AJ Madison

SEE BELOW ORIGINAL REVIEW FOR AN UPDATE: I ordered a 32" Frigedaire ceramic cooktop and a 30" Frigedaire rangehood from AJ Madison on 8/3, which the website said was in stock. My order did not ship until 8/10, (which I could not track through their ...

I purchased a refrigerator from A J Madison. My husband signed for it when it was delivered 7-19. We did not unpack (nor were we told to inspect by delivery person) and left the refrigerator until the kitchen was finished enough to put it. We thought ...

I purchased a LG WM3431HW All-In-One Washer and Dryer from AJ Madison online on 05/19/06 and when it was delivered and we turned it on for the first time, water gushed out the bottom of the unit. I called AJ Madison but no one answered, so I called LG. ...

I wanted to follow-up on my last review pertaining to AJ Madison. It seems they take these reviews very seriously. I was told by Irving Gross (employee of AJ Madison) that as soon as I remove my review he would send the transportation company to pick ...

One would think that a company with so many bad reviews about their customer service, they would actually have fixed the problem. Not in this case! I did a lot of research and saw that this company in general had many many many horrible reviews about ...

I could go on and on about the problems with our order with AJ Madison. Suffice it to say that it took many, many phone calls over a month and many fruitless conversations with clueless and indifferent customer service reps before we received a shipment ...

DO NOT ORDER FROM THIS STORE!!!!!!!! We ordered 5 appliances totaling $7,500. It took over a week for the order to be processed and then another 2 weeks for the products to be delivered. The delivery people refused to wait for us to unpack and inspect ...

I've always had good luck with online purchases. Boy, did we screw up here. Ordered a $ 1399.00 washer/dryer combo, after talking to their self proclaimed "expert" who was supposed to help you decide to make your purchase correctly. The guy could ...

I recently placed an order with AJ Madison and was very disappointed. I called to order a wine cooler by Avanti that they listed as in stock. I had placed an order for this model with another online company, waited 2 weeks only to find that it had been ...

My two cents: I am very disappointed with the customer service end of AJ Madison. I felt hurt by the way customer service addressed me as a person and disrespected me by the way they engaged me in a conversation over an air conditioner. The sales person ...

I ordered a Danby Portable Dishwasher from AJ Madison on the 6th of February and received a confirming email that day. When more than a week had past without my hearing from them again I began to worry. I called their Customer Service number and was ...

I ordered a range hood at the end of October and did not receive the product that supposed to be in stock until 3 weeks later. The product came in damaged and I called them to get a new one shipped out. Another 2 weeks passed before I received another ...

I ordered a range hood from A J Madison in Aug. When I received it, it was broken. I called immediately to get it exchanged. I was told by customer service that they would get it worked out. One week later, I had heard nothing. I called and they then ...

I was interested in a wine cooler and the AJ Madison website said it was in stock. I was skeptical so called them on the phone to make sure it was in stock - they said it was. Just to make sure, I called again the next day to see if it was in stock ...

I can't decide if this store is just a terribly run business, or if they're actually fraudulent. I ordered several major kitchen appliances from them and, while I did eventually get some appliances, it was not without much trauma. I placed the order ...

This seems to be a common theme - easy to place an order but outdated site information and non-existent customer support. I tried to buy a refregirator. When I was placing my order online, everything went smooth and I received a confirmation in my email ...

See below the original review for an addendum... I ordered more than $6000 worth of appliances from AJ Madison (A refrigerator, double wall oven, washing machine and dryer). I placed the order on the 5th. Their website said that the order would ship ...

I placed an order on 4/27 and I didn't get any confirmation except for the automated email. I called in 2 days later and I was told the Frigidaire refrigerator - Frt18H6CS was out of stock. They just wanted me to take a replacement which they don't ...

Ordered a $550 cook top which was "in stock", on-line, Friday morning. The on-line status only said "processing", so Tuesday I called, was put on hold for 10 minutes, and disconnected. I called back, and was told the "expeditor" had not updated them wit ...

These people have several psudo web sites that all have phones that ring into AJ Madison. I placed ...