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Mobil did not invent synthetic motor oil. (Reply to this comment)
by timothyfc
Synthetic Oil was invented by Mobil.
No, Mobil did not. The Germans in World War 2. Mobil came along later.
Ref. (Wikepedia.com) "Synthetic Oil History"
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Jan 07 '11
8:58 am PST
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I will never use Jiffy Lube again (Reply to this comment)
by stacy4416
They are overpriced, service can be ridiculously fast - too fast to ensure the 22 point inspection plus window wash and vaccuum is done well. I visited a location in Georgia and indicated I just wanted the basic oil change - they were unable to upsell me on anything. When the oil change was done - they pulled the car around and I left. I didn't get more than 5 miles down the road and had a flat tire! (Keep in mind - this was the first oil change on a brand new car). I took it to the closest place to look at the tire and after inspection - was told that someone had put somthing under the valve cap that pressed on the valve causing the tire to deflate. It was a pink, granular-like substance - very similar to what is used to sop up spilled oil. I wrote a scathing letter to Jiffy Lube corporate and of course got the standard apology and coupons for discounts on future oil changes. Needless to say - I did not use them.
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Oct 18 '10
8:02 am PDT
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Jiffy Lube - Just Say D'oh ! (Reply to this comment)
by samnitzberg
Jiffy Lube – Just Say D’oh !
A while back, I took my Lincoln Town Car to a Jiffy Lube (Rt. 36, West Long Branch, New Jersey). According to the posted hours of operation, the store was open for almost another half hour – but the service bays were blacked-out. I was refused service – they told me they were closed. I went elsewhere to get an oil change. I spoke with the company later and they made it clear that their people are to accept customers through all posted hours of operation. I guess they were in a lazy mood, under no supervision, and didn’t feel like servicing customers…
More recently, I returned to the same Jiffy Lube.
I pulled up behind the service bays, and with plenty of room remaining noticed something unusual – someone right in front of me was backing a car out of the bay. I stopped with plenty of room to spare. The person kept coming in reverse. I hit my horn, and was about throw my car into reverse. The moron continued to back up and hit my car. This moron was one of the staff. He had backed a customer’s car into mine and didn’t even slow down !
According to the manager, cars are not supposed to be backed out of the bay, and if it has to be done, someone is supposed to be looking out for customers. Apparently, Jiffy Lube was violating its own safety rules.
Comments from the staff were thoroughly unprofessional and included :
“… you’re not going to call the cops are you?”
“… talking to the manager wouldn’t do any good” and that the manager “wouldn’t help me”
I insisted on speaking with a manger anyway.
Damage seemed minor (the license plate was obviously damaged). It was determined minutes later at a repair shop that work would be required by a body shop (clips holding components in place in the front of the body of the car were broken by the impact).
I asked the manager to identify the employee for identification purposes (I even indicated that the first name would suffice). He declined – he felt it “wasn’t necessary.”
When the time came for the manager to pay for the bodywork, he did come up with the cash (I had also presented a detailed receipt from the body shop – I had paid for the work). I offered to sign a receipt. After he gave me the cash, he wanted me to sign a waiver against other claims. I had only offered to sign a receipt, but was willing to issue a release against only what was indicated on the paper I presented (I still had a problem with the car that was going to be examined). He wanted me to either sign a waiver, or he wanted his money back.
He didn’t want me to come back at another time with another issue – and implied a lack of faith in my regular mechanic. He also questioned who would do any further work. I offered to have it done by Lincoln. Once he paid for any work done, he didn’t want me to come back with another issue under any circumstances. He felt that it was my responsibility to address all these issues before coming to him. Apparently, this manager felt that his time was of much greater value than my time, inconvenience, and any damage caused. He seemed to lose touch with the fact that he wasn’t the aggrieved party here, and that I have little time to deal with the problems his shop was causing me.
The manager wanted to make his life as simple as possible – and to minimize the time this took from him, as well as any exposure. Well, too bad – hiring people who won’t do their jobs properly and who don’t obey safe work practices lead to problems when you are a manager.
