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VetAmerica Online Store

VetAmerica Online Store

Overall service rating:  Store Rating: 4.5
Reviewed by 1168 customers

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Showing 1-20 of 22 reviews Page 1 2   Next
Date Rating
Overall Rating:Store Rating: 1.0
 

OUT OF BUSINESS????? Buyer beware!!!!

by , Oct 4, 2012 Rated a Helpful Review
On 7/17/12, I ordered a container of Epic horse supplement (item #10220) from VetAmerica (order #288164).  It arrived about a week later.  Having never before having had a problem with the company or orders, I unpacked the bucket and took it to ...
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Overall Rating:Store Rating: 1.0
 

DITTO what runner20six said-exactly!

by , Oct 2, 2012 Rated a Helpful Review
I had previously had a normal transaction with this company and so, discovering fleas for the first time in over 20 yrs on my dogs and cats a day before leaving on vacation, I placed an order on line and got the typical confirmation email. When I ...
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Overall Rating:Store Rating: 1.0
 

Inconsistent and frustrating

by , Jan 23, 2012 Rated a Very Helpful Review
Order was apparently backordered but I wasn't notified.  Website finally  indicated it was backordered when I checked my account after not receiving item almost 2 weeks after it was ordered (but no timing estimate listed).  VetAmerica ...
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Overall Rating:Store Rating: 2.0
 

I am very disappointed with the customer service of Vet America.

by , May 28, 2008 Rated a Helpful Review
I am very disappointed with the customer service of Vet America. I placed an order 5/16/08 and had email confirmation. As of 5/28/08 I had still not received the product, nor any communication regarding the status of my order. Every time I tried to ...
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Overall Rating:Store Rating: 1.0
 

Horrible customer service & SLOW to ship!

by , Apr 19, 2008 Rated a Helpful Review
I placed an order from VetAmerica.com two weeks ago, and they SAY they ship via 4-5 day UPS ground for $5.95, and they SAY they ship 98% of their orders the same business day you place your order, but this is simply not true. First of all, I FINALLY ...
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Overall Rating:Store Rating: 1.0
 

HORRIBLE--THEY SENT EXPIRED DRUGS

by , Sep 18, 2007 Rated a Very Helpful Review
I placed and order for prescription medications for my dogs. This company is NOT a pharmacy and they contract with another company called Allivet for prescriptions. This is not disclosed on the website and I believed I was ordering from this company ...
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Overall Rating:Store Rating: 1.0
 

Horrible Experience! Will NEVER use again.

by , Aug 28, 2007 Rated a Very Helpful Review
I placed an order with VetAmerica on August 10. It is now August 28 and I have yet to receive my order. According to their website shipping takes 4-5 days. When I initially did not receive my shipment, 10 days after placing the order, on August 20, I ...
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Overall Rating:Store Rating: 5.0
 

VetAmerica - I'll Be Baaack

by , Nov 9, 2003 Rated a Very Helpful Review
For years we paid full price for Kramer's S ENTINEL Flavor Tabs at the veterinarian's office. All that has come to an end after my latest experience with VetAmerica.com. Update - July 2004 - I was ...
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Overall Rating:Store Rating: 5.0
 

VetAmerica Online Store - Have a pet? Check them out!

by , May 21, 2003 Rated a Very Helpful Review
When our son had a horrible diaper rash that we couldn't clear up, even with prescription meds, I went to some friends and asked what they used. Several of them recommended Bag Balm Ointment (see review here: Read the full review
Express Reviews
Overall Rating:Store Rating: 1.0
 
terrible services--don'tbelieve their web site.
by ,Jan 26, 2013
(Show)
I ordered several items I needed to help my dog recover from a surgery to happen 5 days later. I paid $50 for overnight shipping.  16 days later, the dog is completly recovered, no thanks to Vet America.  The order is
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Overall Rating:Store Rating: 1.0
 
Will never use this site again!
by ,Oct 2, 2012
(Not Yet Rated)
VERY frustrating experience! I ordered an item from Vetamerica, which stated on their site that the item would be shipped in one or two days. That's been over two weeks ago and I have yet to receive even a shipping notice. I tried emailing twice and
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Overall Rating:Store Rating: 1.0
 
Worst internet company ever
by ,Sep 26, 2012
(Show)
Vetamerica is the worst internet company I have ever dealt with.  The site has lots of products and good prices, and is quick to take the order, but that is where the goodness ends.  After 2 weeks my item was not shipped.  My e-mails were
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Overall Rating:Store Rating: 1.0
 
Horrible Experiences -- Go Elsewhere
by ,Nov 10, 2011
(Show)
I've tried to give allivet.com the benefit of the doubt over the past year, but I've had enough! I've ordered medication for my dog through the website before and have been shipped the wrong medication, the wrong vet's office has been contacted in the
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Overall Rating:Store Rating: 2.0
 
