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AJ Madison

AJ Madison

Overall store rating:  Store Rating: 3.5
Reviewed by 896 customers
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Showing 201-220 of 502 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 ... 26   Previous   Next
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Overall Rating:Store Rating: 5.0
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Can't beat their prices or customer service.....Wow.
by bevinbuys,Dec 13, 2011
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I can't say enough good things about AJ Madison. I price shopped our appliances for our kitchen and no won had better prices than them. I bought a refrigerator, stove, microwave and dishwasher for our new house. The appliances were delivered and put
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Overall Rating:Store Rating: 1.0
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Product description is tricky and missing leading. Don’t be fooled by the cheap price.
by penny110,Oct 17, 2011
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Don’t be fooled by the five star review.  Read the one star and two star review and they are true.  The product description is so tricky and miss leading.  They made you think the price is cheap, but many accessories are not
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Overall Rating:Store Rating: 1.0
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The experience was very bad, hopeless.
by peabody202,Sep 27, 2011
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AJ Madison has delivery problems. They seem to rely on a separate national delivery company that, in turn, contracts with local delivery companies, who, it seems, in some cases, hire local delivery trucks.  If anything goes wrong, the customer is
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Overall Rating:Store Rating: 1.0
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Atrocious customer service
by bernie36,Sep 19, 2011
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I bought a Sub-Zero refrigerator (as part of a huge appliance order) and AJ Madison repeatedly sent me the wrong door panels.  I had to pay again for the right set and never got reimbursed in full for the stuff I returned.  They never return
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Overall Rating:Store Rating: 1.0
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TOTALLY UNACCEPTABLE, TOTAL RIP OFF
by fredsfriend,Sep 12, 2011
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UNFORTUNATELY THE FILTERS WILL NOT ALLO ME TO EXPRESS IN STARK TERMS HOW MESSED UP THIS COMPANY IS. I WAITED 3 MONTHS FOR THE DELIVERY OF THE MINI-SPLIT SANYO UNIT. IT WAS DEFECTIVE ON ARRIVAL AND THEY SAY THEY CANNOT GET THE PART TO FIX IT UNTIL JANUARY
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Overall Rating:Store Rating: 2.0
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Would not honor advertised price for product
by kalansm,Aug 29, 2011
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I ordered the Maytag Bravos washer in the silver. It was a great price. Unfortunaely I will not be receiving this washer, or any other, because Maytag discontinued the washer in silver. AJ Madison refused to give me the same model in white, or any
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Overall Rating:Store Rating: 5.0
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Fantastic.....great prices with no sales tax!
by vinceflav,Aug 26, 2011
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I had a great experience with AJ Madison. They promised me my appliances a week from the day I purchased and they were delivered by AM Home Delivery a day early. I purchased 3 Bosch appliances and they were as promised! It can sometimes be tough
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Overall Rating:Store Rating: 1.0
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really disappointing
by brooklyn77,Aug 14, 2011
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Poor service. Lots of double talk. Once they got my money, that was it. Had trouble with installation - took 4 months and a lot of phone calls and finally had to hire someone else to finish the job. Like to support Brooklyn businesses, so hate giving a
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Overall Rating:Store Rating: 5.0
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Great Experience Overall, Highly Recommended
by johnlep,Jul 28, 2011
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From pricing, to my product specialist, to delivery, my overall experience with AJ Madison was very positive.  Pricing was very good, my sales representative was very knowledgeable about the products I was interested in purchasing and the delivery
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Overall Rating:Store Rating: 1.0
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HORRIBLE CUSTOMER SERVICE!
by jfung4,Jul 12, 2011
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I would like to leave a comment regarding the sales representative that I was dealing with. He was helpful in obtaining my quote and great with follow up.  However, he just called me to follow up and to inquire about the status of my order. Upon
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Overall Rating:Store Rating: 1.0
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Grossly Inferior Customer Service & Delivery
by summerjamn,Jun 29, 2011
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Of all the internet and non internet purchasing experiences of my entire life, A.J. Madison far exceeds the worst experience I have ever had.  It's easy to order at A.J. Madison, but their promise to deliver in a timely manner and their claim to a
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Overall Rating:Store Rating: 1.0
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Terrible
by jamesxxxxx,Jun 1, 2011
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Based on my only experience with this organization I would never, ever, think of doing business with thema again. Terrible, terrible service and act like they are doing you a big favor to even acknowledge your existance AFTER you place an order with
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Overall Rating:Store Rating: 5.0
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5 Stars All The Way
by technohick,May 25, 2011
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I've seen a lot of negative reviews of AJ Madison on the net.  Enough to make me concerned when I bought $2,500 worth of refrigerator and range.  All I can say is that my transaction went down without a hitch.  Much better than expected.
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Overall Rating:Store Rating: 5.0
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Excellent prices and service.
by bzpmd,May 17, 2011
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Excellent overall experience.  Mordy Mueller was extremely patient, helpful and accessible throughout the process.  He went out of his way to make sure I was aware of all available rebates.  The appliances were delivered on time, intact,
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Overall Rating:Store Rating: 5.0
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Great service, prompt delivery.
by bzcruse,May 13, 2011
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In searching for a new front loading washer and dryer, I was given the link for AJ Madison to check out.  The prices were very comparable and the fact that there was no sales tax or delivery charge sealed the deal.  I called and ordered through
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Overall Rating:Store Rating: 1.0
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Slow--not equipped for internet sales--find a different store
by iwasdamon,May 4, 2011
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Won't shop here again.  VERY SLOW.  My order is now going on 5 weeks since I paid.  They sold me something that they didn't have in stock and now show as on back-order.  Most online retailers will at least warn you that something is
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Overall Rating:Store Rating: 1.0
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Super slow shipping, terrible customer service, will never order again
by tingtingcui,May 2, 2011
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Super slow shipping, terrible customer service, will never shop there again. Their price may be good, but the carrier they use, AM home delivery, is terrible. Promised to deliver my order in 2 weeks, but no updates at all in 3 weeks. Called customer
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Overall Rating:Store Rating: 2.0
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Low cost, zero customer service long delivery times.
by bainopinion,Apr 22, 2011
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Ordered washer & dryer and stands for both units.  Ordering process was difficult -- the sales person said the products were in stock but in fact he lied -- they were not in stock.  Took two calls to confirm that the sales person
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Overall Rating:Store Rating: 1.0
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terrible company appliance did not work i spent a week trying to return it
by leibler,Apr 8, 2011
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I had a terrible experience with AJ Madison. The washing machine that was delivered did not work.  It is now a week later. I am still on hold for AJ Madison waiting to find out if they will be removing the machine today.I spent way too much time
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Overall Rating:Store Rating: 1.0
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DECEPTIVE SELLING PRACTICE!!! BUYER BEWARE!!!!
by busymomof-6,Apr 4, 2011
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Horrible customer service, deceptive sales practices, no delivery after 6 long weeks of waiting!!! Rebates not honored.  On phone on hold for no joking, HOURS of time, each time I called to inquire about my order and why it had not shipped.  I
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Showing 201-220 of 502 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 ... 26 Previous   Next