My experience with Jiffy Lube shows third-rate management and fourth-rate staff. The experience reeks of contending with an organization where staff and management seek to minimize responsibility for the difficulties they cause, and reflects an apparent lack of respect for the customer.
I want nothing from Jiffy Lube, and I will have nothing further to do with this or any other Jiffy Lube location. For what little it’s worth, at least they didn’t destroy my car. Others don’t seem to have been as fortunate:
Some Worthwhile Reading-
http://www.jiffylubeproblems.com/
http://boycottcity.org/view/index.php?itemId=55&creatorId=1
http://www.mohea.com/mike/words/000158.html
http://www.consumeraffairs.com/automotive/jiffy_lube.htm
http://www.consumeraffairs.com/automotive/jiffy_lube_damage.html
http://jiffylubesucks.tharmon.com/
http://www.rscott.org/jiffylube.htm
Just for fun, I’m including these:
Environmental Charge Lawsuit:
http://www.detnews.com/2004/autosinsider/0410/19/autos-308269.htm
Here, Jiffy Lube tries to blame another company (AT&T) for (PBX/phone) costs due to problems of its own creation :
http://expertanswercenter.techtarget.com/eac/knowledgebaseAnswer/0,295199,sid63_gci980206,00.html
And just one more item……..
http://www.epexperts.com/modules.php?op=modload&name=News&file=article&sid=1553
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Jun 18 '05
7:17 pm PDT
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Jiffy Lube - Just Say D'oh ! (Reply to this comment)
by samnitzberg
Jiffy Lube – Just Say D’oh !
A while back, I took my Lincoln Town Car to a Jiffy Lube (Rt. 36, West Long Branch, New Jersey). According to the posted hours of operation, the store was open for almost another half hour – but the service bays were blacked-out. I was refused service – they told me they were closed. I went elsewhere to get an oil change. I spoke with the company later and they made it clear that their people are to accept customers through all posted hours of operation. I guess they were in a lazy mood, under no supervision, and didn’t feel like servicing customers…
More recently, I returned to the same Jiffy Lube.
I pulled up behind the service bays, and with plenty of room remaining noticed something unusual – someone right in front of my was backing a car out of the bay. I stopped with plenty of room to spare. The person kept coming in reverse. I hit my horn, and was about throw my car into reverse. The moron continued to back up and hit my car. This moron was one of the staff. He had backed a customer’s car into mine and didn’t even slow down !
According to the manager, cars are not supposed to be backed out of the bay, and if it has to be done, someone is supposed to be looking out for customers. Apparently, Jiffy Lube was violating its own safety rules.
Comments from the staff were thoroughly unprofessional and included :
“… you’re not going to call the cops are you?”
“… talking to the manager wouldn’t do any good” and that the manager “wouldn’t help me”
I insisted on speaking with a manger anyway.
Damage seemed minor (the license plate was obviously damaged). It was determined minutes later at a repair shop that work would be required by a body shop (clips holding components in place in the front of the body of the car were broken by the impact).
I asked the manager to identify the employee for identification purposes (I even indicated that the first name would suffice). He declined – he felt it “wasn’t necessary.”
When the time came for the manager to pay for the bodywork, he did come up with the cash (I had also presented a detailed receipt from the body shop – I had paid for the work). I offered to sign a receipt. After he gave me the cash, he wanted me to sign a waiver against other claims. I had only offered to sign a receipt, but was willing to issue a release against only what was indicated on the paper I presented (I still had a problem with the car that was going to be examined). He wanted me to either sign a waiver, or he wanted his money back.
He didn’t want me to come back at another time with another issue – and implied a lack of faith in my regular mechanic. He also questioned who would do any further work. I offered to have it done by Lincoln. Once he paid for any work done, he didn’t want me to come back with another issue under any circumstances. He felt that it was my responsibility to address all these issues before coming to him. Apparently, this manager felt that his time was of much greater value than my time, inconvenience, and any damage caused. He seemed to lose touch with the fact that he wasn’t the aggrieved party here, and that I have little time to deal with the problems his shop was causing me.
