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Could have been better
by mco7896026,Mar 16, 2011 (Show)
I purchased a washer and dryer from them, and I would like to share a few tips. (1) make sure you check your model numbers against the model numbers offered in a rebate before you pay. They tried to sell me a dryer that was not the correct
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Rude, unreliable, late - never will work with them again!
by nancyaz15,Mar 4, 2011 (Show)
Dealing with AJ Madison was not pleasant. We ordered a refridgerator that they said would take 2 weeks to deliver, took 4. The people I spoke with were rude. When I called after 2 weeks I was told they didn't know where the fridge was and they would call
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They state the usual "We value your business" blah blah but their actions show OTHERWISE
by alexphilo,Feb 18, 2011 (Show)
Nasty customer service/sales! I ordered a microwave on their site. Received a confirmation email right away with a shipping date but the next day received an email stating that the order was cancelled. When I called to ask about it, I was told due to a
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Attentive & Informative Service & Product with AJ Madison
by mu1shu,Feb 10, 2011 (Show)
Very happy with AJ Madison and my Customer Service Rep., Grace. I found their prices extremely competitive and Grace was able to provide a solution to my space limitations (thank goodness as it just fits or I would have bought too large of a Washer
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Do not use AJ Madison.... if you can't change a light bulb.
by jpbohannon,Jan 25, 2011 (Show)
I am very glad I used AJ Madison. I saved about $400 on a Maytag washer/dryer set. Ordered right before Christmas. Took about 3 weeks to come in because they were not a usual item. They did not bill my card until the items were
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worst customer service ever!!
by awesome1jh,Jan 10, 2011 (Show)
Delivery of my order was promised before Thanksgiving. It arrived the Tuesday after Thanksgiving. It was incomplete - refrigerator missing, backguard missing, and wrong vent cover. It had the range and the hood. Customer service is
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Terrible experience, do not buy from AJ Madison
by egcpers,Dec 21, 2010 (Show)
DO NOT BUY FROM AJ MADISON, TERRIBLE CUSTOMER SERVICE. I purchased a stove that, once installed, I found was too big. They will do nothing for me - at all!! I have spent $2,000 have a nonfunctional kitchen. Terrible customer
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Outstanding; great value, great customer service & outstanding delivery!!
by hmjordan,Dec 17, 2010 (Show)
Our AJ Madison purchase was a wonderful experience! We purchased a Maytag refrigerator (to replace our old one) from AJ Madison just before Christmas. Salesperson (Jacob) was patient and provided outstanding service. He was extremely helpful. We had a
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Do NOT fall for their low prices!
by maloosheck,Dec 13, 2010 (Show)
AJ Madison uses third party AM Trucking to deliver the appliances. So your FREE delivery might cost you $100+ (I paid $110 for hauling away my old refrigerator and getting my hew fridge home delivered). I guess that still would be fine if the employees
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Perfect price. Fast Free delivery
by ponyuk,Dec 11, 2010 (Show)
We ordered a 24 cu ft freezer online.Item shipped promptly, and was on special with free delivery.Absolutely no problems. It arrived in 8 days, just as ordered. It cost $789 with free shipping, our local Home Depot wanted $849 plus tax, plus
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Not all reviews are bad.
by peppercat,Dec 2, 2010 (Show)
It would seem that only people who've had bad experiences with AJ Madison write a review. So I'm taking the time to write a good review. Over the past 2 years I've purchased several refrigerators and several gas ranges. They always
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Refrigerator was fine, but beware of hidden deliver expenses!
by sepalmer,Nov 2, 2010 (Show)
Bought a refrigerator at a good price and paid the $79 shipping fee, assuming that that would get it into the kitchen but not hooked up to water supply, etc. When it arrived the delivery people wanted $20 to go up 4 steps, $35 to get it into the
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Unhelpful, unresponsive, unprofessional.
by bionic_woman,Oct 26, 2010 (Show)
Delivery speed- average. Order accuracy- good. Customer service - BEYOND POOR. PRODUCT- damaged. Terrible. In addition, they did not communicate well or with any degree of
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Disappointed in poor after-sale service
by achasd,Oct 25, 2010 (Show)
I ordered nearly 10K of major appliances but inadvertently ordered two dryers and no washer. No one at AJ Madison caught the error (what was the person thinking who pulled the order?) It took nearly a week to process a return and I was saddled with $200
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You buy it. They don't deliver it. Ever.
by renovate_it,Oct 14, 2010 (Not Yet Rated)
Stay Away. At first it seems like they are going to help you out. Then it's a week from delivery and they call to tell you that it will be a few days longer than expected. Then they call you a few days before your new day and move it
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DON'T BE FOOLED BY THE LOW PRICES...PAY MORE AND SAVE YOURSELF THE HEADACHE
by ttr33,Sep 29, 2010 (Show)
HORRIBLE EXPERIENCE...THIS COMPANY WILL STILL YOUR JOY!I reserched online for the perfect highly reviewed compact refrigerator for our company which AJ madison carried at the lowest price. I was promised a delivery of 7 to 10 days and after 20
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good
by horse176,Sep 20, 2010 (Not Yet Rated)
I found the buying portion to be excellent. The salesman knew his product and we are happy with the refrigerator. The trucking operaton was a very different story. First of all some woman who was born in a foreign country and who had
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Good prices but do your homework first. A local dealer may be a better choice.
by molesouth,Sep 11, 2010 (Not Yet Rated)
We purchased over $5500.00 in appliances which included installation. Order was well taken and delivered as promised undamaged in late March. However nothing could be installed because of excuses. We love the stove but when it came time to pay someone to
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Good prices and quick delivery
by bkpepsi,Jul 24, 2010 (Show)
Best price for the Bosch washer/dryer I needed. Easy online purchase and payment. Delivery and installation was quick and done when promised. Small issue resolved over the phone by a very friendly person. Highly
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The worst Experience Ever
by abbasabdul,Jun 29, 2010 (Not Yet Rated)
I bought 2 Samsung pedestals for Washer Dryers form them. When they arrived the box was missing parts. I contacted th
em
via Email. After 4 days i did not respond, I bought replacements
form
Best Buy and asked
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Jun 12, 2007 (Show)
ok
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May 28, 2007 (Show)
The delivery with Yellow wasn't the greatest experience. Thank goodness my...
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May 22, 2007 (Show)
I looked at everything on line and just called to confirm everything and how...
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May 21, 2007 (Show)
Took over 10 weeks for items to be delivered, made 5 phone calls, was promised...
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May 19, 2007 (Show)
Delivery was quick and on time
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May 14, 2007 (Show)
Very good
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May 14, 2007 (Show)
VERY GOOD.
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May 11, 2007 (Show)
ok
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May 6, 2007 (Show)
My item was on backorder for about 2 weeks, but was then available exactly when...
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May 4, 2007 (Show)
Webb site easy to navigate. Product arrived before expected. No other actions...
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Apr 27, 2007 (Show)
the best site shop online for appliances
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Apr 27, 2007 (Show)
Excellent experience - on-line catalog was easy to use and the selection...
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Apr 23, 2007 (Show)
I was pleased with their selection, prices and delivery.
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Apr 22, 2007 (Show)
I never thought of shopping on line for major appliances. I saved at least...
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Apr 22, 2007 (Show)
Every thing was fine
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