HomeWeb Sites & Internet ServicesOnline Stores & ServicesAJ Madison
AJ Madison

AJ Madison

Overall store rating:  Store Rating: 3.5
Reviewed by 895 customers
Write a review
Subscribe to reviews on this store
  View Information
  Read Reviews and Surveys
  Write a Review


Read Reviews  
Showing 81-100 of 501 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 26   Previous   Next
Date Rating
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Concerned and waiting... UPDATE...

by jonboy21, Mar 7, 2008 Rated a Somewhat Helpful Review by the Epinions community
I recently ordered a washer and dryer from AJM. I looked on the AJM website and wound up calling my order in. I spoke to Sara and she sealed the deal and also gave me a discount on the shipping. She said the washer and dryer would be at my home in 7-10 ...
Read the full review
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

I had a very good experience with AJ Madison.

by rickhorn, Feb 8, 2008 Rated a Helpful Review by the Epinions community
I placed an order for a new washer & dryer on January 2. Within 24 hours, they sent me an email confirmation that my order had been "shipped", along with a link to track the shipment. Being a seasoned veteran of online purchases, I knew such rapid ...
Read the full review
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Excellent Buying Experience

by mccabedoug, Jan 7, 2008 Rated a Somewhat Helpful Review by the Epinions community
I am glad I read these reviews AFTER I made my AJ Madison purchase. I purchased a Stainless Steel Frigidaire Professional Line Dishwasher (PLD4555RFC) and Gas Range (PLGFZ397GC) on 31-Dec-07 at about 3:00 PM (so I could take advantage of $250 in rebates ...
Read the full review
Overall Rating:Store Rating: 4.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

A satisfying, pleasant shopping experience

by bust7015, Dec 31, 2007 Rated a Helpful Review by the Epinions community
I am pleased to say that I had a pleasant shopping experience with AJ Madison. We purchased over 9000.00 worth of appliances from them. When it appeared that our wall oven would not be here in time, AJ Madison, not me, suggested a drop shipment to my ...
Read the full review
Overall Rating:Store Rating: 4.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Good prices. Good selection. Definitely recommend them.

by rbsplace, Nov 20, 2007 Rated a Helpful Review by the Epinions community
I am renovating a house in West Michigan. The entire interior had to be gutted and rebuilt. Obviously this included buying new kitchen appliances. I wanted quality merchandise at an affordable price. Quality to entice a buyer for the home, and ...
Read the full review
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

No hesitation in ordering from this company again

by annemarieko, Nov 11, 2007 Rated a Helpful Review by the Epinions community
I had a top of the line washer and dryer delivered and our old ones removed (for about $40). All of my communication was done via email except for a question about extended warranties. No one else would even do this (except for Home Depot, a company ...
Read the full review
Overall Rating:Store Rating: 2.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

End result was good ... but be warned.

by ffrantz, Nov 3, 2007 Rated a Somewhat Helpful Review by the Epinions community
Ordered a washer & dryer. Dryer came with severe external panel damage. AJM said to strip the boxes before taking delivery to fully inspect the items. Then I didn't take delivery as warned by AJM. When I called AJM to report the refused delivery, AJM ...
Read the full review
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

I would order again!

by ryan1994, Oct 26, 2007 Rated a Somewhat Helpful Review by the Epinions community
In mid-June I ordered a Frigidaire gas range. I received the stove about 3 weeks later. After I signed for the item and unpacked it I noticed damage to the front and cooktop. I immediately e-mailed AJ Madison and advised them of the damage . I ...
Read the full review
Overall Rating:Store Rating: 2.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Satisfaction guaranteed only for 48 hours after shipment is received.

by caripang, Sep 20, 2007 Rated a Helpful Review by the Epinions community
I found what I thought was the perfect sink via AJ Madison. Unfortunately, it wasn't until we tried to install the sink to our new countertops that we learned it would not work (it fit in the cabinet, but there would not be enough room on the counter for ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

AVOID AT ALL COSTS!

by moore_a, Sep 18, 2007 Rated a Somewhat Helpful Review by the Epinions community
HORRIBLE! Six weeks ago, they sent us the wrong fridge. I notified them immediately that the wrong fridge had been ordered and tried to work with them to get the right one. They told us when the wrong fridge was delivered, to sign it as damaged (it ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Terrible terrible terrible!

by aileenanna, Sep 14, 2007 Rated a Somewhat Helpful Review by the Epinions community
Awful. The delivery guys are scammers. They tried to over charge me on removal of my old fridge. What i double checked the price with customer service pretending that I was a new customer just inquiring about price they told me it was a lot cheaper ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

unprofessional, no follow up, unhelpful, ripe off, con artists

by honorable, Sep 4, 2007 Rated a Helpful Review by the Epinions community
bait and switch game by AJ Madison. I order a sunbeam AC and received a Wintair AC. I was told by customer service to refuse shipment. So I sent the delivery man away. The Sunbeam AC and the Wintair AC had the exact SKU numbers on them. Funny AJ ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Worst experience -- I highly regret ordering from them

by jmendezn, Aug 29, 2007 Rated a Somewhat Helpful Review by the Epinions community
They have low prices, however, BEWARE...I purchased my order and received it about two weeks later. The dishwasher arrived damaged and I contacted customer service after hours and left a message. They never called back and it was a nightmare from then ...
Read the full review
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Excellent selection, prices, service and delivery!