The manager wanted to make his life as simple as possible – and to minimize the time this took from him, as well as any exposure. Well, too bad – hiring people who won’t do their jobs properly and who don’t obey safe work practices lead to problems when you are a manager.
My experience with Jiffy Lube shows third-rate management and fourth-rate staff. The experience reeks of contending with an organization where staff and management seek to minimize responsibility for the difficulties they cause, and reflects an apparent lack of respect for the customer.
I want nothing from Jiffy Lube, and I will have nothing further to do with this or any other Jiffy Lube location. For what little it’s worth, at least they didn’t destroy my car. Others don’t seem to have been as fortunate:
Some Worthwhile Reading:
http://www.jiffylubeproblems.com/
http://boycottcity.org/view/index.php?itemId=55&creatorId=1
http://www.mohea.com/mike/words/000158.html
http://www.consumeraffairs.com/automotive/jiffy_lube.htm
http://www.consumeraffairs.com/automotive/jiffy_lube_damage.html
http://jiffylubesucks.tharmon.com/
http://www.rscott.org/jiffylube.htm
Just for fun, I’m including these:
Environmental Charge Lawsuit:
http://www.detnews.com/2004/autosinsider/0410/19/autos-308269.htm
Here, Jiffy Lube tries to blame another company (AT&T) for (PBX/phone) costs due to problems of its own creation :
http://expertanswercenter.techtarget.com/eac/knowledgebaseAnswer/0,295199,sid63_gci980206,00.html
And just one more item……..
http://www.epexperts.com/modules.php?op=modload&name=News&file=article&sid=1553
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Jun 18 '05
7:04 pm PDT
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Mobil 1 did not invent synthetic oil (Reply to this comment)
by z28com2
Amsoil Corporation was the very first company to come out with synthetic oil, many years before Mobil 1 even got into the market.
You do not have to change your oil every 3,000 miles. This is a major scam put onto the American public so that oil companies can milk you for every dime you have. Amsoil has once-a-year oil changes. You can drive as far as 35,000 miles or 1-year on the same oil. Don't fall for any of this 3,000 mile stuff. Maybe for cheap petroleum oil that does slow damage to your engine. Amsoil leaves your engine virtually wear free.
Comparing Amsoil to convention oil is like comparing a bottle of drinking water to Vodka. Yeah, they may look the same but YOU KNOW and I KNOW they are definitely not. Just because two items look similar doesn't mean they can be compared the same.
Don't fall for these oil change scams. Save your money and just use Amsoil and stop being ripped off by Jiffy Lube and other quick lube places. Their hidden agenda is to see you as many times as possible so they can make as much money as possible from you.
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May 08 '05
11:10 pm PDT
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Synthetic Oil and Tire Rotation (Reply to this comment)
by jystrebler
If you purchase synthetic oil, it would be wise to read up on the literature. Usually, you don't need to change your oil as often with synthetics. (They don't break down as quickly and hold up better when heated.)
I would be surprised if a 3,000 oil change were necessary for a synthetic oil. You can probably go longer.
Tire rotations: many tire stores will rotate your tires for free whether or not you bought them there. Sometimes your car dealer will include tire rotation with an oil change.
I put tire rotations and oil changes in the same boat: not hard to do, but generally dirty work that most people would prefer to avoid.
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Aug 26 '03
7:40 am PDT
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Quick Lube Places... (Reply to this comment)
by jystrebler
I'm actually looking into buying a quick lube location. It is disheartening to hear so many stories of customers who are unhappy with the service they receive. If I go into this business, I certainly won't be doing some of the things that are turning people off to this entire industry sector.
A few notes:
1. Although franchises are supposed to offer standard products and services, in a service industry like oil change, the quality can vary from one location to the next, rather greatly. If you find one that works for you, stick with it. But the quick lube down the street may not be the same as the one across town. Sad, but true.
