AJ Madison

I bought A wine a Danby wine cooler from AJ Madison for 1709 $.Delivery: I paid for white glove service . Delivery guys refused to carry go beyond second floor. I called AJ madison and they asked me to pay the delivery guys extra and promised to

I am delighted with AJ Madison and will always shop there first, only going elsewhere if they don't have and can't obtain what I need. I recently refurbished a rental and had to leave town in the middle of the project. Not only did the items arrive when

I have a longstanding reputation for being somewhat of a perfectionist and very hard to please.  After rigorous research, I selected AJ Madison, from which I recently purchased a KitchenAid dishwasher and Broan trash compactor on line. Not only do

I would use again in a heartbeat. Website easy to use.I dealt w/ the SAME knowledgeable and courteous rep EVERY TIME I called and emailed. Prices were great.Delivery was spot on

Ordered several products fro outdoor kitchen. We were told all were in stock; however, most items were not. Horrible communication from customer serice, different story every time we called. Finally received all items after about 45 days. Attempted to

I place my order on Thursday of last week and my order was delivered today, Tuesday. I couldn't be happier with my order at AJ Madison. I ordered a Bosch washer anddrier, a GE Cafe gas range, an Amana refrigerator, Bosch dishwasher,and  a GE

Horrible to deal with!  Had a product to return due to defect - the customer service was so bad that you never spend less then 25mins on the phone to speak with someone, they lose paper work constantly and basically act like service is a four letter

Great service and prices.  Purchased over $8500 GE Profile appliances and everything was delivered in perfect condition.  Received appliances in 2 weeks.  Customer Service was very helpful when placing the order.  Would buy from them

Buyers beware! They're good at getting your order, but sloppy about delivery. We ended up paying for their very poor delivery. They are also poor at resolving any customer dissatisfaction and very slow in their response post

I was very happy with my purchase. They match the price on 1 item I found cheaper. I bought Stove, Dishwasher and microwave hood. It was delivered on time and they brought everything in the house. The only thing is tracking the order is near

I ordered a 'fridge from AJMAdison on Sept 29th and was told I would get it in about a week and a half.  After about 3 weeks, I started calling their 1-800 number, but they never answer it, their office is often closed, I had to wait least 30

AJ Madison had everything I needed for my backyard barbecue. I ordered $7,000.00 worth of appliances and the shipment arrived on time and complete. However, the quality of the Capitol access doors was unacceptable and I wanted to return it. I was

AJ Madison is awful. I ordered a BBQ grill on August 22. AJ Madison listed the product as "in stock" and with multiple units available. They sent me an email saying the product had shipped. A day later, they sent another email saying it had not

Purchased a split A/C unit from AJ Madison and also had to buy a Condensate Pump and Tubing Kit (both said Required) on the website. Found out later from the installer that the Condensate Pump ($129) is not required and you can have a gravity feed

A J Madisons customer service is the worst I have ever seen from a store (online or in person). We have tried for three days to resolve and order for an item they shiped to us that was not the item we ordered. We have spent hours and hours on the phone

This company is everything a company should be, with great products, great prices, extremely good communication and lightning fast shipping. The Amana 12,000 btu window heat pump I purchased was exactly as described and arrived in very little time, with

AJ Madison's reps were friendly when I ordered a range, but their customer service evaporated when it turned out the range was on backorder. They originally promised delivery in 7-10 business days, I got the range 6 weeks later. I called every few

I ordered one of the new Amana 26" PTAC units in mid August 2008. AJ Madison charged my credit card $597.00. After 2 weeks I sent an email to see why I had not received the unit. I had tracked the order on their web site and it said shipped. Turns out

I just cancelled my order for a new fridge. I placed my order over two weeks ago. I called yesterday to check the status. I was told the item was not even available from the manufacturer until October. I would have appreciated a call or email

Terrible customer service, treated with disrespect and neglect. Ordered a freezer/refrigerator combo, but were sent a different model than what we ordered, with no freezer. We tried to return/exchange it, but they would not return our calls and tried to