Vonage Online Service

First, I'd like to say that I've never submitted a negative review for anything before, but I'm just too frustrated by my experience with Vonage to not inform everyone...They've had varying degrees of call quality over the years but lately (last ...

Vonage continued charging monthly fee after cancellation for over half a year 1.    &nbs p;  Back in July (7/28), I ported my numbers from Vonage to another provider and requested my account to be closed. I thought ...

I was sent a Vonage phone I never ordered. I called Vonage on 11/12/2009 to report it. They determined the phone was ordered under fraudulent terms by someone else, using an entirely different person's credit card. I asked Vonage to stop any further ...

Today, I finally dumped Vonage.  And trust me, it was like a bad break up.I've tried to dump the service before.  The quality was lower than my cell phone and I really didn't need it for my business after all.  Last December I ...

I was a Vonage customer for 3 years.  The phone service was ok.  Volume was sometimes an issue. The customer service is AWFUL.  I attempted to cancel my service and was told that I'd lose the 5 months credit I had left on my ...

We needed a home phone but just couldn't budget the cost of traditional land line service.  We really don't use the phone much in comparison to the internet, but it was needed to get return calls for doctor's offices that never seem to answer ...

Stimulate the Economy: Cancel Vonage - Return to local phone service. I have had Vonage for my home phone and for my work phones and fax lines. The product is a good product however their customer service is the worst in the world! If you should ...

I used Vonage for more than 2 years, and the functionality was always fine, though sometimes the voice quality was not great.However, I can not recommend Vonage, because whenever I needed to do anything non-standard it became a huge nightmare. ...

I truly find it amazing that there are so many negative reviews on Vonage. I have been a Vonage customer for over five years. Prior to that, I had Verizon and then AT&T. With Verizon and AT&T every option had a charge...call waiting, caller ID, etc. ...

Let's see, hubby and I decided we were tired of the "all might AT&T sucking us dry for every little thing we used with them". Got sucked into those fancy commercials about all the benefits you get with Vonage. Talked and said sure we think that would be ...

I have been with Vonage for 3 years…My 1st ISP (optimum online) with the Vonage service, quality, and stability itself was pretty good, not perfect but good enough for me. I changed isp’s to Fios and the Vonage service, quality, etc became virtually ...

Reading some of the reviews, I wonder how it is there is such a mixed reaction. Having a friend who has had excellent luck with Vonage, I understand the mixed reaction. VOIP, Voice over intenet protocol, is relatively new technology. Internet phone ...

I switched to Vonage in Jan. 2007, I went with the 24.99 unlimited plan, never did get a bill for anything near 24.99!! 30.99 was the closest I ever got. My phones only worked with a single line, it cost more if you are going to have more than one phone ...

I haven't needed the online store, per se, but this review is about our experience with the Vonage service generally. We are incredibly happy with price, quality and features offered for our monthly fee. We started with one Vonage line as a test of ...