2. Read your owner's manual and know your service intervals. If they try to "oversell" you, be an informed consumer and simply tell them "no". If they consistently try to oversell you to the point of being pests, look for another store.
3. Your air filter: generally, you can tell if it needs to be replaced by looking at it. If it appears dirty, it probably is dirty. If it appears clean, it probably is clean. Don't let them replace your air filter without showing you the old one. Most states require the store to give you "old parts" if you want them. Tell them you want the old air filter. It may keep them from trying to sell you a new one if your old one is good.
4. Wiper blades: if you think they work, they work. If they start to streak, they don't. There is no real regular service interval for them. You replace them when they start streaking.
5. You can replace your own air filter and wiper blades with either no tools or in most cases, just a screwdriver. If you don't know how, go to your dealer and ask them to show you. Buying these parts at an auto parts store can save you $$$ over having somebody else do the service for you. If you're lucky, your auto parts store might install them at no additional charge.
6. Auto dealers are starting to price comparably with quick lube places for an oil change. Many of them will do the service while you wait.
It is a shame that so many franchised quick lube places are giving the industry a bad name. Most of these stores are owned by a franchisee. In some cases, obviously greed is getting the better of the owner.
This is ultimately self-defeating for shop owners because repeat business is the only way to make a buck in quick oil change. Overselling is going to put $$ in their pocket today, but will take out many times the amount of $$ tomorrow.
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Aug 26 '03
7:35 am PDT
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Jiffy Lube is the Devil (Reply to this comment)
by concreteangel
Sorry bout the dramatic title there, but it's true. Thankfully, JL has never touched my precious little POS ford. my experience with them has been as the mechanic that gets to fix their screw-ups. one example was while i was working at a small independent shop, a guy brought me his nearly new 2000 vw jetta(this was in 2001) to check a knocking in the engine. he had just had his first non-dealership oil change done (local vw dealership upped their service prices, and he couldn't see paying 50$ for an oil change.) and he unfortunately chose the evil known as jiffy lube. we popped it up on the rack after a *very* short test drive (from the parking space to the bay door -- it was definitely making not-well sounds) and found his problem right away. unbeknownst to him, jl had replaced his original drain plug with something known as a "universal" drain plug. this is a rubber drain plug to be used in emergency situations only and to be replaced with a regular one ASAP, usually while replacing the oil pan, as the drain plug has become horribly stripped out somehow. jl is the only chain of shops i know that even keep the universal drain plug in stock. the universal drain plug also tends not to fit very well, leaks badly if driven more than a few miles (50-100), and also has two prongs on the inside that spread out after installation to hold it in place, so the oil pan needs to come off anyway to replace it. (most shops have stopped using them at all) ok, back to the 2000 jetta. he had a universal drain plug, they never told him , and he had driven it about 4-500 miles since then. he had developed a massive oil leak, and the resulting friction had damaged the cylinder walls, ripped most of teh piston rings completely off, and had caused cracks in the connecting rods, one of which had already broken. i was surprised the car was still running at all. and to add insult to injury, they had installed the wrong oil filter and oil was leaking from there, as well. i'll always remember his reaction:
"jiffy lube's buying me a new car."