by jhtreble, Aug 28, 2007 Rated a Helpful Review by the Epinions community
I've been asked to give my opinion of AJ Madison's Online Store based on my experience. The first comment is "Excellent!" At risk of running out of superlatives, let me list things singularly: Tremendous online selection - even hard to find things ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Worst customer experience ever

by cynmorlint, Aug 5, 2007 Rated a Somewhat Helpful Review by the Epinions community
If I could choose 0 as a rating, I would. 5 months after the initial order we have a functioning microwave/range but the broken one lies in pieces in our spare bedroom. The first time, it was delivered damaged and we refused delivery. Only after ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Very poor customer satisfation

by tripdadnc, Jul 30, 2007 Rated a Somewhat Helpful Review by the Epinions community
It has been a long year, I ordered a Soleus Air Conditioner minisplit unit from A J Madison based on the 'expert' ac guy they had who recommended it as the best unit they have. I was building an addition to our house ordering process was very efficient ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

DO NOT ORDER FROM AJ MADISON! WORST CUSTOMER SERVICE EVER!

by glassesgirl, Jul 28, 2007 Rated a Somewhat Helpful Review by the Epinions community
DO NOT ORDER FROM AJ MADISON! Yes, their prices might be $50-$100 cheaper than their competitors, but their customer service is TERRIBLE. I have never been treated so poorly by a company before EVER. I ordered a fridge, stove, and dishwasher from ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Terrible Customer Service and Failure to Fulfill Order

by craigintx, Jul 26, 2007 Rated a Somewhat Helpful Review by the Epinions community
I deleted my Express Review and placed it here to update it. I ordered a refrigerator online from AJMadison. It arrived damaged, the side dented in and scratched down to the metal. I refused the delivery and called AJMadison as per the order ...
Read the full review
Overall Rating:Store Rating: 3.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Poor Customer Service (email). Great Product Prices!

by rollo89, Jun 26, 2007 Rated a Somewhat Helpful Review by the Epinions community
Terrible Customer Service. I was told that my stove would come with a gas hose connector 3 hours prior to it being delivered so I did not go out and buy one. Well it did not. It was not that big of a deal as I just had to run to the store but after ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

an experience to say the least, a waste of time is more like it.

by johnnytugs1, Jun 16, 2007 Rated a Somewhat Helpful Review by the Epinions community
this letter was sent to a.j.madison. May 12, 2007 After getting a favorable review from a friend in Arkansas. I called A.J.Madison On or about May 14, 2007 Spoke to Jonathon. I inquired about a Viking range, model VRGC485-6GD i received a ...
Read the full review
Showing 81-100 of 501 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 26 Previous   Next

Read Surveys Where do surveys come from?
Showing 61-75 of 442 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 30   Previous   Next
Date Rating
Overall Rating:Store Rating: 4.0
 
Aug 7, 2009
(Show)

Good value, especially because of shipping offer!
Read more
Overall Rating:Store Rating: 5.0
 
Jul 26, 2009
(Not Yet Rated)

This was my second purchase from AJ Madison. Their selection is great. Prices...
Read more
Overall Rating:Store Rating: 4.0
 
Jul 23, 2009
(Show)

I didn't need to contact the merchant, but contacted the delivery company....
Read more
Overall Rating:Store Rating: 5.0
 
Jul 7, 2009
(Show)

Quick delivery
Read more
Overall Rating:Store Rating: 5.0
 
Jun 2, 2009
(Show)

Excellent service and affordable.
Read more
Overall Rating:Store Rating: 5.0
 
May 23, 2009
(Show)

No issues with AJ Madison, but AJ Madison *did* select the delivery company and...
Read more
Overall Rating:Store Rating: 5.0
 
May 16, 2009
(Show)

Excellent web site.
Read more
Overall Rating:Store Rating: 4.0
 
Apr 30, 2009
(Show)

Excellent web site
Read more
Overall Rating:Store Rating: 5.0
 
Apr 26, 2009
(Show)

great,easy,recived product very quick
Read more
Overall Rating:Store Rating: 4.0
 
Apr 25, 2009
(Show)

It was good. Their return policy is not a good as other locations. I did not...
Read more
Overall Rating:Store Rating: 5.0
 
Jan 14, 2009
(Show)

Great selection of appliances
Read more
Overall Rating:Store Rating: 5.0
 
Jan 14, 2009
(Show)

Great prices
Read more
Overall Rating:Store Rating: 5.0
 
Dec 11, 2008
(Show)

BEST PRICE, ON TIME, WEB SITE EASY TO USE
Read more
Overall Rating:Store Rating: 4.0
 
Dec 7, 2008
(Show)

everything went well
Read more
Overall Rating:Store Rating: 5.0
 
Nov 10, 2008
(Show)

Excellent price, good tracking, merchandise received in perfect condition.
Read more
Showing 61-75 of 442 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 30 Previous   Next