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AJ Madison

AJ Madison

Overall store rating:  Store Rating: 3.5
Reviewed by 899 customers

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Showing 141-160 of 505 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 26   Previous   Next
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Overall Rating:Store Rating: 1.0
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NEVER AGAIN

by , Jun 13, 2008 Rated a Helpful Review
I should have gone with my gut feeling- Cancel the order!! I placed my order on Tuesday June 3rd. One small, in stock item. Called on Friday the 6th. Was told item would be shipped Monday or Tuesday. I received no e-mail telling me of it being ...
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Never buy from AJ Madison

by , Jun 11, 2008 Rated a Helpful Review
I ordered a cooktop and downdraft vent on May 12. It was supposed to be shipped in 2-3 weeks. I called at the end of the month and it did not ship. They said that the manufacturer was backordered 4 weeks. I called the manufacturer and they said it should ...
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The worst, beware of extended warranty! Beware all together!!

by , Apr 29, 2008 Rated a Very Helpful Review
MY nightmare with AJ Madison started the minute my credit card was charged and my purchase made official. I should have realized then I was dealing with heartless people. It seemed like a great deal buying my appliances from them because of the amount ...
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Worst Nightmare!

by , Apr 22, 2008 Rated a Helpful Review
The best word I can think of to describe them is crooks...It is now going on one year since I ordered $6,500 worth of products and I am still dealing the problem we had. It would take pages to describe all of the correspondance that has gone on, but a ...
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TERRIBLE Customer Service

by , Apr 18, 2008 Rated a Helpful Review
I too have had a terrible shopping experience with AJ Madison. Back in January I ordered $3,800 worth of appliances and billed for in February. On April 9th I finally called to cancel the order. Every time I called Customer Service I was on the phone no ...
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AVOID AT ALL COSTS!

by , Sep 18, 2007 Rated a Helpful Review
HORRIBLE! Six weeks ago, they sent us the wrong fridge. I notified them immediately that the wrong fridge had been ordered and tried to work with them to get the right one. They told us when the wrong fridge was delivered, to sign it as damaged (it ...
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Terrible terrible terrible!

by , Sep 14, 2007 Rated a Helpful Review
Awful. The delivery guys are scammers. They tried to over charge me on removal of my old fridge. What i double checked the price with customer service pretending that I was a new customer just inquiring about price they told me it was a lot cheaper ...
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unprofessional, no follow up, unhelpful, ripe off, con artists

by , Sep 4, 2007 Rated a Very Helpful Review
bait and switch game by AJ Madison. I order a sunbeam AC and received a Wintair AC. I was told by customer service to refuse shipment. So I sent the delivery man away. The Sunbeam AC and the Wintair AC had the exact SKU numbers on them. Funny AJ ...
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Worst experience -- I highly regret ordering from them

by , Aug 29, 2007 Rated a Helpful Review
They have low prices, however, BEWARE...I purchased my order and received it about two weeks later. The dishwasher arrived damaged and I contacted customer service after hours and left a message. They never called back and it was a nightmare from then ...
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Worst customer experience ever

by , Aug 5, 2007 Rated a Helpful Review
If I could choose 0 as a rating, I would. 5 months after the initial order we have a functioning microwave/range but the broken one lies in pieces in our spare bedroom. The first time, it was delivered damaged and we refused delivery. Only after ...
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Very poor customer satisfation

by , Jul 30, 2007 Rated a Helpful Review
It has been a long year, I ordered a Soleus Air Conditioner minisplit unit from A J Madison based on the 'expert' ac guy they had who recommended it as the best unit they have. I was building an addition to our house ordering process was very efficient ...
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DO NOT ORDER FROM AJ MADISON! WORST CUSTOMER SERVICE EVER!

by , Jul 28, 2007 Rated a Helpful Review
DO NOT ORDER FROM AJ MADISON! Yes, their prices might be $50-$100 cheaper than their competitors, but their customer service is TERRIBLE. I have never been treated so poorly by a company before EVER. I ordered a fridge, stove, and dishwasher from ...
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Terrible Customer Service and Failure to Fulfill Order

by , Jul 26, 2007 Rated a Helpful Review
I deleted my Express Review and placed it here to update it. I ordered a refrigerator online from AJMadison. It arrived damaged, the side dented in and scratched down to the metal. I refused the delivery and called AJMadison as per the order ...
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an experience to say the least, a waste of time is more like it.