oh, and to the original article writer with the saturn ls1, if ANYONE charges you for a "special" oil filter for your car, run. most saturns (including the L-series) take a standard oil filter, which most shops carry in their regular stock, as the same filter also fits most hondas. if they still insist that you need a special filter, tell them to please put your transmission filter back on. (most newer saturns have a screw-on trans filter, looks just like an oil filter.) the only cars i have worked on that have needed a special-order filter are mercedes (diesel and regular) and some older buick skylarks, which take a filter that actually goes into a little compartment in the engine,as opposed to screwing on the exterior. (hard to explain without pictures)
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Mar 29 '03
11:05 am PST
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Extra oil charge (Reply to this comment)
by big_guy571
They are also glad to charge an extra $2.00 a quaurt for anything over 4
My F150 uses 7
At least they had the filter, they better have seeing as how teh F150 is the best selling vehicle (car or truck) in the world 17 years running
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Jun 23 '01
12:39 pm PDT
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and another thing. hehe (Reply to this comment)
by uncle_bob
Ok reading through all these i have noticed air filters comming up alot. May i suggest performance air filters? eg K&N Induction kits or bolt on filters? i have one on my Nova and not only are they guaranteed for 1,000,000 miles or somet stupid like that, but they never need replacing, as they are not paper like the standard ones, rather they are a fibre coated in oil which attracts the dirt and holds it, then to clean them you just run them under a tap and coat them in special oil again. They also increase engine power (K&N say about 5HP on most engines) due to the fact they allow alot more air in. they make your engine alot more economical and by the sounds of it the big thing is, a garage cannot tell you it needs replacing, as they should not need to even look at it!!!!. I had one try and tell me mine needed replacing, i laughed and told him to get back to checking my steering ;o) They are not expensive, and dont change your insurance much, if at all. Just a little tip for you. as you were ;o)
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Jun 16 '01
3:07 pm PDT
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Just a quicky (Reply to this comment)
by uncle_bob
Good bit of advice and information, and yes, spreading new engine oil and filling up your filter is a very good idea, the engine oil creates a better seal. A quick thing i thought i would mention, sounds simple, but trust me, people forget it, make sure your engine is not HOT, as oil gets very hot and it hurts! although the best way is to run your engine to normal temp, then stop it, leave it for about an hour then empty the oil, this thins it enough to flow easy out the engine, but is not to hot to handle. just a little somthing i thought i would add, i havnt a clue what jiffy lube is, im from the UK ;) sounds a bit like kwik fit to me. Cant get thicker than a kwik fit fitter (UK residents would understand that one i hope) ;o)
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Jun 16 '01
2:52 pm PDT
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Nickel and dime... (Reply to this comment)
by jpeter
I agree with your comments on how Jiffy lube tries to up sell you on everything. Generally speaking I recieve at least one coupon every other week (plus my grocery store fequent shopper card has a discount tied to it) for a $19.99 oil change. My saturn dealer charges $30.00+ for there service. I can understand useing the dealership for serice while you car is uner warranty then switching to a trusted mechanic for the rest. Best advice i give is to take advantage of these "specials" from Jiffy Lube and watch your own owners manual for recomended servcie on other items. That being said i can also say i have spend $250.00+ at Jiffy Lube for services that i should have gone elsewhere and saved $$$.
jpeter
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Mar 21 '01
11:54 am PST
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Jiffy Lube fiasco (Reply to this comment)
by mystic2001
I've used Jiffy Lube many times and I agree with all the comments about them selling 'little' add-on services to ratchet up the total. However, the visit this past saturday was a very costly fiasco. On this visit I OK'd a fuel filter change - My mistake. After 30 minutes I got suspicious that things were taking too long. When I asked, they told me they were working on the fuel filter and would be done soon. About 10 minutes later I went out myself to check and found that no one was working on my truck. When I asked about that, I was told that they needed a special wrench and the manager went to Pep Boys to get it. I was slightly PO'd that no one had bothered to tell me this since, as I told them, if I knew I would have to wait I would have said to skip the fuel filter. The manager was gone for nearly an hour. When he returned, he went to work on my truck without bothering to speak to me. I went out and attempted to ask him what was going on. He was very curt - nearly rude - in telling me that he had to get a special wrench and would be done soon. I went back to the waiting room and waited for another 15 minutes. After going back out to check up, I found him under my truck on the phone with people from another Jiffy Lube store. As I was watching, I saw him repeatedly jam a screwdriver into the fuel line where it connects to the fuel filter. I could then visually see the damage he was doing so I immediately ran down under the floor where he was and demanded an explanation. This time he told me that the fuel line clamps were not gripping the fuel filter properly and therefore not holding it in place. He also told me that the people from the other store were on their way to take a look at it. At this point I was very PO'd and let him know it. I was particularly upset that he was not talking to me to keep me informed about what was happening. I did the best I could to contain my anger and decided to wait on the other people. After another 45 minutes, the two guys from the other store showed up. It only took 5 minutes for them to tell me that the damage could not be fixed and the entire fuel line would have to be replaced. They also explained how the clamps had somehow been bent preventing them from now working. After having seen the other idiot with the screwdriver, I had no doubt how it was bent. I ordered them not to touch my truck again and I called a tow truck to drag it out of the Jiffy Lube bay. I spoke to the mechanic at the dealership this morning. It looks like at least $700 dollars in damage + $50 to tow + $100 car rental. This just happened, so I guess my next fight will now be with corporate Jiffy Lube in trying to get them to pay for what they f**ked up. One thing is absolutely sure - I'll never use Jiffy Lube again.
