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AJ Madison

AJ Madison

Overall store rating:  Store Rating: 3.5
Reviewed by 899 customers

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Showing 1-20 of 505 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 26   Next
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Overall Rating:Store Rating: 1.0
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STAY AWAY FROM THIS COMPANY

by , Oct 30, 2013 Rated a Very Helpful Review
DO NOT BUY FROM THIS COMPANY.  They are a classic bait and switch.  If you do buy caveat emptor.  Check the BBB and look at the complaints not the grade which is paid for.  Check Yelp, check Reseller Ratings and you'll find that this ...
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Overall Rating:Store Rating: 3.0
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Great price, Terrible delivery service. Product as described

by , Jan 3, 2013 Rated a Helpful Review
I ordered a vent hood, bosch dishwasher and a whirlpool refrigerator.The prices are great. The delivery was within 2 weeks.  I got what I ordered. I paid the extra $100 for the white glove delivery.  The delivery was a nightmare.  They ...
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Overall Rating:Store Rating: 2.0
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NEVER AGAIN...BUY LOCAL FOR SERVICE!

by , Sep 13, 2012 Rated a Helpful Review
On Memorial Day, I order a Maytag oven, Fridigare refrigerator, Maytag dishwasher and over the range vent in order to take advantage of the Memorial Day Sales.  At the time of delivery, the oven was noted by drivers and us that the side panel of the ...
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Overall Rating:Store Rating: 1.0
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I would never do business with this company again regardless of price!!!

by , Aug 29, 2012 Rated a Helpful Review
I read up on this company and despite the many negative review's I ordered a 36" 6 burner Smeg range with a  4.1 cu. ft. oven.  I was enamored by the price $1999.00.  I made the order received confirmation of purchase and in a couple of ...
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Overall Rating:Store Rating: 5.0
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Excellent Overall Experience - Superb Salesperson

by , May 31, 2012 Rated a Helpful Review
My experience was extremely positive.  The website was very clear and allowed me to find the products I needed with the appropriate bells and whistles I thought were important. When I had a question, I called and had an amazingly helpful sales ...
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Overall Rating:Store Rating: 2.0
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Easy ordering, delivery was a nightmare

by , Apr 28, 2012 Rated a Helpful Review
I  purchased a new range from A.J. Madison. Pricing was reasonable, customer service was courteous, and initial shipping was fast , but home delivery was a terrible. A.J. Madison uses Homedirect USA and local delivery companies to actually ...
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Overall Rating:Store Rating: 5.0
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Positive and Great Experience

by , Mar 25, 2012 Rated a Helpful Review
I am very pleased with AJ Madison and how they performed.  I was skeptical and hesitant after reading some of the negative reviews, but then there were some positive as well.  Anyway, I went ahead and ordered a Maytag Refrig and ...
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Overall Rating:Store Rating: 2.0
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Order was accurate, but your personal information isn't safe with this company!

by , Oct 5, 2011 Rated a Helpful Review
The order was fast enough. It took almost two weeks to be delivered. The guys from the shipping company seemed to be in a rush and didn't want to give me time to inspect the refrigerator, but it  seemed to be fine. The main problem I had ...
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Overall Rating:Store Rating: 4.0
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AJ Madison to the rescue! I would do it all over again!!!

by , Sep 26, 2011 Rated a Helpful Review
  After shopping in our local area for a replacement oven to fit an odd cut-out space, an Internet search led me to the one oven that fit our needs and to AJ Madison as a supplier.   The AJ Madison representative was both courteous and ...
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Overall Rating:Store Rating: 1.0
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BEWARE!!! Liars! False advertising about Price Matching & smart alec sales rep.

by , Sep 6, 2011 Rated a Helpful Review
Liars! ajmadison.com has a big ad on their website that they will Price Match any other company's price. I found a fridge I liked at us-appliance.com for a great price; but before making the order, I decided to let ajmadison do ...
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Overall Rating:Store Rating: 4.0
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Pleasantly surprised after reading some of the reviews

by , Aug 30, 2011 Rated a Very Helpful Review
I ordered an LG washer and dryer after researching prices on many websites.  When I found AJ Madison's price was below all other competitors and approximately $1000 less than local stores such as Home Depot & Sears, I decided to take the ...
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Overall Rating:Store Rating: 1.0
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AWEFUL CUSTOMER SERVICE - STAY AWAY

by , Aug 24, 2011 Rated a Very Helpful Review
I wish I had read the reviews about this store before I made the mistake of purchasing from them. I was too busy reading reviews about the washer/dryer I was interested in that I didn't think to look up the store itself. I am writing this so no one makes ...
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Overall Rating:Store Rating: 1.0
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Broken on delivery, won't replace or refund and dodging my calls.