First and Last Time
by ,Feb 4, 2011
(Show)
I only chose VetAmerica because they claim they ship 98% of their orders next business day and if the order is on backorder the customer would be notified. I paid for expedited shipping (2-3 business days) and it took VetAmerica 9 business days to
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Overall Rating:Store Rating: 1.0
 
bad experience buying online
by ,Oct 26, 2010
(Show)
I placed an order for a milk replacement product for a dying animal for overnight delivery. The next day I received an email that they did not stock the product even though they took the order promising overnight delivery. They said it would now arrive
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Overall Rating:Store Rating: 1.0
 
They are a scam
by ,Apr 15, 2009
(Show)
Delivery is a scam.  4~5 days is not true.  20 days.  I tried so much to get in contact but it seems that they don't have customer service anymore.  No email reply, no phone call reply.  Its always the machine asking to leave
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Overall Rating:Store Rating: 1.0
 
DON'T ORDER FROM VETAMERICA...TERRIBLE CUSTOMER SERVICE.
by ,Apr 10, 2009
(Show)
I ordered 3 different products from VetAmerica and was told there was a delay in shipment.  If the order was delayed for more than 1-3 days, they would let me know.  Then they sent a partial order and said one of the items that I ordered was
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Overall Rating:Store Rating: 5.0
 
Easy to shop and quick shipping
by ,Feb 8, 2009
(Show)
I shopped VetAmerica for the first time last week and was very satisfied with my experience.  I was shopping for Frontline TopSpot flea treatment for cats, and VetAmerica had one of the lowest prices on all dosage counts, as well as reasonable
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Overall Rating:Store Rating: 2.0
 
No Longer Great
by ,Dec 2, 2008
(Show)
VetAmerica used to be great, We order pet supplies 2-3 times a year each purchase is over $200.00. We loved using them because orders received by 11:00am was shipped the same day and shipping was flat rate. Recently that changed (processing orders
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Overall Rating:Store Rating: 2.0
 
horrible
by ,Aug 10, 2007
(Show)
Customer service is horrible, especially management. My order was backordered and no one from the company tried to contact me or resolve this problem. I had to contact them several times to get the issue resolved and it is still not taken care of.
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Showing 1-20 of 22 reviews Page 1 2 Next

Read Surveys Where do surveys come from?
Showing 1-15 of 1,147 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 77   Next
Date Rating
Overall Rating:Store Rating: 1.0
 
Jan 8, 2012
(Show)

i have yet to receive my order and there will be a charge. it took over 2...
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Overall Rating:Store Rating: 3.0
 
Nov 25, 2011
(Show)

I received an email notice of a delay. Having received no further update,,I...
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Overall Rating:Store Rating: 5.0
 
Oct 19, 2011
(Show)

Always has the product I want and at a great price.
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Overall Rating:Store Rating: 5.0
 
Sep 24, 2011
(Show)

Quick delivery. Best price around for CAS Options. Extra Strength
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Overall Rating:Store Rating: 1.0
 
Aug 30, 2011
(Show)

Item canceled. Should have been notified item was not available much sooner.If...
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Overall Rating:Store Rating: 4.0
 
Mar 9, 2011
(Show)

The item was out of stock but I received an email a few days after I ordered...
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Overall Rating:Store Rating: 2.0
 
Mar 9, 2011
(Show)

Canceled my order with no explaination
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Overall Rating:Store Rating: 1.0
 
Jan 28, 2011
(Show)

i ordered the biozide, saw the charge on my credit card and had an email...
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Overall Rating:Store Rating: 1.0
 
Jan 16, 2011
(Show)

I ordered two products (non-prescription). A few days later I got a form letter...
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Overall Rating:Store Rating: 5.0
 
Dec 19, 2010
(Show)

it was very good,but they never told us that we could get rebates
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Overall Rating:Store Rating: 5.0
 
Dec 8, 2010
(Not Yet Rated)

Great company with good pricing
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Overall Rating:Store Rating: 1.0
 
Nov 21, 2010
(Show)

The tick collar they sent to me had been expired since 05/10. They were...
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Overall Rating:Store Rating: 3.0
 
Oct 12, 2010
(Show)

They sent an email saying one item was on back order but they were holding the...
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Overall Rating:Store Rating: 4.0
 
Oct 3, 2010
(Show)

charged $29.00 for shipping and handling for 3-5 business days. Ordered...
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Overall Rating:Store Rating: 5.0
 
Sep 27, 2010
(Show)

Always excellent service and delivery. Have ordered from them for several...
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Showing 1-15 of 1,147 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 77 Next