Read Surveys Where do surveys come from?
Showing 151-165 of 442 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 ... 30   Previous   Next
Date Rating
Overall Rating:Store Rating: 5.0
 
Aug 27, 2007
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The ordering experience and the prices were all favorable. Now I hope the...
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Overall Rating:Store Rating: 4.0
 
Aug 25, 2007
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i enjoyed my shopping experience at AJ Madison. It took a little longer than I...
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Overall Rating:Store Rating: 1.0
 
Aug 23, 2007
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THE CUSTOMER SERVICE PEOPLE WERE VERY UNPLEASANT. THEY DID NOT FOLLOW UP ON...
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Overall Rating:Store Rating: 5.0
 
Aug 14, 2007
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Wow! They have great customer service! I needed to get my sink earlier and...
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Overall Rating:Store Rating: 4.0
 
Jul 30, 2007
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Took longer than expected, but overall it was a good experience.
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Overall Rating:Store Rating: 5.0
 
Jul 13, 2007
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I could not believe how easy it was... I would use them again.
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Overall Rating:Store Rating: 1.0
 
Jul 7, 2007
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the fridge came with a dent that looks like a forklift hit it. the way they...
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Overall Rating:Store Rating: 4.0
 
Jun 30, 2007
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Best deals I could find. Only complaint was I wasn't aware of the shipping...
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Overall Rating:Store Rating: 5.0
 
Jun 29, 2007
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Easy and pleasant. Would shop here again.
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Overall Rating:Store Rating: 4.0
 
Jun 25, 2007
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There was to be a rebate, but it was difficult to do on the computer;...
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Overall Rating:Store Rating: 1.0
 
Jun 23, 2007
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Lured to the web site by low prices and then left to deal with shipper errors...
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Overall Rating:Store Rating: 3.0
 
Jun 22, 2007
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I would give them another chance
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Overall Rating:Store Rating: 5.0
 
Jun 22, 2007
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Very happy with the shopping experience. Very easy to find products on the...
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Overall Rating:Store Rating: 4.0
 
Jun 21, 2007
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I didn't receive much notice from the shipping company about the day they would...
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Overall Rating:Store Rating: 5.0
 
Jun 17, 2007
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The lived up to every commitment they made to me to date. I am very pleased...
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Showing 151-165 of 442 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 ... 30 Previous   Next