to get us to buy our cruise and pay ...
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Overall Rating:Store Rating: 1.0
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We received no assistance abroad and were taken advantage of.

by , Jan 30, 2012 Rated a Helpful Review
AWFULL!!!    Vacations  To Go misrepresents the quality of their properties, does not assist the customer when a problem occurs, and then takes full financial advantage of the vulnerable customer once they are far from home. ...
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Overall Rating:Store Rating: 4.0
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We like VTG for price and value

by , Dec 13, 2011 Rated a Helpful Review
My wife and I have been on more than a dozen cruises over the past ten years. The last four or five have been through Vacations To Go (VTG). We have always found their pricing to be competitive - after checking other sites and the cruise lines' ...
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Overall Rating:Store Rating: 2.0
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Give me your money and now get lost.

by , Sep 27, 2011 Rated a Helpful Review
I used Vacations to Go for the first time in July, booking for a sailing in September.  I spoke to a salesman and was treated with the utmost respect and helpfulness.  He arranged my transfers and I gladly parted with my credit card details. ...
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Overall Rating:Store Rating: 1.0
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Beware Vacations To Go

by , Jan 29, 2011 Rated a Very Helpful Review
It's easy to deliver customer satisfaction when all goes well, but since the measure of a company is how they handle mistakes, Vacations To Go fails to make the grade.   Our story.  After extensive research, we chose a cruise to ...
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Overall Rating:Store Rating: 1.0
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VTG allowed Princess to book impossible flight, would not change without more money.

by , Apr 14, 2009 Rated a Helpful Review
Vacations To Go, our travel agent, allowed Princess Cruises to book an impossible flight schedule on Delta Airlines to South America, and would not change it without more money insisting it was a “legal” connection  (40 minutes in ...
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Overall Rating:Store Rating: 1.0
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Beware of Vacations to Go!!!

by , Apr 21, 2008 Rated a Helpful Review
Beware of Vacations to Go!!! Our agent told us that we had received a "complimentary upgrade" and an on-board credit from Costa Cruise Lines, and when we got on board the ship Costa had no record of that. When we got back on shore and contacted Vacations ...
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Overall Rating:Store Rating: 1.0
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Poor Response & Customer Satisfaction

by , Mar 26, 2008 Rated a Helpful Review
After gladly booking my wife's and my trip and taking our credit card info it took at least 4 phone calls, after the amount of time we were told we would receive our documents. Then it took an additional 10 days (2-3 weeks total time). Upon receiving the ...
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Overall Rating:Store Rating: 4.0
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Vacations To Go has resolved the refund issue in a professional manner.

by , Sep 21, 2007 Rated a Very Helpful Review
As of Oct. 20, 2007, I am revising my original comments on VTG because the Director of Customer Service, "Vacations to Go," picked up my critique and called to ask what can they do to solve this issue. We had used "Vacations to Go" four times in the ...
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Overall Rating:Store Rating: 1.0
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Buyer Beware! Only Experienced Cruisers should use them if anybody.

by , Aug 21, 2007 Rated a Very Helpful Review
Using Vacations To Go turned out to be a nightmare for my family. The website creates urgency by putting "Fast Deal" call right away with your credit card or you may lose the deal when in fact (in the case of Royal Caribbean anyway, I didn't ...
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Overall Rating:Store Rating: 2.0
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USED FAST DEAL NUMBER , GIVEN SOMETHING ELSE

by , Feb 2, 2007 Rated a Helpful Review
WE BOOKED THE IRISH HERITAGE WITH GALWAY EXTENSION TOUR. WHEN I CALLED I GAVE HIM THE FAST DEAL # RIGHT OFF THEIR WEBSITE. HE WAS VERY POLITE AND I THOUGHT HE KNEW WHAT HE WAS DOING. WHEN I RECEIVED MY CONFIRMATION E-MAIL I LOOKED TO MAKE SURE THAT OUR ...
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Overall Rating:Store Rating: 5.0
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Excellent service, great pricing - extremely professional.

by , Oct 13, 2006 Rated a Very Helpful Review
When we originally booked the cruise I had some questions regarding airfare and deviation pricing to extend our stay in Houston, Texas. Our travel consultant was very professional and explained the deviation procedure and examples of what we might ...
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Overall Rating:Store Rating: 1.0
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Vacations of Disaster

by , Feb 9, 2006 Rated a Helpful Review
Vacations of Disaster by quemas40 | Feb 09 '06 After reading a review I chose Vacations To Go over some of the other on-line companies. The review is accurate, but I have had a different experience. They are a great source of info and prices on ...
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Overall Rating:Store Rating: 4.0
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Vacationstogo.com: "Please Register Below to See our Deals"

by Bryan_Carey is a Top Reviewer on Epinions in Online Stores & Services, Apr 4, 2005 Rated a Very Helpful Review
Searching for travel on- line presents an endless list of possible merchants. In my travels, it seems like I have used most every one of these on- line vacation web services at least once. Prices are usually similar from one to the next, but service, web ...
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Overall Rating:Store Rating: 1.0
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VacationstoGo: Prices were inflated after price agreed upon - find a honest agent elsewhere.

by , Mar 1, 2005 Rated a Very Helpful Review
I have just had a terrible, upsetting time tonight with Vacations To Go. I was quoted a price, $400 higher by the way than on the website the night I booked the stateroom. I was told that the stateroom advertised for the lower price was gone. It was for ...
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Overall Rating:Store Rating: 5.0
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Great service, GREAT price

by , Jun 22, 2003 Rated a Helpful Review
Everything went very smoothly, right from the ordering of the tickets (At the BEST price I could fin ...
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Overall Rating:Store Rating: 5.0
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Fantastic!

by , May 20, 2003 Rated a Very Helpful Review
I discovered VacationsToGo while searching the Net for cruise deals. It was to be our first cruise and I really knew nothing about it. I found VTG to have an excellent selection of cruises at very good prices. Being claustrophobic and a little...
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Overall Rating:Store Rating: 2.0
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Got what I booked, but overpaid compared to other agencies, shop around.

by , Feb 25, 2003 Rated a Helpful Review
Very iffy service. You can get it cheaper elsewhere, no discount. Same price as cruise line, you can find cruises a lot less expensive on other on line sites. Weren't interested in pursuing discounts when fare drops occurred. Gave some cock and bull...
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Showing 1-20 of 64 reviews Page 1 2 3 4 Next