Just say NO to Jiffy Lube!!!
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Oct 30 '00
9:36 am PST
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And about that air filter... (Reply to this comment)
by BSmith24
I generally used to use Jiffy lube because the nearest Honda dealership is in another state...and each time I would sit in the waiting room, and some high-school aged "technician" would come out with what was reported to be my air filter...showing me that it was not yet time to replace it. Imagine my shock when my personal mechanic (the one who takes care of "little" things like new headlights...etc) pulled the air filter out of my Honda and it looks nothing like the one that Jiffy Lube has been showing me for the past 18,000 miles...they have been handing me a very clean rectangular one, while my car takes a large round one that is quite difficult to get to. Needless to say, my air filter was the filthiest I had ever seen...and its replacement created a noticeable difference in my cars performance. Ahh, a lot of rambling the point of which is, that I agree with you--Jiffy lube is BAD!
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Oct 15 '00
10:27 pm PDT
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Well Written (Reply to this comment)
by petemans79
Your story sounds all too familiar to me. But if your dealership makes you leave your vehicle all day long just to get 15 minutes of work done, maybe you should consider another dealer.
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Sep 27 '00
9:52 pm PDT
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Re: A Few More DIY Oil Change Tips (Reply to this comment)
by AVaddict
Ol Joe is dead on, new oil and just a drop of it, spread it with your finger. Another key that will DRAMATICALLY improve the efficiency of your filter is filling it with the new oil before you put it on. Why? Simple. When you put on your filter dry you lose a portion of its filtering ability, sometimes by as much as 30%, due to trapped air. This is not to say that the filter doesn't work, the efficacy is just reduced. By filling it you wet all the fibres to begin with thus allowing the air to be more eeasily pushed out. Just thought I'd share. Great review!
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Sep 13 '00
9:37 am PDT
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Wow. (Reply to this comment)
by achoo
$60 for an oil change that you could have had done just as quickly by a local service station... and you went back for more?
Then, next time they tell you to go get your own oil filter, and you DO?
I don't want to be mean or anything, but somebody ought to slap you! You define the word optimist!
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Aug 30 '00
10:39 pm PDT
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Re: A Few More DIY Oil Change Tips (Reply to this comment)
by vachipep
Thanks Joe.
You've given some sound advice here. It sort of reminds me of the time when I was 18 and changed my own oil. I forgot to re-plug the oil pan. I started my car and was about to drive off when I noticed that my driveway was covered with motor-oil. Boy, was that a mess! I had to go out and get a bunch of kitty-liter to absorb the oil. Then I destroyed a broom while I swept up the oily cat-litter. That took me about 2 hours to clean up.
Yes, I will avoid jiffy lube in the future. In fact, I'm due for my 9,000 mile, so I'm gonna head directly to the Saturn dealer. Since I live in an apartment complex, I'm not allowed to do car repairs here.
Thanks,
Christian
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Aug 28 '00
11:22 am PDT
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A Few More DIY Oil Change Tips (Reply to this comment)
by joebien
Hi!
