AJ Madison

It is now September 10th, 2008. I never thought it could happen in America, but AJ Madison is exactly the kind of horror story that you think can only happen in a third world country.I ordered a washer, dryer and an accessory shelf from them ...

Ordered a dishwasher on June 21st 2008 which arrived very quickly, but full of water. Refused shipment because this seemed odd to me. I phoned AJ Madison as soon as the driver left and I was met with very long wait times to reach customer service (68 ...

I wished I had checked for this company's reviews before ordering from them. They are terrible to deal with after you have placed and confirmed your order. Customer Service reps are snotty and evasive and will argue with you regardless of your position. ...

I should have gone with my gut feeling- Cancel the order!! I placed my order on Tuesday June 3rd. One small, in stock item. Called on Friday the 6th. Was told item would be shipped Monday or Tuesday. I received no e-mail telling me of it being ...

I ordered a cooktop and downdraft vent on May 12. It was supposed to be shipped in 2-3 weeks. I called at the end of the month and it did not ship. They said that the manufacturer was backordered 4 weeks. I called the manufacturer and they said it should ...

MY nightmare with AJ Madison started the minute my credit card was charged and my purchase made official. I should have realized then I was dealing with heartless people. It seemed like a great deal buying my appliances from them because of the amount ...

The best word I can think of to describe them is crooks...It is now going on one year since I ordered $6,500 worth of products and I am still dealing the problem we had. It would take pages to describe all of the correspondance that has gone on, but a ...

I too have had a terrible shopping experience with AJ Madison. Back in January I ordered $3,800 worth of appliances and billed for in February. On April 9th I finally called to cancel the order. Every time I called Customer Service I was on the phone no ...

HORRIBLE! Six weeks ago, they sent us the wrong fridge. I notified them immediately that the wrong fridge had been ordered and tried to work with them to get the right one. They told us when the wrong fridge was delivered, to sign it as damaged (it ...

Awful. The delivery guys are scammers. They tried to over charge me on removal of my old fridge. What i double checked the price with customer service pretending that I was a new customer just inquiring about price they told me it was a lot cheaper ...

bait and switch game by AJ Madison. I order a sunbeam AC and received a Wintair AC. I was told by customer service to refuse shipment. So I sent the delivery man away. The Sunbeam AC and the Wintair AC had the exact SKU numbers on them. Funny AJ ...

They have low prices, however, BEWARE...I purchased my order and received it about two weeks later. The dishwasher arrived damaged and I contacted customer service after hours and left a message. They never called back and it was a nightmare from then ...

If I could choose 0 as a rating, I would. 5 months after the initial order we have a functioning microwave/range but the broken one lies in pieces in our spare bedroom. The first time, it was delivered damaged and we refused delivery. Only after ...

It has been a long year, I ordered a Soleus Air Conditioner minisplit unit from A J Madison based on the 'expert' ac guy they had who recommended it as the best unit they have. I was building an addition to our house ordering process was very efficient ...

DO NOT ORDER FROM AJ MADISON! Yes, their prices might be $50-$100 cheaper than their competitors, but their customer service is TERRIBLE. I have never been treated so poorly by a company before EVER. I ordered a fridge, stove, and dishwasher from ...

I deleted my Express Review and placed it here to update it. I ordered a refrigerator online from AJMadison. It arrived damaged, the side dented in and scratched down to the metal. I refused the delivery and called AJMadison as per the order ...

this letter was sent to a.j.madison. May 12, 2007 After getting a favorable review from a friend in Arkansas. I called A.J.Madison On or about May 14, 2007 Spoke to Jonathon. I inquired about a Viking range, model VRGC485-6GD i received a ...

A Nightmare - this is the first thing that comes to mind to describe our shopping experience with AJ Madison. We placed an order for 4 kitchen appliances on May 21st, 2007. The sales rep Andrew Williams was very professional and quick in placing the ...

AJMadison is a JOKE!!!! They are thieves who are selling refurbished and damaged merchandise. Do not buy from them unless you like throwing your money away. All their merchandise is broken in some way. The proof that they aren't selling new ...

In March of 2007, my husband and I decided to upgrade our kitchen with new stainless steel appliances. We searched the internet for a reputable vendor, and based on AJ. Madison's BBB participation and approval rating, along with their claims of “ ...