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Excellent, exactly as described, would order from again!
by frizz75,Nov 25, 2009 (Show)
I recently purchased a refrigerator and stove from AJ Madison. My experience with this company was excellent and I will purchase from this company again. My order was delivered earlier than expected and the employee who answers the phone was very
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expensive delivery, no haul away of old appliance
by simonru,Nov 24, 2009 (Show)
I would not buy from AJMadison again. When I buy appliance from Lowes, the delivery person would put the gas dryer in my basement, install it for me, and haul the old one away. But the delivery person from AJMadison charged me $20 for taking the gas
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Highly Recommend
by bb644,Oct 8, 2009 (Show)
I ordered a cook-top and wall oven on 9-23-09 and got the appliances delivered to my house as promised on 9-30-09. They were exactly what I ordered and in perfect new undamaged condition. The delivery guys were great and very helpful. They unloaded
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A.J. Madison met all positive expectations I have for on line purchases.
by afbafb,Oct 5, 2009 (Show)
I purchased two Elkay sinks and related items (soap dispensers) from A.J. Madison. The staff was professional, the sinks were shipped quickly (drop shipped from Elkay), and arrived in perfect order and condition. When A.J. Madison
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very poor 30 days still waiting for my order
by shopper991,Sep 29, 2009 (Show)
I ordered a refrigerator for a project Sept 3. I called to verify status. I was told it would be shipped in 5-7 days. I then called back after 10 days of no notice regarding shipping. I was told it would be shipped the following
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Excellent
by agrav8,Sep 13, 2009 (Show)
Although it has been a while since we placed our order we have had occasion to ask for your help recently.Our order was a pleasant experience in terms of price, shipping and cutomer service. We had no problems and have recomended you to
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Easy website
by hjohnson1971,Sep 1, 2009 (Show)
I purchased a GE AC from AJMadison.com. Before I buy anything online I do all my price comparing, read store reviews and product reviews on SmartSearchShopping.com. AJMadison.com was listed the lowest with highest ratings on
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Outstanding commitment to customer service delivered by empowered employees.
by lpavesi,Aug 26, 2009 (Show)
I'm very impressed with AJ Madison as a company and their customer service. Several practices set them apart. They empower their employees and managers to make decisions at the lowest levels - thus resulting in quick resolution of problems that
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Online ordering and customer service were PERFECT!!
by maxflyjohn,Aug 10, 2009 (Show)
It was excellent. The website was easy to use and navigate. I especially had an enjoyable experience dealing with
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Will not buy from this company again
by epflumm,Aug 5, 2009 (Not Yet Rated)
Dumped the packing material in my front yard and was gone in a flash. Price was about the same as other vendors and the service was nothing
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I am a very happy customer.
by snuffy1946,Aug 2, 2009 (Show)
For my latest purchase from AJ Madison, I would rate them firt class in all departments. Their pricing is good. Salesman was very courteous and helpful. The shipping was quick going from New York to Yuma AZ. The only problem I had
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Very competitive pricing, but lousy customer service
by chs59,Jul 10, 2009 (Show)
AJ Madison has very competitive pricing and extensive inventory, but the customer service is lousy. I placed an order and one of the items was backordered. A month later, I received an email saying that they could not get the backordered item and that
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Excellent Price, exceptional service
by nylaphx03,Jul 8, 2009 (Show)
Best prices by far, shipped really fast. EXCELLENT customer service, we have a problem with the shipping company and AJM stepped right up and handled things. I wouldn't go anywhere
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Bait and switch, miserable customer service, frauds
by urberguru,Jun 16, 2009 (Show)
I ordered a vent hood from them and confirmed the price and was charged. A week later I requested confirmation of its shipping and was told it was on back order, then a month later that it was discontinued. They then tried to see me a similar
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UNBELIEVABLY HAPPY CUSTOMER!
by mariameverett,Jun 6, 2009 (Show)
AJ Madison is a great resource! I will recommend their site to everyone I know. I purchased my Northland All-Fridge/All-Freezer units from them and had the best experience. They were competitively priced and have outstanding customer
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Awsome!!
by ewkct,May 19, 2009 (Show)
I want to thank and compliment the AJ Madison on Line Store for a Wonderful Shopping Experience. The service representative was very helpful and extremely courteous and knowledgeable. The delivery of the product was received as promised,
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Would recommend ordering from AJ Madison anytime.
by beeman3,May 6, 2009 (Not Yet Rated)
Bought a new Frigidaire front load washer and new dryer. Super fast shipping. Ordered it on a Sunday and was delivered the next Wednesday on schedule. Got a great deal also. Great customer service also. Had an issue that was
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Terrible!! Would never buy another Kitchen Aid Applaince
by warangel2,May 4, 2009 (Show)
I decided to get a Kitchen aid dishwasher and very soon figured that this was the biggest mistake of my life. The dishwasher broker down within 3 months, and it had been 3 months since it broke down and my dishwasher is still not fixed.I literally
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EXCELLENT & OUTSTANDING
by camor48557,Apr 27, 2009 (Show)
Artie Montesa is a great professional, and a skilled people's person. He can also give the customer technical tips, all sorts of advise, and he's very accomodating, his service is outstanding, and his knowledge of the industry, the appliances are very
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Underhanded, bullying crooks
by marcus73x,Mar 30, 2009 (Show)
This is the shadiest online vendor I have ever encountered. They stood me up on my delivery, accused me of lying to them, and delayed my refund for over 2 weeks. On top of that, they charged me for shipping! Other stuff:When
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Mar 12, 2007 (Show)
My items are on back order, and I have not received them yet. My calls and...
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Mar 4, 2007 (Show)
Prices were good. Delivery was good. I do plan on doing business with them...
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Mar 2, 2007 (Show)
Very easy to navigate through their web site. Found pricing to be very...
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Feb 27, 2007 (Show)
I was very please with the price and the service.
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Feb 26, 2007 (Show)
My frig was recieved much quicker than I had expected. I saved hundreds of...
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Feb 24, 2007 (Show)
The only issue was the quality of the packaging and shipping. Both packages...
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Feb 21, 2007 (Show)
completed without a glitch - just what you expect when choosing to shop online....
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Feb 18, 2007 (Show)
Great website for ease of use and product selection. We received the item...
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Feb 17, 2007 (Show)
The website was easy to use, and email notifications were sent to confirm order...
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Feb 15, 2007 (Show)
Website is very user friendly, provides all information needed to make a...
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Feb 14, 2007 (Show)
A little confused with the rebate process but everything else was great!
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Feb 10, 2007 (Show)
We were a month getting the mrechandise. Can't deliver to PO Bx but the...
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Feb 7, 2007 (Show)
When first delivered I refused because of fork lift damage. Customer service...
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Feb 5, 2007 (Show)
ok
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Feb 2, 2007 (Show)
I found the best price at AJ madison. Shopping was easy.
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