Zenni Optical Online Store

I have ordered 1 pair of glasses to test the company and they send me my glasses less my clip-ons. I emailed the company and a week later received my clip-ons. Mistakes do happen and ZENNI optical took care of them quickly. I was impressed and ordered 5 more pairs since. I have not been disappointed. Great glasses at a great price. Thanks Zenni.

Excellent! I bought the el-cheapo pair for $19+ plus $5 for anti-glare and the glasses were fantastic. They arrived very quickly (I think, in about a week). I'm ordering another pair as soon as I finish writing this. I have a large head and the glasses fit perfectly. Glad I found this sight. I previously ordered a pair from 39dollarglasses and they were great too, but more expensive.

these are better than glasses I've gotten through VSP!!! Great Price and Better Quality. The only REAL problem was the Delivery Time. It was way too slow! However, for the price, the Overall experience was GREAT!!!

I purchased hingeless rimless titanium frames (in silver) with anti-reflective coating and 1.67 index lenses. I received my glasses in ten business days, and I’m very happy with the results. I can’t tell the different between these glasses and others that I’ve purchased from brink and mortar stores, except the price, of course.

HORRIBLE EXPERIENCE
Glasses arrived and were wrong size. No big deal, we sent them back, explained the problem and reordered. Nothing happened, so I called. Explained problem and was hung up. I called back, hoping to get a reasonable person this time but was then spoken to rudely.
They still have my money, I still dont have glasses.

I am an avid listener of Clark Howard and went to his web site. His tips are always right on. I am a contact lens wearer who had been avoiding getting a pair of regular glasses, but I was now at a crossroad that I would have to break down and spend the money for a pair of glasses. I ordered a pair, I spent only 12 and change to test the water. Well I got my glasses quickly and I was more than satisfied. In fact I brought them to work and several of my coworkers have ordered and been as satisfied with the purchase as I was. You even can order from the trendy looks for little outlay of cash. Many years ago I had an acquaintance that worked for an eye doctor, and I remember her saying that at that time there was a 400% mark up on glasses. Based on my experience with Zenni optical, this statement came back to me. So I would not hesitate to recommend the company to those who have other places to spend their hard earned cash.

I had an excellent experience with this company. I read a few online reviews before ordering form them and some people seemed to have problems, but I, personally, would highly recommend them. I have an extra high prescription and they did my lenses for only $9 extra, other places (including the 39dollarglasses place) say they can't do my lenses or want to charge me tons extra for them. But Zenni had no problem, the glasses are lightweight and comfortable (and I have a big head, but they look and fit great), and the lenses are perfect. I got two pair for less than the half of the cost of one pair at other places, I'll be ordering a lot from them in the future. (Also I had typed my prescription in wrong online and within an hour a very nice person from Zenni called to question my mistake and corrected what I had done wrong).

Hello all,
I just got my two pairs of eyes glasses from Zenni Optical and guess what, they are perfect. Perfect, I mean a perfect. I am more than just happy. The frame and the glass were both at the tight fit with the add-on features on the glass such as tint, reflective coating and on and on.
For the price of Zenni opticals I would say 100 percent of eye glass buyer should go for it. Neither the frame are cheap nor the glasses. Both can compete with any pair of sun glasses that you buy in any optical store in mall or in doctor office.
Guys, low price does not mean cheap product. Its a marketing strategy and economy of scale in making profit. Sell more to earn more is what I think zenni is doing.
Anyway, enjoy zenni glasses. I am damn happy with them.
god be with them. Zenni is here to stay. Uhoooooooooooooo.
Mr. G

We have bought a dozen or so pair of glasses from Zenni Optical and been pleased but that has changed. A pair I ordered in mid August came in fine but just 'snapped' at the nose bridge about a week into wearing them. They were titanium.
To make a long story short it is late November and I am still waiting for my 'repaired' glasses. The person that answers the phone was very rude. I will not buy from them again.

Best glasses i ever had. Recieved in 14 days. Saved hundreds of dollars. I can afford another pair now.Best frame. I love them.

I ordered my glasses under two weeks ago and they got here EARLY! Super quality. I ordered a pair of the memory titanium frames and prescription lenses. They don't feel or look cheap and I got them for under $30 with shipping and clip on polarized sunshades. Customer service is lacking. I emailed a question and never got a response.I then sent a fax with a question and received a response within 10 minutes. Thought that was a little odd. I would recommend them to anyone who feels comfortable making purchases online and this not being their first.

These are better and unbelievably cheaper than glasses I've gotten through VSP!!! Great Price and Better Quality. Their deliver time was excellent. I ordered them two weeks before X-mas and got them in ten days. Their communication service was also outstanding. I think I got a great deal and the experience was GREAT!!!

I ordered two pair of glasses from Zenni Optical 33 days ago.  They had the wrong prescription and I mailed them back.  I called after two weeks and was told their system was down but they would send me an email on the status.  Never happened.  Sent them an email and still no response.  Called twice but not one picks up and then there is a message to leave a message but you can not, because the mail box is full.  Very frustrating .  Very poor customer support.   All I am trying to do now is get my money back.  This is a real same because there were so many good reviews about this company.

Zenni Optical is not worth doing business with. Extremely slow service, will not return phone calls or E mails, and you can't get through to talk to anyone. BB has them on the bad list and it's easy to understand why. One month and I'm still waiting for my order.

I ordered my boyfriend's glasses from Zenni last week. It took them a week to make the glasses and them to arrive in our mail box. The glasses that WOULD have cost $210 even at Sam's Club, ended up costing us $33. He loves his glasses, and they look great! Now I want to order a pair. Our ONLY complaint (And it's not even that major) is that the clip on sunglasses they sent are too heavy for his glasses and are very uncomfortable. However, for as cheap as his glasses were, we're just going to order a 2nd pair that's tinted. He said his prescription was great, and we're very much satisfied!