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Yves Rocher Online Store

Yves Rocher Online Store

Overall service rating:  Store Rating: 2.5
Reviewed by 46 customers

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Showing 1-20 of 48 reviews Page 1 2 3   Next
Date Rating
Overall Rating:Store Rating: 5.0
 

Consistently satisfying and fun to shop with.

by , Jun 19, 2011 Rated a Very Helpful Review
Wow.  I have read a lot of the reviews on this page about Yves Rocher and have to strongly disagree (saying this and preparing to give a glowing review might jinx me the next time I order but I will knock on wood that it does not happen =D )  I ...
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Overall Rating:Store Rating: 3.0
 

Great Products and Great Deals!

by , Apr 23, 2008 Rated a Helpful Review
I've always ordered from Yves Rocher and never had a problem, well, okay, sometimes the gals talk so fast and with their beautiful accents, it's hard to keep up! But, other than that, my orders have always arrived packed neatly and on time. They have ...
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Overall Rating:Store Rating: 1.0
 

After 15 years, no more.

by , Mar 18, 2008 Rated a Helpful Review
My mom and I have shopped with Yves Rocher for at least 15 years. Before we had a computer and my mom still shops the old-fashioned way (snail mail). However, my two most recent experiences with this company have caused my reaction - I will never shop ...
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Overall Rating:Store Rating: 4.0
 

The best time to shop is when they offer buy 1 get 1 free.

by , Mar 28, 2007 Rated a Helpful Review
http://www.yvesrocherusa.com/c ontrol/main Information about the store, copied directly from the website : Yves Rocher, (pronounced eve row-shay), We are a brand of natural beauty products named after our founder, Mr. Yves Rocher himself. With over ...
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Overall Rating:Store Rating: 3.0
 

I'm over them right now.

by , Feb 20, 2007 Rated a Very Helpful Review
I started ordering after seeing the ever-present magazine ad. I like their products but I get annoyed with all the coupons, stickers, flyers and pieces of paper you have to wrestle with in each paper mailing. I consider the regular prices of things ...
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Overall Rating:Store Rating: 1.0
 

Nonshipment, lies from customer service, BAD

by , Nov 29, 2006 Rated a Very Helpful Review
I placed an order with Yves Rocher on 11/5/06. It is now 11/29/06 and I still do not have my order. Customer service has been prompt to send me automated emails (11/20) that are not true and on the phone (11/29) they "could not find my order" upon asking ...
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Overall Rating:Store Rating: 2.0
 

Very disappointed with service

by , Nov 20, 2006 Rated a Very Helpful Review
I placed my order on September,26, 2006. In 2 weeks I received the letter by mail with request to pay shipping fee by check, I refused as when you are purchasing online shipping rate is applying before coupon, my order amount was more than $25 - that ...
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Overall Rating:Store Rating: 1.0
 

NOT WORTH IT

by , Nov 9, 2006 Rated a Helpful Review
A few months ago I would have rated YR at a 4 or 5. Now I realize something that you should all know BEFORE ordering. It doesn't matter how nice the products are or how nice the freebies are if you never get them. I have overlooked the terrible ...
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Overall Rating:Store Rating: 2.0
 

Insufficient postage!!

by , Sep 1, 2006 Rated a Helpful Review
I just would like to write about my recent bad experience with the store which made me definetely would stop shopping with them again. I don't know what the problem in this store is, but it never seems to have been fixed at all. I'd stopped shopping ...
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Overall Rating:Store Rating: 1.0
 

Slow Delivery , but billing customer very fast!!!!

by , Jul 7, 2006 Rated a Very Helpful Review
Yves Rocher has been one of my choices for facial/body products, because I like the quality of the products. However, my choice of the company has changed. I placed my order on the 12th of June, and I was told that the order would take 10 business days ...
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Overall Rating:Store Rating: 5.0
 

Lovely Fragrances, Superb Customer Service, Great Value

by , Jan 18, 2006 Rated a Helpful Review
I have always been very satisfied with my online shopping experience at Yves Rocher. Delivery has usually been even faster than I expected, and never later than promised.When I called customer service with questions, the representative was always most ...
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Overall Rating:Store Rating: 5.0
 

WONDERFUL! Inexpensive Quality Items.

by , Jan 7, 2005 Rated a Very Helpful Review
My experiences with Yves Rocher Online have been super!. You have the choice between ordering online or through the mail. I prefer to order online. Signing in as a Customer Getting started was very easy. I was able to start ...
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Overall Rating:Store Rating: 5.0
 

Excellent beauty products, great prices, fun free gifts!

by , Dec 24, 2004 Rated a Very Helpful Review
I have ordered from Yves Rocher three times now and each experience has been positive. Yves Rocher offers one or more free gifts and free shipping with each order. The free gifts are actually very nice, useful items. I received a beautiful satin ...
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Overall Rating:Store Rating: 4.0
 

Fantastic products - be patient ~

by , Jul 18, 2003 Rated a Helpful Review
I love Yves Rocher products. I purchased online and although it did take about 14 days before I rec ...
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Overall Rating:Store Rating: 4.0
 

Satisfying overall

by , Jul 3, 2003 Rated a Very Helpful Review
I have been using Yves Rocher products for about 8 years when living in Europe, and was oh so happy ...
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Overall Rating:Store Rating: 4.0
 

Warning delivery problems! But overall experience improved a lot

by , Apr 2, 2003 Rated a Very Helpful Review
Ordered $50 worth of merchandise on Feb 24'th. Here I sit on April 2'nd and still no order.

I called to inquire about my order after a few weeks wait. The man told me that my order was shipped on Feb 27'th. And he said that I would have to...
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Overall Rating:Store Rating: 3.0
 

Easy ordering, speedy delivery, customer service not-so-great.

by , Mar 14, 2003 Rated a Very Helpful Review
I have ordered online, and from their catolog many times. The online store is easy, and the products arrive very quick. Customer service is not so helpful if you have a problem. Their website had a "buy-one-get-one-free" offer on their site, but when I...
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Overall Rating:Store Rating: 5.0
 

FREE gifts, DISCOUNT prices, GREAT products, FREE shipping at Yves Rocher Online Store

by , Nov 4, 2002 Rated a Very Helpful Review
I just love shopping at the Yves Rocher Online Store! Every time I shop there I am offered new free gifts and discounts. So.... of course I keep going back!


ABOUT THE SITE ITSELF

It is easy to find what you need...
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Overall Rating:Store Rating: 4.0
 

Yves Rocher - Have fun and try out some new beauty products! Easy and inexpensive.

by , Jul 15, 2002 Rated a Very Helpful Review
Yves Rocher must have an ad in every magazine my grandmother buys. They are tucked in there with the ads for the stretch pants that flatter every figure and the breast enhancer lotions that increase you two cup sizes in two weeks. Since my...
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Overall Rating:Store Rating: 4.0
 

Deals, Steals, Freebies & More at Yves Rocher USA

by , Jul 11, 2002 Rated a Very Helpful Review
Oh boy, I cannot say enough about this site!

Products
Yves Rocher has tons of items to chose from. I highly recommend getting on their mailing list so you have a paper catalog to look at. You can find things like makeup,...
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Showing 1-20 of 48 reviews Page 1 2 3 Next