VetAmerica Online Store

Order was apparently backordered but I wasn't notified.  Website finally  indicated it was backordered when I checked my account after not receiving item almost 2 weeks after it was ordered (but no timing estimate listed).  VetAmerica ...

I am very disappointed with the customer service of Vet America. I placed an order 5/16/08 and had email confirmation. As of 5/28/08 I had still not received the product, nor any communication regarding the status of my order. Every time I tried to ...

I placed an order from VetAmerica.com two weeks ago, and they SAY they ship via 4-5 day UPS ground for $5.95, and they SAY they ship 98% of their orders the same business day you place your order, but this is simply not true. First of all, I FINALLY ...

I placed and order for prescription medications for my dogs. This company is NOT a pharmacy and they contract with another company called Allivet for prescriptions. This is not disclosed on the website and I believed I was ordering from this company ...

I placed an order with VetAmerica on August 10. It is now August 28 and I have yet to receive my order. According to their website shipping takes 4-5 days. When I initially did not receive my shipment, 10 days after placing the order, on August 20, I ...

For years we paid full price for Kramer's S ENTINEL Flavor Tabs at the veterinarian's office. All that has come to an end after my latest experience with VetAmerica.com. Update - July 2004 - I was ...

I've tried to give allivet.com the benefit of the doubt over the past year, but I've had enough! I've ordered medication for my dog through the website before and have been shipped the wrong medication, the wrong vet's office has been contacted in the

I only chose VetAmerica because they claim they ship 98% of their orders next business day and if the order is on backorder the customer would be notified. I paid for expedited shipping (2-3 business days) and it took VetAmerica 9 business days to

I placed an order for a milk replacement product for a dying animal for overnight delivery. The next day I received an email that they did not stock the product even though they took the order promising overnight delivery. They said it would now arrive

Delivery is a scam.  4~5 days is not true.  20 days.  I tried so much to get in contact but it seems that they don't have customer service anymore.  No email reply, no phone call reply.  Its always the machine asking to leave

I ordered 3 different products from VetAmerica and was told there was a delay in shipment.  If the order was delayed for more than 1-3 days, they would let me know.  Then they sent a partial order and said one of the items that I ordered was

I shopped VetAmerica for the first time last week and was very satisfied with my experience.  I was shopping for Frontline TopSpot flea treatment for cats, and VetAmerica had one of the lowest prices on all dosage counts, as well as reasonable

VetAmerica used to be great, We order pet supplies 2-3 times a year each purchase is over $200.00. We loved using them because orders received by 11:00am was shipped the same day and shipping was flat rate. Recently that changed (processing orders

Customer service is horrible, especially management. My order was backordered and no one from the company tried to contact me or resolve this problem. I had to contact them several times to get the issue resolved and it is still not taken care of.