by , Aug 7, 2011 Rated a Helpful Review
I purchased a Frigidaire Dishwasher from AJ Madison. Immediately after hooking it up, we found that the unit leaked water. Between 5/23 and 6/20, I was only to reach AJ Madison once. They gave me the phone number to the repair company. I contact the ...
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Overall Rating:Store Rating: 1.0
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Deceptive Sales Practices! Rebates not honored!

by , Aug 7, 2011 Rated a Helpful Review
I ordered two units from AJ Madison: 1) A Frigidaire Microwave and 2) a Frigidaire Stove. Upon adding the items to my online shopping cart, the website displayed applicable 'rebates', which it automatically deducted from my total online price. At ...
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Overall Rating:Store Rating: 1.0
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BAD

by , Aug 1, 2011 Rated a Helpful Review
DO NOT BUY FROM AJ MADISON!  We ordered our washer and dryer on 7-7-2011 and we thought that we gave them plenty of time to deliver it.  In fact I placed in the notes section that we wanted it delivered by 7-23-2011.  I received several ...
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Overall Rating:Store Rating: 1.0
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Worst Expeience for Customer Service

by , Aug 1, 2011 Rated a Helpful Review
AJ Madison has the worst customer support I have ever experienced.  The few dollars that you save is not worth the hassle.  I placed an order in March and needed to order switch to a larger size cook top to go with the double oven I ordered ...
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Overall Rating:Store Rating: 5.0
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Very Pleasantly Surprised .... and I Saved a Ton of Money

by , Jul 20, 2011 Rated a Very Helpful Review
I was concerned after reading all the complains about poor customer service, but I took a chance and was very pleasantly surprised. I ordered an expensive washer & dryer which retail well over $2,000.  I had shopped at Sears Outlet store and ...
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Overall Rating:Store Rating: 1.0
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AVOID: Defective sink, refused to replace, terrible service

by , May 18, 2011 Rated a Helpful Review
I called AJ Madison to inquire about a Rohl faucet and apron front fireclay sink in March. I placed the order with them because they claimed both were in stock (other vendors I contacted told me the faucet was backordered and not available for ...
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Overall Rating:Store Rating: 3.0
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Great products, poor customer service/communication

by , May 9, 2011 Rated a Helpful Review
I ordered a bathroom vanity with a separate marble countertop. The vanity arrived in excellent shape, but the countertop was broken into 6 pieces as well as chipped. I refused shipment, and called to ask when the replacement would be shipped.  The ...
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Overall Rating:Store Rating: 1.0
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Misleading warrranties and horrid customer service

by , Apr 21, 2011 Rated a Helpful Review
I bought 3 appliances (a dishwasher, built-in microwave, and wall oven) from them in 2008 as well as a 5yr extended warranty on all three.  Two of the appliances arrived in a couple of weeks, but the third, the dishwasher was not in the shipment, ...
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Showing 1-20 of 505 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 26 Next

Read Surveys Where do surveys come from?
Showing 1-15 of 442 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 30   Next
Date Rating
Overall Rating:Store Rating: 3.0
 
Dec 17, 2010
(Show)

Did not receive promised discount.
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Overall Rating:Store Rating: 4.0
 
Dec 4, 2010
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I had never heard of AJ Madison before but they were the only company I could...
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Overall Rating:Store Rating: 5.0
 
Nov 26, 2010
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Fine.
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Overall Rating:Store Rating: 3.0
 
Oct 14, 2010
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Tracking of order not very good. Took nearly a month to get my item. Still...
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Overall Rating:Store Rating: 5.0
 
Oct 2, 2010
(Not Yet Rated)

No problems
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Overall Rating:Store Rating: 4.0
 
Sep 26, 2010
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It was fine.
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Overall Rating:Store Rating: 5.0
 
Sep 25, 2010
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Having shopped this appliance for over a year, it was great to find it on sale...
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Overall Rating:Store Rating: 5.0
 
Aug 25, 2010
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I thought this was a great experience! I read reviews on the company first...
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Overall Rating:Store Rating: 5.0
 
Aug 12, 2010
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This internet shopping experience went extremely well. AJ Madison's...
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Overall Rating:Store Rating: 3.0
 
Aug 10, 2010
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20 days later I have rec'd no contact from them. I can check my order...
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Overall Rating:Store Rating: 5.0
 
Aug 9, 2010
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Merchandise arrived in a very timely manner. I was contacted about delivery.
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Overall Rating:Store Rating: 5.0
 
Aug 5, 2010
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Everything went well product performs as advertised. No isssues with shipping...
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Overall Rating:Store Rating: 5.0
 
Aug 2, 2010
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Ordered from AJ Madison not knowing anything about company. They called to...
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Overall Rating:Store Rating: 4.0
 
Jul 27, 2010
(Show)

item arrived with shipping slip of the DISTRIBUTOR, not the retailer AJ...
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Overall Rating:Store Rating: 5.0
 
Jul 27, 2010
(Not Yet Rated)

The delivery was delayed because this was a residence. The information also...
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Showing 1-15 of 442 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 30 Next