As an older '50's - '60's "gearhead" I thought I might add a few time proven tips to your already very good DIY oil change instructions:
Dipping the new filter in the old oil to improve the seal is the right idea but a sort of crude method. Instead, just put a few drops of the NEW oil on the rubber gasket at the end of the filter, rubbing it on with your fingers. Remember, you are trying to get rid of that old oil, not put it back :)
You might find that some gorilla at a place like Jiffy Lube has over-tightened your filter, making it impossible to remove. To solve this problem, and make any filter removal a snap, get a filter cap wrench at your local auto parts chain store. While purchasing your filter, find the cap wrench which perfectly fits your filter and get it for 4 bucks. It works with your standard socket wrench and you will never want to use one of those knuckle-busting self-adjusting filter wrenches again :)
When the job is done and while you are picking up your toys in the driveway, let the car run and warm up for 5-10 minutes. Take a peak underneath for leaks and take a glance at your oil pressure gauge or light. If something is wrong, it will likely show up right away. This simple step once revealed an inferior quality bursting oil filter on one of my older BMW's.
Have fun, save money, and stay away from Jiffy Lube!
Joe
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Aug 28 '00
9:09 am PDT
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Re: hugs (Reply to this comment)
by vachipep
They are famous for getting people to change their air-filter, coolent, and wiper-blades at intervals which are much more frequent than necessary. It must be in their training manual. Unfortunately, their training manual doesn't teach them how to do a decent oil-change.
Christian
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Aug 24 '00
2:42 pm PDT
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hugs (Reply to this comment)
by fuzzy_elvis
those jerks conned me itno buying a air filter to!
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Aug 22 '00
2:06 pm PDT
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Perhaps they should use Vaseline... (Reply to this comment)
by driver4t5
...excellent review, but stop being such a weenie and change yer own damn oil...
- driver4t5
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Aug 14 '00
12:55 pm PDT
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Very well written.... (Reply to this comment)
by three_ster
This is one of the most thorough epinions I have seen to date. You give a great name to the site by providing personal experience and your own thoughts! Keep it up!
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Aug 12 '00
9:31 pm PDT
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Re: Geez.. (Reply to this comment)
by vachipep
Windshield fluid? That's ridiculous... most places will fill it for no extra charge. Besides, it costs about a dollar to get a gallon.
Thanks for your comment... you're probably right... I made a stupid mistake for an auto advisor... just goes to show the Ep needs to pick their advisors more carefully :p
I know you're kidding.
Thanks,
Christian
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Aug 06 '00
6:54 am PDT
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Re: sad but true (Reply to this comment)
by vachipep
It's ridiculous how they try to upsell you. My car only had 7,000 miles on it when they tried to get me to replace my air-filter. I've got to check on this... but I don't think that's called for until 15-20K?
I've also heard that they often try to get people to replace their wiper blades and change their coolent at more frequent intervals than necessary.
Christian
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Aug 06 '00
6:51 am PDT
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Re: Marketing Hype (Reply to this comment)
by vachipep
Jeez, if they would re-direct those advertising dollars into training their people, maybe they'd get repeat business. I know they won't be getting mine.
Anyway, thanks to a tip from a friend, I added something to the section on changing your own oil. It seems that it's a good idea to dip the end of your oil filter in the old oil. I guess it provides a tighter seal?
Christian
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Aug 06 '00
6:49 am PDT
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Re: I feel your pain... (Reply to this comment)
by vachipep
Yes you do! That's a horrible experience. Have you thought about writing about your experiences?
I hope that repair didn't cost you too much? I hope you reported them to the Better Business Burea.
Christian
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Aug 06 '00
6:46 am PDT
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Re: Wow! (Reply to this comment)
by vachipep
I would wish myself on NOBODY! But, thanks anyway. :)
Christian
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Aug 06 '00
6:44 am PDT
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Re: Thanks Christian (Reply to this comment)
by vachipep
Thanks Kendra!
Well, if my experience can help just one person steer clear of JL, then I've done my job.
:)
Christian
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Aug 06 '00
6:43 am PDT
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Re: You should see (Reply to this comment)
by vachipep
Thanks Jerry! It's amazing that these places can charge twice as much as a typical service station, and yet they provide half the service!
Christian
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Aug 06 '00
6:42 am PDT
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