by , Jun 16, 2007 Rated a Helpful Review
this letter was sent to a.j.madison. May 12, 2007 After getting a favorable review from a friend in Arkansas. I called A.J.Madison On or about May 14, 2007 Spoke to Jonathon. I inquired about a Viking range, model VRGC485-6GD i received a ...
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The worst nightmare money can buy!

by , Jun 13, 2007 Rated a Very Helpful Review
A Nightmare - this is the first thing that comes to mind to describe our shopping experience with AJ Madison. We placed an order for 4 kitchen appliances on May 21st, 2007. The sales rep Andrew Williams was very professional and quick in placing the ...
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Horrible rip off thieves, don't use under any circumstances!!!!

by , Jun 11, 2007 Rated a Helpful Review
AJMadison is a JOKE!!!! They are thieves who are selling refurbished and damaged merchandise. Do not buy from them unless you like throwing your money away. All their merchandise is broken in some way. The proof that they aren't selling new ...
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Terrible customer service! Do not buy from them.

by , May 28, 2007 Rated a Very Helpful Review
In March of 2007, my husband and I decided to upgrade our kitchen with new stainless steel appliances. We searched the internet for a reputable vendor, and based on AJ. Madison's BBB participation and approval rating, along with their claims of ...
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Terrible

by , Apr 27, 2007 Rated a Helpful Review
DO NOT buy stuff from AJ Madison. Approximately two weeks ago I ordered a faucet from them. I called and talked to their sales representative to inquire if the item was in stock. He assured me that it was, and the item would be delivered by April 30 at ...
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Terrible!

by , Apr 23, 2007 Rated a Very Helpful Review
We are still in the middle of a problem with this store. The stove we bought from them was delivered damaged and we refused delivery at the suggestion of the delivery driver. When we called the company to tell them what had happened we were told that ...
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Beware the fine print

by , Feb 17, 2007 Rated a Very Helpful Review
I purchased an expensive fridge from AJ on a Sunday, they then sent me an email on Monday saying it has "shipped" (even though they are only located about 15 minutes away from me.) I received a call on Tuesday saying they would be bringing it the next ...
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Showing 141-160 of 505 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 26 Previous   Next

Read Surveys Where do surveys come from?
Showing 106-120 of 442 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 30   Previous   Next
Date Rating
Overall Rating:Store Rating: 5.0
 
Apr 28, 2008
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I found the exact products I wanted and even though I placed two orders I was...
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Overall Rating:Store Rating: 4.0
 
Apr 24, 2008
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Price was great and web site is very good. Ordering process was also very...
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Overall Rating:Store Rating: 5.0
 
Apr 14, 2008
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Very good service. My one criticism is not with AJ, but with Fisher and Paykel....
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Overall Rating:Store Rating: 1.0
 
Apr 8, 2008
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I was missing an item (sink strainer) from my order. I called Customer Service...
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Overall Rating:Store Rating: 4.0
 
Apr 6, 2008
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Overall, the shopping experience was very good. Regarding the product...
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Overall Rating:Store Rating: 5.0
 
Apr 1, 2008
(Not Yet Rated)

pleasant experience!!
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Overall Rating:Store Rating: 4.0
 
Mar 11, 2008
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refrigerator door came damaged (dent in stainless steel plate on door) vendor...
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Overall Rating:Store Rating: 4.0
 
Mar 6, 2008
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One of the units purchased had a cosmetic flaw in the door molding and AJ...
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Overall Rating:Store Rating: 5.0
 
Feb 24, 2008
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good product choices, great prices and quick delivery, what more could i ask...
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Overall Rating:Store Rating: 5.0
 
Feb 18, 2008
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received expected order
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Overall Rating:Store Rating: 4.0
 
Feb 8, 2008
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I got shipped a defective sink because it was improperly packaged. AJ Madison...
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Overall Rating:Store Rating: 5.0
 
Feb 5, 2008
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Good selection, support, and products were delivered on time.
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Overall Rating:Store Rating: 2.0
 
Jan 25, 2008
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The fridge took about a month to be delivered. While the estimated delivery...
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Overall Rating:Store Rating: 1.0
 
Jan 23, 2008
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I ordered a coin operated washer and dryer for apartments I own and a stove for...
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Overall Rating:Store Rating: 5.0
 
Jan 18, 2008
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excellet service and a great product
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Showing 106-120 of 442 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 30 Previous   Next