VistaPrint Online Store - vistaprint.com

These cars are too thin (and I paid for the better paper!)
But more importantly these cards are smaller than real business cards! Dont EVER order from these guys

Look out people. They will get you everytime. You will get an e-mail tell you that you can get 250 FREE business cards but Nooooo actually when you go through the whole process of designing the cards and then enter your credit card number I promise it will come up with a different total. You should only have to pay the shipping but that won't happen. When you call customer service they will tell you that you actually clicked on a link to pay $8.99 FOR FREE BUSINESS CARDS how stupid is that. If you have any sence you will go to your local printer say I can get business cards online for about $25.00 which is what the FREE business cards are going to cost you after shipping and everything that they slap on you. You printer will probably make you some cards and you will have them in a few days rather than months. RUN RUN RUN AWAY from Vistaprint its the Bait and Switch King of the internet

After having questions surrounding my order total, I promptly sent an email to their customer service department. A week later, there was no response, but my order did arrive in a less than satisfactory condition. So, I emailed them yet again about my order total and also asking about the poor quality (ink smudges) of the product. Another week goes by...nothing. I tried once more to email them. This time they responded and answered my question about my order total, but did not even address the quality of my order. I had ordered Save the Date cards for a wedding. I did not have time to wait for them to send me a new shipment (and from the looks of their response times it would have taken at least a month). I paid almost $70 for 100 postcards and their service and finished product were what I had expected. I still have not received a response to rectify the ink smudges on my finished postcards.

Order was prompt..that is the only positive thing I saw about them.
There paper is substandard for something that is billed as premium paper.rough edges light and small. If it was any thinner it would be toilet paper.
The cut is off. and awful
The color is not as promised...they want me to send them back copies and I feel like I am wasting time on a product that will never be up to par.
I feel used and manipulated.

Might I add they stink on ice!!!

In just 10 minutes I was able to create my own professional business card! The web site was easy to use and I received my custom order in just days!

I ordered "free" business cards in April 09 with slow 21 day shipping and paid $5.  I haven't gotten my order and every time I check for the "Arrives on or before:" date it gets pushed out 30 days.  Its now August and I still have not gotten my cards.  I've emailed them twice and gotten no response even though they promise quick 48-hour response on all emails.  I'm frustrated. I am glad I decided to test their service before I committed to a large order.  They have failed miserably

BEWARE of extra $14.95 a month charges for life until cancelled. Don't think you are just buying cards, shirts, letterhead, etc because when you agree to the terms and conditions you will be enrolled to a "passport of fun" and or rewards program costing $14.95 per month. You must read all of the terms and conditions and review your credit card statements carefully each and every month after purchasing anything from Vistaprint. No idea what I had for $14.95 a month or $74.75 because they did not even give me a password, user name or website to log onto. ABSOULTE SCAM and unfair way of making extra money after the sale.

I went to Vistaprint after hearing about the free business cards. I found out that they have so much more to offer. I ordered the business cards for my kids after a move. They were a inexpensive way to give their friends our new contact information. I've since ordered many of their products including our change of address cards. I was extremely pleased with the invitations I had custom made for my daughter's birthday party. The quality was impressive. I'll certainly be using VistaPrint in the future.

The worst printing job I've ever encountered and I'm a graphic designer that deals with print companies all the time. The order took WAY too long for just business card magnets and the sticker they use to adhere to the magnet, well, lets just say they need to invest in a sharp exacto blade. The edges were all rough and torn, the print quality was even worse. A standard inkjet has better resolution even though they were supplied with 300dpi+ TIFF images. I tried numerous times to contact them regarding my order, 1. because it took one month to get and, 2. because the print job & trimming was completely unsatisfactory. I still have yet to hear back from them and it's been 3 months! Do NOT use them!

Horrible shipping service. I've been waiting for twice the delivery time and still haven't received my business cards. I've been on hold with their support line for 20 minutes so far and haven't had an answer. The first tele-prompt was "If you haven't received your order please press 1" - very telling...

The "free" promo is not free - you must pay exorbitant shipping charges. Each add-on is sneakily added to your order when your creating your card online. I invested too much time making my card in their online application so I ordered it. What a mistake.

After, finally, getting through to support they offered to re-print and send the cards to me within 7 days. We'll see how that goes...

I have been using VistaPrint since a friend recommended them about a year ago. I just got my third order, and it was jsut as easy and inexpensive as B4.

I personally have never had problems like others describe, although my brother in-law uploaded a logo that looked pretty cruddy when it came on his post card order. But when he called the 800 number he got a real human on the line in less than a minute, and the agent helped him through the reorder process (he needed a higher resolution logo file).

I don't know about others, but the very fact that an Internet company has a toll free hotline with real human beings speaks volumes about VistaPrints seriousness.

In the past I've used Vistaprint for business cards for myself and family members and have been totally satisfied. Recently I ordered some postcards to thank people for condolences on the death of my dog. The cards were fantastic. I uploaded a picture for one side and designed the text on the other side. I got them very quickly and they were perfect. They were much more personal and much less expensive than getting such a card at a store. And I love the way you can try different designs and wording before committing to buy. The design site is so easy to use.

I ordered the free or low-cost business cards from VistaPrint online. The cards arrived and are of lesser thickness than other business card stock. No big deal.
My problem with VP is that they now have automated machines telephone me with a "survey". The terms & conditions as well as privacy policy at VP website do not mention that they now have the right to have these aggravating machines telephoning you.

I have been ordering from Vistaprint for the past two years and been 100% satisfied. I think it's important with any on-line transaction that you pay attention when checking out and not click-sign for an offer you don't fully understand.
For small businesses just starting out, Vistaprint is a godsend. Good products, and reasonable delivery--I always choose "slow" to keep costs down. You just have to plan ahead! And great specials that they run...take advantage!

VistaPrint seemed very professional from their website, but sent me cards with a vertical line printed through the text.

I brought this to their attention, providing a sample, and they sent me replacements with exactly the same problem.

I asked them to overnight replacements since they'd used up my two weeks lead time before a show, and they refused to deliver any sooner than three days. 

I explained that they botched the order twice, creating the urgency, and needed to step outside their usually process to fix a problem they created. 

They seem to be completely unable to work with a customer to solve problems, being locked into a standard process, and I cannot recommend them to anyone who needs work done correctly in a timely manner.

Now thanks to VistaPrint, my first impression with potential customers will be a flawed business card, despite the fact that I gave them plenty of lead time before the show.